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Summary of Contents for dynabook SATELLITE PRO A40-K
- Page 1 Maintenance Manual TECRA A40-K SATELLITE PRO A40-K/R40-K dynabook EX40L-K/GX40L-K TECRA A45-KW TECRA A4*-K Series File Number (960-950)
- Page 2 Secure Pad in Chapter 2&4 Copyright © 2022 Dynabook Inc. All rights reserved. Under the copyright laws, this manual cannot be reproduced in any form without the prior written permission of Dynabook. No patent liability is assumed, with respect to the use of the information contained herein.
- Page 3 Please read. A note is a hint or advice that helps you make best use of your equipment. Improper repair of the computer may result in safety hazards. Dynabook requires service technicians and authorized dealers or service providers to ensure the following safety precautions are adhered to strictly.
- Page 4 The manual is divided into the following parts: Chapter 1 Hardware Overview describes the system unit and each FRU. Chapter 2 Troubleshooting Procedures explains how to diagnose and resolve FRU problems. Chapter 3 Test and Diagnostics describes how to perform test and diagnostic operations for maintenance service.
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Page 5: Table Of Contents
Table of Contents Hardware Overview Chapter 1 1.1 Features and System Unit Block Diagram ....1-1 1.2 SSD ..........1-6 1.3 Keyboard . - Page 6 3.3 Entry of the DMI information ......3-4 3.4 Heatrun Test ......... 3-6 3.5 Main Test Menu .
- Page 7 Handling the LCD Module Appendix A A.1 Precautions for handling the LCD module ....A-1 Board Layout Appendix B B.1 System Board (FME2SY*) Front View ....B-1 B.2 System Board (FME2SY*) Back View .
- Page 8 List of Figures Figure 1-1 System unit configurations..............1-2 Figure 1-2 System unit block diagram ..............1-3 Figure 1-3 Keyboard....................1-7 Figure 1-4 LCD module ....................1-8 Figure 1-5 Power supply output rating..............1-10 Figure 2-1 Troubleshooting flowchart (1/2) .............. 2-3 Figure 2-2 Troubleshooting flowchart (2/2) ..............
- Page 9 Figure 4-28 Removing the Speaker (1) ..............4-26 Figure 4-29 Removing the Speaker (2) ..............4-26 Figure 4-30 Installing the Speaker ................4-27 Figure 4-31 Removing the 3G antennas (1) ............4-27 Figure 4-32 Removing the 3G antennas (2) ............4-28 Figure 4-33 Removing the system board (1)............
- Page 10 List of Tables Table 1-1 M.2 SSD specifications (Phison) .............. 1-6 Table 1-2 M.2 SSD specifications (Samsung) ....... 1-6 Table 1-3 M.2 SSD specifications (Micron) .............. 1-7 Table 1-4 LCD module specifications............... 1-9 Table 1-5 Battery specifications ................1-10 Table 1-6 Time required for charges ..............1-11 Table 1-7 Data preservation time ................
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Page 11: Chapter 1 Hardware Overview
Chapter 1 Hardware Overview 1.1 Features and System Unit Block Diagram Dynabook Personal Computer uses extensive Large Scale Integration (LSI), and Complementary Metal-Oxide Semiconductor (CMOS) technology extensively to provide compact size, minimum weight, low power usage and high reliability. This computer incorporates the following features/major components. -
Page 12: Figure 1-1 System Unit Configurations
Hardware Overview Figure 1-1 System unit configurations Maintenance Manual (960-950) -
Page 13: Figure 1-2 System Unit Block Diagram
Hardware Overview Figure 1-2 is a block diagram of the system unit. Figure 1-2 System unit block diagram Maintenance Manual (960-950) -
Page 14: Ssd
Hardware Overview ■ Microprocessor ® The computer is equipped with an Intel Processor. The PC comes in with one of the following speeds: Number of Core Frequency L3 Cache Size Turbo cores/number of threads Alder Lake Core i7-1280P 6C+8c 24MB 4.8GHz 14/20 vPro... - Page 15 Hardware Overview The number of keys available on your keyboard will depend on which country/region your computer is configured for, with keyboards being available for numerous languages. In use there are different types of keys, specifically typewriter keys, function keys, hot keys, and Windows special keys. ■...
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Page 16: Table 1-1 M.2 Ssd Specifications (Phison)
Hardware Overview ■ Sensors and others ■ Finger print sensor: on SecurePad (BTO) ■ EC/KBC (Embedded Controller/Keyboard Controller): SMSC ME C1632 1.2 SSD 1.2.1 M.2 SSD The computer supports a 128GB, 256GB, 512GB or 1TB SSD. The SSD specifications are listed in below. Table 1-1 M.2 SSD specifications (Phison) Items Specifications... -
Page 17: Keyboard
Hardware Overview Items Specifications Height mm) 2.38 Max 2.38 Max Depth (mm) 80.0 ± 0.15 80.0 ± 0.15 Weight (g) 9.0 Max 9.0 Max Storage size 512GB (formatted) Table 1-3 M.2 SSD specifications (Micron) Items Specifications G8BC000CU510 G8BC000CU1A0 Width (mm) 22.00 ±... -
Page 18: Figure 1-4 Lcd Module
Hardware Overview 1.4.1 LCD Module The LCD module used for the TFT color display uses a backlight as the light source and can display a maximum of 16M colors with 14.0-inch HD (1366x768) or FHD (1920x1080) resolutions. Figure 1-4 shows a view of the LCD module and Table 1-4 lists the specifications. -
Page 19: Power Supply
Hardware Overview Table 1-4 LCD module specifications Item G33C0009Z110 G33C000AP110 G33C000AC110 Number of 1366(W) × 768(H) 1366(W) × 768(H) 1920(W) × 1080(H) Dots Dot pitch 0.2265(H)×0.2265(V) 0.2265(H)×0.2265(V) 0.1611(H)×0.1611(V) (mm) Active area 309.4(W) × 173.95(H) 309.399(W) × 173.952(H) 309.31(W) × 173.99(H) (mm) Outline 315.9±0.3(W) ×... -
Page 20: Batteries
Hardware Overview Figure 1-5 Power supply output rating 1.6 Batteries The computer has one battery as follows: ■ Main battery pack The battery specifications are listed in Table 1-5. Table 1-5 Battery specifications Material Output Battery name Parts Code Capacity voltage G71C000ML110 Lithium-Ion... -
Page 21: Ac Adaptor
Hardware Overview 1.6.2 Battery Charging Control Battery charging is controlled by a power supply microprocessor. The microprocessor controls whether the charge is on or off and detects a full charge when the AC adaptor and battery are attached to the computer. The system charges the battery. -
Page 22: Usb Type-C Adapter
Hardware Overview Table 1-8 AC adaptor specifications Parameter Specification USB-C straight G71C000M3410 (2-pin) G71C000M4410 (3-pin) G71C000LS310 (3-pin) Power Input voltage 100V/240V 100V/240V Input frequency 50Hz to 60Hz 50Hz to 60Hz Input current 1.7 A (100V-240V) 1.5 A (100V-240V) Output voltage 19 V 5 ~ 20 V Output current... -
Page 23: Chapter 2 Troubleshooting Procedures
Chapter 2 Troubleshooting Procedures 2.1 Troubleshooting This chapter describes how to determine which Field Replaceable Unit (FRU) in the computer is causing the computer to malfunction. (The “FRU” means the replaceable unit in the field.) The FRUs covered here are as follows: 1. -
Page 24: Troubleshooting Flowchart
Troubleshooting Procedures Before exchanging a system board, write down the DMI information on TOP Menu. Register this DMI information after exchanging a system board by performing “DMI Entry utility” in the test program. For details, refer to 3.3 Entry of the DMI information. -
Page 25: Figure 2-1 Troubleshooting Flowchart (1/2)
Turn the power on. Follow the system board Any error message is displayed? Diagnostic Procedure Follow the display diagnostic dynabook logo is displayed? Diagnostic Procedure If the “Password=” message displays, type the password. Follow the SSD diagnostic Does Windows OS... -
Page 26: Figure 2-2 Troubleshooting Flowchart (2/2)
Troubleshooting Procedures Figure 2-2 Troubleshooting flowchart (2/2) ① Follow the keyboard Keyboard works well? Diagnostic Procedure Follow the touch pad Touch pad works well? Diagnostic Procedure Set the device containing the test program for maintenance to the PC, and start the test program. (The reboot of the PC is required.) Diagnostic Program Follow the Diagnostic Procedure... - Page 27 Troubleshooting Procedures If the diagnostics program cannot detect an error, the problem may be intermittent. The Test program should be executed several times to isolate the problem. Check the Log Utilities function to confirm which diagnostic test detected an error(s), and then perform the appropriate troubleshooting procedures as follows: 1.
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Page 28: Power Supply Troubleshooting
Troubleshooting Procedures 2.3 Power Supply Troubleshooting The power supply controller controls many functions and components. To determine if the power supply is functioning properly, start with Procedure 1 and continue with the other procedures as instructed. The procedures described in this section are: 2.3.1 Procedure 1 Power Status Check 2.3.2 Procedure 2 Error Code Check 2.3.3 Procedure 3 Connection Check... -
Page 29: Table 2-3 Error Code
Troubleshooting Procedures If the DC IN/Battery indicator is flashing white and the power supply controller detects a malfunction, perform the following procedure: 1. Remove the battery pack and the AC adaptor to shut off power supply to the computer. 2. Attach the battery and AC adaptor back again. When the DC IN/Battery indicator is still flashing, go to Procedure 2. - Page 30 Troubleshooting Procedures DC adapter over rating Dock AC adapter voltage > DC-In normal voltage upper limit Output error at power start During power on sequence, of E system power supply Waiting for PCNFEV signal assertion 1s timeout occurred Steady-state output error At power on steady time, at power on of E system PCNFEV signal deassertion...
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Page 31: Figure 2-3 Connection Check
Troubleshooting Procedures Figure 2-3 Connection Check DC-IN jack <System board> CN8001 AC adaptor CN8021 Power cord Battery pack Any of the connectors may be disconnected. Perform Check 1. ■ Check 1 Make sure the AC adaptor and the AC power cord are connected firmly each other and to the outlet and computer. -
Page 32: System Board Troubleshooting
Troubleshooting Procedures When AC adaptor is not connected (while powered by the battery pack): ■ Check 1 Battery harness may be faulty. Replace it with a new one. If the problem still occurs, perform Check 2. ■ Check 2 Battery pack may be faulty. Replace it with a new one. If the problem still occurs, perform Check 3. -
Page 33: Usb Troubleshooting
Troubleshooting Procedures Check 3 A device without any system information is installed and it may be designated as the boot device. Remove the device, press any key and reboot the computer. At the reboot, press F2 to display the BIOS setup screen. Set the correct boot device and repeat Procedure 1. -
Page 34: Figure 2-4 Connection Check
Troubleshooting Procedures 2.5.1 Procedure 1 The test program reading check for maintenance by a USB unit 2.5.2 Procedure 2 Connector Check and Replacement Check 2.5.1 Procedure 1 The test program reading check for maintenance by a USB unit USB connector and the test program for maintenance is read. If the test program cannot be executedon the computer, go to Procedure 2. -
Page 35: Ssd Troubleshooting
Troubleshooting Procedures USB unit may be faulty. Replace it with a new one. If the problem still occurs, perform Check 4 Check 4 USB board or FPC/FFC may be faulty. Replace it with a new one following the steps in Chapter 4, Replacement Procedures. -
Page 36: Keyboard Troubleshooting
Troubleshooting Procedures The M.2 SSD may be damaged. Replace it with a new one following the instructions in Chapter 4, Replacement Procedures and check the operation. If the problem still exists, perform Check 3. Check 3 System board may be faulty. Replace it with a new one following the instructions in Chapter 4, Replacement Procedures 2.7 Keyboard Troubleshooting... -
Page 37: Touch Pad (Click Pad) Troubleshooting
Troubleshooting Procedures System board may be faulty. Replace it with a new one following the instructions in Chapter 4, Replacement Procedures. 2.8 Touch Pad (Click Pad) Troubleshooting To check if the computer’s Touch Pad (Click Pad) is malfunctioning or not, follow the troubleshooting procedures below as instructed. -
Page 38: Display Troubleshooting
Troubleshooting Procedures System board (FME2SY*) may be faulty. Replace it with a new one following the instructions in Chapter 4, Replacement Procedures. 2.9 Display Troubleshooting This section describes how to determine if the computer’s display is functioning properly. To check the touch function, start with Procedure 1. To check the display function, start with Procedure 2. -
Page 39: Wireless Lan + Bluetooth Troubleshooting
Troubleshooting Procedures Make sure the LCD/Webcam cable is securely connected to CN5390 on the system board. <System board> CN5390 LCD/Webcam Cable If the connection is loose, reconnect firmly and restart the computer. If there is still an error, go to Check 2. Check 2 The LCD/Webcam cable may be damaged. - Page 40 Troubleshooting Procedures WLAN/BT module Antennas <System board> black CN2630 white MAIN antenna cable Any of the connections may be defective. Disassemble the computer following the steps described in Chapter 4, Replacement Procedures, and perform the following checks: Check 1 Make sure Wireless LAN/Bluetooth Combo module is firmly connected to the CN2630 on the system board.
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Page 41: Lte Troubleshooting
Troubleshooting Procedures 2.11 3G/LTE Troubleshooting This section describes how to determine if the computer’s 3G/LTE is functioning properly. Perform the steps below starting with Procedure 1 and continuing with the other procedures as required. Procedure 1: Module Installation Check Procedure 2: Antenna/Connector Check Procedure 3: Replacement Check 2.11.1 Procedure 1 Module Installation Check Check 1... -
Page 42: Sound Troubleshooting
Troubleshooting Procedures The connection of 3G antenna cables (MAIN, AUX) may be loose or connected connector is wrong. Connect 3G antenna cable correctly to the 3G/LTE module. Then perform Procedure 1 again. If the problem still exists, perform Check 4. Check 4 The USB board is connected to the system board with FPC/FFC. - Page 43 Troubleshooting Procedures Procedure 1: Check on Windows OS Procedure 2: Connector Check Procedure 3: Replacement Check 2.12.1 Procedure 1 Check on Windows OS This procedure checks if the Sound is working properly by using the function of Windows. If any error is detected, go to Procedure 2. 2.12.2 Procedure 2 Connector Check The connection of sound system is shown in the following figure.
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Page 44: Memory Media (Sd Card) Slot Troubleshooting
Troubleshooting Procedures Speaker Right or harness may be faulty. Replace it with a new one following the steps in Chapter 4, Replacement Procedures. If the problem still occurs, perform Check 6. Check 5 Speaker Left or harness may be faulty. Replace it with a new one following the steps in Chapter 4, Replacement Procedures. -
Page 45: Fingerprint Sensor Troubleshooting
Troubleshooting Procedures Check 2 Memory media (microSD Card) may be faulty. Replace it with a new one following the step in Chapter 4 Replacement Procedures. If the problem continues, perform Check 3. Check 3 USB board (FME2LT*) or FPC/FFC may be faulty. Replace it with a new one following the step in Chapter 4 Replacement Procedures. - Page 46 Troubleshooting Procedures 2.14.1 Procedure 1 Setting Windows sign-in password To use the fingerprint functions, registration of your fingers on “Windows Hello” after setting the Windows sign-in password and PIN. 2.14.2 Procedure 2 Registration of PIN and fingerprint 1. Sign-in to a user account where you want to register the fingerprint information.
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Page 47: Web Camera Troubleshooting
Troubleshooting Procedures CN9510 Secure Pad Click pad I/F <System board> (Touch pad) CN9550 KB fingerprint sensor I/F Disassemble the computer following the steps described in Chapter 4, Replacement Procedures, and perform the following checks: Check 1 The connection between Secure Pad and System board may be loose. -
Page 48: Hdmi Port Troubleshooting
Troubleshooting Procedures Make sure the LCD/Webcam cable is firmly connected to the system board and the Web camera module. Then perform Procedure 1 again. If the problem still occurs, perform Check 2. <System board> CN5390 Web camera module LCD/Webcam I/F Check 2 Web camera module or the LCD/Webcam cable may be faulty. -
Page 49: Lan Troubleshooting
Troubleshooting Procedures Figure 2-6 Connecting the HDMI out port 1. HDMI out port 2. HDMI cable 2.16.2 Procedure 2 Connector Check and Replacement Check The connection of cables, boards and module may be defective. Otherwise, they may be faulty. Disassemble the computer following the steps described in Chapter 4 and perform the following checks: Check 1 Make sure HDMI TV is firmly connected to the HDMI out port on... -
Page 50: Usb Type-C Adapter Troubleshooting
Troubleshooting Procedures Procedure 1: Check on Windows OS Procedure 2: Connector Check and Replacement Check 2.17.1 Procedure 1 Check on Windows OS The test program to check the LAN function is not prepared on the diagnostic test for maintenance program. So check if the LAN is working properly by using the function of Windows. - Page 51 Troubleshooting Procedures To check if each function of USB Type-C adapter work properly or not, follow the steps below. 2.18.1 RGB port To check if RGB port is malfunctioning or not, follow the troubleshooting procedures below as instructed. Procedure 1: Check on external display Procedure 2: Connector Check and Replacement Check Procedure 1 Check on external display Connect an external display to the RGB port on the USB Type-C adapter.
- Page 52 Troubleshooting Procedures USB Type-C adapter may be damaged. Replace it with a new one. If the problem still exists, check the PC condition. Maintenance Manual (960-950) 2-30...
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Page 53: Chapter 3 Tests And Diagnostics
Chapter 3 Tests and Diagnostics 3.1 Test program for maintenance The test program for maintenance consists of the following items: ■ Check and update of ME FW information ■ Check of hardware information ■ Check and update of BIOS information ■... -
Page 54: How To Execute The Test Program
Tests and Diagnostics 3.1.5 Diagnostic test programs There are programs to write the HW information and to check the function of HW components in the diagnostic test. You will need the following equipment to perform some of the diagnostic test programs. ■... - Page 55 Tests and Diagnostics When the message above is displayed, press Y. The ME FW will be updated and the computer will restart. Then repeat from Step 2. Procedure 2: Check of hardware information The program checks and displays the hardware information such as HDD and SSD of the computer.
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Page 56: Entry Of The Dmi Information
Tests and Diagnostics 1. Connect the AC adaptor and the charged battery to the computer when you update the BIOS, EC/KBC or ME FW. 2. Do not turn off the power while you are updating the BIOS or EC/KBC. If the update fails, it might be impossible to start up the computer. 3. - Page 57 Tests and Diagnostics When replacing the system board, be sure to execute the following procedures. Before replacing the system board, make a note of DMI information of the current PCB. The information can be confirmed by the “System Information” screen displayed after start of test program. After replacing the system board, execute “DMI Entry utility”...
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Page 58: Heatrun Test
Tests and Diagnostics When Write DMI button is pressed, the message will appear. Select WRITE button and then OK button. To finish this utility, press Cancel button. The PC will restart. Press F12 and select the USB memory as the boot device. Then this program will return to the test program screen. - Page 59 Tests and Diagnostics If you want to stop the test program under running temporarily, press SHIFT + Q. After the stop, pressing C continues the test and pressing E ends the test. To return to the Top menu, move the cursor to EXIT to TOP Menu on the screen above and press ENTER.
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Page 60: Memory Test
Tests and Diagnostics Select Yes: After testing, the pass count is increased by one, and the test is performed again from the test top. Repeat the test until SHIFT + Q is entered. The setting of Yes/No can be changed by pressing ENTER. ■... -
Page 61: Hard Disk (&Ssd) Test
Tests and Diagnostics If the empty memory is 64MB or less, this test is not executed. In the case that this test is never executed because of the memory size shortage, this test displays the message “Data Not Found “and writes the information to the text file (errorlog.txt) as an error log. - Page 62 Tests and Diagnostics 3. LBA 86 (=22 + 64) (by 512-byte) 4. LBA 45 (=86 - 41) (by 512-byte) At Step 1, this test starts from the LBA 63 and writes the test data by 512-byte. At Step 2, it writes the 512-byte data to the LBA decreased by 41 LBAs from the LBA designated at the previous step.
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Page 63: Keyboard Test
Tests and Diagnostics 3.8 Keyboard Test To execute the Keyboard Test, select 3 from the DIAGNOSTIC TEST Menu (Main Test Menu), press Enter and follow the directions on the screen. (Move the highlight bar to the subtest you want to execute and press Enter. Subtest 1 [key-code Test] This test displays the key code and scan code of a pressed key. -
Page 64: Battery Charge Test
Tests and Diagnostics Subtest 2 [All dot on/off for LCD] This test displays the white screen for 5 sec. and then the black screen for 5 sec. After that, this test backs to the main menu screen automatically. Subtest 3 [H - pattern display] This test displays the letter “H”... -
Page 65: Log Utility
Tests and Diagnostics FAN High-speed... Target High: XXXX Rpm Result High: XXXX Rpm OK/NG OK appears in the display if the test ends without an error. NG appears in the display if an error is found during the test. To back to the main menu screen, press ENTER. 3.12 Log Utility This function logs error information generated while a test is in progress and stores the results in USB memory. -
Page 66: Wireless Module Test
LAN and Bluetooth function is mounted. <How to display PC system information screen> 1) Click Start button. 2) Click [dynabook PC Information]. Check the content of “Netwrok”. If “Wireless**” appears in the screen, it means the wireless module has been recognized. -
Page 67: Sound Test
Tests and Diagnostics If the antenna cables are not connected to the wireless module or no available AP is found, the following icon will appear. In the case of no-antenna connection If AP should be ready but no AP point appears, any problem might occur on the wireless module or on the antenna connection. - Page 68 Tests and Diagnostics Main menu ■ System Time (System time) ■ System Date (System time) ■ CPU Type ■ CPU Speed ■ HDD/SSD ■ Total Memory Size ■ System BIOS Version ■ EC Version ■ Language Security menu ■ BIOS Password ■...
- Page 69 Tests and Diagnostics Advanced menu ■ Virtualization Technology ■ SW Guard Extensions (SGX) ■ Select Owner EPOCH input type ■ Beep Sound ■ Sleep and charge ■ USB Power in Off State ■ USB Legacy Emulation ■ Wireless LAN Configuration ■...
- Page 70 Tests and Diagnostics Boot menu ■ Boot Option #1 ■ Boot Option #2 ■ Boot Option #3 ■ Boot Option #4 ■ Priority for devices Exit menu ■ Exit Saving Changes ■ Exit Discarding Changes ■ Load Setup Defaults ■ Save Changes and Power off 3.15.2 Accessing the SETUP Program Turn on the power SW.
- Page 71 Tests and Diagnostics Security menu screen Power Management menu screen Maintenance Manual (960-950) 3-19...
- Page 72 Tests and Diagnostics Advanced menu screen Boot menu screen Maintenance Manual (960-950) 3-20...
- Page 73 Tests and Diagnostics Exit menu screen Moving Within the SETUP Menu and Changing Values 1. Press ← and → to move between the two columns. Press ↑ and ↓ to move between items in a column. 2. Press the [Enter] Key to change the value. Accepting Changes and Exiting the SETUP Window 1.
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Page 74: Chapter 4 Replacement Procedures
Chapter 4 Replacement Procedures This chapter describes the procedure for removing and replacing the field replaceable units (FRUs) in the PC. It may not be necessary to remove all the FRUs in order to replace one. The chart below provides a guide as to which other FRUs must be removed before a particular FRU can be removed. -
Page 75: Safety Precautions
Please read the following safety instructions before disassembling the computer and always follow the instructions while working on the computer. 1. Always use the genuine battery that is authorized by Dynabook or compatible with the unit. Since other battery packs have different specifications, they may be incompatible with the unit, and may burst or explode. -
Page 76: Before You Begin
4. If you use AC power, be sure to use the cable that came with the computer or one recommended by Dynabook. 5. Make sure that all replacement components meet the specifications for the computer and that all cables and connectors are securely fastened, in order to avoid the risk of electric shock. -
Page 77: Disassembly Procedure
Replacement Procedures 9. As all parts have sharp edges and corners, take care not to cut yourself. 10. After replacing an FRU, check that the computer and replaced part operate correctly. 4.3 Disassembly Procedure Four main types of cable connector are used. ■... -
Page 78: Tools And Equipment
Overtightening can damage components and screws; undertightening can result in electrical shorts or other damage if screws or components come loose. Dynabook recommends that you use an electric screw driver for quick and easy operations. ■ (2mm) 0.167 N•m (1.7 kgf cm) ■... -
Page 79: Grip Color
Replacement Procedures To prevent damage to THIN HEAD screws, use type 0 bit philips screwdriver. Press along the axis of the screwdriver while turning the screw. This is because the contact area between the screw and driver is less than for a pan head screw (standard pan-shaped screw head). 4.7 Grip Color Some screws have a colored grip area to help you determine the length of the screw. -
Page 80: Memory Media
Replacement Procedures Example: B6 ... 6mm BIND screw Screw color/material B: Black/Nickel C: Silver/Non-Hexavalent Chromate U: Other screws (Unique screws: such as stud, etc.) 4.9 Memory media Insert or remove a Memory media in accordance with any instructions in each Memory Media manual or the manuals of the computer system you are using. -
Page 81: Sim Card (3G Model)
Replacement Procedures 4. Grasp the media and remove it. 4.10 SIM card (3G model) 4.10.1 Installing a SIM card To install a SIM card, follow the steps as detailed below and refer to Figure 4-3. 1. Shut down the computer. Make sure the Power indicator is off. 2. -
Page 82: Cover Assembly And Base Assembly
Replacement Procedures 4.10.2 Removing a SIM Card To remove a SIM card, follow the steps as detailed below and refer to Figure 4-3. 1. Shut down the computer. Make sure the Power indicator is off. 2. To pop the SIM card tray partially open, insert a slender object (about 10mm, diameter 0.8mm), such as a straightened paper clip, into the eject hole. -
Page 83: Figure 4-5 Removing The Base Assembly (2)
Replacement Procedures Figure 4-5 Removing the Base Assembly (2) 4. Remove the Base Assembly. Figure 4-6 Removing the Base Assembly (3) Base Assembly Cover Assembly Maintenance Manual (960-950) 4-10... -
Page 84: Battery Pack
Replacement Procedures 4.11.2 Installing the Base Assembly To install the Base Assembly, follow the steps below and refer to Figure 4-4 Figure 4-7. 1. Set the Cover Assembly on the Base Assembly while securing the latches. Figure 4-7 Installing the Base Assembly 2. -
Page 85: Figure 4-8 Releasing The Battery Pack (1)
Replacement Procedures Figure 4-8 Releasing the battery pack (1) CN8021 S2x4CT Battery Harness 3. Disconnect the BATTERY HARNESS from the connector on the battery pack. Figure 4-9 Releasing the battery pack (2) Battery Harness Battery pack Dispose of the used/removed battery pack in accordance with the laws and ordinances of your local authority. -
Page 86: Memory Module
Dispose always the used battery pack in accordance with the laws and ordinances of your local authority. Use only the batteries approved by Dynabook. Check the battery’s terminals visually. If they are dirty, wipe them clean with a dry cloth. -
Page 87: Figure 4-10 Removing The Memory Module(S)
Replacement Procedures Figure 4-10 Removing the memory module(s) 1. Latches 2. Memory module 4.13.2 Installing the Memory module To install a memory module, follow the steps as detailed below: 1. Align the notch of the memory module with that of the memory slot and gently insert the module into the slot at about a 30 degree angle before holding it down until the latches on either side snap into place. -
Page 88: Ssd
Replacement Procedures 4.14 SSD 4.14.1 Removing the SSD To remove the SSD, follow the steps below and refer to Figure 4-12. Take care not to press on the top or bottom of a SSD. Pressure may cause the data loss or damage to the device. 1. -
Page 89: Smart Card Slot
Replacement Procedures Figure 4-13 Installing the SSD CN1900 S2x3.5BT 4.15 Smart Card slot 4.15.1 Removing the Smart Card slot To remove the Smart Card slot unit, follow the steps below and refer to Figure 4-14 Figure 4-16. 1. Disconnect the FPC/FFC from the connector CN9600 on the SYSTEM board and CN9640 on the USB board. -
Page 90: Figure 4-15 Removing The Smart Card Slot (2)
Replacement Procedures 4. Remove the following screw and peel off the AL TAPE. Then slide and lift the Smart Card slot unit shown in the following figure to remove the Smart Card slot. Figure 4-15 Removing the Smart Card slot (2) CN2170 Smart Card Slot FFC Card s... -
Page 91: Wireless Lan Card
Replacement Procedures Figure 4-17 Installing the Smart Card slot (1) 5. Stick the INSU SC in place. Figure 4-18 Installing the Smart Card slot (2) INSU SC 6. Connect the FPC/FFC to the connector CN9600 on the SYSTEM board and CN9640 on the USB board. 4.16 Wireless LAN card 4.16.1 Removing the Wireless LAN card To remove the Wireless LAN card, follow the steps below and refer to... -
Page 92: Figure 4-19 Removing The Wireless Lan Card
Replacement Procedures 3. Release the Wireless LAN antenna cable from the guides on the Cover Assembly. 4. Remove the screw securing the Wireless LAN card. 5. Disconnect the Wireless LAN card from the connector CN2630 on the System Board (FME2SY*). Figure 4-19 Removing the Wireless LAN card S2 x 2.3CT WLAN Card... -
Page 93: Module
Replacement Procedures Figure 4-20 Installing the Wireless LAN card INSU WL 4.17 3G module 4.17.1 Removing the 3G module To remove the 3G module, follow the steps below and refer to Figure 4-21. 1. Peel off the INSU LTE. 2. Disconnect the 3G ANTENNA cables from the connectors on the 3G MODULE. -
Page 94: Fans
Replacement Procedures 4.17.2 Installing the 3G module To install the 3G module, follow the steps below. 1. Insert the 3G MODULE to the connector CN2610 on the USB board. Secure the 3G MODULE with the screw. 2. Connect the 3G ANTENNA cables to the connectors on the 3G MODULE. -
Page 95: Fin
Replacement Procedures Figure 4-23 Removing the Fans S2 x 4CT Fan harness Fan Harness CN338 CN3380 CN3390 N3390 4.18.2 Installing the Fans To install the Fans, follow the steps below and refer to Figure 4-23. 1. Set the Fans in place on the Cover Assembly and secure them with the screws. -
Page 96: Click Pad
Replacement Procedures Figure 4-24 Removing the Fin S2 x 2.3CT When removing the Fin, be sure to remove the screws in the reverse order of the number marked on the Fin. 4.19.2 Installing the Fin To install the Fin, follow the steps below and refer to Figure 4-24. -
Page 97: Figure 4-25 Removing The Click Pad (1)
Replacement Procedures 1. Disconnect the Click Pad FFC and Fingerprint FFC from the connectors on the Click Pad and the connectors CN9510 and CN9550 on the System Board. Figure 4-25 Removing the Click pad (1) CN9550 CN9510 Click Pad FFC Pad FFC Finge Fingerprint... -
Page 98: Speaker
Replacement Procedures 2. Peel off the separator on the Click Pad RIM ASSY and stick the new Click Pad to the Cover Assembly. Figure 4-27 Installing the Click pad 3. Stick the AL TAPE to the Click pad and Click Pad RIM ASSY. 4. -
Page 99: Figure 4-28 Removing The Speaker (1)
Replacement Procedures Figure 4-28 Removing the Speaker (1) CN6290 Speaker Harness 3. Remove the Speaker from the Cover Assembly. Figure 4-29 Removing the Speaker (2) Speaker Speaker 4.21.2 Installing the Speaker To install the Speaker, follow the steps below. 1. Set the speakers to the Cover Assembly in place. 2. -
Page 100: Antennas
Replacement Procedures Figure 4-30 Installing the Speaker CN6290 Speaker Harness 4.22 3G antennas 4.22.1 Removing the 3G antennas To remove the 3G antennas, follow the steps below. 1. Disconnect the SAR harness from the connector CN2650 on the USB board (FME2LT*). 2. -
Page 101: System Board
Replacement Procedures Figure 4-32 Removing the 3G antennas (2) 3G antenna (Aux) 3G antenna (Main) antenna Do not reuse the removed 3G antennas. Be sure to use new 3G antenna. 4.22.2 Installing the 3G antennas To install the 3G antennas, follow the steps below and refer to Figure 4-31 Figure 4-32. -
Page 102: Figure 4-33 Removing The System Board (1)
Replacement Procedures 4.23.1 Removing the System board To remove the system board, follow the steps below and refer to Figure 4- Figure 4-35. 1. Disconnect the Keyboard FPC from the connector CN3240 and Keyboard Backlight harness from the connector CN3270 on the System Board (FME2SY*). -
Page 103: Figure 4-35 Removing The System Board (3)
Replacement Procedures Figure 4-35 Removing the system board (3) S2 x 4CT 4.23.2 Installing the System board Note: When replacing the system board with a new one ■ Stick nine pieces of new GUM CUSHION and one piece of new CUSHION LED on one side of the system board in place. - Page 104 Replacement Procedures ■ (For models with memory module cover) Stick two pieces of new INSU SQUARE on the other side of the system board in place. ■ Stick two pieces of new INSU SQUARE on the other side of the system board in place.
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Page 105: Dc In Jack
Replacement Procedures To install the system board, follow the steps below and refer to Figure 4-33 Figure 4-36. 1. Set the system board in place. Figure 4-36 Installing the system board 2. Secure the system board with the screws. 3. Connect the LCD/Webcam harness to the connector CN5390 and DC IN harness to the connector CN8001 on the System Board (FME2SY*) and arrange the harness to the guide on the Cover Assembly. -
Page 106: Usb Board
Replacement Procedures Figure 4-37 Removing the DC IN jack DC IN jack harness 4.24.2 Installing the DC IN jack To install the DC IN jack, follow the steps below and refer to Figure 4-37. 1. Set the DC IN jack to the slot on the Cover Assembly and arrange the DC IN jack harness to the guide. -
Page 107: Keyboard/Cover Assembly
Replacement Procedures Figure 4-38 Removing the USB board S2x4CT 4.25.2 Installing the USB board To install the USB board (FME2LT*), follow the step below and refer to Figure 4-38. When replacing the USB board with a new one, stick two pieces of GUM CUSHION on the USB board in place. -
Page 108: Figure 4-39 Removing The Keyboard/Cover Assembly
Replacement Procedures As the keytop may fall out, when handling the keyboard, always hold it by the frame and do not touch the key top. 1. Release the following screws and separate the LCD Assembly and Cover Assembly. Figure 4-39 Removing the Keyboard/Cover Assembly Cover Assembly F2.5x5BT LCD Assembly... - Page 109 Replacement Procedures ■ Stick the AL TAPE on the cover assembly in place. ■ (For LTE models) Stick three pieces of AL TAPE on the cover assembly in place. ■ Stick the INSU KB on the cover assembly in place. INSU KB Maintenance Manual (960-950) 4-36...
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Page 110: Lcd Assembly
Replacement Procedures ■ Stick four pieces of GASKET on the cover assembly in place. 4.27 LCD Assembly 4.27.1 Removing the LCD unit To remove the LCD unit, follow the steps below and refer to Figure 4-40 Figure 4-42. 1. Release the latches from each side and detach the LCD mask from the LCD cover. -
Page 111: Figure 4-41 Removing The Lcd Unit (2)
Replacement Procedures The Web Camera Shutter is attached to the LCD mask by magnet. Please be care not to lose it during removing the LCD mask. Web Camera Shutter 3. Release the LCD/Webcam harness from the guides on the LCD cover. 4. -
Page 112: Figure 4-42 Removing The Lcd Unit (3)
Replacement Procedures Figure 4-42 Removing the LCD unit (3) 4.27.2 Installing the LCD unit To install the LCD unit, follow the steps below. 1. Stick four pieces of bound & detach tape on the LCD cover and peel off the separators on the tapes . Figure 4-43 Installing the LCD unit (1) 2. -
Page 113: Figure 4-44 Installing The Lcd Unit (2)
Replacement Procedures Figure 4-44 Installing the LCD unit (2) baffle plate 3. Connect the LCD/Webcam harness to the connector on the LCD unit and secure it with the pull tape and glass tape. When connect the LCD harness, make sure to connect the right and left side at the same time as shown in the figure below. -
Page 114: Figure 4-46 Installing The Lcd Unit (4)
Replacement Procedures Figure 4-46 Installing the LCD unit (4) 6. Lift the separators a little away from the stick tapes on both left and right edge side of the LCD cover. 7. Remove the separators on the top and bottom side of the LCD mask. When replacing the LCD mask with a new one: ■... -
Page 115: Figure 4-47 Installing The Lcd Unit (5)
Replacement Procedures Figure 4-47 Installing the LCD unit (5) 9. Remove the separators from the stick tapes on both left and right edge side of the LCD cover. 10. Set the LCD mask on the LCD cover while engaging all the latches. Figure 4-48 Installing the LCD unit (6) Maintenance Manual (960-950) 4-42... -
Page 116: Display Hinges
Replacement Procedures 4.28 Display hinges 4.28.1 Removing the display hinges To remove the display hinges, follow the steps below and refer to Figure 4- 1. Release the following screws and remove the left & right hinges. ■ S2x2.5BT (Described as “1” in the figure) ■... -
Page 117: Camera Module
Replacement Procedures 4.29.2 Installing the Wireless LAN antennas To install the Wireless LAN antennas, follow the steps below. 1. Stick new Wireless LAN antennas (AUX/Main) in place. Figure 4-50 Sticking the Wireless LAN antennas Wireless LAN antenna (Main) Wireless LAN antenna (AUX) 2. -
Page 118: Figure 4-52 Removing The Camera Module (1)
Replacement Procedures Figure 4-52 Removing the camera module (1) 2. Disconnect the camera FPC from the connector on the camera module and peel off the FPC from the LCD cover. Figure 4-53 Removing the camera module (2) 3. Peel off the camera module from the LCD cover. Figure 4-54 Removing the camera module (3) Camera module Maintenance Manual (960-950) -
Page 119: Figure 4-55 Installing The Camera Module (1)
Replacement Procedures Do not reuse the removed camera module. Be sure to use new camera module. 4.30.2 Installing the Camera module To install the camera module, follow the steps below and refer to Figure 4- Figure 4-56. 1. Peel off two protection sheets from the LCD cover. 2. -
Page 120: Figure 4-56 Installing The Camera Module (2)
Replacement Procedures Figure 4-56 Installing the Camera module (2) 7. Arrange the LCD/Webcam harness to the guides on the LCD cover. Maintenance Manual (960-950) 4-47... -
Page 121: Appendix A Handling The Lcd Module
Appendix A Handling the LCD Module A.1 Precautions for handling the LCD module The LCD module can be easily damaged during assembly or disassembly. Observe the following precautions when handling the LCD module: 1. When installing the LCD module in the LCD cover, be sure to seat it so that it is properly aligned and maximum visibility of the display is maintained. - Page 122 Handling the LCD Module 3. If the panel’s surface gets dirty, wipe it with cotton or a soft cloth. If it is still dirty, try breathing on the surface to create a light condensate and wipe it again. If the surface is very dirty, we recommend a CRT cleaning agent. Apply the agent to a cloth and then wipe the panel’s surface.
- Page 123 Handling the LCD Module 6. CMOS-LSI circuits are used in the module, so guard against damage from electrostatic discharge. Be sure to wear a wrist or ankle ground when handling the module. 7. Do not expose the module to direct sunlight or strong ultraviolet rays for long periods.
- Page 124 Handling the LCD Module 9. Do not disassemble the LCD module. Disassembly can cause malfunctions. 10. If you transport the module, do not use packing material that contains epoxy resin (amine) or silicon glue (alcohol or oxide). These materials can release gas that can damage the panel’s polarization. Maintenance Manual (960-950)
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Page 125: Board Layout
Appendix B Board Layout B.1 System Board (FME2SY*) Front View Figure B-1 System Board (FME2SY*) layout (front) CN5590 CN4850 J6320 Table B-1 System Board (FME2SY*) connectors (front) Number Name CN5590 HDMI I/F connector CN4850 USB Type-A I/F connector J6320 HeadPhone/Mic jack Maintenance Manual (960-950) -
Page 126: System Board (Fme2Sy*) Back View
Board Layout B.2 System Board (FME2SY*) Back View Figure B-2 System Board (FME2SY*) layout (back) CN8001 CN5390 CN4800 CN4821 CN1400 CN1410 CN3390 CN3380 CN9550 CN2630 CN3240 CN2170 CN9600 CN3270 CN1900 CN8021 CN9510 CN6290 Table B-2 System Board (FME2SY*) connectors (back) Number Name CN1900... -
Page 127: Usb Board (Fme2Lt*) Front View
Board Layout CN4821 USB Type-C I/F connector CN8001 DC-IN connector B.3 USB board (FME2LT*) Front View Figure B-3 USB board (FME2LT*) layout (front) J4050 CN4810 CN2610 CN9640 CN2650 Table B-3 USB board (FME2LT*) connectors (front) Number Name CN4810 USB Type-A I/F connector CN9640 System Board (FME2SY*) interface connector CN2610... -
Page 128: Usb Board (Fme2Lt*) Back View
Board Layout B.4 USB board (FME2LT*) Back View Figure B-4 USB board (FME2LT*) layout (back) IS2142 IS2621 Table B-4 USB board (FME2LT*) connectors (back) Number Name IS2142 Micro SD I/F connector IS2621 Nano SIM card I/F connector Maintenance Manual (960-950) -
Page 129: Scan Codes
Appendix C Keyboard Scan/Character Codes C.1 Scan Codes Table C-1 Scan codes (set 1 and set 2) Code set 1 Code set 2 Keytop Note Make Break Make Break ‘ ~ 7 & Maintenance Manual (960-950) - Page 130 Keyboard Scan/Character Codes Code set 1 Code set 2 Keytop Note Make Break Make Break BkSp Caps Lock ‘ “ Enter Shift (L) No.102 key Maintenance Manual (960-950)
- Page 131 Keyboard Scan/Character Codes Code set 1 Code set 2 Keytop Note Make Break Make Break , < . > Shift (R) Ctrl F0 14 Alt (L) F0 11 Space F0 29 ALT (R) E0 38 E0 B8 E0 11 E0 F0 11 E0 52 E0 D2 E0 70...
- Page 132 Keyboard Scan/Character Codes Code set 1 Code set 2 Keytop Note Make Break Make Break F0 78 F0 07 PrintSc Pause — — — — E0 5B E0 DB E0 1F E0 F0 1F E0 5D E0 DD E0 2F E0 F0 2F Notes: 1.
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Page 133: Table C-2 Scan Codes With Left Shift Key
Keyboard Scan/Character Codes Table C-2 Scan codes with left Shift key Code set 1 Code set 2 Keytop Make Break Make Break E0 AA E0 35 E0 B5 E0 2A E0 F0 12 E0 4A E0 F0 4A E0 12 E0 AA E0 52 E0 D2 E0 2A E0 F0 12 E0 70... -
Page 134: Table C-3 Scan Codes In Numlock Mode
Keyboard Scan/Character Codes Table C-3 Scan codes in Numlock mode Code set 1 Code set 2 Keyt Make Break Make Break E0 2A E0 52 E0 D2 E0 AA E0 12 E0 70 E0 F0 70 E0 F0 12 E0 2A E0 53 E0 D3 E0 AA E0 12 E0 71 E0 F0 71 E0 F0 12... -
Page 135: Table C-6 No.124 Key Scan Code
Keyboard Scan/Character Codes Table C-6 No.124 key scan code Code set 1 Code set 2 Shift Make Break Make Break Prt Sc Common E0 2A E0 37 E0 B7 E0 AA E0 12 E0 7C E0 F0 7C E0 F0 12 Ctrl + E0 37 E0 B7... -
Page 136: Key Layout
Appendix D Key Layout D.1 United Kingdom (UK) Keyboard Figure D-1 UK keyboard D.2 United States (US) Keyboard Figure D-2 US keyboard Maintenance Manual (960-950) -
Page 137: Japan (Jp) Keyboard
Key Layout D.3 Japan (JP) Keyboard Figure D-3 JP keyboard Maintenance Manual (960-950) -
Page 138: Rgb Monitor Loopback Connector
Appendix E Wiring diagrams E.1 RGB Monitor Loopback Connector Figure E-1 RGB Monitor Loopback Connector (1) RED GREEN (2) GREEN BLUE (3) BLUE MNTID2 (4) (4) MNTID2 (5) GND (6) GND (7) GND (8) GND (9) NC (10) (10) GND MNTID1 (11) (11) MNTID1 MNTID0 (12) -
Page 139: Lan Loopback Connector
Wiring diagrams E.2 LAN Loopback Connector Figure E-2 LAN Loopback Connector (1) TX+ (2) TX- (3) RX+ (4) (Not used) (5) (Not used) (6) RX- (7) (Not used) (8) (Not used) Maintenance Manual (960-950) -
Page 140: Bios Rewrite Procedures
Appendix F BIOS Rewrite Procedures This Appendix explains how to rewrite the system BIOS program when you update the system BIOS. F.1 Tools To rewrite the BIOS, you need the following tool: ■ BIOS/EC/KBC rewriting disk F.2 Rewriting the BIOS 1. - Page 141 BIOS Rewrite Procedures (JP Keyboard) (Keep holding down the key.) 5. The BIOS rewriting starts. 6. When the process is completed, the system automatically reboots. 1. Connect the AC adaptor and the charged battery to the computer when you rewrite the BIOS. 2.
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Page 142: Ec/Kbc Rewrite Procedures
Appendix G EC/KBC Rewrite Procedures It is necessary to rewrite the EC/KBC system program when the following changes are made. 1. Replacing of system board 2. Replacing of LCD The EC/KBC can’t be updated solely. It will be updated simultaneously during the BIOS update. -
Page 143: Reliability
Appendix H Reliability The following table shows MTBF (Mean Time Between Failures) in maximum configuration. Table H-1 MTBF Time (hours) 9444 Maintenance Manual (960-950)
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