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Point Mobile PM84 User Manual

For android 13 enterprise mobility
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Summary of Contents for Point Mobile PM84

  • Page 2: Instruction

    PM84 Android 13 User Manual Instruction This manual provides information about basic features and using the PM84. Please read this manual carefully before using your device and peripherals to ensure safe and proper use. Note: Screenshots in this manual may differ from actual screens.

  • Page 3: Table Of Contents

    Message ..........................37 MTP Connection with PC ......................38 Manage the Files........................39 Lock the Screen ........................41 Settings ........................... 42 USING THE BUTTONS .................... 44 Screenshot ..........................44 Program buttons........................44 © 2023 Point Mobile Co., Ltd. All rights reserved...
  • Page 4 Factory Data Reset ......................... 69 ACCESSORIES ....................... 72 Hand Strap ..........................72 Gun Handle ..........................75 RF88 (RFID Sled) ........................75 Charging cradle ........................75 SAFETY INFORMATION ..................76 Battery Safety Information ....................... 76 © 2023 Point Mobile Co., Ltd. All rights reserved...

  • Page 5: Getting Started

    Connector for charging and communication with cradle USB connector USB Type C connector for charging and data communication Speaker Ring system sound Touch screen Displays all operating screen Front camera Take a picture © 2023 Point Mobile Co., Ltd. All rights reserved...
  • Page 6 Rear camera & Flashlight Take a picture & Use flashlight in camera or torch mode Scan button (Right) Scan a barcode by pressing (Programmable button) Battery Provide power (battery and battery cover are combined) © 2023 Point Mobile Co., Ltd. All rights reserved...

  • Page 7: Product Standard Accessories

    The following items are in the product box. Accessory Name Battery pack 5V 2A power adapter AC plug USB type C cable LCD protection film Hand strap Note: The images may differ from the actual accessory. © 2023 Point Mobile Co., Ltd. All rights reserved...

  • Page 8: Install Sd & Sim Cards

    You can find the card slots when removing the battery. Depending on SKU, the equipped card slots are different. Refer to the following table. Figure 3 PM84 Card Slots Wi-Fi SKU (SKU1 ~ 4) LTE SKU (SKU5 ~ 8) © 2023 Point Mobile Co., Ltd. All rights reserved...
  • Page 9 After installing or removing cards, place the cover on the card slot(s) and push the edge to close firmly. Notice: Do not throw away the cover. It affects device sealing performance against water, dust, etc. Figure 4 Card slot cover © 2023 Point Mobile Co., Ltd. All rights reserved...
  • Page 10 Figure 6 Place SD card 4. Close the holder down and gently slide it right to lock the holder. Figure 7 Close SD cardholder 5. Close the card slot cover firmly. © 2023 Point Mobile Co., Ltd. All rights reserved...
  • Page 11 Figure 9 Place SIM card 4. Close the holder down and gently slide it right to lock the holder. Figure 10 Closed SIM cardholder 5. Close the card slot cover firmly. © 2023 Point Mobile Co., Ltd. All rights reserved...

  • Page 12: Install & Remove Battery

    Figure 11 Installing battery – 1 2. Push the battery down until it clicks. Confirm that the battery release buttons are completely outward and the bottom side is fully engaged. Figure 12 Installing battery – 2 © 2023 Point Mobile Co., Ltd. All rights reserved...
  • Page 13 1. Hold the battery release buttons and press in. Figure 13 Removing battery – 1 2. While pressing the battery release buttons in, pull the battery up. Figure 14 Removing battery – 2 © 2023 Point Mobile Co., Ltd. All rights reserved...
  • Page 14 Battery hot swap is a feature that allows users to replace the battery without powering off. PM84 supports two types of hot swap mode, Enterprise Hot Swap, and Legacy hot swap. Basically, the device enters Enterprise Hot Swap mode. You can change the preferred hot swap mode in EmSettings.

  • Page 15: Charge The Device

    PM84 Android 13 User Manual Getting Started Charge the Device Before using PM84, charge the device enough to use. PM84 can be charged with power adapter or charging cradle. For best charging performance and safety, follow the normal charging temperature.
  • Page 16 Figure 15 PM84 charging with power adapter Charging Cradle There are two types of charging cradle for PM84. Single slot (ethernet) cradle (SSC / SEC), 4 slot battery cradle (4SBC). The cradles are sold separately. Single Slot Cradle (SSC) / Single Slot Ethernet Cradle (SEC) SSC and SEC provide one PM84 charging slot and one PM84 battery charging slot.

  • Page 17: Led Indicator

    PM84 Android 13 User Manual Getting Started LED Indicator PM84 has 2 LED indicators above the screen. Figure 16 PM84 LED indicators Indicator Status Indication Solid green Device is completely charged Device is charging Solid red / Battery is low...

  • Page 18: Turn On / Off The Device

    To turn off the device, Press and hold the power button when the display is on until the power menu is shown. Then, tap Power off. Figure 18 Power menu - Power off © 2023 Point Mobile Co., Ltd. All rights reserved...

  • Page 19: Use A Touch Screen

    One-finger press, move, lift for scroll or tilt action Long-press drag One-finger press, wait, move, lift for pick up and move, or select multiple items action Scroll Vertical or horizontal swipe in a single direction © 2023 Point Mobile Co., Ltd. All rights reserved...
  • Page 20 PM84 Android 13 User Manual Getting Started Pinch Open & Close Two-finger press, move outwards and inwards, lift for zoom in / out action Rotate When PM86 is turning sideways, screen orientation is changing © 2023 Point Mobile Co., Ltd. All rights reserved...
  • Page 21 Tap to go back to previous screen. Tap to go to home screen. Home button Long-press to launch the Google Assistant. Recent apps button Tap to see the recently used app list. © 2023 Point Mobile Co., Ltd. All rights reserved...
  • Page 22 Swipe up from the center-bottom of the screen. Back to previous screen Swipe from the left or right edge of the screen. Launch Google Assistant Swipe up from either the left-bottom or right-bottom. © 2023 Point Mobile Co., Ltd. All rights reserved...

  • Page 23: Learning The Basics

    Learning the Basics Setup Wizard When PM84 starts very first time or boot after factory reset, Setup Wizard is launched. Following the steps on the screen, set system language, Google account, Wi-Fi connection and copy the data, etc. Some settings can be skipped, but there may be some restrictions on the use of the system.

  • Page 24: Home Screen

    Tap to run the application Long-press to see the application's options Favorites tray Place the frequently used apps App folder Apps are organized in the folder. Tap to open the App folder © 2023 Point Mobile Co., Ltd. All rights reserved...
  • Page 25 Cannot recognize battery Battery is charging Alarm is set Location service turned on Vibrate mode Speakerphone turned on Phone mic is mute Scanner turned on, Scanner turned on but trigger turned off © 2023 Point Mobile Co., Ltd. All rights reserved...
  • Page 26 Notification panel displays a list of all notifications. Tap a notification to respond. To open the Notification panel, drag the Status bar down. To close the panel, swipe it up. Figure 24 Notification panel © 2023 Point Mobile Co., Ltd. All rights reserved...
  • Page 27 Figure 25 Quick setting panel To edit the configuration of Quick setting panel, 1. Tap on the bottom of the panel. 2. By long-press and dragging the icon, customize the configuration of the panel. © 2023 Point Mobile Co., Ltd. All rights reserved...
  • Page 28 To create the app folder, long-press an app icon and drag it to another app icon. Figure 26 Create app folder To change the folder name, tap the Edit Name and input a new name. Figure 27 Change app folder name © 2023 Point Mobile Co., Ltd. All rights reserved...
  • Page 29 1. Long-press an app icon from the App drawer. Then, drag it slightly until the Home screen is shown. 2. Place the app icon in the Favorites tray. Figure 29 Add an app to Favorites tray © 2023 Point Mobile Co., Ltd. All rights reserved...
  • Page 30 1. Long-press an app icon from the App drawer. Then, drag it slightly until the Home screen is shown. 2. Place the app icon where you want. (To cancel to place the app, drag it to Cancel area and release.) Figure 30 Place app in Home screen © 2023 Point Mobile Co., Ltd. All rights reserved...
  • Page 31 To remove an app or widget in the Home screen, 1. Long-press an app icon or widget. 2. Drag it to Remove area and release. Figure 31 Remove from Home screen © 2023 Point Mobile Co., Ltd. All rights reserved...
  • Page 32 2. In three menus, select Widgets. Figure 32 Widget menus 3. Among the list, tap and hold a widget you want to add. 4. Place the widget to the Home screen by dragging. © 2023 Point Mobile Co., Ltd. All rights reserved...

  • Page 33: Call

    Home screen or App drawer. 2. Tap to open a dialer. 3. Input a phone number. Figure 33 Dialer 4. Tap next to a searched number to make a call. © 2023 Point Mobile Co., Ltd. All rights reserved...
  • Page 34 Icon Function Name Description Keypad Open the keypad Mute Mute microphone Speaker Speakerphone mode (More) Add call Add another call (Enable when receiver answer the phone) (More) Hold Hold the call © 2023 Point Mobile Co., Ltd. All rights reserved...
  • Page 35 Answering a call Check the caller’s name and number and tap ANSWER button to answer the phone call. Or tap DECLINE button to decline the phone call. Figure 35 Receiving call © 2023 Point Mobile Co., Ltd. All rights reserved...

  • Page 36: Contacts

    Navigate to Contacts from App drawer and tap to add a new contact. Figure 36 Add new contact via Contacts Enter the contact details and tap Save on the top of the screen. © 2023 Point Mobile Co., Ltd. All rights reserved...
  • Page 37 Tap to edit this Advanced contact options Make a Make a video voice call call Send a message to open advanced options such as delete, share, block, etc. Figure 38 Contact advanced options © 2023 Point Mobile Co., Ltd. All rights reserved...

  • Page 38: Message

    App drawer. 2. Tap Start Chat and type the receiver’s name or phone number. Figure 39 Message list 3. Input a message. 4. Tap icon to send. Figure 40 Message send © 2023 Point Mobile Co., Ltd. All rights reserved...

  • Page 39: Mtp Connection With Pc

    1. Drag down Status bar and tap Android System notification to change USB preference option. Figure 41 USB connection notification 2. Change the option to File Transfer from No data transfer. Figure 42 USB Preferences © 2023 Point Mobile Co., Ltd. All rights reserved...

  • Page 40: Manage The Files

    PM84 Android 13 User Manual Learning the Basics 3. Now PC can recognize the connected device. Find PM84 device from file explorer of the PC. Figure 43 File explorer on PC Manage the Files Figure 44 FileExplorer main screen Description Select a media file type or storage Open the advanced option –...
  • Page 41 Copy / Move to: Copy or move the file to a new location Compress: Create Zip file with the selected files or folders Rename: Rename the file or folder Get info: Display the file information Selected file or folder is highlighted © 2023 Point Mobile Co., Ltd. All rights reserved...

  • Page 42: Lock The Screen

    Swipe: Swipe the lock screen to unlock (Default) Pattern: Draw a pattern to unlock PIN: Input a PIN to unlock (At least 4 digits) Password: Input a password to unlock (At least 4 characters) © 2023 Point Mobile Co., Ltd. All rights reserved...

  • Page 43: Settings

    To adjust sound volume, go to Settings > Sound and control the Media, Call, Alarm volume bars. Figure 49 Volume bars Caution: Using high volume levels for long periods may cause ear strain and increase battery consumption. © 2023 Point Mobile Co., Ltd. All rights reserved...
  • Page 44 If the display and text size too small or too large, adjust the size. 1. Go to Settings > Display > Display size and text. 2. Referring to the Preview, adjust the size controller. Figure 50 Set font size © 2023 Point Mobile Co., Ltd. All rights reserved...

  • Page 45: Using The Buttons

    The screenshot image will be saved to Pictures > Screenshots folder in the internal storage. Program buttons Most buttons on the PM84 except power button can be optimized as you want. To map the button to other functions from default, 1.

  • Page 46: Camera

    You can change the focusing area by touching the other area Picture / Video Swipe or tap to change the mode (Picture / Video) Gallery Tap to see the recently taken pictures Shutter button Take a picture or recode a video © 2023 Point Mobile Co., Ltd. All rights reserved...

  • Page 47: Scanner

    Settings and tap ScanSettings. 2. Tap toggle button to turn on/off the barcode scanner. 3. Check if the scanner icon is placed on Status bar. Figure 53 Turn on scanner © 2023 Point Mobile Co., Ltd. All rights reserved...

  • Page 48: Scansettings

    Enable or disable the TouchScan, which is a software scanner button. Place a scan icon in any position and tap the icon to read a barcode. Figure 54 ScanSettings - Basic Figure 55 ScanSettings - TouchScan © 2023 Point Mobile Co., Ltd. All rights reserved...
  • Page 49 Intent Broadcast Custom Intent  Set Terminator as, None Space Tap & LF Options Enable / Disable the center window, Aimer, Illumination. And set scanner decoding settings. Figure 56 ScanSettings - Options © 2023 Point Mobile Co., Ltd. All rights reserved...
  • Page 50 PM84 Android 13 User Manual Scanner Notification Control the beep sound, LED and vibration option when scanning the barcode. Figure 57 ScanSettings - Notification © 2023 Point Mobile Co., Ltd. All rights reserved...
  • Page 51 Wedge Set below items in Wedge settings  Barcode ID  AIM ID  Group separator  Prefix  Suffix  Character set  Extended Wedge Figure 58 ScanSettings - Wedge © 2023 Point Mobile Co., Ltd. All rights reserved...
  • Page 52 Configuration extended wedge. Figure 59 ScanSettings - Extended wedge For example, make a rule that add a string “Point Mobile” at the start of decoded data whenever decoding CODE128. 1. Tap Style (1) and select Condition (2).
  • Page 53 PM84 Android 13 User Manual Scanner 2. Tap Symbologies and select CODE128 among the symbologies. Figure 61 Extended wedge example_2 3. Tap Style (1) and select Actions (2). Figure 62 Extended wedge example_3 © 2023 Point Mobile Co., Ltd. All rights reserved...
  • Page 54 4. Tap ADD and select Move to start to point the start of the decoded data. Figure 63 Extended wedge example_4 5. Add another action of which action type is Send string. Set value as “Point Mobile”. Figure 64 Extended wedge example_5...
  • Page 55 PM84 Android 13 User Manual Scanner 6. “Point Mobile” string will be added to decoded COD 128 data. Before After © 2023 Point Mobile Co., Ltd. All rights reserved...
  • Page 56 Enable or disable the specific symbology or set detail options. By tapping each symbology name to access detail options. Figure 65 ScanSettings - Symbologies About Find the scanner information or restore the scanner settings to default. Figure 66 ScanSettings - About © 2023 Point Mobile Co., Ltd. All rights reserved...

  • Page 57: Scan A Barcode

    Center the cross-hair laser aimer over the barcode. The barcode must be within the square made by the edge of the aimer. You can tilt the aimer slightly for a comfortable angle to scan. Figure 67 Aiming barcode (N5703) © 2023 Point Mobile Co., Ltd. All rights reserved...

  • Page 58: Scandemo

    1. Execute EmKit > ScanDemo 2. Scan a barcode by pressing the scan button on the device or tapping Start scan button on the screen. 3. Find scan result. Figure 68 ScanDemo © 2023 Point Mobile Co., Ltd. All rights reserved...

  • Page 59: Wireless

    PM84 Android 13 User Manual Wireless Mobile Network Note: Mobile network is supported on PM84 LTE SKU (SKU 5 ~ 8) only. Check if your device is LTE SKU. To connect mobile network, SIM card is required. Insert SIM card first referring Install SD &...

  • Page 60: Wi-Fi

    If there is a saved Wi-Fi network, simply turn on the Wi-Fi through the Quick setting panel. The saved network will be connected automatically. Figure 74 Wi-Fi on Quick setting panel © 2023 Point Mobile Co., Ltd. All rights reserved...

  • Page 61: Bluetooth

    3. Select the device you want to pair among Available devices list. Figure 76 Bluetooth available devices 4. Follow instructions on the screen (Pairing code or pairing confirmation dialog) and tap PAIR. © 2023 Point Mobile Co., Ltd. All rights reserved...
  • Page 62 To unpair (forget) the device, select the name of the device you want to unpair from the Other devices list and tap FORGET Or tap DISCONNECT to disconnect only and not unpair. Figure 79 Bluetooth device details © 2023 Point Mobile Co., Ltd. All rights reserved...
  • Page 63 If the device you want is not listed under the Saved devices, tap See all. Figure 80 Bluetooth device detail button To change the device’s name, tap on the top of the screen Turn other settings on or off (Available on some devices) © 2023 Point Mobile Co., Ltd. All rights reserved...

  • Page 64: Nfc

    PM84 Android 13 User Manual Wireless PM84’s NFC antenna is located at the 1/3 top of the display. Bring the NFC tag close to the tapping area as Figure 82. NFC feature is enabled by default. But if NFC does not work, make sure the NFC is enabled from the Settings >...

  • Page 65: System Maintenance

    (Android version, OS image version, SDK version, etc.)  Manufacturer information (Serial number, Part number, etc.)  Device information (Scanner, Audio, Display, etc.)  Battery information (Battery charging status, etc.)  App version information (Version of EmKit apps) © 2023 Point Mobile Co., Ltd. All rights reserved...

  • Page 66: Check Device Health

     Battery Health  eMMC Health Battery Level Pre-EOL Information Battery Age Device life time estimation type A Battery Voltage Device life time estimation type B Battery Temperature System Temperature Smart Charging Mode © 2023 Point Mobile Co., Ltd. All rights reserved...

  • Page 67: Os Update

    System Maintenance OS Update Periodic update improves the performance of the device. Point Mobile provides up-to-date OS version via Service Portal and FOTA. Update the device via storage, OTG port, and FOTA server. Depending on the workspace environment, choose more suitable method.
  • Page 68 5. Check if the OS image file shows up under AVAILABLE VERSIONS. 6. Tap UPDATE to start the update process. OS update via FOTA If PM84 can connect to a network, use the FOTA server for the update. 1. Connect the device with a network. 2. Go to Settings >...
  • Page 69 Note: Basically, OS update via FOTA works over Wi-Fi or Ethernet only. To enable the OS update over Mobile Network too, uncheck the setting value in FOTA Settings. Downloading over the Mobile network may result in additional charges. Figure 86 FOTA Settings © 2023 Point Mobile Co., Ltd. All rights reserved...

  • Page 70: Factory Data Reset

    System Maintenance Factory Data Reset When the PM84 works abnormal or there is a need to reset the device, follow the steps below to perform a factory data reset. Caution: Factory data reset will erase all personalized settings and data saved in the device, such as Google account, apps, user data, etc.
  • Page 71 If device works abnormal so does not turn on, try to perform factory data reset through Android recovery mode. 1. Press and hold power button + Volume Up buttons simultaneously when PM84 is turned off. Figure 88 Key combination for recovery mode 2.
  • Page 72  Move up/down – Volume up/down  Select the menu – Power button Figure 90 Android recovery mode 5. Select Factory data reset. 6. After wiping the data, select Reboot system now. © 2023 Point Mobile Co., Ltd. All rights reserved...

  • Page 73: Accessories

    Charges up to four pieces of PM84’s batteries 4SBC (4 Slot Battery Cradle) Hand Strap The hand strap is enclosed in the PM84 standard package. Attach the strap and you can grab the device more firmly. Figure 91 Hand strap...
  • Page 74 2. Insert the arrowhead into the small hole of the hand strap and pass it through the neck. Figure 93 Attaching hand strap - 2 3. Thread the opposite side of the strap through another hand strap hole. Figure 94 Attaching hand strap - 3 © 2023 Point Mobile Co., Ltd. All rights reserved...
  • Page 75 PM84 Android 13 User Manual Accessories 4. Pull the strap and attach the Velcro at the desired length. Figure 95 Hand strap attached © 2023 Point Mobile Co., Ltd. All rights reserved...

  • Page 76: Gun Handle

    To connect the devices, RFID Control application is required. You can download the app from Service Portal. If you want to install the PM84 onto the RFID reader, a PM84-dedicated sled bracket must be assembled on the RF88 referring to the RF88 User Manual – Sled Bracket Replacement.

  • Page 77: Safety Information

    Battery Safety Guidelines  Use only Point Mobile approved batteries and charging accessories. Other batteries and chargers may damage the device or result in a fire, leakage, or other hazards.
  • Page 78  Do not dispose of the battery in fire. It may cause explosion. Notice: The battery is consumable. Point Mobile provides a warranty for the battery for 12 months after purchase. If you suspect the battery swelling, change the battery immediately and contact Point Mobile.

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