Point Mobile PM95 User Manual

For android 13, enterprise mobility
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Summary of Contents for Point Mobile PM95

  • Page 2: Instruction

    PM95 Android 13 User Manual Instruction This manual provides information about basic features and using the PM95. Please read this manual carefully before using your device and peripherals to ensure safe and proper use. Note: Screenshots in this manual may differ from actual screens.
  • Page 3: Pm95 Skus

    6G/64G Front/Rear SKU3-1 Standard PM95EL0031NE06 Camera 5G NR, SKU3-2 Extended PM95EL0041NE06 GPS, Android SKU4-1 Standard PM95EM1031NE06 WiFi/BT GMS 13 N5703 MSR/ICCR SKU4-2 Extended PM95EM1041NE06 SKU5-1 Standard PM95EL003FNE06 8G/128G SKU5-2 Extended PM95EL004FNE06 © 2024 Point Mobile Co., Ltd. All rights reserved...
  • Page 4: Table Of Contents

    Message ..........................44 MTP Connection with PC ......................45 Manage the Files........................46 Lock the Screen ........................48 Settings ........................... 49 USING THE BUTTONS .................... 51 Screenshot ..........................51 Program Buttons ........................51 © 2024 Point Mobile Co., Ltd. All rights reserved...
  • Page 5 System Information ......................... 76 Check Device Health ....................... 77 OS Update ..........................78 Factory Data Reset ......................... 81 ACCESSORIES ....................... 83 Hand Strap & Wrist band ......................83 Rugged boot ........................... 87 © 2024 Point Mobile Co., Ltd. All rights reserved...
  • Page 6 PM95 Android 13 User Manual Table of Contents Gun Handle ..........................87 RF88 (RFID Reader) ....................... 87 Charging cradle ........................88 SAFETY INFORMATION ..................89 Battery Safety Information ....................... 89 © 2024 Point Mobile Co., Ltd. All rights reserved...
  • Page 7: Getting Started

    PM95 Android 13 User Manual Getting Started Device Parts Scanner SKU (SKU1, 2) Figure 1 PM95 Scanner SKU: front + left view Name Description Receiver Use with making a phone call LED indicator Indicate the power status and notification. Refer to LED indicator.
  • Page 8 PM95 Android 13 User Manual Getting Started Figure 2 PM95 Scanner SKU: rear + right view Name Description Hand strap hole (top / bottom) Mount a hand strap Connector for sled type accessories’ sled bracket Rear I/O connector Scanner Scan a barcode...
  • Page 9 PM95 Android 13 User Manual Getting Started Non-Scanner SKU (SKU 3, 5) Figure 3 PM95 Non-Scanner SKU: front + left view Name Description Receiver Use with making a phone call LED indicator Indicate the power status and notification. Refer to LED indicator.
  • Page 10 PM95 Android 13 User Manual Getting Started Figure 4 PM95 Non-Scanner SKU: rear + right view Name Description Hand strap hole (top / bottom) Mount a hand strap Connector for sled type accessories’ sled bracket Rear I/O connector Emergency button Perform emergency process Rear camera &...
  • Page 11 PM95 Android 13 User Manual Getting Started MSR/ICCR SKU (SKU 4) Figure 5 PM95 MSR/ICCR SKU: front + left view Name Description Receiver Use with making a phone call LED indicator Indicate the power status and notification. Refer to LED indicator.
  • Page 12 PM95 Android 13 User Manual Getting Started Figure 6 PM95 MSR/ICCR SKU: rear + right view Name Description Rear camera & Flashlight Take a picture & Use flashlight in camera or torch mode Wrist band hole Mount a wrist band...
  • Page 13: Product Standard Accessories

    The following items are in the product box. Accessory Name Battery pack Charger AC plug LCD protection film Hand strap or Wrist band Note: The images may differ from the actual accessory. © 2024 Point Mobile Co., Ltd. All rights reserved...
  • Page 14: Install Sd & Sim Cards

    You can find the card slots when removing the battery. Depending on SKU, the equipped card slots are different. Refer to the following table. Figure 7 PM95 Card Slots WLAN SKU (SKU1) WWAN SKU (SKU2~5) © 2024 Point Mobile Co., Ltd. All rights reserved...
  • Page 15 After installing or removing cards, place the cover on the card slot(s) and push the edge to close firmly. Notice: Do not throw away the cover. It affects device sealing performance against water, dust, etc. Figure 8 Card slot cover © 2024 Point Mobile Co., Ltd. All rights reserved...
  • Page 16 Figure 10 Place SD card 4. Close the holder down and gently slide it right to lock the holder. Figure 11 Close SD cardholder 5. Close the card slot cover firmly. © 2024 Point Mobile Co., Ltd. All rights reserved...
  • Page 17 Figure 13 Place SIM card 4. Close the holder down and gently slide it right to lock the holder. Figure 14 Closed SIM cardholder 5. Close the card slot cover firmly. © 2024 Point Mobile Co., Ltd. All rights reserved...
  • Page 18 5. From the SIMs screen, select the downloaded SIM and turn on the Use SIM switch. Notice: Depending on the network provider, eSIM or the network service may not be supported. © 2024 Point Mobile Co., Ltd. All rights reserved...
  • Page 19: Install & Remove Battery

    Figure 15 Installing battery – 1 2. Push the battery down until it clicks. Confirm that the battery release buttons are completely outward and the bottom side is fully engaged. Figure 16 Installing battery – 2 © 2024 Point Mobile Co., Ltd. All rights reserved...
  • Page 20 1. Hold the battery release buttons and press in. Figure 17 Removing battery – 1 2. While pressing the battery release buttons in, pull the battery up. Figure 18 Removing battery – 2 © 2024 Point Mobile Co., Ltd. All rights reserved...
  • Page 21 Battery hot swap is a feature that allows users to replace the battery without powering off. PM95 supports two types of hot swap mode, Enterprise Hot Swap, and Legacy hot swap. Basically, the device enters Enterprise Hot Swap mode. You can change the preferred hot swap mode in EmSettings.
  • Page 22: Charge The Device

    PM95 Android 13 User Manual Getting Started Charge the Device Before using PM95, charge the device enough to use. PM95 can be charged with power adapter or charging cradle. For best charging performance and safety, follow the normal charging temperature.
  • Page 23 2. (Non-scanner SKU only) Open the USB connector’s cover cap on the PM95. Figure 19 (Non-scanner SKU) Open USB connector cap 3. Connect the cable to the USB connector on the right side of PM95. 4. Provide power by plugging the power adapter to the wall socket.
  • Page 24 Getting Started Charging Cradle There are two types of charging cradle for PM95. Single slot (ethernet) cradle (SSC / SEC), 4 slot battery cradle (4SBC). The cradles are sold separately. Single Slot Cradle (SSC) / Single Slot Ethernet Cradle (SEC) SSC and SEC provide one PM95 charging slot and one PM95 battery charging slot.
  • Page 25: Led Indicator

    PM95 Android 13 User Manual Getting Started LED Indicator PM95 has 2 LED indicators above the screen. Figure 21 PM95 LED indicators Indicator Status Indication Solid green Device is completely charged Device is charging Solid red / Battery is low...
  • Page 26: Turn On / Off The Device

    To turn off the device, Press and hold the power button when the display is on until the power menu is shown. Then, tap Power off. Figure 23 Power menu - Power off © 2024 Point Mobile Co., Ltd. All rights reserved...
  • Page 27: Use A Touch Screen

    One-finger press, wait, move, lift for pick up and move, or select multiple items action Pinch Open & Close Two-finger press, move outwards and inwards, lift for zoom in / out action Rotate When PM86 is turning sideways, screen orientation is changing © 2024 Point Mobile Co., Ltd. All rights reserved...
  • Page 28 Tap to go back to previous screen. Tap to go to home screen. Home button Long-press to launch the Google Assistant. Recent apps button Tap to see the recently used app list. © 2024 Point Mobile Co., Ltd. All rights reserved...
  • Page 29 Swipe up from the center-bottom of the screen. Back to previous screen Swipe from the left or right edge of the screen. Launch Google Assistant Swipe up from either the left-bottom or right-bottom. © 2024 Point Mobile Co., Ltd. All rights reserved...
  • Page 30: Learning The Basics

    Learning the Basics Setup Wizard When PM95 starts very first time or boot after factory reset, Setup Wizard is launched. Following the steps on the screen, set system language, Google account, Wi-Fi connection and copy the data, etc. Some settings can be skipped, but there may be some restrictions on the use of the system.
  • Page 31: Home Screen

    Tap to run the application. Long-press to see the application's options. Favorites tray Place the frequently used apps. App folder Apps are organized in the folder. Tap to open the App folder. © 2024 Point Mobile Co., Ltd. All rights reserved...
  • Page 32 Cannot recognize battery Battery is charging Alarm is set Location service turned on Vibrate mode Speakerphone turned on Phone mic is mute Scanner turned on, Scanner turned on but trigger turned off © 2024 Point Mobile Co., Ltd. All rights reserved...
  • Page 33 Notification panel displays a list of all notifications. Tap a notification to respond. To open the Notification panel, drag the Status bar down. To close the panel, swipe it up. Figure 29 Notification panel © 2024 Point Mobile Co., Ltd. All rights reserved...
  • Page 34 Figure 30 Quick setting panel To edit the configuration of Quick setting panel, 1. Tap on the bottom of the panel. 2. By long-press and dragging the icon, customize the configuration of the panel. © 2024 Point Mobile Co., Ltd. All rights reserved...
  • Page 35 To create the app folder, long-press an app icon and drag it to another app icon. Figure 31 Create app folder To change the folder name, tap the Edit Name and input a new name. Figure 32 Change app folder name © 2024 Point Mobile Co., Ltd. All rights reserved...
  • Page 36 1. Long-press an app icon from the App drawer. Then, drag it slightly until the Home screen is shown. 2. Place the app icon in the Favorites tray. Figure 34 Add an app to Favorites tray © 2024 Point Mobile Co., Ltd. All rights reserved...
  • Page 37 1. Long-press an app icon from the App drawer. Then, drag it slightly until the Home screen is shown. 2. Place the app icon where you want. (To cancel to place the app, drag it to Cancel area and release.) Figure 35 Place app in Home screen © 2024 Point Mobile Co., Ltd. All rights reserved...
  • Page 38 To remove an app or widget in the Home screen, 1. Long-press an app icon or widget. 2. Drag it to Remove area and release. Figure 36 Remove from Home screen © 2024 Point Mobile Co., Ltd. All rights reserved...
  • Page 39 2. In three menus, select Widgets. Figure 37 Widget menus 3. Among the list, tap and hold a widget you want to add. 4. Place the widget to the Home screen by dragging. © 2024 Point Mobile Co., Ltd. All rights reserved...
  • Page 40: Call

    Home screen or App drawer. 2. Tap to open a dialer. 3. Input a phone number. Figure 38 Dialer 4. Tap next to a searched number to make a call. © 2024 Point Mobile Co., Ltd. All rights reserved...
  • Page 41 Icon Function Name Description Keypad Open the keypad Mute Mute microphone Speaker Speakerphone mode (More) Add call Add another call (Enable when receiver answer the phone) (More) Hold Hold the call © 2024 Point Mobile Co., Ltd. All rights reserved...
  • Page 42 Answering a call Check the caller’s name and number and tap ANSWER button to answer the phone call. Or tap DECLINE button to decline the phone call. Figure 40 Receiving call © 2024 Point Mobile Co., Ltd. All rights reserved...
  • Page 43: Contacts

    Navigate to Contacts from App drawer and tap to add a new contact. Figure 41 Add new contact via Contacts Enter the contact details and tap Save on the top of the screen. © 2024 Point Mobile Co., Ltd. All rights reserved...
  • Page 44 Advanced contact options Make a Make a video voice call call Send a message Block number to open advanced options such as delete, share, block, etc. Figure 43 Contact advanced options © 2024 Point Mobile Co., Ltd. All rights reserved...
  • Page 45: Message

    App drawer. 2. Tap Start Chat and type the receiver’s name or phone number. Figure 44 Message list 3. Input a message. 4. Tap icon to send. Figure 45 Message send © 2024 Point Mobile Co., Ltd. All rights reserved...
  • Page 46: Mtp Connection With Pc

    1. Drag down Status bar and tap Android System notification to change USB preference option. Figure 46 USB connection notification 2. Change the option to File Transfer from No data transfer. Figure 47 USB Preferences © 2024 Point Mobile Co., Ltd. All rights reserved...
  • Page 47: Manage The Files

    PM95 Android 13 User Manual Learning the Basics 3. Now PC can recognize the connected device. Find PM95 device from file explorer of the PC. Figure 48 File explorer on PC Manage the Files Figure 49 FileExplorer main screen Description Select media file type or storage Open the advanced option –...
  • Page 48 Copy / Move to: Copy or move the file to a new location Compress: Create Zip file with the selected files or folders Rename: Rename the file or folder Get info: Display the file information Selected file or folder is highlighted © 2024 Point Mobile Co., Ltd. All rights reserved...
  • Page 49: Lock The Screen

    Swipe: Swipe the lock screen to unlock (Default) Pattern: Draw a pattern to unlock PIN: Input a PIN to unlock (At least 4 digits) Password: Input a password to unlock (At least 4 characters) © 2024 Point Mobile Co., Ltd. All rights reserved...
  • Page 50: Settings

    > Sound & vibration and control the Media, Call, Ring & notification, Alarm volume bars. Figure 54 Volume bars Caution: Using high volume levels for long periods may cause ear strain and increase battery consumption. © 2024 Point Mobile Co., Ltd. All rights reserved...
  • Page 51 If the display and text size are too small or too large, adjust the size. 1. Go to Settings > Display > Display size and text. 2. Referring to the Preview, adjust the size controller. Figure 55 Set display and text size © 2024 Point Mobile Co., Ltd. All rights reserved...
  • Page 52: Using The Buttons

    The screenshot image will be saved to Pictures > Screenshots folder in the internal storage. Program Buttons Most buttons on the PM95 except power button can be optimized as you want. To map the button to other functions from default, 1.
  • Page 53: Camera

    Take a picture or recode a video Mode change button Change the Camera or Video mode Set resolution & quality of picture Advanced camera setting Enable / Disable saving location and manual exposure © 2024 Point Mobile Co., Ltd. All rights reserved...
  • Page 54: Scanner

    PM95 Android 13 User Manual Scanner Notice: Scanner is embedded on the PM95 Scanner SKU or MSR/ICCR SKU (SKU1, 2, 4). Scanner is placed on the top of the device. Optimize the scanner settings for working environment and improve the efficiency.
  • Page 55: Scansettings

    Enable or disable the TouchScan, which is a software scanner button. Place a scan icon in any position and tap the icon to read a barcode. Figure 60 ScanSettings - Basic Figure 61 ScanSettings - TouchScan © 2024 Point Mobile Co., Ltd. All rights reserved...
  • Page 56 Intent Broadcast Custom Intent  Set Terminator as, None Space Tap & LF Options Enable / Disable the center window, Aimer, Illumination. And set scanner decoding settings. Figure 62 ScanSettings - Options © 2024 Point Mobile Co., Ltd. All rights reserved...
  • Page 57 PM95 Android 13 User Manual Scanner Notification Control the beep sound, LED and vibration option when scanning the barcode. Figure 63 ScanSettings - Notification © 2024 Point Mobile Co., Ltd. All rights reserved...
  • Page 58 Wedge Set below items in Wedge settings  Barcode ID  AIM ID  Group separator  Prefix  Suffix  Character set  Extended Wedge Figure 64 ScanSettings - Wedge © 2024 Point Mobile Co., Ltd. All rights reserved...
  • Page 59 Configuration extended wedge. Figure 65 ScanSettings - Extended wedge For example, make a rule that add a string “Point Mobile” at the start of decoded data whenever decoding CODE128. 1. Tap Style (1) and select Condition (2).
  • Page 60 PM95 Android 13 User Manual Scanner 2. Tap Symbologies and select CODE128 among the symbologies. Figure 67 Extended wedge example_2 3. Tap Style (1) and select Actions (2). Figure 68 Extended wedge example_3 © 2024 Point Mobile Co., Ltd. All rights reserved...
  • Page 61 4. Tap ADD and select Move to start to point the start of the decoded data. Figure 69 Extended wedge example_4 5. Add another action of which action type is Send string. Set value as “Point Mobile”. Figure 70 Extended wedge example_5...
  • Page 62 PM95 Android 13 User Manual Scanner 6. “Point Mobile” string will be added to decoded CODE128 data. Before After © 2024 Point Mobile Co., Ltd. All rights reserved...
  • Page 63 Enable or disable the specific symbology or set detail options. By tapping each symbology name to access detail options. Figure 71 ScanSettings - Symbologies About Find the scanner information or restore the scanner settings to default. Figure 72 ScanSettings - About © 2024 Point Mobile Co., Ltd. All rights reserved...
  • Page 64: Scan A Barcode

    Center the cross-hair laser aimer over the barcode. The barcode must be within the square made by the edge of the aimer. You can tilt the aimer slightly for a comfortable angle to scan. Figure 73 Aiming barcode (N5703) © 2024 Point Mobile Co., Ltd. All rights reserved...
  • Page 65: Scandemo

    1. Execute EmKit > ScanDemo 2. Scan a barcode by pressing the scan button on the device or tapping Start scan button on the screen. 3. Find scan result. Figure 74 ScanDemo © 2024 Point Mobile Co., Ltd. All rights reserved...
  • Page 66: Wireless

    PM95 Android 13 User Manual Wireless Mobile Network Note: Mobile network is supported on PM95 WWAN SKU (SKU 2 ~ 5) only. Check if your device is WWAN SKU. To connect mobile network, SIM card is required. Insert SIM card first referring Install SD &...
  • Page 67: Wi-Fi

    If there is a saved Wi-Fi network, simply turn on the Wi-Fi through the Quick setting panel. The saved network will be connected automatically. Figure 80 Wi-Fi on Quick setting panel © 2024 Point Mobile Co., Ltd. All rights reserved...
  • Page 68: Bluetooth

    3. Select the device you want to pair among Available devices list. Figure 82 Bluetooth available devices 4. Follow instructions on the screen (Pairing code or pairing confirmation dialog) and tap PAIR. © 2024 Point Mobile Co., Ltd. All rights reserved...
  • Page 69 To unpair (forget) the device, select the name of the device you want to unpair from the Other devices list and tap FORGET Or tap DISCONNECT to disconnect only and not unpair. Figure 85 Bluetooth device details © 2024 Point Mobile Co., Ltd. All rights reserved...
  • Page 70: Ble Beacon

    Turn other settings on or off (Available on some devices) BLE Beacon The PM95 integrates the BLE beacon that can transmit BLE signal up to 30 days while it is powered off and without the main battery. This transmission duration is based on the default BLE beacon settings and it can be increased or reduced by adjusting transmit power and interval.
  • Page 71: Nfc

    Wireless Scanner SKU & Non-Scanner SKU On the PM95 Scanner or Non-Scanner SKU, the NFC antenna is located at the 1/3 top of the display. Bring the NFC tag close to the tapping area as Figure 88. NFC feature is enabled by default.
  • Page 72 Wireless MSR/ICCR SKU On the PM95 MSR/ICCR SKU, the two NFC antenna are embedded. One is located at the 1/3 top of the display, and another one is located to the MSR/ICCR part. If you want to read an NFC tag not for the contactless payment, bring the NFC tag close to the MSR/ICCR part as Figure 90.
  • Page 73: Rfid

    To connect the devices, RFID Control application is required. You can download the app from Service Portal. If you want to install the PM95 onto the RFID reader, a PM95-dedicated sled bracket must be assembled on the RF88. Note: Find more detail in RF88 User manual.
  • Page 74: Payment

    PM95 Android 13 User Manual Payment Notice: Payment with a card is only available on the PM95 MSR/ICCR SKU (SKU4) Magnetic Stripe Card Read a magnetic stripe card using the MSR (Magnetic Stripe Reader) on the device’s rear side. Swipe the card through the MSR at a proper and steady speed. The magnetic stripe must face the front of the device and downward as Figure 91.
  • Page 75: Ic Card (Smart Card)

    Figure 92 PM95 ICCR Insert the card into the ICCR and wait to complete the transaction. The IC chip must face the front of the device as Figure 93. Figure 93 ICCR Payment © 2024 Point Mobile Co., Ltd. All rights reserved...
  • Page 76: Contactless Payment

    Make a contactless payment with NFC feature. Bring the card to the 1/3 top of the display (front side) as Figure 94, and keep the position during the transaction. Figure 94 Contactless payment © 2024 Point Mobile Co., Ltd. All rights reserved...
  • Page 77: System Maintenance

    (Android version, OS image version, SDK version, etc.)  Manufacturer information (Serial number, Part number, etc.)  Device information (Scanner, Audio, Display, etc.)  Battery information (Battery charging status, etc.)  App version information (Version of EmKit apps) © 2024 Point Mobile Co., Ltd. All rights reserved...
  • Page 78: Check Device Health

    Device life time estimation type A Battery Voltage Device life time estimation type B Battery Temperature System Temperature Battery Manufacture Date Battery Serial Number Smart Charging Mode Battery First Use Date © 2024 Point Mobile Co., Ltd. All rights reserved...
  • Page 79: Os Update

    System Maintenance OS Update Periodic update improves the performance of the device. Point Mobile provides up-to-date OS version via Service Portal and FOTA. Update the device via storage, OTG port, and FOTA server. Depending on the workspace environment, choose more suitable method.
  • Page 80 5. Check if the OS image file shows up under AVAILABLE VERSIONS 6. Tap UPDATE to start the update process OS update via FOTA If PM95 can connect to a network, use the FOTA server for the update. 1. Connect the device with a network 2. Go to Settings >...
  • Page 81 Note: Basically, OS update via FOTA works over Wi-Fi or Ethernet only. To enable the OS update over Mobile Network too, uncheck the setting value in FOTA Settings. Downloading over the Mobile network may result in additional charges. Figure 98 FOTA Settings © 2024 Point Mobile Co., Ltd. All rights reserved...
  • Page 82: Factory Data Reset

    System Maintenance Factory Data Reset When PM95 work abnormal or there is a need to reset the device, follow the steps below to perform a factory data reset. Caution: Factory data reset will erase all personalized settings and data saved in the device, such as Google account, apps, user data, etc.
  • Page 83 Factory data reset via recovery mode If device works abnormal so does not turn on, try to perform factory data reset through Android recovery mode. 1. Press and hold Power button + Volume down + Scan (left) buttons simultaneously when PM95 is turned off.
  • Page 84: Accessories

    4SBC (4 Slot Battery Cradle) Hand Strap & Wrist band The hand strap or wrist band is enclosed in the PM95 standard package. Attach the strap and you can grab the device more firmly. Depending on the SKU type, the supplement is different.
  • Page 85 Figure 102 Attaching hand strap - 1 2. Insert the arrowhead into the small hole of the hand strap and pass it through the neck. Figure 103 Attaching hand strap - 2 © 2024 Point Mobile Co., Ltd. All rights reserved...
  • Page 86 3. Thread the opposite side of the strap through another hand strap hole. Figure 104 Attaching hand strap - 3 4. Pull the strap and attach the Velcro at the desired length. Figure 105 Hand strap attached © 2024 Point Mobile Co., Ltd. All rights reserved...
  • Page 87 Attach wrist band 1. Thread the thin ropes into the wrist band hole. Figure 107 Attaching wrist band 2. Pass the other end through the loop of the rope, and pull it tight. © 2024 Point Mobile Co., Ltd. All rights reserved...
  • Page 88: Rugged Boot

    Service Portal. If you want to install the PM95 onto the RFID reader, a PM95-dedicated sled bracket must be assembled on the RF88 referring to the RF88 User Manual – Sled Bracket Replacement chapter. For more detail, see RF88 User Manual.
  • Page 89: Charging Cradle

    SSC/SEC is compatible with PM84 and PM95 both. 4SBC (4 Slot Battery Cradle) 4SBC has 4 battery slots so it can charge up to four pieces of PM95’s battery simultaneously. 4SBC is compatible with PM84 and PM95 both. © 2024 Point Mobile Co., Ltd. All rights reserved...
  • Page 90: Safety Information

    Battery Safety Guidelines  Use only Point Mobile approved batteries and charging accessories. Other batteries and chargers may damage the device or result in a fire, leakage, or other hazards.
  • Page 91  Do not dispose of the battery in fire. It may cause explosion. Notice: The battery is consumable. Point Mobile provides a warranty for the battery for 12 months after purchase. If you suspect the battery swelling, change the battery immediately and contact Point Mobile.

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