Main Combi 30 HE Installation & Service Instructions Manual page 60

heateam
heateam is the national customer service division of
Baxi Potterton providing a free warranty service within
12 months of installation of your boiler. If your installer
is unable to rectify your boiler fault, by contacting one
of our friendly advisors we can arrange an engineer if
required.
When calling heateam it would be helpful if you could
have the following information to hand:
1 boiler serial number.
2 boiler make and model number.
3 Your installer name and address details.
4 Proof of purchase (if you do not have the
boiler serial number).
heateam will verify the boiler age via the serial number
and offer a free warranty service within 12 months of
installation of the boiler. If you are unable to provide
this information or the boiler has been installed for over
15 months, heateam will charge a competitive rate for
the repair. The engineer when visiting will verify if the
boiler is under the free 12 months warranty service, in
this case heateam will provide a full refund.
If you have contacted your installer and they are unable
to assist you at this time, please contact heateam.
heateam is open Monday to Friday 8am - 6pm,
weekend 8.30am - 2pm, closed on Christmas and New
Years Day.
Telephone 08701 655 644*
* To aid in continuous improvement and staff training, calls
to this line may be monitored or recorded.
B a x i H e a t i n g U K L i m i t e d
Brownedge Road Bamber Bridge Preston Lancashire PR5 6UP
After Sales Service 08701 655 644 Technical Enquiries 08706 049 049
Website www.baxi.co.uk
ompany
Publication No.
Please complete the boxes below
Serial Number
Date of Installation
Installer Details (name, address and contact number(s)
5115814 - Iss. 2
(03/2006)
Information Label