Before Calling After-Sales Service - Bertazzoni HESETECVUG.50 User Manual

7 BEFORE CALLING AFTER-SALES SERVICE

Errors
If you are experiencing problems with your refrigerator, please check the following before
contacting the after-sales service.
ERROR TYPE
E01
E02
E03
E06
E07
E08
E10
E11
If you are experiencing a problem with
your appliance, please check the following
before contacting the after-sales service.
MEANING
Sensor warning
Sensor warning
Sensor warning
Sensor warning
Sensor warning
Low Voltage Warning
Fridge compartment is
not cold enough
Fridge compartment is
too cold
WHY
Power supply to the device
has dropped to below
170 V.
Likely to occur after:
- Long term power failure.
- Hot food has been left in
the fridge.
Various
Your appliance is not operating
Check if:
• There is power
• The plug is correctly placed in the socket
EN - 45
WHAT TO DO
Call Service for assistance as
soon as possible.
Call Service for assistance as
soon as possible.
Call Service for assistance as
soon as possible.
Call Service for assistance as
soon as possible.
Call Service for assistance as
soon as possible.
- This is not a device failure, this
error helps to prevent damages
to the compressor.
- The voltage needs to be
increased back to required
levels
If this warning continues an
authorised technician needs to be
contacted.
1. Set the fridge temperature to
a colder value. This should
remove the error code once the
required temperature has been
reached. Keep doors closed
to improve time taken to reach
the correct temperature.
2. Please empty the location
at the front area of air duct
channel holes and avoid
putting food close to the
sensor.
If this warning continues an
authorised technician needs to be
contacted.
1. Check is Super Cool mode is
activated
2. Increase the fridge
compartment temperature
3. Check to see if vents are clear
and not clogged
If this warning continues an
authorised technician needs to be
contacted.