Tenda Nova MW Series Faq

This article provides configuration assistance and troubleshooting guides for the initial setup of Tenda Nova.
If your problem is not included, contact our Technical Support
(email to support.us@tenda.cn) with the product model and problem details.
Catalogue s
Before You Buy
Q1. Can different Nova models work together ?
Q2. Is the coverage area as large as advertised?
Q3. How many Nova units can I add to my network?
Q4. Can Nova automatically establish a network with
other Brands' mesh devices?
Install Guide
Q5. How to install the primary node?
Q6. How to connect child nodes
Q7. How to place nodes properly to balance network
speed, coverage, and network stability?
Something Goes Wrong
Q8. Mesh WiFi Network System is unstable
Q9. Child nodes cannot connect to primary node
Q10. Unstable signal, unstable speed
Q11. Internet speed drops after a period of use.
Q12. The phone frequently disconnects from WiFi
automatically
Q13. Some devices cannot connect to WiFi, but
others can
Further Assistance
Q14. Unable to connect to smart home devices
Before You Buy
Q1. Can different Nova models work together ?
WiFi 5 Series (MW Series) can only be combined with WiFi

5 Series products. WiFi 6 Series (MX Series) can only be
combined with WiFi 6 Series products.
Tip: We do not recommend combining 2 band products with 3 band products
through WiFi.
Q2. Is the coverage area as large as advertised?
Coverage estimates are based on normal use conditions.

Actual range and performance can vary, including due to factors
such as interference, device usage, building materials, thickness of
wall and obstructions. Throughput and coverage estimates are a
configuration reference, not a performance guarantee.
Q3. How many Nova units can I add to my network?
A mesh network system can be composed of up to 8 nova

units. Considering network stability, we recommend a maximum
of 6 nova units.
Q4. Can Nova automatically establish a network with other
Brands' mesh devices?
No. The Easy Mesh Protocol only supports interconnection of

products of the same brand