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Speakerbus iD712 User Manual

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User Guide
iD712
2.600.3.0
Revision 13
Published Date: 15 December 2023
Doc Reference: UG712/R13
speakerbus.com
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  • Page 1 User Guide iD712 2.600.3.0 Revision 13 Published Date: 15 December 2023 Doc Reference: UG712/R13 speakerbus.com...
  • Page 2 Statement of Conditions Speakerbus reserves the right to make changes to the products described in this document without notice. Speakerbus Technology Limited does not assume any liability that may occur due to the use or application of the product(s) describes herein.

  • Page 3: Table Of Contents

    Contents About this Guide ......................... 7 Using This Guide ..............................7 Software Version ..............................7 Compatibility ................................ 7 What’s in the Box ..............................7 Optional Speakerbus Accessories ........................7 Navigation................................8 Further Help .................................8 Introduction.........................9 Features .................................9 iD712 Elements ......................... 11 Front View ................................11...
  • Page 4 User Guide Contents Return to Home ..............................24 Stepping back through Menus ........................24 End Call ................................24 Redial Last Call ..............................25 Privacy Mode ..............................25 Activate Privacy Mode ..............................25 Accept Call in Privacy Mode ............................25 Calling an Intercom that has Privacy Mode turned on ..................26 Call Information ..............................26...
  • Page 5 Programming Speed Dials ..................... 49 Adding Speed Dials ............................49 Moving Speed Dials ............................51 Deleting Speed Dials ............................52 User Settings ........................53 Re-synchronising the iD712 Deskstation .....................53 Logging Off ................................54 User Preferences ...............................54 Environment Settings ..............................54 Handset Mode Settings ............................... 55 Call Settings ........................57...
  • Page 6 User Guide Contents Power Requirements ............................61 Environmental Performance .......................... 61 Safety and Compliance ....................63 Deskstation .................................63 CE Mark ................................63 Class I Pluggable Equipment Type A ......................63 Declaration of Conformity ..........................63 FCC Statement ..............................63 Warnings ................................63...

  • Page 7: About This Guide

    Installation Guide • iD712 Safety Instructions Before you operate the iD712, please ensure you read the Safety Instructions sheet and Safety section within this guide, For more information on safety, see Safety and Compliance on page 63. Software Version This document is written for iD712 software version 2.600.3.0.

  • Page 8: Navigation

    About this Guide Navigation ▲ It is possible to complete functions on the iD712 Deskstation using both numbers or the ▼ navigation and OK keys. Take for example the Main directory. The Directories option can be selected by either pressing the number 2 key on the key pad, or by ▲...

  • Page 9: Introduction

    User Guide Introduction The iD712 provides core functionality at an entry level cost to the range of QORUS intercom endpoints. It can be used to link user groups and support teams with breaking news and group conferencing. Together these tools lead to an increasingly informed user community, which in turn enhances collaboration driving business and workflow efficiencies.
  • Page 10 User Guide Introduction...

  • Page 11: Id712 Elements

    User Guide iD712 Elements Front View Description Extended Description Speaker Single Speaker Screen The iD712 Deskstation’s display. Soft Function f1, f2, f3 & f4 soft Keys, see Soft Function Keys on page 16. Keys Fixed Function ● - (Home) Returns unit back to idle mode.

  • Page 12: Rear View

    Microphone LED Indicators See LED Indicators on page 15. Rear View Description Extended Description Gooseneck Microphone Used to attached a range of Speakerbus microphones. Socket Ethernet Network 100 Base T Ethernet Interface. Handset / Headset Port Handset / Headset Port.

  • Page 13: Icons And Led Indicators

    Elements iD712 User Guide Icons and LED Indicators Status Icons Status icons are located on the left hand side of the screen. The icons from top to bottom are Network status, iCMS status and iCS status. They can be in one of four states as described below.

  • Page 14: Live Update Icons

    Indicates that no audio is recorded. Live Update Icons Live updates ensure changes made on a user profile which is seated on an iD712 Deskstation are automatically sent to the device. The changes are sent without having to re-synchronise the device. During the live update the iCMS status icon is displayed dynamically to give a visual indication of the update in progress.

  • Page 15: Call Register Icons

    Info Logging is active. Speed Dial Page The iD712 Deskstation contains four speed dial pages which are indicated by the icons below. Each page can accommodative eight speed dials. To access speed dials press ▲ and ▼. See Programming Speed Dials on page 49.

  • Page 16: Soft Function Keys

    ● f4 - (DIR) displays directories (or hoot voice services on non iCS hoot platforms). Menus The iD712 Deskstation contains three menus: Main, Program and Preferences & Tools. Main Menu The Main menu consists of the following options: ● Call Info - Displays call information during active calls.

  • Page 17: Program Menu

    Elements iD712 User Guide ● Intercom Privacy - This option is used to set or remove the privacy intercom feature. For more information see, the Privacy Mode section on page 25. ● Mute / Unmute Voice Services - This option mutes an active hoot service or removes mute from an active hoot service.

  • Page 18: Preferences & Tools

    User Guide iD712 Elements Preferences & Tools The Preferences & Tools menu consists of the following options: ● User Settings - This option is used to: re- synchronise the unit, log out of the unit, set the user preferences and the announce tone volume.

  • Page 19: General Features

    Logging On To log on using Active Directory Credentials, see Seating Assistant on page 20. To log onto an iD712 Deskstation: 1. First ensure the screen displays Station Logged Out. The only other screen that can possibly be displayed when a deskstation is logged out is the Information screen.

  • Page 20: Seating Assistant

    The seating assistant is a web page, located at URL https://<hostname>/icms/seatingassistant, that provides the ability to sign into available (unseated) ALTO (iD704), iD712, iTurret (iD808) or ZERO8 (SE 708) deskstations using Active Directory Credentials. It is only available if configured...

  • Page 21: After You Have Logged On

    General Features iD712 User Guide After you have logged on After your Deskstation has been fully loaded please ensure your icons look identical to the icons displayed on the left hand side. If your icons are a different colour to what is displayed there may be a problem and you should contact your System Administrator.

  • Page 22: Logging Off

    Logging Off To log off the iD712 Deskstation: 1. Press f1 (MENU) to display the Main menu. 2. Press f4 (NEXT>) twice to display Preferences & Tools. 3. Ensure User Settings is highlighted and press OK to display User Settings.

  • Page 23: Receiving A Call

    Receiving a Call when Intercom Automatic Call-back is enabled When Intercom Call Automatic Call-back is enabled and a call is received when the iD712 is already engaged on a call, a notification is displayed on the screen for a few seconds. This...

  • Page 24: Receiving A Call When Call Forward Is Enabled

    Receiving a Call when Call Forward is enabled When call forward is enabled on an iD712, calls made to it are sent to the number set in the call forward settings. For more information, see Call Forward on page 57.

  • Page 25: Redial Last Call

    General Features iD712 User Guide Redial Last Call To redial the last connected call: 1. From the home screen press f2. Privacy Mode Activate Privacy Mode To activate privacy mode: 1. Press f1 (MENU) to display the Main menu. 2. Using ▲ and ▼, highlight Intercom Privacy and press OK.

  • Page 26: Calling An Intercom That Has Privacy Mode Turned On

    User Guide General Features Calling an Intercom that has Privacy Mode turned on When calling a deskstation that has privacy mode turned on: The calling deskstation screen displays: [call-receiver’s name] [call-receiver’s extension] Intercom Call Waiting for the remote party to accept.

  • Page 27: Device Information

    General Features iD712 User Guide ● 3 - Displays call connection information. In the illustration, the name, extension and IP address of the iCS Server as it is a point to point call. ● 4 - Displays the audio compression standard used during call ●...

  • Page 28: Call Register

    User Guide General Features Show Recording. Displays the details of the Recording Configuration. This includes recording • mode, primary/secondary voice recorder(s) and audio sources recording status. Call Register The call register contains a list of all point to point calls received, placed or missed to and from the intercom deskstation.
  • Page 29 General Features iD712 User Guide 2. Using ▲ and ▼ press the appropriate option and press OK. Select f1 (ICOM), f2 (GROUP) or f3 (HOOT).
  • Page 30 User Guide General Features...

  • Page 31: Directories

    Directories iD712 User Guide Directories Directories The Directory lists are contained within the Directories menu and can be viewed by pressing: 1. f1 (MENU) to display the Main menu. 2. Ensure Directories is highlighted and press the OK key. 3. Use ▲ and ▼ and the OK key to select the appropriate directory.

  • Page 32: Displaying A User Or Group Dial Number

    User Guide Directories Displaying a user or group Dial Number Displaying a user or group Dial Number from the Global, Personal or Group Call Directory To display a user or group dial number: 1. Press f1 (MENU) to display the Main menu.

  • Page 33: Adding Contacts To Personal Directory

    Directories iD712 User Guide Adding Contacts to Personal Directory Adding Contacts from Global Directory to Personal Directory To add a contact to the personal directory: 1. Press f1 (MENU) to display the Main menu. 2. Ensure Directories is highlighted and press OK.
  • Page 34 User Guide Directories 4. Using ▲ and ▼ select the appropriate user, and press f1 (DELETE). A confirmation screen is displayed. 5. Select f1 (YES) to confirm you would like to delete the contact from the personal directory.

  • Page 35: Point To Point Calls

    Point to Point Calls iD712 User Guide Point to Point Calls Making a Point to Point Call Making a call to another deskstation is known as a point to point call. A point to point call can be made using the key pad or Directories options.

  • Page 36: User Busy

    User Guide Point to Point Calls 4. Using ▲ and ▼, highlight the appropriate contact and press OK. 5. Talk when call is connected. • Pressing f4 (DIR) provides a shortcut to the Global Directory. • The search facility enables one to find contacts a lot faster in long lists when compared to using the ▲...
  • Page 37 Point to Point Calls iD712 User Guide 2. Press f3 (UN-MUTE) again to remove mute. The microphone LEDs changes back from red to green.
  • Page 38 User Guide Point to Point Calls...

  • Page 39: Group Calls

    User Guide Group Calls The iD712 supports the following types of group calls: Mixing Group Calls, Standard Group Call, Answerback to Owner Group Call. A lock can be applied to each mentioned group call type (using Supervisor). Initiating a group call which is locked is no different to the above mentioned group call types.

  • Page 40: Standard Group Call

    User Guide Group Calls ● Locked Group Call - Initiating a group call which is locked is no different to making a standard, mixing or answerback to owner group call. The only difference is that other than the group call initiator,...

  • Page 41: Mixing Group Call

    Group Calls iD712 User Guide Mixing Group Call Making a Mixing Group Call using the Key Pad To make a mixing group call using the key pad: 1. Dial the group call number using the key pad. 2. Talk when group call is connected.

  • Page 42: Making An Answerback To Owner Group Call Using Speed Dial

    User Guide Group Calls Making an Answerback to Owner Group Call using Speed Dial 1. Ensure the home page is displayed and press the ▲ or ▼ navigation keys the required number of times to display the preferred speed dial page.

  • Page 43: End A Group Call

    Group Calls iD712 User Guide End a Group Call The chairperson (the person who initiates the group call) is the only member that can end a group call. To end a group call: 1. Press the key (if applicable). Rejoining a Group Call To rejoin a group call either: 1.
  • Page 44 User Guide Group Calls...

  • Page 45: Voice Services

    A private wire is a manual ringdown (MRD) or automatic ringdown (ARD). The iD712 Deskstation supports only hoot services. As previously mentioned the iD712 Deskstation can run on a non iCS hoot platform. The following features and functions are prevented on this platform: •...

  • Page 46: Mute A Hoot Service

    User Guide Voice Services • Requires talk permissions to talk back to voice services. For more information, please contact your System Administrator. • Latching is configured by your System Administrator. • If your System Administrator has enabled latched hoot timeout, and no speech is detected after a defined time, an audible warning is sounded before the hoot is disconnected.

  • Page 47: Global Muting

    It is best described using an example. Take, for example, a speaker channel that is monitored by several local and remote iD712 units. If a local iD712 changes the channel state from monitor to talk the speaker channel is muted on the other local iD712s.
  • Page 48 User Guide Voice Services...

  • Page 49: Programming Speed Dials

    User Guide Programming Speed Dials The iD712 Deskstation contains four speed dial pages. Each page can accommodate eight speed dials. A speed dial can be either a point to point or group call. Speed dial page numbers are indicated by quarters. One quarter indicates speed dial page one, two quarters speed dial page two, three speed dial page three and four speed dial page four.
  • Page 50 User Guide Programming Speed Dials 6. If required use the ▲ and ▼ navigation keys to change the speed dial page. 7. Press the appropriate key pad number to add the required speed dial. Using the illustration below as an example pressing key pad number 1 will add Ethan Davies to speed dial position...

  • Page 51: Moving Speed Dials

    Programming Speed Dials iD712 User Guide Moving Speed Dials To move a speed dial: 1. Press f1 (MENU) to display the Main menu. 2. Press f4 (NEXT>) to display the Program menu. 3. Using the ▲ and ▼ navigation keys highlight Speed Dials and press OK.

  • Page 52: Deleting Speed Dials

    User Guide Programming Speed Dials Deleting Speed Dials To delete a speed dial: 1. Press f1 (MENU) to display the Main menu. 2. Press f4 (NEXT>) to display the Program menu. 3. Using the ▲ and ▼ navigation keys highlight Speed Dials and press OK.

  • Page 53: User Settings

    User Settings Re-synchronising the iD712 Deskstation There are occasions when the iD712 Deskstation needs to re-sychronised, in order to be in synchronisation with the iCMS server. For example, to update changes made on the deskstation through the iManager management application.

  • Page 54: Logging Off

    • Trader 1 .This setting removes all background sound during a call at the far end when an iD712 caller is not talking. The far end caller hears silence when the iD712 caller stops speaking.

  • Page 55: Handset Mode Settings

    User Settings iD712 User Guide Handset Mode Settings Handset mode settings affect how the handset works during a call. It contains two settings. • Push To Talk. When enabled the handset button needs to be pressed and held down (un- latched) to talk during a call.
  • Page 56 User Guide User Settings...

  • Page 57: Call Settings

    Call Settings iD712 User Guide Call Settings Call Forward This feature when enabled redirects a point to point call to another point to call destination. To set up call forward: 1. Press f1 (MENU) to display the Main menu. 2. Press f4 (NEXT>) twice to display Preferences & Tools.

  • Page 58: Call Preferences

    Call Settings Call Preferences Intercom Automatic Call-back The Intercom Automatic Call-back feature, when enabled, automatically makes an iD712 call the first intercom number it received when it is engaged on a call. To enable Intercom Automatic Call-back: Press f1 (MENU) to display the Main menu.

  • Page 59: Microphones, Handsets And Headsets

    Close Talking Microphone. This microphone requires you to talk in close proximity (within 2 • inches) to the microphone. • Open Microphone. This is in-built and part of the iD712 unit. • Open Microphones are not suitable in a all environments. •...
  • Page 60 User Guide Microphones, Handsets and Headsets...

  • Page 61: Technical Specifications

    • Ethernet Interface • Cable: Minimum Category 5e UTP. Maximum length 100m. • Connector: RJ-45 System Management System management through Speakerbus Supervisor and/or iManager software. Recommended Input Device Handset • Speakerbus momentary latching noise cancelling handset Recommended Microphones • Close Talking Noise Cancelling: 550 x 8.5 mm (52-09-021) •...
  • Page 62 User Guide Technical Specifications...
  • Page 63 This section is applicable if the iD712 is provided with the optional Power over Ethernet AC adapter. Speakerbus Part Number - iD POE. The iD712 has been certified to meet IEC 60950-1 and is provided with a Class 1 pluggable PSU as part of this approval. This type of PSU requires an earthed mains socket-outlet.
  • Page 64 © Speakerbus Technology Limited 2023 Registered Office: Ground Floor, Hanover House, Britannia Road, Queens Gate, Waltham Cross, Hertfordshire, EN8 7TF Registered in England No: 4415859...

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