Speakerbus AYRE User Manual
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Speakerbus AYRE User Manual

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AYRE (iD924) User Guide
User Guide
AYRE (iD924)
Revision 9
Published Date: 15 December 2023
Doc Reference: UG924/R9
1
speakerbus.com

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  • Page 1 AYRE (iD924) User Guide User Guide AYRE (iD924) Revision 9 Published Date: 15 December 2023 Doc Reference: UG924/R9 speakerbus.com...
  • Page 2 Statement of Conditions Speakerbus reserves the right to make changes to the products described in this document without notice. Speakerbus Technology Limited does not assume any liability that may occur due to the use or application of the product(s) describes herein.

  • Page 3: Table Of Contents

    Contents AYRE (iD924) User Guide Contents Introduction.........................9 Features ................................10 About this guide ..............................11 Further help .................................11 Version..................................11 Compatibility ...............................11 Getting Started ........................13 What’s in the box............................... 13 Speakerbus accessories ........................... 13 Attaching the optional gooseneck microphone ..................13 Stand adjustment .............................. 14 Connecting an Ethernet cable and optional handset/headset ...............
  • Page 4 AYRE (iD924) User Guide Contents Do Not Disturb ..............................33 Voicemail ................................33 Intercom Dashboard ............................33 Intercom call status..............................35 Intercom privacy ................................35 Microphone mute ................................ 35 Speaker mute ................................35 Speaker volume slider ..............................35 Answerback ................................... 36 On hold ................................... 36 Clear ....................................37...
  • Page 5 Moving a call to a speaker channel .......................72 Clearing a call ..............................72 Missed calls ................................73 Conferencing ........................75 Standard conference ............................75 Creating an AYRE (local) conference ........................75 Removing conference participant(s) ........................76 Ending an AYRE (local) conference ...........................77 Fast conference ..............................77 Bulk Add ..................................80 Speaker Channels ......................
  • Page 6 AYRE (iD924) User Guide Contents Moving an appearance on a speaker channel to a handset ..............82 Talking on a speaker channel .........................83 Unlatched (Push to Talk) ............................. 83 Latched ................................... 83 Clearing an ARD on a speaker channel ......................83 Speaking on a group talk tile ......................... 84 Wipe speaker ..............................85...
  • Page 7 Contents AYRE (iD924) User Guide Recording ................................111 VoIP Media .................................111 System Management............................111 Interfaces ................................112 Input / Output Devices ..........................112 Voice Characteristics ............................112 Housing ................................112 Dimensions / Weight ............................113 Base unit only ................................113 Base unit with external speakers ..........................114 Stand angle dimensions .............................115...
  • Page 8 AYRE (iD924) User Guide Contents...

  • Page 9: Introduction

    AYRE (iD924) User Guide Introduction AYRE is a multi-colour touchscreen telephony device that combines up to 600 line tiles and twenty-four simultaneous audio channels with on screen gesture control, the assuring touch of physical keys, contextual softkeys and line and activity indicators to deliver a wealth of calling features in a minimal footprint desktop unit.

  • Page 10: Features

    External Handsets / Headset support Support for two optional Speakerbus handsets and a third-party headset. Optional Speakerbus Gooseneck Microphone with LED An optional Speakerbus gooseneck microphone available with halo LED indicator which is lit in blue when talking on a voice service. Power Options...

  • Page 11: About This Guide

    AYRE (iD924) User Guide About this guide This guide explains how to use AYRE’s touchscreen interface for private wires (ARD / MRD / Hoot), intercom (point to point / group calls), telephony (placing and answering calls / call forwarding / conferencing) and assigning these to speaker channels / handsets / headsets.
  • Page 12 AYRE (iD924) User Guide Introduction...

  • Page 13: Getting Started

    External speaker modules (Sales Codes: iE901-L and iE901-R) Attaching the optional gooseneck microphone To attach the optional Speakerbus gooseneck microphone: 1. Open the stand to 90 degrees using the push to release button on the rear, see Stand adjustment on page 14.

  • Page 14: Stand Adjustment

    AYRE (iD924) User Guide Introduction Stand adjustment AYRE’s adjustable stand can be set to one of four positions using the stand release mechanism (push to release) button on the rear. Stand Release Mechanism (push to release) The four positions are shown in the illustrations below.

  • Page 15: Connecting An Ethernet Cable And Optional Handset/Headset

    Connecting an Ethernet cable and optional handset/headset AYRE is connected using one or both of the network interfaces (RJ45). Up to two optional Speakerbus handsets and a third-party headset can be connected to AYRE. For handset/headset configuration, see Preferences on page 26.

  • Page 16: Sign In

    Status indicator . If either are displayed, see iCMS Status Indicators on page 23. There are two ways to sign into AYRE depending on the configuration set by your organisation: • Using Speakerbus credentials. •...

  • Page 17: Sign In Invalid / Denied

    Introduction AYRE (iD924) User Guide 5. If selecting Active Directory authentication, touch to choose the Active Directory to use to authenticate sign in. In the example below three domains ACL, DFR and FGR are available. 6. Touch Sign in invalid / denied Check your User ID is correctly entered and re-enter the Password by touching the password text entry field, see Sign in on page 16.

  • Page 18: Sign Out

    Introduction If you continue having problems with signing in, please contact your System Administrator. Sign out To sign out of AYRE: 1. Touch the Menu softkey located at the top right of the touchscreen. This displays Sign Out highlighted below.

  • Page 19: Ayre Elements

    AYRE Elements AYRE (iD924) User Guide AYRE Elements Front view AYRE Front View: • Twenty Blue Physical Tile Keys • Twenty Tile Activity Indicators • Two Speakers • Internal Microphone • Notification Toolbar (see page 21) includes: • Menu •...

  • Page 20: Rear View

    AYRE (iD924) User Guide AYRE Elements • Conference dashboard • Tile page select • Speaker page select • Volume select • Tile Display Area, see page 51 • Eight Contextual Softkeys, see page 60 • Eight Grey Contextual Keys, see page 60 •...

  • Page 21: Notification Toolbar

    AYRE Elements AYRE (iD924) User Guide Notification Toolbar The notification toolbar displays the current status of AYRE including: Call Activity Status, see page 21. Recording Configuration Status, see page 22. Health Status, see page 22. The notification toolbar also provides access to: Home Page, see page 26.

  • Page 22: Call Activity Status

    AYRE (iD924) User Guide AYRE Elements Call Activity Status Call Activity displays: • Date and Time • Ringing Calls • On hold Calls • Busy Elsewhere Calls • Handset 1 and Handset 2 Status Recording Configuration Status State State Explanation Fully Indicates all audio sources are configured for recording.

  • Page 23: Network Status Indicators

    AYRE Elements AYRE (iD924) User Guide Network Status Indicators Icon State Explanation Good The network connection is good. Warning Displayed when both network ports are turned on, and there is no network connection from one of the ports. Displayed (a) when only one network port is turned on, and there is no network connection or (b) when both network ports are turned on, and there is no network connection from both ports.

  • Page 24: Menu

    Menu: • User. This is the username. • Speakerbus ID. This is the signed in user Speakerbus identification. • Sign In ID. This is the signed in Active Directory user identification. • Telephone. This is the default telephony appearance assigned by your System Administrator.

  • Page 25: Program Submenu

    AYRE Elements AYRE (iD924) User Guide • About. This is the device versions and copyright, see page 29. • Lock. Touch to lock screen, see page 30. • Sign Out. Touch to sign out, see page 18. Program Submenu Touch the Menu softkey, followed by the Program option to display the following options: •...

  • Page 26: Preferences

    AYRE (iD924) User Guide AYRE Elements Preferences Touch the Menu softkey, followed by the Preferences option to display the following options: Preferences: • Alert muting. This option when set to ‘Automatic’ suppresses incoming ringing alerts when in a call. Default is set to ‘Manual’.

  • Page 27: Health Status

    • Preferred headset association. This option is used when an optional headset is connected to AYRE. This determines which handset tile is associated with the headset. • Mono Speaker Mode. This option, when enabled, directs all audio to both speakers simultaneously (rather than left and right separation), giving a boost to the perceived speaker volume.

  • Page 28: Device Info

    Diagnostics option to display the following options: Reset Touch the Reset option to reset AYRE’s connectivity when connectivity issues occur. When resetting a ‘CONFIRM’ dialog will be displayed. Touch YES to confirm reset. Debug Logging 1/2 This is for Administrative use only.

  • Page 29: About

    AYRE Elements AYRE (iD924) User Guide When selected this will display a ‘CONFIRM’ dialog. Select YES to confirm debug logging. About Touch the Menu softkey, followed by the About option to display the following:...

  • Page 30: Lock

    AYRE (iD924) User Guide AYRE Elements Lock To lock the screen of AYRE: 1. Touch the Menu softkey located at the top right of the touchscreen. This displays Lock highlighted below. 2. Touch the Lock option. This will display the Lock screen.

  • Page 31: Alert Override

    AYRE Elements AYRE (iD924) User Guide 5. Touch Sign In. Alert Override The alert override softkey suppresses incoming ringing alerts when in a call. Touch the alert override softkey to activate when in a call. This can be set to always suppress incoming ringing alerts when in a call, see Preferences on page 26.
  • Page 32 • Always. Calls are always forwarded to the call forward address. • On No Answer. Calls are forwarded to the call forward address when the called AYRE is not answered after ten seconds. • On Busy. Calls are forwarded if all call appearances are busy.

  • Page 33: Do Not Disturb

    AYRE Elements AYRE (iD924) User Guide Do Not Disturb The Do Not Disturb softkey indicates whether audible alerts (for incoming calls) are activated/ deactivated. To activate, touch the Do Not Disturb softkey. This displays the Do Not Disturb softkey as .
  • Page 34 AYRE (iD924) User Guide AYRE Elements The intercom dashboard includes: • Intercom call status, see page 35. • Audio device controls: • Intercom privacy, see page 35. • Microphone mute, see page 35. • Speaker mute, see page 35. •...

  • Page 35: Intercom Call Status

    This displays the softkey as . Repeat to unmute the microphone. Speaker mute The Speaker Mute softkey mutes AYRE’s speakers and disables the speaker volume slider. To activate, touch the softkey. This displays the softkey as . Repeat to unmute the speakers.

  • Page 36: Answerback

    AYRE (iD924) User Guide AYRE Elements dragging it either left to decrease the volume, or right to increase the volume. The volume slider has 10 positions, 1 (farthest left) is the quietest setting and ten (farthest right) is the loudest setting.

  • Page 37: Clear

    AYRE Elements AYRE (iD924) User Guide Call activity tile on page 54. Clear Touch the clear softkey to clear an intercom call from the intercom handsfree audio device. If the intercom appearance is assigned to a speaker channel, the call will go to the speaker channel after clearing from the intercom dashboard.

  • Page 38: Intercom Search

    AYRE (iD924) User Guide AYRE Elements Intercom search Used to search for a user / group. To search for a user / group name, touch and enter the first few characters in the filter search bar.

  • Page 39: Conferencing Dashboard

    AYRE Elements AYRE (iD924) User Guide Conferencing Dashboard The Conferencing softkey indicates the number of participants in an active conference (excluding the conference initiator). Touch the softkey to display the conferencing dashboard as shown below. The conferencing dashboard displays current conference participants and allows for removal and adding of eligible participants, see Conferencing on page 75.

  • Page 40: Call Log Dashboard

    AYRE (iD924) User Guide AYRE Elements Call Log Dashboard The Call Log softkey indicates the number of missed calls. Touch the softkey to display missed calls, received calls and placed calls logs as shown below. The call log displays missed calls, received calls and placed calls with up to 100 entries per call type.

  • Page 41: Add To Personal Directory

    AYRE Elements AYRE (iD924) User Guide Add to Personal Directory To add a contact to your personal directory touch next to the entry you want to add. An example entry is highlighted below. Select Add To Personal Directory This will display the ‘Personal Directory Editor’ dialog as displayed below.

  • Page 42: Add To Tile Layout

    AYRE (iD924) User Guide AYRE Elements Add to Tile Layout To add a contact to a speed dial tile, touch next to the entry you want to add. An example entry is highlighted below. Select Add To Layout This will display the ‘Tile Layout Editor’ dialog as displayed below.

  • Page 43: Tile Pages

    AYRE Elements AYRE (iD924) User Guide Touch the softkey to add the contact to your tile page layout. For information on how to add a contact to a double width or double height tile, see Tile Layout on page 102.

  • Page 44: Volume Control Dashboard

    AYRE (iD924) User Guide AYRE Elements Touch a speaker page to select, see Assigning an appearance to a non-paging speaker channel on page 81. Volume Control Dashboard The Volume Control softkey indicates volume status. State State Explanation Not Muted Indicates no speakers or handsets are muted.

  • Page 45: Set Individual Speakers/Handsets

    The volume sliders have 10 positions, 1 (farthest left) is the quietest setting and ten (farthest right) is the loudest setting. Powering off the AYRE device will not save custom volume levels. Only when unseating/logging off will it save the custom volume levels.

  • Page 46: Mute All Speakers

    AYRE (iD924) User Guide AYRE Elements Mute all speakers Touch the SPEAKER CHANNELS softkey to mute all speaker channels. This will not mute handset audio, intercom or internal speakers. To unmute all speaker channels touch the SPEAKER CHANNELS softkey. Mute master speaker To mute the master speaker touch the mute MASTER volume softkey as highlighted below.

  • Page 47: Volume Control With Ie901 External Speakers

    AYRE Elements AYRE (iD924) User Guide Volume control with iE901 external speakers The iE901 external speakers provide some additional tactile volume controls. Master volume control Turn the volume knobs to adjust the master volume. Turn clockwise to increase volume, counter- clockwise to decrease volume.

  • Page 48: Directory Dashboard

    AYRE (iD924) User Guide AYRE Elements Directory Dashboard To access the Directory dashboard, touch anywhere in the call information area of an idle handset tile, as displayed below. The directory dashboard can also be configured to automatically open when a line tile is selected, see Preferences on page 26.

  • Page 49: To Call A User/Group/Voice Service

    AYRE Elements AYRE (iD924) User Guide To call a user/group/voice service Where a directory entry has more than one number, it is the default number that is displayed in the list. To initiate a call to the default number, touch the individual user/group/voice service entry.

  • Page 50: Led Speaker Channel

    AYRE (iD924) User Guide AYRE Elements An example of VAD indicators on a speaker channel tile is shown below. The speaker channel is connected, receiving and transmitting audio. Example of VAD indicators on a right-hand side speaker channel: LED Speaker Channel In the example below two speaker channels are transmitting audio (green) and one channel receiving audio (red).

  • Page 51: Led Indicator Schemes

    Green Busy-elsewhere Tile display area AYRE’s tile area consists of eight columns by ten rows per page. AYRE supports up to 100 tile pages. The tile area page layout is configured by your System Administrator. Tile and page labelling supports Latin and non-Latin characters.

  • Page 52: Tile Types

    AYRE (iD924) User Guide AYRE Elements Tile types There are eight types of tiles which can be pinned (non-paginated). A pinned tile has a fixed location and is always visible regardless of the tile page displayed. The size and positioning of the following tile types is configured by your system administrator.

  • Page 53: Telephony Appearance Tile

    AYRE Elements AYRE (iD924) User Guide Speed dial Explanation Intercom Number. Telephony appearance tile Telephony appearance tiles provide access to dial tone lines configured on the local telephone system (PBX) to make & receive calls. To program telephony appearance tiles, see Tile Layout on page 102.

  • Page 54: Voice Service Appearance Tile

    AYRE (iD924) User Guide AYRE Elements Line Busy A yellow outline indicates a busy line. Voice service appearance tile Voice service appearance tiles provide access to direct lines (hoots and ring downs). These IP services are configured as voice services by your System Administrator. To program voice service appearance tiles, see Tile Layout on page 102.

  • Page 55: Soft Group Talk Tile

    AYRE Elements AYRE (iD924) User Guide Soft group talk tile Soft group talk tiles provide a shortcut to talk on one or more speakers by tapping a single tile, rather than multiple speaker tiles. To program soft group tiles, see Group Talk on page 95.
  • Page 56 AYRE (iD924) User Guide AYRE Elements 2. Touch the mute speaker softkey as outlined below. 3. The speaker is now muted as shown in the examples below. 4. To unmute repeat steps 1-2. For more information, see Volume Control Dashboard on page 44.

  • Page 57: Handset Tile

    AYRE Elements AYRE (iD924) User Guide Handset tile Handset tiles display the call information from the selected handset. AYRE has two handset tiles. Touching the center of a Handset tile when idle opens the Directory dashboard. Record Mute indicators on demand mic.

  • Page 58: Dial Pad

    AYRE (iD924) User Guide AYRE Elements Icon Explanation Handset call connected. Handset call connected, privacy enabled. Handsfree not in a call. Handsfree not in a call, privacy enabled. Handsfree call connecting. Handsfree call connecting, privacy enabled. Handsfree call connected. Handsfree call connected, privacy enabled.

  • Page 59: Tile Call State Line Icons

    AYRE Elements AYRE (iD924) User Guide Tile call state line icons Common call state line icons for telephony appearance, voice service appearance, virtual private wire, call activity, speaker channel and handset tiles. Call state Normal Requesting privacy Private Connected Connected conference...

  • Page 60: Contextual Softkeys And Contextual Keys

    AYRE (iD924) User Guide AYRE Elements Contextual softkeys and contextual keys AYRE has eight contextual softkeys and eight related grey physical contextual keys. Four contextual softkeys/keys are assigned to the left handset and four contextual softkeys/keys to the right handset.

  • Page 61: Call Handling

    Call Handling AYRE (iD924) User Guide Call Handling This section explains the following: • Making a call using the dial pad, see page 61. • Making a call using a speed dial, see page 62. • Making a call using the directory dashboard, see page 62.

  • Page 62: Making A Call Using A Speed Dial

    AYRE (iD924) User Guide Call Handling 2. Enter the dial number. The input is shown in the handset tile. Once a number is entered touch to place the call. 3. Talk when the call is connected. Making a call using a speed dial To make a call using a speed dial: 1.
  • Page 63 Call Handling AYRE (iD924) User Guide 3. Enter the first few letters of the directory/call log/voice service using the alphanumeric keyboard. 4. From the lists, touch an entry to call. Enter the dial number using the dialpad and touch the...

  • Page 64: Making A Call Using The Call Log Dashboard

    AYRE (iD924) User Guide Call Handling Making a call using the call log dashboard To make a call using the call log dashboard: 1. Ensure the preferred handset tile is selected. If it is not, touch the associated handset tile to select it.

  • Page 65: Making A Call Using Private Wires

    Call Handling AYRE (iD924) User Guide Making a call using private wires Private wires (private lines) calls can be either automatic ringdown (ARD) or manual ringdown (MRD) calls. Making an automatic ringdown (ARD) call To make a call using an ARD appearance: 1.

  • Page 66: Making A Call Whilst On An Existing Call

    AYRE (iD924) User Guide Call Handling Making a call whilst on an existing call To make a call whilst on an existing call: 1. If required, select a handset/appearance tile. 2. Make call. Both handsets are now in use. 3. Talk when the call is connected.

  • Page 67: Handsfree

    Call Handling AYRE (iD924) User Guide active, privacy mode is removed when the call is ended. To make a call private: 1. Ensure the appropriate handset is selected by touching the required handset softkey. 2. Touch the privacy softkey of the handset.

  • Page 68: Answering Calls

    Only the call initiator and called party can enable line privacy, see Making a call private on page Answering calls AYRE announces an incoming call with a ring alert, animated handset softkeys and an animated call activity tile. To answer an incoming call: Touch either the bottom left (handset 1) or bottom right (handset 2) animated softkey.

  • Page 69: Placing A Call On Hold

    Call Handling AYRE (iD924) User Guide If both handset tiles are connected to calls whilst receiving an incoming one, you will need to put one of calls on hold to make a handset available, see Placing a call on hold on page 69.

  • Page 70: Cancel Call Transfer

    AYRE (iD924) User Guide Call Handling The other party will be put on hold until the transfer has been made. 2. Enter the first few letters of the contact’s name to whom you would like to transfer the call to and select the entry from one of the lists.

  • Page 71: Immediate Transfer Speed Dial

    Call Handling AYRE (iD924) User Guide Press the physical contextual key for the handset below the Cancel Call Transfer softkey. This takes the calling party off hold. Speak to the calling party, then clear the call. If the call appearance is assigned to a speaker channel, the call will go to the speaker channel after clearing.

  • Page 72: Moving A Call Between Handsets

    AYRE (iD924) User Guide Call Handling Moving a call between handsets To move a call between handsets drag a call from one handset tile to the other handset tile. For information about tile types, see page Tile types on page 52.

  • Page 73: Missed Calls

    Call Handling AYRE (iD924) User Guide If the appearance is assigned to a speaker channel, the call will go to the speaker channel after clearing. To remove an appearance from a speaker channel, see Wipe speaker on page 85. Missed calls...
  • Page 74 AYRE (iD924) User Guide Call Handling...

  • Page 75: Conferencing

    AYRE (iD924) User Guide Conferencing AYRE (local) conferences support the hosting of up to 11 users (10 participants plus the initiator of the conference). Intercom, telephony, Hoot, ARDs and MRDs can be placed in an AYRE conference as participants. Standard conference is explained below and fast conference, on page Standard conference AYRE (local) standard conferences are hosted locally.

  • Page 76: Removing Conference Participant(S)

    • If the conference initiator drops from the conference all participants are cleared. • An AYRE (local) conference can accommodate a maximum of eleven members including the conference initiator. • An AYRE (local) conference allows telephony, intercom, hoots, manual ring downs and automatic ring downs to be conference participants.

  • Page 77: Ending An Ayre (Local) Conference

    Conferencing AYRE (iD924) User Guide Ending an AYRE (local) conference To end a conference touch the clear softkey as shown highlighted below. • Only the conference initiator who created the conference can end it. • If the appearance is assigned to a speaker channel, the call will go to the speaker channel after clearing.
  • Page 78 AYRE (iD924) User Guide Conferencing The first conference participant is placed on hold. 3. Touch the Conference Dashboard softkey on the Notification Toolbar as highlighted below. 4. To add calls to the conference, touch the names of the calls listed on the right of the...
  • Page 79 • The conference initiator is the only person able to add participants to the conference. • An AYRE (local) conference can accommodate a maximum of eleven members including the conference initiator. • An AYRE (local) conference allows telephony, intercom, hoots, manual ring downs and...

  • Page 80: Bulk Add

    AYRE (iD924) User Guide Conferencing Bulk Add The BULK ADD softkey is displayed on the conference dashboard for on hold eligible calls not yet added to the conference. The BULK ADD softkey, when touched, displays a ‘CONFIRM’ dialog. Touch YES to confirm adding all highlighted eligible calls to the conference.

  • Page 81: Speaker Channels

    To mute all speaker channels, see Mute all speakers on page 46. To mute all but one speaker channel, see Solo speaker mode on page 45. Up to twenty-four speaker channel tiles will be configured on AYRE by your System Administrator as either paging or non-paging.

  • Page 82: Assigning An Appearance To A Paging Speaker Channel

    AYRE (iD924) User Guide Speaker Channels Assigning an appearance to a paging speaker channel An appearance can be one of the following: Telephony, Hoot, MRD, ARD, VPW and Intercom. To assign an appearance to a speaker channel tile: 1. If assigning to a speaker page other than the page currently displayed, touch the Speaker Page softkey to display the speaker page select dialog.

  • Page 83: Talking On A Speaker Channel

    Speaker Channels AYRE (iD924) User Guide Talking on a speaker channel You can speak on a speaker channel using either the push to talk or touch to latch method. Push to talk is only available on speaker channel tiles associated with a blue physical tile key.

  • Page 84: Speaking On A Group Talk Tile

    AYRE (iD924) User Guide Speaker Channels Speaking on a group talk tile The behaviour of the selected group talk tile will depend on whether the tile is set to Latched or Unlatched (push to talk) within Group Talk Settings, see page 97.

  • Page 85: Wipe Speaker

    Speaker Channels AYRE (iD924) User Guide Wipe speaker To wipe an appearance from a speaker channel, drag the appearance from the channel to the bin icon which appears on the notification tool bar. This action can also be performed without being...
  • Page 86 AYRE (iD924) User Guide Speaker Channels...

  • Page 87: Intercom

    Intercom AYRE (iD924) User Guide Intercom This section explains the following: • Intercom and group calls, see page 87. • Making an intercom call, see page 88. • Answering an intercom call, see page 89. • Clearing an intercom call, see page 90.

  • Page 88: Group Calls

    AYRE (iD924) User Guide Intercom Group calls An intercom group call connects all logged in members of a predefined internal user group simultaneously. There are three types of group calls: • Standard Group Call. A call used to make announcements to members of the group call.

  • Page 89: Answering An Intercom Call

    Intercom privacy on page 35. AYRE announces an incoming intercom call, when intercom privacy is activated, with a ring alert, animated handset softkeys and an animated call activity tile. When auto-open intercom dashboard is disabled the below will appear on the task bar.

  • Page 90: Active Intercom Call

    AYRE (iD924) User Guide Intercom Touch to answer an intercom call. See Preferences on page 26 for more information. Active Intercom Call When in an active intercom call the below appearance will appear. This will remain on the user interface when navigating to different pages until the call is cleared.

  • Page 91: Making A Group Call

    Intercom AYRE (iD924) User Guide If the intercom appearance is assigned to a speaker channel, the call will go to the speaker channel after clearing. To remove an intercom appearance from a speaker channel, see Wipe speaker on page 85.

  • Page 92: Talking On A Mixing Group Call

    AYRE (iD924) User Guide Intercom Talking on a mixing group call Simply talk if you initiated the mixing group call. Touch the softkey. Once finished talking touch the softkey to mute the microphone. Talking on an answerback group call To talk on an answerback group call: Touch the Answerback softkey in the intercom dashboard.

  • Page 93: Programming

    Speaker Page Titles, see page 109. Alert Profiles Alerts are used to indicate incoming calls through ring tones and visual alarms. AYRE contains 16 different ring tones and 16 different visual colour styles which are assigned to buttons using alert profiles.

  • Page 94: Alert Profile Properties

    AYRE (iD924) User Guide Programming 3. Touch Alert Profiles. 4. This displays the following dialog. Alert Profile properties The Alert Profile dialog contains the following options: • ALERT PROFILE. Profiles are used to distinguish incoming alerts from one another. Profiles make it possible for a virtual private wire, for example, to ring with one ringtone and another with a different tone.

  • Page 95: Group Talk

    Programming AYRE (iD924) User Guide answered Call A will start to ring. • MODE. This option is used to set the ring duration or when a ringtone starts ringing. It contains the following options: • Off. • Ring Once •...
  • Page 96 AYRE (iD924) User Guide Programming 3. Touch Group Talk Settings. 4. This will display the following dialog: Changes made to group talk will not be saved unless the changes have been applied before closing down the window. 5. Once changes have been done touch Apply.

  • Page 97: Group Talk Properties

    The Group talk settings dialog contains the following options: • Ignore Handset Status. AYRE can be configured to ignore handset status when group talk is active. When set to Ignore Handset Status (Yes), pushing the Group Talk activates the mic for all the speakers within the group, but any calls on a handset, that are part of the group, will be unaffected and continue to use the handset as the audio device.

  • Page 98: Personal Directory

    AYRE (iD924) User Guide Programming Personal Directory The Personal Directory option is used to add, edit and delete personal directory entries. New entries can also be created from the Call Log Dashboard, see page 40. To edit the personal directory: 1.

  • Page 99: Adding A Personal Directory Entry

    Programming AYRE (iD924) User Guide Adding a personal directory entry To add a personal directory entry: 1. Touch the Add Personal Directory Entry icon. Enter a Short Label and Long Label, an example is displayed below: 2. Touch an Address Type from the choices General, Main Office, DDI, Mobile, Home, Intercom, Group Call or Tone to Line.

  • Page 100: Editing A Personal Directory Entry

    AYRE (iD924) User Guide Programming When adding more than one address to an entry, set DEFAULT to ‘Yes’ for the default address you want to use, which will be the one called when touching the user name in a directory search without drilling down further to reveal the alternatives.

  • Page 101: Deleting A Personal Directory Entry

    Programming AYRE (iD924) User Guide 3. Edit the entry. 4. Touch OK to confirm entry edits. Deleting a personal directory entry To delete a personal directory entry: 1. Enter at least two characters of the entry in the search text box.

  • Page 102: Tile Layout

    AYRE (iD924) User Guide Programming 2. Touch next to the entry to be deleted. This will display a ‘CONFIRM’ dialog. 3. Touch YES to confirm signing out. Tile Layout This section describes how to add, edit and delete the following tile types: •...
  • Page 103 Programming AYRE (iD924) User Guide 4. Use the Page Back and Page Forward keys to select the page of the line tile you want to add/ edit. Touch the Tile Page softkey to display all pages as tiles. The current page is highlighted in orange.
  • Page 104 AYRE (iD924) User Guide Programming 6. To edit tiles, go to step 8. For new tiles the following is displayed: 7. Touch the Tile Type of choice. 8. Complete/edit the tile’s properties (see Tile Properties on page 105), then select OK.

  • Page 105: Tile Properties

    Programming AYRE (iD924) User Guide Tile Properties The following are common to all tiles regardless of their type. The illustration below shows the common items that are seen when tiles are added or edited. • LABEL MODE. This option contains two settings: •...

  • Page 106: Speed Dial Tile Properties

    AYRE (iD924) User Guide Programming ringtone/tile style by default. For more information on editing alerts, see Alert Profiles on page Speed Dial Tile Properties The ADD/EDIT SPEED DIAL dialogs contain the following options: • SPEED DIAL TYPE. This option filters the contacts available in the DIRECTORY ENTRY option.

  • Page 107: Call Activity Tile Properties

    Programming AYRE (iD924) User Guide IMMEDIATE TRANSFER. This option is used to select a speed dial immediate transfer. When • enabled, touching the tile performs an unattended call transfer during a call. The call is transferred to the contact assigned to the speed dial. An Immediate Transfer Speed Dial tile functions as a standard speed dial tile when touched if the selected handset is idle (not connected to a call).

  • Page 108: Page Titles

    AYRE (iD924) User Guide Programming LABEL. This option is used to name the label to display for the group talk tile. • • LATCHING. This option enables latching. If latching is set to ‘Off’ the tile works in a touch to talk manner.

  • Page 109: Speaker Page Titles

    Programming AYRE (iD924) User Guide 5. Touch Name to edit the page’s name, then select OK. Speaker Page Titles To edit speaker page titles: 1. Touch the Menu softkey on the notification toolbar as highlighted below. 2. Touch Program. 3. Touch Speaker Page Titles.
  • Page 110 AYRE (iD924) User Guide Programming 4. Edit the speaker pages titles, then select OK.

  • Page 111: Appendix A - Specifications

    Appendix A - Specifications AYRE (iD924) User Guide Appendix A - Specifications Touchscreen Display • LCD touch screen display providing softkey and single touch gesture control. • 1280 x 800 pixels (164 PPI) 3.5 landscape Speaker Channels • Up to 24 simultaneous audio streams Call Types •...

  • Page 112: Interfaces

    2 handset interface ports (RJ12 Socket) • Headset interface port (RJ9 4P4C Socket) • Power socket • 6 Pin mini DIN serial port (reserved for use by Speakerbus) • 2 USB 2.0 sockets (reserved for use by Speakerbus) Input / Output Devices • Standard: •...

  • Page 113: Dimensions / Weight

    Appendix A - Specifications AYRE (iD924) User Guide Dimensions / Weight Base unit only • Width: 316mm • Stand Width: 195mm • Height: 206mm • Depth: 74mm • Stand Depth: 33mm • Weight: 1708g...

  • Page 114: Base Unit With External Speakers

    AYRE (iD924) User Guide Appendix A - Specifications Base unit with external speakers • Width: 417mm • Stand Width: 195mm • Height: 206mm • Depth: 76mm • Stand Depth: 33mm • Weight: 2210g...

  • Page 115: Stand Angle Dimensions

    Stand angle dimensions 189mm 183mm 153mm 142mm Power Requirements • Maximum: 12.95 watts required (AYRE without attached iE901 external speakers) • Powered by a Speakerbus 60 watts mains power adapter Environmental • Operating temperature 0°C – 35°C (32°F- 95°F) •...
  • Page 116 © Speakerbus Technology Limited 2023 Registered Office: Ground Floor, Hanover House, Britannia Road, Queens Gate, Waltham Cross, Hertfordshire, EN8 7TF Registered in England No: 4415859...

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