Related Manuals for Speakerbus ZERO8
Summary of Contents for Speakerbus ZERO8
- Page 1 User Guide ZERO8 2.800.3.0 Revision 7 Published Date: 15 December 2023 Doc Reference: UG708/R7 speakerbus.com...
- Page 2 Statement of Conditions Speakerbus reserves the right to make changes to the products described in this document without notice. Speakerbus Technology Limited does not assume any liability that may occur due to the use or application of the product(s) describes herein.
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Page 3: Table Of Contents
Adjust the Volume ............................14 Home Page................................. 15 Setting the Home Page ..............................15 Returning to the Home Page ............................15 ZERO8 Elements ......................17 Front View ................................17 Rear View ................................17 Key Actions ................................. 18 LEDs and Icons ..............................20 Microphone and Audio Level LEDs ........................... - Page 4 Settings Menu ........................43 Call Settings ...............................43 Speaker Settings ............................... 44 User Settings ..............................46 Logout ..................................... 46 User Preferences ................................47 Resynchronising the ZERO8 Deskstation ........................ 48 Call Forward ..............................49 Basic Call Handling ......................51 Receiving a Call ..............................51...
- Page 5 Contents ZERO8 User Guide End Call ................................51 Intercom Call ..................................51 ARD Voice Service .................................51 Redial Last Call ..............................51 Mute Microphone During Call ........................52 Privacy Mode ..............................52 Activate Privacy Mode ..............................52 Accept Call in Privacy Mode ............................53 Calling an Intercom that has Privacy Mode turned on ..................
- Page 6 ZERO8 User Guide Contents Adding Voice Services to Speaker Channels ....................63 ARD Calls ................................63 Making an ARD Call ..............................63 Receiving and Accepting an ARD Call ........................64 Listening to Voice Services ..........................64 Listening to Hoot Voice Services ..........................64 Listening to MRD Voice Services ..........................
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Page 7: Introduction
ZERO8 User Guide Introduction ZERO8 (SE 708) is a versatile multi-channel speaker unit coupled with intercom and telephone capabilities housed in a single compact device. Aimed at traders who require access to trader voice type services but who don’t always need the capabilities of a full size traditional dealerboard, ZERO8 allows traders to communicate with counterparties over Private Wires (ARD and MRD), Intercom, Telephony and Hoot ‘n’... -
Page 8: About This Guide
ZERO8 is powered by PoE (Power over Ethernet). About this Guide This guide is revision 6 and describes how to operate the ZERO8 Deskstation. To check the software release of your system, contact your System Administrator. Before operating this deskstation, please read these instructions carefully. -
Page 9: Getting Started
Gooseneck Microphone 450mm x 8mm Close Talking (Sales Code: 52-09-003) • Gooseneck Microphone 550mm x 8.5mm Close Talking (Sales Code: 52-09-021) • Speakerbus Handset Dual Use (Sales Code: SE HSETD-C) • Power over Ethernet (PoE) Injector (Sales Code: 14-00-098/iD POE) •... -
Page 10: Stand Instructions
ZERO8 User Guide Getting Started Stand Instructions Extending Legs Un-fold legs to desired position. Ensure both legs are adjusted to the same height. Please follow this step if you require the unit to be positioned behind a keyboard. Un-click leg lifters behind leg, and un-fold them until they click in latch. -
Page 11: Collapsing Legs
Getting Started ZERO8 User Guide Collapsing Legs Pull leg outwards until it un-locks. Collapse leg to folded position. -
Page 12: Logging On
ZERO8 User Guide Getting Started Logging On To log on using Active Directory Credentials, see Seating Assistant on page 14. To log on: 1. First ensure the ‘Logon’ screen is displayed. 2. Type your Logon ID and password in Logon ID and Password respectively. -
Page 13: Logon Denied
Getting Started ZERO8 User Guide Logon Denied If you are denied logging on please report the logon denied message to your System Administrator. The table below displays logon denied messages and their corresponding descriptions: Logon Denied message Description of Logon Denied Message The wrong username or password has been entered. -
Page 14: Seating Assistant
The seating assistant is a web page, located at URL https://<hostname>/icms/seatingassistant, that provides the ability to sign into available (unseated) ALTO (iD704), iD712, iTurret (iD808) or ZERO8 (SE 708) deskstations using Active Directory Credentials. It is only available if configured by your System Administrator. -
Page 15: Home Page
Getting Started ZERO8 User Guide ◄ ► Press the navigation keys when handset mode is active. Home Page Setting the Home Page To set the Home Page: 1. Ensure the speed dials/speaker channels are displayed. 2. Press and hold down the Home key. - Page 16 ZERO8 User Guide Introduction...
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Page 17: Zero8 Elements
ZERO8 Elements ZERO8 User Guide ZERO8 Elements Front View Sound Level Internal Microphone Indicator Call Indicator Display Gooseneck Home Call Indicator Speaker Channels / Speed Dials Speaker Channels / Speed Dials Channel Volume Channel Volume Back Navigation pad Master Volume... -
Page 18: Key Actions
ZERO8 User Guide ZERO8 Elements Key Actions This section briefly describes the actions performed by keys and controls on the ZERO8 Deskstation. Action Channel Volume Rotary control used to adjust the channel volume level. Control Speaker Channel/ • Enables/Disables transmitted audio on voice services (hoots, MRDs and ARDs). - Page 19 ZERO8 Elements ZERO8 User Guide Action Privacy • Sets and removes privacy on Intercom calls, MRD/ARD calls, calls on handsets and speaker channels. Transfer • Reserved for future functionality. • If Intercom screen is not displayed - Displays the Intercom screen.
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Page 20: Leds And Icons
ZERO8 User Guide ZERO8 Elements LEDs and Icons Microphone and Audio Level LEDs Number Description Extended Description Gooseneck Microphone When the gooseneck microphone is operational the microphone LED is lit red when connected: • To a point to point call that has been muted, and •... - Page 21 ZERO8 Elements ZERO8 User Guide The status icons from left to right are: Network Status, iCMS Status, iCS Status and Recording Configuration Status. Each icon can be in a number of states as described below. Network Status Icon State Explanation Good The network connection is good.
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Page 22: Live Update Icons
Recorded Live Update Icons Live updates ensure changes made on a user profile which is seated on an ZERO8 Deskstation are automatically sent to the device. The changes are sent without having to re-synchronise the device. During the live update the iCMS status icon is displayed dynamically to give a visual indication of the update in progress. -
Page 23: Call Register Icons
ZERO8 Elements ZERO8 User Guide State State Description Explanation Point To Point/Group Incoming Point to Point call with privacy enabled. Dynamic icon progression Call displaying the three icons below one after each other. Point To Point/Group Point to Point/Group call on hold. The icon flashes at approximately 1Hz. It is Call only displayed if there is no other active intercom call. - Page 24 ZERO8 User Guide ZERO8 Elements Icon Status Speaker Key LED Scheme 1 Scheme 2 MRD call busy elsewhere Off, or Red if voice Off, or Orange activity detected if voice activity (note that listen is always active for MRD, i.e. monitor...
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Page 25: Call State Icons With Privacy
ZERO8 Elements ZERO8 User Guide Icon Status Speaker Key LED Scheme 1 Scheme 2 ARD talk attempt. If a talk attempt is unsuccessful then Off, or Red if voice Off, or Orange the channel will remain in this state until it succeeds or activity detected. -
Page 26: Voice Service Icons
ZERO8 User Guide ZERO8 Elements Call State No Privacy Privacy Requested Privacy Achieved Held Elsewhere - Icon reflects privacy at remote site Voice Service Icons The letter next to the voice service description indicates the voice service type. - Hoot... -
Page 27: Zero8 Pages
ZERO8 Elements ZERO8 User Guide ZERO8 Pages The ZERO8 comprises of four pages: Speed Dials, Speaker Keys, Intercom and Menu system. Speed Dials The ZERO8 Deskstation contains four speed dial pages. Each page can accommodate eight speed dials. A speed dial can be either a point to point or group call. -
Page 28: Speaker Keys
The Intercom screen contains details of the logged in intercom user and dial number. Menu System In idle mode the menu system is displayed by pressing OK. The ZERO8 consists of the following three main menus: Main, Program and Settings. -
Page 29: Menu Shortcut Keys
ZERO8 Elements ZERO8 User Guide See Main Menu on page 31, Program Menu on page 37 and Settings Menu on page 43. Menu Shortcut Keys Please use the list below to get you started using the menu short cut keys. - Page 30 ZERO8 User Guide ZERO8 Elements...
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Page 31: Main Menu
Main Menu ZERO8 User Guide Main Menu The ‘Main’ menu consists of the following options: • Directories. Contains a list of directories for point to point calls, group calls, and voice services. For more information see Directories on page 31. -
Page 32: Directory Search
ZERO8 User Guide Main Menu Group. Contains a list of all group calls the user is a member of. • • Location. Contains a list of remote sites. Each site contains a list of seated users located at that site. -
Page 33: Removing Contacts From Personal Directory
Main Menu ZERO8 User Guide 1. Navigate to Main > Directories > Global. 2. Highlight the appropriate user and press ►. This displays the ‘Global Directory Options’. 3. Highlight Add to Personal and press OK. A confirmation screen is displayed. -
Page 34: Checking Missed Calls
ZERO8 User Guide Main Menu received, placed or missed to and from the Deskstation. The call register contains the following options: All Calls, Missed Calls, Received Calls, Placed Calls and Clear All Logs. Checking Missed Calls The Missed Calls icon displayed on the Status Bar indicates a call was unanswered. -
Page 35: Call Information
Main Menu ZERO8 User Guide Show Network. This option displays the current network settings of the device. It will also • display any error conditions relating to the network status. • Show iCMS. This option displays the following information: iCMS primary IP address, iCMS secondary IP address, iCMS port address and iCMS status. -
Page 36: Mute Speakers (Mute All)
ZERO8 User Guide Main Menu 2. Select the desired speaker channel using the associated Speaker Channel key. The ‘Call Info’ Page will be displayed showing the call information for the selected voice service. Mute Speakers (Mute all) This muting method does not mute MRDs and ARDs. -
Page 37: Program Menu
Program Menu ZERO8 User Guide Program Menu The ‘Program’ menu consists of the following options: • Speed Dials. This option is used to program speed dials. For more information, see Adding Speed Dials on page 37. • Alerts. This option is used to turn off/on the ringing tone for incoming calls. For more information, see Alerts - Ring on Busy (MRD) on page 39. -
Page 38: Deleting Speed Dials
ZERO8 User Guide Program Menu 4. Ensure the required speed dial page is displayed (use the ▲ and ▼ keys to change the page). 5. Choose where to place the speed dial by pressing the associated speed dial key. Selecting a speed dial that is already occupied will overwrite the key. -
Page 39: Alerts - Ring On Busy (Mrd)
Program Menu ZERO8 User Guide Alerts - Ring on Busy (MRD) The Ring on Busy option is specific to MRDs and can be set to either On or Off. When set to On, it allows the far end to ring an MRD channel when the line is in use. When set to Off ringing will be muted on the MRD channel when in use. -
Page 40: Moving Speaker Channels
ZERO8 User Guide Program Menu 2. Select the required speaker channel by pressing the associated Speaker Channel key to delete the voice service from the ‘Speaker Channels’ page. Alternatively, this can be done by holding the clear key on the Speaker Channel page which displays the ‘Delete Channel’... -
Page 41: Editing Speaker Channels
Program Menu ZERO8 User Guide 3. Choose where to locate the voice service by pressing the appropriate speaker key. Selecting a speaker key that is already occupied will overwrite the key. Editing Speaker Channels To edit a speaker channel: 1. Navigate to Program > Speaker Keys > Edit. - Page 42 ZERO8 User Guide Program Menu ◄ ► 3. Use to change the highlighted setting. 4. Press OK to save the changes. Speaker Key Settings descriptions: • Speaker Key. This option is read only and displays the speaker key’s position on the page. The value can range from 1 (top of the page) to 8 (bottom of the page).
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Page 43: Settings Menu
Settings Menu ZERO8 User Guide Settings Menu The ‘Settings’ menu consists of the following options: • Call Settings. This option is used to set a range of call settings. This includes intercom latching and privacy. For more information, see Call Settings on page 43. -
Page 44: Speaker Settings
The value set here is in seconds. • Automatic Call-back. The Intercom Automatic Call-back feature, when enabled, automatically makes an ZERO8 call to the first intercom number it received when it is engaged on a call. Speaker Settings To change the Speaker Settings: 1. - Page 45 • Handset. This option refers to the handset port located at the back of the ZERO8. When this setting is selected and a handset is attached audio is transmitted and received through the port.
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Page 46: User Settings
ZERO8 User Guide Settings Menu User Settings Logout To log off: 1. Navigate to Settings > User Settings > Logout. This displays the Confirm screen. 2. Press OK to confirm that you would like to log off. The screen displays the Logon screen. -
Page 47: User Preferences
Trader 2. This setting does not remove background sound during a call at the far end when an ZERO8 caller is not talking. The far end caller will hear all the audio picked up by the microphone when the ZERO8 caller stops speaking. -
Page 48: Resynchronising The Zero8 Deskstation
• handset microphone during a call. Resynchronising the ZERO8 Deskstation There are occasions when the ZERO8 Deskstation needs to be resynchronised with the iCMS server. For example, to update changes made on the deskstation through the iManager application. To re-synchronise the ZERO8 Deskstation: 1. -
Page 49: Call Forward
Settings Menu ZERO8 User Guide The speaker or speed dial screen is displayed when the resynchronisation process has finished. Call Forward This feature when enabled redirects a point to point call to another point to call destination. To set up call forward: 1. - Page 50 ZERO8 User Guide Program Menu...
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Page 51: Basic Call Handling
Basic Call Handling ZERO8 User Guide Basic Call Handling Receiving a Call A received group or point to point call is indicated by: • An audible beep. • The screen displaying a caller’s/group name and dial number. Talk when the call is connected. The voice path is automatically opened when the call is connected. -
Page 52: Mute Microphone During Call
ZERO8 User Guide Basic Call Handling Mute Microphone During Call To mute a microphone during a call: 1. Press and hold down speaker until the Gooseneck/Internal Microphone Call LED Indicator changes from solid green to solid red. If the call is on a speaker channel, a red dot is displayed on the speaker icon. -
Page 53: Accept Call In Privacy Mode
Basic Call Handling ZERO8 User Guide Accept Call in Privacy Mode To accept a call when privacy mode is activate: The screen displays the name and extension of the calling party (as illustrated in the example below). Press speaker to accept the incoming call. - Page 54 ZERO8 User Guide Program Menu...
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Page 55: Telephony
Telephony ZERO8 User Guide Telephony Making iCS Telephone Calls To make an iCS call: 1. Ensure the speaker page (not the intercom screen) is displayed. This page contains eight speaker channels. 2. Type the appropriate dial number and wait for the call to be answered. - Page 56 ZERO8 User Guide Telephony...
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Page 57: Point To Point Calls
Point to Point Calls ZERO8 User Guide Point to Point Calls Making a Point to Point Call Making a call to another deskstation is known as a point to point call. A point to point call can be made using the key pad, speed dials or from the ‘Directories’ menu. -
Page 58: User Busy
Receiving a Call when Call Forward is enabled When call forward is enabled on an ZERO8, calls made to it are sent to the number set in the call forward settings. For more information, see Call Forward on page 49. -
Page 59: Group Calls
ZERO8 User Guide Group Calls The ZERO8 supports the following types of group calls: Mixing Group Call, Standard Group Call, Answerback to Owner Group Call. A lock can be applied to each mentioned group call type. Standard Group Call. A standard group call is a call used to make announcements to members of the standard group call. -
Page 60: Making Group Calls Using Key Pad
ZERO8 User Guide Group Calls Making Group Calls Using Key Pad For all group calls: 1. Ensure the intercom screen is displayed. You may need to press to display it. 2. Dial the group call dial number. Then follow the steps under the Once Connected... below for your chosen group call type. -
Page 61: Responding To The Initiator Of An 'Answerback To Owner' Group Call
Group Calls ZERO8 User Guide Responding to the Initiator of an ‘Answerback to Owner’ Group Call 1. Press the * (star/asterisk) key. This establishes a point to point connection. 2. Talk when call is connected. 3. Press clear to end the call. - Page 62 ZERO8 User Guide Group Calls green. The red dot is no longer displayed on the speaker icon.
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Page 63: Voice Services
The letter next to the voice service description indicates the voice service type. For information about voice service icons, please see Voice Service Icons on page 26 As previously mentioned the ZERO8 Deskstation can run on a non iCS hoot platform. The following features and functions are prevented on this platform: •... -
Page 64: Receiving And Accepting An Ard Call
ZERO8 User Guide Voice Services Receiving and Accepting an ARD Call The icons within the illustration below are displayed when receiving an ARD call. Morning Meeting Press the appropriate line key to accept the call. When the call is answered the line key will look similar to the illustration below. -
Page 65: Ring On Busy (Mrd)
Voice Services ZERO8 User Guide To talk back to a Hoot/MRD voice service: 1. Ensure the Speaker page is displayed. 2. Press and hold down the appropriate speaker channel if the key is unlatched. Press and release the appropriate speaker channel if the key is latched. -
Page 66: Muting & Unmuting Individual Speaker Channels
ZERO8 User Guide Voice Services 2. Highlight Mute Speakers and press OK. Muting & Unmuting Individual Speaker Channels To mute an individual speaker channel: 1. Ensure the ‘Speaker’ page is displayed. ◄ ► 2. Press key. The text ‘Select Channel’ is displayed at the top of the speaker page. -
Page 67: Global Muting
It is applicable to hoots and ARD and MRD calls. It is best described using an example. Take, for example, a speaker channel that is monitored by several local and remote ZERO8 units. If a local ZERO8 changes the channel state from monitor to talk the speaker channel is ZERO8 muted on the other local ZERO8s. - Page 68 ZERO8 User Guide Voice Services...
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Page 69: Microphones, Handsets And Headsets
• Open Microphones are not suitable in all environments. • For more information on microphones, please refer to Optional Speakerbus Accessories on page Handset Handset Push to Talk Please ensure the Push To Talk handset mode setting is enabled beforehand. For more information, see User Preferences on page 47. -
Page 70: Headset
ZERO8 User Guide Microphones, Handsets and Headsets 3. Press and hold the handset button to mute the handset microphone. The handset icon with a red dot is displayed on the status bar when the handset button is pressed and held down. This indicates the handset is muted. -
Page 71: Technical Specifications
Cable Requirements Ethernet Interface • Cable: Minimum Category 5e UTP. Maximum length 100m. • Connector: RJ-45 System Management System management through Speakerbus iManager software. Recommended Input Devices Handset • Speakerbus momentary latching noise cancelling handset Recommended Microphones • Close Talking Noise Cancelling: 550 x 8.5 mm (52-09-021) •... - Page 72 ZERO8 User Guide Technical Specifications...
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Page 73: Safety And Compliance
This section is applicable if the ZERO8 is provided with the optional Power over Ethernet AC adapter. Speakerbus Part Number - iD POE. The ZERO8 has been certified to meet IEC 60950-1 and is provided with a Class 1 pluggable PSU as part of this approval. This type of PSU requires an earthed mains socket-outlet. - Page 74 © Speakerbus Technology Limited 2023 Registered Office: Ground Floor, Hanover House, Britannia Road, Queens Gate, Waltham Cross, Hertfordshire, EN8 7TF Registered in England No: 4415859...
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