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Speakerbus SE 708 User Manual

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SE 708 User Guide
User Guide
SE 708 v2.730.4.0
Revision 6
Published Date: 6 October 2022
Doc Reference: UG708iCS/R6
1
speakerbus.com

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  • Page 1 SE 708 User Guide User Guide SE 708 v2.730.4.0 Revision 6 Published Date: 6 October 2022 Doc Reference: UG708iCS/R6 speakerbus.com...
  • Page 2 Statement of Conditions Speakerbus reserves the right to make changes to the products described in this document without notice. Speakerbus Technology Limited does not assume any liability that may occur due to the use or application of the product(s) describes herein.

  • Page 3: Table Of Contents

    Getting Help with Speakerbus System ........................9 Deskstation Diagnostics ............................10 Related Manuals ..............................10 Software Version ...............................10 Compatibility ..............................10 SE 708 Stand Instructions ....................11 Extending Legs ..............................11 Collapsing Legs ..............................11 SE 708 Elements ....................... 13 Front View ................................13 Rear View ................................13 Key Actions .................................
  • Page 4 Editing Speaker Channels ............................40 Settings Menu ........................43 Call Settings ...............................43 Speaker Settings ............................... 44 User Settings ..............................45 Logout ..................................... 45 User Preferences ................................46 Resynchronising the SE 708 Deskstation ........................ 47 Call Forward ...............................47 Basic Call Handling ......................49...
  • Page 5 Contents SE 708 User Guide Receiving a Call ..............................49 End Call ................................49 Intercom Call ................................. 49 ARD Voice Service ................................ 49 Redial Last Call ..............................49 Mute Microphone During Call ........................50 Privacy Mode ..............................50 Activate Privacy Mode ..............................50 Accept Call in Privacy Mode ............................51...
  • Page 6 SE 708 User Guide Contents Rejoining a Group Call ............................. 61 Muting Microphone During Group Call ....................... 61 Voice Services ........................63 Adding Voice Services to Speaker Channels ....................63 ARD Calls ................................63 Making an ARD Call ..............................63 Receiving and Accepting an ARD Call ........................64 Listening to Voice Services ..........................
  • Page 7 Contents SE 708 User Guide Warnings ................................73 Ordering Information and Accessories ...............75 Deskstation .................................75 Handset ................................75 Microphones ..............................75...
  • Page 8 SE 708 User Guide Contents...

  • Page 9: About This Guide

    About this Guide Using this Guide This guide is revision 6 and describes how to operate the SE 708 Deskstation. To check the software release of your system, contact your System Administrator. Before operating this deskstation, please read these instructions carefully.

  • Page 10: Deskstation Diagnostics

    Deskstation Diagnostics Please supply the following from the Deskstation: • Speakerbus Log files for the period around the problem (please refer to the User • Guides for instructions on how to use the Send Logs feature). Note perform a send •...

  • Page 11: Se 708 Stand Instructions

    SE 708 Stand Instructions SE 708 User Guide SE 708 Stand Instructions Extending Legs 1. Un-fold legs to desired position. Ensure both legs are adjusted to the same height. 2. Please follow this step if you require the unit to be positioned behind a keyboard. Un-click leg lifters behind leg, and un-fold them until they click in latch.
  • Page 12 SE 708 User Guide SE 708 Stand Instructions...

  • Page 13: Se 708 Elements

    SE 708 Elements SE 708 User Guide SE 708 Elements Front View Sound Level Internal Microphone Indicator Call Indicator Display Gooseneck Home Call Indicator Speaker Channels / Speed Dials Speaker Channels / Speed Dials Channel Volume Channel Volume Back Navigation pad...

  • Page 14: Key Actions

    SE 708 User Guide SE 708 Elements Key Actions This section briefly describes the actions performed by keys and controls on the SE 708 Deskstation. Action Channel Volume Rotary control used to adjust the channel volume level. Control Speaker Channel/ •...

  • Page 15: Status Bar

    SE 708 Elements SE 708 User Guide Action Privacy • Sets and removes privacy on Intercom calls, MRD/ARD calls, calls on handsets and speaker channels. Transfer • Reserved for future functionality. • If Intercom screen is not displayed - Displays the Intercom screen.

  • Page 16: Icons

    SE 708 User Guide SE 708 Elements Icons Status Icons The status icons from left to right are: Network Status, iCMS Status, iCS Status and Recording Configuration Status. Each icon can be in a number of states as described below.

  • Page 17: Recording Configuration Status

    Indicates that no audio is recorded. Live Update Icons Live updates ensure changes made on a user profile which is seated on an SE 708 Deskstation are automatically sent to the device. The changes are sent without having to re-synchronise the device.

  • Page 18: Call Register Icons

    SE 708 User Guide SE 708 Elements State State Description Explanation Speed Dial Page Speed dial page numbers are indicated by quarters. One of the four icons below display one of the four speed dial pages. None of them displayed indicates the speed dial pages are not displayed.
  • Page 19 SE 708 Elements SE 708 User Guide Speaker Call Call State Speaker Key LED Icon State Scheme 1 Scheme 2 Icon ARD outgoing call (far end ringing and talking latched. ARD outgoing call (far end ringing). Listen only, i.e. talking not latched.
  • Page 20 SE 708 User Guide SE 708 Elements Speaker Call Call State Speaker Key LED Icon State Scheme 1 Scheme 2 Icon MRD connected, in Listen state (note that listen is always Off, or Red if Off, or active for MRD, i.e. monitor mode).

  • Page 21: Call State Icons With Privacy

    SE 708 Elements SE 708 User Guide Speaker Call Call State Speaker Key LED Icon State Scheme 1 Scheme 2 Icon ARD connected on hold. Orange (fast Green (fast flash flash) ARD on hold elsewhere. Call can be picked up by this...

  • Page 22: Voice Service Icons

    SE 708 User Guide SE 708 Elements Voice Service Icons The letter next to the voice service description indicates the voice service type. - Hoot - Manual Ringdown (MRD) - Automatic Ringdown (ARD) LED Indicators The table below describes the LED states for each LED symbol.

  • Page 23: Se 708 Screens

    This option is reserved for future functionality. Voicemail This option is reserved for future functionality. SE 708 Screens The SE 708 screens comprises of four screens: Speed Dials, Speaker Keys, Intercom and Menu System. Speed Dial Page Speed Dial Keys The SE 708 Deskstation contains four speed dial pages.

  • Page 24: Speaker Page

    Logged in User’s ID The Intercom screen contains details of the logged in intercom user and dial number. Menu Screens The SE 708 Deskstation contains three menus: Main, Program and Settings. ◄ ► keys you can cycle through the To open the ‘Main’ menu, press the OK key. Using the...

  • Page 25: General Features

    General Features SE 708 User Guide General Features Logging On To log on: 1. First ensure the ‘Logon’ screen is displayed. 2. Type your Logon ID and password in Logon ID and Password respectively. For information about entering letters, numbers and non-alphanumeric characters, see Key Actions on page 14.

  • Page 26: Logon Denied

    SE 708 User Guide General Features Logon Denied If you are denied logging on please report the logon denied message to your System Administrator. The table below displays logon denied messages and their corresponding descriptions: Logon Denied message Description of Logon Denied Message The wrong username or password has been entered.

  • Page 27: After You Have Logged On

    General Features SE 708 User Guide After You have Logged On... Please ensure your icons look identical to the icons displayed on the left hand side. If your icons are a different colour please contact your System Administrator. For more information on the status icons, please see Status Icons on page 16.
  • Page 28 SE 708 User Guide General Features...

  • Page 29: Menu Navigation

    Menu Navigation SE 708 User Guide Menu Navigation To open the ‘Main’ menu from the ‘Speaker’ or ‘Speed Dial’ pages press the OK key. ◄ ► keys on the navigation pad cycle through the 3 menus (‘Main’, ‘Program’ and ‘Settings’).
  • Page 30 SE 708 User Guide Main Menu...

  • Page 31: Main Menu

    Main Menu SE 708 User Guide Main Menu Shortcut: *1 The ‘Main’ menu consists of the following options: Directories. Contains a list of directories for point to point calls, group calls, and voice services. For more information see Directories on page 31.

  • Page 32: Directory Search

    SE 708 User Guide Main Menu Directory listings may contain more information than can fit on the screen. Use the ▲ and ▼ keys to go up and down the screen. Once the cursor reaches the last visible entry it will automatically begin scrolling.

  • Page 33: Removing Contacts From Personal Directory

    Main Menu SE 708 User Guide 4. Press OK to confirm that you would like to add the contact to the personal directory. Removing Contacts from Personal Directory To remove a contact from the personal directory: 1. Navigate to Main > Directories > Personal (Shortcut *112).

  • Page 34: Checking Missed Calls

    SE 708 User Guide Main Menu The call register contains the following options: All Calls, Missed Calls, Received Calls, Placed Calls and Clear All Logs. Checking Missed Calls The Missed Calls icon displayed on the Status Bar indicates a call was unanswered.

  • Page 35: Call Information

    Main Menu SE 708 User Guide conditions relating to the iCMS. • Show iCS Server. This option displays the iCS server registration and Multicast Control Channel status. • Show Cisco Server. This option displays the Cisco server registration if a Cisco appearance has been configured otherwise it is greyed out.

  • Page 36: Mute Speakers (Mute All)

    SE 708 User Guide Main Menu 2. Select the desired speaker channel using the associated Speaker Channel key. The ‘Call Info’ Page will be displayed showing the call information for the selected voice service. Mute Speakers (Mute all) This muting method does not mute MRDs and ARDs.

  • Page 37: Program Menu

    Program Menu SE 708 User Guide Program Menu Shortcut *2 Speed Dials. This option is used to program speed dials. For more information, see Adding Speed Dials on page 37. Alerts. This option is used to turn off/on the ringing tone for incoming calls. For more information, see Alerts - Ring on Busy (MRD) on page 38.

  • Page 38: Deleting Speed Dials

    SE 708 User Guide Program Menu Deleting Speed Dials To delete a speed dial: 1. Navigate to Program > Speed Dials > Delete (Shortcut *212). This displays page one of the four speed dial pages. 2. Ensure the required speed dial page is displayed (use the ▲ and ▼ keys to scroll through the pages).

  • Page 39: Speaker Keys

    Program Menu SE 708 User Guide ◄ ► keys to switch the setting between On or Off. 2. Use the 3. Press OK to save the change. Speaker Keys Adding Voice Services to Speaker Channels To add a voice service to a speaker channel: 1.

  • Page 40: Editing Speaker Channels

    SE 708 User Guide Program Menu 2. Select the speaker key for the voice service that needs to be moved. This displays the ‘Select Destination’ page. 3. Choose where to locate the voice service by pressing the appropriate speaker key.
  • Page 41 Program Menu SE 708 User Guide ◄ ► 3. Use to change the highlighted setting. 4. Press OK to save the changes. Speaker Key Settings descriptions: • Speaker Key. This option is read only and displays the speaker key’s position on the page. The value can range from 1 (top of the page) to 8 (bottom of the page).
  • Page 42 SE 708 User Guide Program Menu...

  • Page 43: Settings Menu

    Settings Menu SE 708 User Guide Settings Menu • Call Settings. This option is used to set a range of call settings. This includes intercom latching and privacy. For more information, see Call Settings on page • Speaker Settings. This option is used to set the the latch mode, speaker source, enable/disable the master volume and quiet office mode For more information, see Speaker Settings on page 44.

  • Page 44: Speaker Settings

    The value set here is in seconds. • Automatic Call-back. The Intercom Automatic Call-back feature, when enabled, automatically makes an SE 708 call to the first intercom number it received when it is engaged on a call. Speaker Settings To change the Speaker Settings: 1.

  • Page 45: User Settings

    • Handset. This option refers to the handset port located at the back of the SE 708. When this setting is selected and a handset is attached audio is transmitted and received through the port.

  • Page 46: User Preferences

    Trader 2. This setting does not remove background sound during a call at the far end when an SE 708 caller is not talking. The far end caller will hear all the audio picked up by the microphone when the SE 708 caller stops speaking.

  • Page 47: Resynchronising The Se 708 Deskstation

    Push-to-Mute. When enabled pressing and holding down the handset button mutes the handset microphone during a call. Resynchronising the SE 708 Deskstation There are occasions when the SE 708 Deskstation needs to be resychronised with the iCMS server. For example, to update changes made on the deskstation through the iManager application.
  • Page 48 SE 708 User Guide Settings Menu This displays the ‘Call Forward Settings’. ◄ ► scrolls between 2. When Intercom Call Forwarding is highlighted, pressing the available Intercom Call Forwarding options which are: Off, On Busy or Always. 3. Select the user to whom the call will forward to. To do this, highlight the Intercom Call Fwd ◄...

  • Page 49: Basic Call Handling

    Basic Call Handling SE 708 User Guide Basic Call Handling Receiving a Call A received group or point to point call is indicated by: • An audible beep. • The screen displaying a caller’s/group name and dial number. Talk when the call is connected. The voice path is automatically opened when the call is connected.

  • Page 50: Mute Microphone During Call

    SE 708 User Guide Basic Call Handling Mute Microphone During Call To mute a microphone during a call: 1. Press and hold down speaker until the Gooseneck/Internal Microphone Call LED Indicator changes from solid green to solid red. If the call is on a speaker channel, a red dot is displayed on the speaker icon.

  • Page 51: Accept Call In Privacy Mode

    Basic Call Handling SE 708 User Guide Accept Call in Privacy Mode To accept a call when privacy mode is activate: The screen displays the name and extension of the calling party (as illustrated in the example below). Press speaker to accept the incoming call.
  • Page 52 SE 708 User Guide Settings Menu...

  • Page 53: Telephony

    Telephony SE 708 User Guide Telephony Making iCS Telephone Calls To make an iCS call: 1. Ensure the speaker page (not the intercom screen) is displayed. This page contains eight speaker channels. 2. Type the appropriate dial number and wait for the call to be answered.
  • Page 54 SE 708 User Guide Telephony...

  • Page 55: Point To Point Calls

    Point to Point Calls SE 708 User Guide Point to Point Calls Making a Point to Point Call Making a call to another deskstation is known as a point to point call. A point to point call can be made using the key pad, speed dials or from the ‘Directories’ menu.

  • Page 56: Making A Point To Point Call Using The Call Register

    Receiving a Call when Intercom Automatic Call-back is enabled When Intercom Call Automatic Call-back is enabled and a call is received when the SE 708 is already engaged on a call, a notification is displayed on the screen for a few seconds. This notification states the name and dial number of the user attempting to call.

  • Page 57: Receiving A Call When Call Forward Is Enabled

    Receiving a Call when Call Forward is enabled When call forward is enabled on an SE 708, calls made to it are sent to the number set in the call forward settings. For more information, see Call Forward on page 47.
  • Page 58 SE 708 User Guide Point to Point Calls...

  • Page 59: Group Calls

    SE 708 User Guide Group Calls The SE 708 supports the following types of group calls: Mixing Group Call, Standard Group Call, Answerback to Owner Group Call. A lock can be applied to each mentioned group call type. Standard Group Call. A standard group call is a call used to make announcements to members of the standard group call.

  • Page 60: Making Group Calls Using Key Pad

    SE 708 User Guide Group Calls Making Group Calls Using Key Pad For all group calls: 1. Ensure the intercom screen is displayed. You may need to press to display it. 2. Dial the group call dial number. Then follow the steps under the Once Connected... heading below for your chosen group call type.

  • Page 61: Responding To The Initiator Of An 'Answerback To Owner' Group Call

    Group Calls SE 708 User Guide Responding to the Initiator of an ‘Answerback to Owner’ Group Call 1. Press the * (star/asterisk) key. This establishes a point to point connection. 2. Talk when call is connected. 3. Press clear to end the call.
  • Page 62 SE 708 User Guide Group Calls The Gooseneck/Internal Microphone Call LED Indicator changes back from solid red to solid green. The red dot is no longer displayed on the speaker icon.

  • Page 63: Voice Services

    The letter next to the voice service description indicates the voice service type. For information about voice service icons, please see Voice Service Icons on page 22 As previously mentioned the SE 708 Deskstation can run on a non iCS hoot platform. The following features and functions are prevented on this platform: •...

  • Page 64: Receiving And Accepting An Ard Call

    SE 708 User Guide Voice Services Receiving and Accepting an ARD Call The icons within the illustration below are displayed when recieving an ARD call. Press the appropriate line key to accept the call. When the call is answered the line key will look similar to the illustration below.

  • Page 65: Talking Back To Hoot/Mrd Voice Services

    Voice Services SE 708 User Guide Talking back to Hoot/MRD Voice Services Requires talk permissions to talk back to voice services. For more information, please contact your System Administrator. To talk back to a Hoot/MRD voice service: 1. Ensure the Speaker page is displayed.

  • Page 66: Muting All Speaker Channels

    SE 708 User Guide Voice Services Muting all Speaker Channels This muting method does not mute MRDs and ARDs. To mute all speaker channels: 1. Navigate to ‘Main’ menu (Shortcut *1) 2. Highlight Mute Speakers and press OK. Alternitively, use the shortcut *14.

  • Page 67: Global Muting

    Take, for example, a speaker channel that is monitored by several local and remote SE 708 units. If a local SE 708 changes the channel state from monitor to talk the speaker channel is muted on the other local SE 708s. Remote units are still able monitor the same speaker channel.
  • Page 68 SE 708 User Guide Group Calls...

  • Page 69: Microphones, Handsets And Headsets

    Close Talking Microphone. This microphone requires you to talk in close proximity (within 2 • inches) to the microphone. • Open Microphone. This is in-built and part of the SE 708 unit. • Open Microphones are not suitable in all environments. •...

  • Page 70: Headset

    SE 708 User Guide Microphones, Handsets and Headsets 3. Press and hold the handset button to mute the handset microphone. The handset icon with a red dot is displayed on the status bar when the handset button is pressed and held down. This indicates the handset is muted.

  • Page 71: Technical Specifications

    Cable Requirements Ethernet Interface • Cable: Minimum Category 5e UTP. Maximum length 100m. • Connector: RJ-45 System Management System management through Speakerbus iManager software. Recommended Input Devices Handset • Speakerbus momentary latching noise cancelling handset Recommended Microphones • Close Talking Noise Cancelling: 550 x 8.5 mm (52-09-021) •...

  • Page 72: Storage Environment

    SE 708 User Guide Technical Specifications Storage Environment • Temperature 0°C – 60°C • Humidity 10% - 85 % RH...

  • Page 73: Safety And Compliance

    This section is applicable if the SE 708 is provided with the optional Power over Ethernet AC adapter. Speakerbus Part Number - iD POE. The SE 708 has been certified to meet IEC 60950-1 and is provided with a Class 1 pluggable PSU as part of this approval. This type of PSU requires an earthed mains socket-outlet.
  • Page 74 SE 708 User Guide Safety and Compliance...
  • Page 75 Ordering Information and Accessories SE 708 User Guide Ordering Information and Accessories Deskstation Deskstation Model Sales Code SE 708 SE 708 Handset Deskstation Model Sales Code Handset SE HSETD-C Speakerbus Microphones Deskstation Model Sales Code Close Talking Noise Cancelling 52-09-021 Microphone 550 mm, 8.5...
  • Page 76 © Speakerbus Technology Limited 2022 Registered Office: Ground Floor, Hanover House, Britannia Road, Queens Gate, Waltham Cross, Hertfordshire, EN8 7TF Registered in England No: 4415859...

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