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5 Appendix
5.1 Beckhoff Support & Service
Beckhoff and its worldwide subsidiaries offer comprehensive support and service, providing fast and
competent assistance with all issues relating to Beckhoff products and system solutions.
5.1.1 Beckhoff branches and partner companies
Please contact your Beckhoff branch office or partner company for
products!
The contact addresses for your country can be found in the list of Beckhoff branches and partner
companies: www.beckhoff.com.
You will also find further
5.1.2 Beckhoff headquarters
Beckhoff Automation GmbH & Co. KG
Hülshorstweg 20
33415 Verl
Germany
Phone:
+ 49 (0) 5246 / 963-0
Fax:
+ 49 (0) 5246 / 963-198
e-mail:
info@beckhoff.com
5.1.3 Beckhoff Support
Beckhoff offers you comprehensive technical assistance, helping you not only with the application of
individual Beckhoff products, but also with other, wide-ranging services:
•
worldwide support
•
design, programming and commissioning of complex automation systems
•
training program for Beckhoff system components
Hotline:
+ 49 (0) 5246 / 963-157
Fax:
+ 49 (0) 5246 / 963-9157
e-mail:
support@beckhoff.com
5.1.4 Beckhoff Service
The Beckhoff service center supports you in all matters of after-sales service:
•
on-site service
•
repair service
•
spare parts service
•
hotline service
Hotline:
+ 49 (0) 5246 / 963-460
Fax:
+ 49 (0) 5246 / 963-479
e-mail:
service@beckhoff.com
If servicing is required, please quote the serial number of your product, which can be found on the name
plate.
FC90xx
documentation
for Beckhoff components there.
local support and service
Appendix
on Beckhoff
43
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