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Percy Doughty & Co QUDOS Xenos Installers And Users Instructions

Balanced flue gas stove
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Xenos Balanced Flue Gas Stove
INSTALLER AND USER
INSTRUCTIONS
For use in GB & Ireland on
Natural Gas (G20) at a supply pressure of 20mbar
This appliance is intended for use on a gas installation with a governed meter
PLEASE LEAVE THIS BOOKLET WITH THE CUSTOMER
XEN / REV: B / 11/23

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  • Page 1 Xenos Balanced Flue Gas Stove INSTALLER AND USER INSTRUCTIONS For use in GB & Ireland on Natural Gas (G20) at a supply pressure of 20mbar This appliance is intended for use on a gas installation with a governed meter PLEASE LEAVE THIS BOOKLET WITH THE CUSTOMER XEN / REV: B / 11/23...

  • Page 2: Table Of Contents

    CONTENTS USER INSTRUCTIONS Page 3 INSTALLATION INSTRUCTIONS Page 12 DIMENSIONS Page 12 PARTS INFORMATION Page 13 TECHNICAL INFORMATION Page 15 GAS CONNECTION Page 15 CLEARANCES Page 16 FLUE REQUIREMENTS Page 17 RESTRICTOR REQUIREMENTS Page 20 SECURING THE APPLIANCE Page 21 ACCESS TO BURNER TRAY AND FUEL BED Page 21 PRESSURE RELEASE PLATE...

  • Page 3: User Instructions

    USER INSTRUCTIONS IMPORTANT NOTES The installation must be in accordance with current British Standards and National Regulations and all installations must be carried out by a qualified competent installer. All surfaces, except the controls and the control unit access door are considered to be working surfaces. During use, the temperature of the appliance body can become extremely hot during operation, and may take a considerable amount of time to cool down.
  • Page 4 USER INSTRUCTIONS This appliance has been designed to add charm and character to your home. Providing a highly efficient heat source, the appliance has the look and charm of a wood burning stove coupled with the convenience of clean burning gas. The appliance may emit a slight odour after commissioning.
  • Page 5 USER INSTRUCTIONS To stop the fire, simply press the power button again and the burner will stop. NOTE: For safety reasons a button must be pressed and released for the command to be recognised. Keeping hold of a button when pressing (unless otherwise instructed) will not be recognised as a command press. IMPORTANT: Should the appliance fail to light or become extinguished for any reason, wait 3 minutes before attempting re-ignition.
  • Page 6 USER INSTRUCTIONS Power Button: • Burner in operation - Use this button to stop burner operation. In standby mode - Use this button to start burner operation. • Burner locked - Use this button to unlock the burner and to reset from error state. •...
  • Page 7 USER INSTRUCTIONS The remote-control handset requires 2 AA size alkaline batteries to be inserted under the battery compartment cover. The orientation of these is shown moulded into the battery compartment. To start the fire, with one hand grasp around the rear and both sides of the button area control. The green •...
  • Page 8 USER INSTRUCTIONS SETTING THE TEMPERATURE DISPLAY TO CELSIUS OR FAHRENHEIT. Press and release the + or - button to toggle between °C and °F. When the display shows the desired symbol, press and release the SET button to store the setting. As the main settings above have now been done, press and hold (not releasing straight away) the “SET”...
  • Page 9 USER INSTRUCTIONS After fitting the batteries and with the power isolator, slide the switch on the control unit to the on position (I). Simultaneously press and hold the – and + buttons on the fire control unit (i.e. not the handset) until the red indicator light comes on. Then immediately release the buttons and press the ON/OFF button on the control unit.
  • Page 10 USER INSTRUCTIONS BATTERY REPLACEMENT HANDSET: the handset is powered by two alkaline AA size batteries. To change the batteries in the handset, remove the battery cover on the underside of the handset, unclip the batteries from its connector put in two new ones in its place.
  • Page 11 USER INSTRUCTIONS Adequate service and maintenance combined with the correct operational use will reduce the risk of this happening. VENTILATION No additional ventilation is required for this appliance. INSTALLATION The registered installer will complete the commissioning document at the rear of this booklet. Here you will find essential information about your appliance and the installation that you may need for future servicing or warranty matters.

  • Page 12: Installation Instructions

    INSTALLATION INSTRUCTIONS DIMENSIONS...

  • Page 13: Parts Information

    INSTALLATION INSTRUCTIONS PARTS INFORMATION PART DESCRIPTION Left fascia panel Spigot trim (x2) Right fascia panel Rear access panel Front fascia panel Burner cover panel Front access panel Control unit access door Adjustable feet (x4)
  • Page 14 INSTALLATION INSTRUCTIONS PARTS INFORMATION PART DESCRIPTION Valve/control unit Front glass and frame Rotating support arm (x2) Baffle plate Pressure release plate Baffle / glass retaining bracket Reflective black glass panel Side glass and frame (x2) Magnetic push door catch Burner tray fuel mesh Burner tray Restrictor elbow...

  • Page 15: Technical Information

    INSTALLATION INSTRUCTIONS TECHNICAL INFORMATION APPLIANCE GAS CATEGORY HEAT INPUT (NETT) HIGH/LOW 5.4kW/2.75kW SUPPLY PRESSURE 20 mbar ±1 mbar GAS CONNECTION 8mm tube GAS CONSUMPTION 0.58 m EFFICIENCY CLASS INJECTOR 400 MH FLUE RESTRICTOR PLATE See page 20 for requirements BALANCED FLUE CONNECTION Ø100mm outlet / Ø150mm inlet NOX CLASS GAS CONNECTION...

  • Page 16: Clearances

    INSTALLATION INSTRUCTIONS CLEARANCES All specified minimum distances to combustible materials must be adhered to. The minimum distance to combustible materials at the rear is 50mm, however we recommend a minimum of 100mm to allow for easier access when making gas connections. If a shelf is fitted a distance of 250mm above the appliance is required.

  • Page 17: Flue Requirements

    INSTALLATION INSTRUCTIONS FLUE REQUIREMENTS The flue must be sited in accordance with BS5440: Part 1 (latest edition). For terminations see page 19. A guard must be fitted to protect any persons from any terminal discharge which is less than 2 metres above any access such as level ground, a balcony or above a flat roof.
  • Page 18 INSTALLATION INSTRUCTIONS Additonal 45° or 90° bends can be added to the horizontal run. For every 45° elbow added, the maximum length of flue is reduced by 1 metre. For every additional 90° elbow added, the maximum length of flue is reduced by 2 metres.
  • Page 19 INSTALLATION INSTRUCTIONS TERMINAL LOCATION Where two or more room sealed chimney configurations terminate in close proximity at the same height, they shall be separated by at least 600 mm. Where any one vertical outlet is more than 300 mm above the other, then they shall be separated by at least 1500 mm.

  • Page 20: Restrictor Requirements

    INSTALLATION INSTRUCTIONS RESTRICTOR REQUIREMENTS HORIZONTAL TERMINAL VERTICAL TERMINAL VERTICAL HEIGHT HORIZONTAL LENGTH RESTRICTOR SIZE VERTICAL HEIGHT RESTRICTOR SIZE 0.5m 0.5m* 45mm 2m up to 5m** 60mm 0.5m 0.75m** None required 6m up to 8m** 70mm 1m up to 3m 0.75m up to 4m** None required *500mm terminal component.

  • Page 21: Securing The Appliance

    INSTALLATION INSTRUCTIONS SECURING THE APPLIANCE Use suitable fixings to secure the appliance to the floor or hearth. Access to the securing brackets is located behind the front and rear access panels (see Fig.19) Fig.19 Securing brackets ACCESS TO BURNER TRAY AND FUEL BED STEP 1 –...
  • Page 22 INSTALLATION INSTRUCTIONS STEP 2 – Unscrew the thumbscrews by turning anticlockwise. Then lift the front fascia panel away from the appliance, allowing access to the front glass frame. Be carefully when placing the fascia panel aside to avoid scratches or other potential damage (see Fig.21). Fig.21 Front fascia panel removal STEP 3 –...

  • Page 23: Pressure Release Plate

    INSTALLATION INSTRUCTIONS Follow the steps in reverse for re-assembly of the appliance. IMPORTANT: When re-fitting the front glass and frame, ensure that it is fitted centrally to the appliance. First place the wedges on the bottom edge of the frame centrally into the securing rail beneath the chamber opening and push downward to create a tight seal between the frame and the appliance.

  • Page 24: Fuel Bed Assembly

    INSTALLATION INSTRUCTIONS FUEL BED ASSEMBLY IMPORTANT: the fuel bed layout must be installed in accordance with this guide. Do not change the layout or the quantity of material contained within. Remove any excess fine dust- from the vermiculite before placing on the fuel bed.
  • Page 25 INSTALLATION INSTRUCTIONS Fig.24e Fig.24f Fig.24g Fig. 24h Fig.24i Fig.24j...

  • Page 26: Gas Tightness And Pressure Check

    INSTALLATION INSTRUCTIONS Fig.24k Fig.24l GAS TIGHTNESS AND PRESSURE CHECK All supply gas pipes must be purged of any debris that may have entered prior to connection to the appliance. The gas restrictor elbow with test point can be used to establish the correct supply pressure and checked for tightness during the commissioning of the appliance.
  • Page 27 INSTALLATION INSTRUCTIONS Fig.26 Control unit The pilot light is located centrally at the rear of the burner. Should the appliance be extinguished for any reason wait 3 minutes before attempting re-ignition Fit AA batteries to the fire control unit. The control requires 3 AA size alkaline batteries to be inserted under the battery compartment cover.
  • Page 28 INSTALLATION INSTRUCTIONS There is no mandatory requirement to notify gas work in Northern Ireland or Scotland. However, we do encourage businesses to provide customers with a quality record of work; this can be done by making voluntary Declarations of Safety. You can do this online in the same way as mandatory notifications and once the notification has been received Gas Safe Register will provide your customer with a Declaration of Safety certificate.

  • Page 29: Servicing

    SERVICING SERVICING PROCEDURE • Ensure the appliance has been installed in accordance with the manufacturer’s instructions and meets relevant Standards and regulations. • Inspect the external of the appliance and flue system for damage or signs of distress. Inspect the flue terminal and confirm it is free from damage or obstruction.
  • Page 30 SERVICING • Remove front glass panel/frame and inspect for damage or signs of incomplete combustion. If the glass panel is damaged in any way it will need to be replaced. Check seal around the glass panel, if this is incomplete or damaged replace the glass seal. For details on how to access and remove the glass panel/frame, please refer to pages 22 –...
  • Page 31 SERVICING • Clean external glass. The appliance is finished in a high temperature paint and can be cleaned with a soft dry brush/cloth when • cold. Do not clean with a damp cloth or cleaning products as this could damage the finish. Operate the appliance on the maximum temperature setting and ensure that the working pressure at the •...

  • Page 32: Fault Finding

    FAULT FINDING INGNITION CHECK 1 Pilot will not light. Check for debris (including steel wool) around the pilot assembly which could short the spark. Clean if necessary. Operate in manual mode via the Does the pilot light? remote. Is there a spark? Check user instructions and retry.
  • Page 33 FAULT FINDING INGNITION CHECK 2 Pilot will not light. Check for debris around the pilot assembly which could short the spark. Clean if necessary. Check user instructions and retry. Operate in manual mode via the Is the control being used correctly? remote.
  • Page 34 FAULT FINDING FLAME FAILURE Pilot will not stay lit or goes after during use. Check for debris around the pilot assembly which could short the spark. Clean if necessary. Light the pilot using the handset. Whilst running the pilot, is Will the pilot stay alight? Whilst running on full, is the the gas pressure as stated...
  • Page 35 FAULT FINDING UNIT/VALVE FAULT ANALYSIS RED LED INDICATOR Red LED permanently lit: Valve attempted to light but failed and in lockout (Error code E00) • • Red LED flashing fast: Valve is busy and will not accept any commands Red LED flashing once per second: Valve detects an error •...

  • Page 36: Parts Access & Replacement

    PARTS REPLACEMENT SIDE GLASS PANELS To access/replace the side glass panels you must first remove the side fascia of the appliance. To do this, lift the appliance top (see details on page 29) to gain access to the nuts and washers securing the top of the side fascia. Remove the nuts and washers and lift the fascia upwards and away from the appliance.
  • Page 37 PARTS REPLACEMENT REFLECTIVE BLACK GLASS PANEL To access/replace the reflective black glass panel you must gain access to the chamber (see pages 21-22). Remove the two screws on the rail above the black glass panel, then carefully remove the rail. Lift the glass panel upwards and out of the channel its sits in at the bottom.

  • Page 38: Commissioning Checklist

    COMMISSIONING CHECK LIST SERVICE AND MAINTENANCE LOG SERVICE DATE PERFORMED BY WORK PERFORMED...
  • Page 39 COMMISSIONING CHECK LIST IMPORTANT: Hand these Instructions to the customer and advise the customer how to use the appliance. All fields must be completed by the commissioning engineer in BLOCK CAPITALS. Customer name: Telephone number: Address: Appliance make and model: Installation location: i.e.
  • Page 40 Brought to you by Percy Doughty & Co Imperial Point, Express Trading Estate, Stone Hill Road, Farnworth, Bolton. BL4 9TN Tel: 01204 868 550 Fax: 01204 868 551 Email: sales@percydoughty.com Website: www.penmancollection.co.uk...

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