Troubleshooting - Honiture G20 Pro User Manual

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9.Troubleshooting

Problem
Error 1: Insert dustbin
Error 2: Put the vacuum on the floor before
starting
Error 3: Put the machine flat on the ground
before starting
Error 4: Front bumper is stuck
Error 5: Battery is low, please recharge
Error 6: The vacuum is stuck
Error 7 : Side brush is stuck
Error 8: Wheels are Stuck
Error 9: Main Brush is Stuck
EN-28
• Cleaning is triggered when the dust box is taken out. Please reinstall the dust box.
• You may pick up the machine, or the machine is suspended in the air. Please move the machine to a
level ground and start again.
• The machine is tilted. Please move the machine to a level ground before starting.
• The edge or anti-collision sensor is stuck. Please push the pumper left and right to confirm that it is not
stuck.
• Put the machine on the docking station for charging.
• Please move the machine to an open ground before starting.
• The side brush may be stuck or entangled with foreign objects. Please check the side brush and remove
the foreign objects.
• The wheels may be stuck or entangled with foreign objects. Please check the wheels and remove the
foreign objects.
• The roller brush may be stuck or entangled with foreign objects. Please check the roller brush and
remove the foreign objects.
Solution