Honiture G20 Pro User Manual page 29

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Problem
Abnormal behavior
There is abnormal noise during cleaning
The cleaning performance is degraded, or
ash is dropped
The Wi-Fi network cannot be connected
Scheduled cleaning cannot be carried out
Is any power consumed if the machine
always stays at the docking station?
Is it necessary to charge the battery for 16
hours when the machine is used for the first
three times?
• Power off the machine and then on again.
• The roller brush, side brushes, or wheels may be entangled with foreign objects. Please clean
them after stopping the machine.
• The dust blocked. Clean or replace the filter.
• The roller x is full. Clean the dust box.
• The filter brush is entangled with foreign objects. Clean the roller brush.
• The Wi-Fi signal is not good. Ensure that the machine is located in a place with good Wi-Fi signals.
• The Wi-Fi connection is abnormal. Reset the Wi-Fi settings, download the app of the latest
version, and try to connect to the Wi-Fi network again.
• The password is incorrect.
• This machine supports only the 2.4 GHz band.
• The power is insuffcient. Scheduled cleaning will be started only when the remaining power is
15% or above.
• The power consumption is extremely low when the machine always stays at the docking station.
This helps to keep the battery in the best performance.
• The lithium battery does not have a memory effect. It can be used instantly after it is fully charged.
There is no need to wait.
Solution
EN-27