Common Problems - Honiture G20 Pro User Manual

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Battery
• Machine is equipped with a high-performance rechargeable lithium battery pack. To maintain battery performance, keep the machine in
charging state in daily use.
• If you do not use the machine for a long time, power it off and store it properly. Charge the machine at least once every 3 months to avoid
damage to the battery due to excessive discharg.

8.Common Problems

Problem
Failed to power on the machine
Failed to charge the machine
Failed to return to the docking station
EN-26
• The battery power is insuffcient. Please place the machine on the docking station, and align it
with the charging electrode. The machine will be automatically powered on.
• The ambient temperature is below 0° C or above 40° C. Please use the machine when the ambient
temperature is 0° C to 40° C.
• Move the machine away from the docking station, and check whether the indicator of the docking
station is on. Make sure that both ends of the power adapter are properly connected.
• The docking station is not in proper contact with the machine. Please clean the docking station
shrapnel and the charging contact on the machine, or push the side brush to one side.
• The machine is too far away from the docking station. Try to place the machine near the docking
station.
Solution