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You can rely on Defy. To simplify.
Front Loader Washing Machine
User Manual
DAW 389
Record in the space below the listed information for future reference. The serial number is
on the serial label located on the inside of the door of the washing machine.
SERIAL NUMBER..................................................................................................................
DATE OF PURCHASE...........................................................................................................
PURCHASED FROM.............................................................................................................
...............................................................................................................................................
The manufacturer strives for continuous improvement. For this reason, the text and
illustrations in this manual are subject to change without notice.
Document Number :
2820528351_EN/ 18-01-21.(9:05)
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Table of Contents
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Summary of Contents for Defy DAW 389
- Page 1 You can rely on Defy. To simplify. Front Loader Washing Machine User Manual DAW 389 Record in the space below the listed information for future reference. The serial number is on the serial label located on the inside of the door of the washing machine.
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Page 2: General Safety Instructions
1 General safety instructions • Do not force open the locked loading door. Door can be This section includes security opened a few minutes after the instructions which may help prevent washing cycle ends. In case the injuries and material damage risks. of forcing the loading door to All kinds of warranties shall be invalid if open, the door and the lock... -
Page 3: Children's Safety
1.3 Children’s safety CAUTION! • Do not forget to close the CAUTION! loading door when leaving the • This product can be used by room where the product is the children who are at the located. age of 8 and over and the •... -
Page 4: Important Instructions For Environment
This product has been manufactured with high DANGER! quality parts and materials which can be reused and are suitable for recycling. Do not dispose • Do not wash the product by of the waste product with normal domestic spraying or pouring water onto and other wastes at the end of its service life. -
Page 5: Technical Specifications
4 Technical specifications Supplier name or trademark DEFY Model name DAW 389 Rated capacity (kg) Maximum spin speed (rpm) 1400 Built-in Height (cm) Width (cm) Depth (cm) Single Water inlet / Double Water inlet • / - • Available Electrical input (V/Hz) -
Page 6: Appropriate Installation Location
4.1 Installation 4.1.3 Removing the transportation locks • Apply to the nearest authorised service agent for the installation of your product. 1. Loosen all bolts with an appropriate wrench until they turn freely. • Preparation of the location and electrical, tap water and waste water installations at 2. -
Page 7: Connecting The Drain Hose To The Drain
• In case the drain hose is elevated after laying it on the floor level or close to the ground (less than 40 cm above the ground), water discharge becomes more difficult and the laundry may come out excessively wet. Therefore, follow the heights described in the figure. -
Page 8: Electrical Connection
4.2 Preparation 4.1.7 Electrical connection Connect the product to a grounded outlet 4.2.1 Sorting the laundry protected by a 16 A fuse. Our company shall • Sort laundry according to type of fabric, not be liable for any damages that will arise color, and degree of soiling and allowable when the product is used without grounding in water temperature. -
Page 9: Loading The Laundry
4.2.3 Tips for energy and water saving The detergent drawer Following information will help you use the product is composed of three in an ecological and energy/water-efficient manner. compartments: • Operate the product in the highest load capacity allowed for the programme you –... - Page 10 Adjusting detergent amount If the product does not contain a liquid detergent cup: The amount of washing detergent to be used depends on the amount of laundry, the degree • Do not use liquid detergent for the prewash of soiling and water hardness. in a programme with prewash.
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Page 11: Tips For Efficient Washing
• Oxygen-based decolorant can be used with the detergent; however, if it is not at the same consistence, first put detergent in the compartment number “2” in the detergent dispenser and wait for the machine to flush the detergent when taking in water. While the machine continues taking in water, add decolorant in the same compartment. -
Page 12: Operating The Product
4.3 Operating the product 1 - Programme Selection Knob (Uppermost position On / Off) 4.3.1 Control panel 2 - Display 3 - End Time Adjustment Button 4 - Programme Follow-up Indicator 5 - Start/Pause Button 6 - Auxiliary Function Button 3 7 - Auxiliary Function Button 2 8 - Auxiliary Function Button 1 9 - Spin Speed Adjustment Button... -
Page 13: Main Programmes
• Synthetics • : Selectable You can use this programme to wash t-shirts, * : Automatically selected, cannot be cancelled. syntetic/cotton mix fabrics etc. Programme ** : Energy Label Programme (SANS 1695) duration is notably shorter and efficient ***: If the maximum spin speed of the machine washing performance is ensured. - Page 14 • Curtain Delicates • You can use this programme to wash your tulles You can use this programme to wash delicate and curtains. As their meshed texture causes laundry such as cotton/synthetic mix knitted excessive foaming, put little amount of detergent clothes or socks.
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Page 15: Special Programmes
You should check the tags of clothing before Use this program to remove the water on the washing (recommended for shirts, trousers, clothe/in the machine. shorts, t-shirts, baby clothes, pyjamas, aprons, Before selecting this programme, select the table cloths, bedding, duvet covers, sheets, desired spin speed and press Start/Pause bath/brach towels, regular towels, socks, and button. -
Page 16: Functions/Programmes Selected By Pressing The Function Buttons For 3 Seconds
drain the water without spinning your laundry. Thanks to the optimised washing steps, Programme will resume where it left off, drain high mechanic activity and optimum water the water and then it will be complete. consumption, high washing performance is achieved in spite of the reduced duration. - Page 17 the function by turning the programme selection INFORMATION knob, the programme follow-up light will remain on or go off depending on the selected programme. • If the Programme Selection knob is turned If you do not cancel the function by pressing the when the Child Lock is enabled, "Con"...
- Page 18 1. Set the Programme Selection knob to any INFORMATION programme. This way, the Delayed End time will be cancelled. The End/Cancel light will • If the machine does not proceed to the spinning flash continuously. step, the Rinse Hold function might be active or 2.
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Page 19: Cancelling The Programme
Adding and removing laundry 4.3.18 Your machine has the "Pause Mode" function. 1. Press the “Start/Pause” button to pause the machine. The programme follow-up light of After using the On/Off button to switch on the the relevant step during which the machine machine, if you do not start any programme in was switched into the pause mode will flash. -
Page 20: Maintenance And Cleaning
4.4 Maintenance and cleaning INFORMATION Service life of product extends and frequently • Foreign metal substances will cause experienced problems will be reduced if it is rust stains in the drum. Clean the cleaned at regular intervals. stains on the drum surface by using 4.4.1 Cleaning the detergent drawer cleaning agents for stainless steel. -
Page 21: Draining Remaining Water And Cleaning The Pump Filter
4.4.5 Draining remaining water 3 Follow the below procedures in order to drain water. and cleaning the pump filter The filter system in your machine prevents solid items such as buttons, coins and fabric The product does not have an emergency fibres clogging the pump impeller during water drain hose, in order to drain the water: discharge of washing water. -
Page 22: Troubleshooting
5 Troubleshooting Machine directly discharges the water it takes in. • Draining hose might not be at adequate height. >>>Connect the water draining hose as described in the Program does not start after closing the door. operation manual. • Start / Pause / Cancel button was not pressed. >>>*Press No water can be seen in the machine during the Start / Pause / Cancel button. - Page 23 Programme time does not countdown. (*) Washing performance is poor: Clothes smell unpleasantly. (**) • There might be unbalanced load in the machine. >>>Automatic unbalanced load detection system might • Odours and bacteria layers are formed on the drum as a be activated due to the unbalanced distribution of the result of continuous washing at lower temperatures and/ laundry in the drum.
- Page 24 Detergent residue in the detergent drawer. (**) Laundry remains wet at the end of the programme. • Detergent is put in wet drawer. >>>Dry the detergent drawer before putting in detergent. • Excessive foam might have occurred and automatic foam •...
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Page 25: Owner's Responsibility
6 Owner’s responsibility Since the following are not factory faults, they are the owners responsibility: • Damage to the exterior finish, breakage ofcomponents, damage through improper use or installation of the washing machine or damage caused by moving the washing machine. Before calling a Service technician or your dealer, please check the following: •... -
Page 26: Service Centres
BLOEMFONTEIN ZAMBIA: SOUTHGATE INVESTMENTS LTD 160 Long Street, Hilton, Bloemfontein 9301 Plot 1606, Sheki Sheki Road Tel: 051 400 3900 P.O. Box 33681 Bloemfontein.Service@defy.co.za Lusaka, 10101, Zambia Tel: +260 0211 242332I3 CAPE TOWN Fax: +260 0211 242933 sgiservicecentre@ microlink.zm 5A Marconi Rd. Montague Gardens, 7441... -
Page 27: Warranty
8 Warranty This certificate is issued by DEFY APPLIANCES (PTY) LIMITED manufacturers of Defy and Ocean products, hereinafter the Company, to the original purchaser only, of the appliance described on the certificate and shall constitute the only warranty given in respect of this appliance. - Page 28 PLEASE REGISTER YOUR Machine AT www.defy.co.za DEFY APPLIANCES (PTY) LTD P.O.BOX 12004 JACOBS DURBAN 4026 SOUTH AFRICA...
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Questions and answers
My DAW 489 defy front loader, stopped the cycle and showed 2 Ls one upside down, I switched off the machine, but the door remained locked, I have since just put it on a rinse spin cycle and it has completed the cycle, what does that code indicate