Defy DAW 376 User Manual

Defy DAW 376 User Manual

Front loader washing machine
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Document Number
2820525179_EN /
03-12-15.(16:38)

DAW 376

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  • Page 1 DAW 376                 Document Number 2820525179_EN / 03-12-15.(16:38)
  • Page 2 Please read this user manual first! Dear Customer, Thank you for choosing a Defy washing machine. We hope that you get the best results from your machine which has been manufactured with high quality and state-of-the-art technology. Please read this entire user manual and all other accompanying documents carefully before using the machine and keep it as a reference for future use.
  • Page 3: Table Of Contents

    TABLE OF CONTENTS 1 General safety instructions 5.8 Spin speed selection....23 5.9 Programme and consumption table..24 1.1 Life and property safety ....4 5.10 Auxiliary function selection .
  • Page 4: General Safety Instructions

    General safety instructions This section includes security instructions which may help prevent the injuries and material damage risks. All kinds of warranties shall be invalid if these instructions are not observed. 1.1 Life and property safety • Never place the product on a carpet-covered floor. Electrical parts will get overheated since air cannot circulate from under the device. This will cause problems with your product.
  • Page 5: Electrical Safety

    Important instructions for safety and environment • Do not forget to close the loading door when leaving the room where the product is located. • store all detergents and additives in a safe place away from the reach of the children by closing the cover of the detergent container or sealing the detergent package. 1.3 Electrical safety • If the product has a failure, it should not be operated unless it is repaired by the Authorised Service Agent. Risk of electric shock! • This product is designed to resume operating in the event of powering on after a power interruption. If you wish to cancel the programme, see “Cancelling the programme”...
  • Page 6: Hot Surface Safety

    Important instructions for safety and environment 1.4 Hot surface safety While washing the laundry at high temperatures, the loading door glass will get hot. Considering this fact, during washing operation keep the children away from the loading door of the product to prevent .them touching it 1.5 Compliance with WEEE Directive This product complies with EU WEEE Directive (2012/19/EU).
  • Page 7: Package Information

    Important instructions for safety and environment 1.6 Package information Packaging materials of the product are manufactured from recyclable materials in accordance with our National Environment Regulations. Do not dispose of the packaging materials together with the domestic or other wastes. Take them to the packaging material collection points designated by the local authorities.
  • Page 8: Your Washing Machine

    Complying Commission Delegated Regulation (EU) No 1061/2010 Supplier name or trademark DEFY Model name DAW 376 Rated capacity (kg) Energy efficiency class / Scale from A+++ (Highest Efficiency) to D (Lowest Efficiency) Annual Energy Consumption (kWh) Energy consumption of the standard 60°C cotton programme at full load (kWh) 1.001...
  • Page 9: Overview

    Your washing machine 2.2 Overview 1- Power cable 2- Top panel 3- Control panel 4- Filter cap 5- Adjustable feet 6- Loading door 7- Detergent drawer 8- Drain hose 9 / EN Washing Machine /User’s Manual...
  • Page 10: Package Contents

    Your washing machine 2.3 Package Contents 1- Power cable 2- Drain hose 3- Transportation safety bolts * 4- Mains water inlet hose (One of the following filter types is used for the mains hose connection.) a- Electronical water shut-off b- Mechanical water shut-off c- Standard 5- Liquid detergent container** 6- User Manual...
  • Page 11: Installation

    Installation 3.2 Removing packaging Refer to the nearest Authorised Service Agent for installation of the product. To make the product reinforcement ready for use, review the information in the user Tilt the machine backwards to remove the manual and make sure that the electricity, tap packaging reinforcement.
  • Page 12: Connecting Water Supply

    Installation 3. Attach the plastic covers supplied in the User 1. Connect the special hoses supplied with the Manual bag into the holes on the rear panel. (P) product to the water inlets on the product. Red hose (left) (max. 90 ºC) is for hot water inlet, blue hose (right) (max.
  • Page 13: Connecting To The Drain

    Installation 3.5 Connecting to the drain 3.6 Adjusting the feet • The end of the drain hose must be directly WARNING: In order to ensure that connected to the wastewater drain or to the the product operates more silently washbasin. and vibration-free, it must stand level and balanced on its feet. Balance the WARNING: Your house will be flooded machine by adjusting the feet.
  • Page 14: Electrical Connection

    Installation 3.7 Electrical connection Connect the product to a grounded outlet protected by a 16 A fuse. Our company shall not be liable for any damages that will arise when the product is used without grounding in accordance with the local regulations. • Connection must comply with national regulations.
  • Page 15: Preparation

    Preparation 4.1 Sorting the laundry • Sort laundry according to type of fabric, colour, and degree of soiling and allowable water temperature. • Always obey the instructions given on the garment tags. LAUNDRY WASH SYMBOLS Machine Wash Symbols WASH Maximum Water Temperatures Symbol(s) Drying Suitable for No Iron Do not dry- Sensitive / Do not dry Do not dry Symbols dryer clean Delicate dry with dryer DRYING...
  • Page 16: Preparing Laundry For Washing

    Preparation 4.2 Preparing laundry for washing 4.3 Things to be done for energy saving • Laundry items with metal attachments such as, underwired bras, belt buckles or metal buttons Following information will help you use the will damage the machine. Remove the metal product in an ecological and energy-efficient pieces or wash the clothes by putting them in a manner.
  • Page 17: Correct Load Capacity

    Preparation 4.6 Loading the laundry Some water might have remained in 1. Open the loading door. the product due to the quality control 2. Place laundry items loosely into the machine. processes in the production. It is not harmful for the product. 3.
  • Page 18 Preparation Using softeners • In a programme with prewash, do not put liquid detergent into the prewash compartment Pour the softener into the softener compartment (compartment nr. "1"). of the detergent drawer. • Do not select a programme with prewash if you • Do not exceed the (>max<) level marking in the are using a detergent bag or dispensing ball. softener compartment. Place the detergent bag or the dispensing ball • If the softener has lost its fluidity, dilute it with directly among the laundry in the machine.
  • Page 19 Preparation Using limescale remover into the drum before washing. • When required, use limescale removers Tablet detergents may leave residues manufactured specifically for washing machines in the detergent compartment. If you only. encounter such a case, place the tablet detergent between the laundry, close to the lower part of the drum in future washings.
  • Page 20: Tips For Efficient Washing

    Preparation 4.8 Tips for efficient washing Clothes Light colours and Delicates/Woolens/ Colours Dark colours whites Silks (Recommended (Recommended (Recommended (Recommended temperature range temperature range temperature range temperature range based on soiling level: based on soiling level: based on soiling based on soiling 40-90ºC) cold-40ºC) level: cold-40ºC)
  • Page 21: Operating The Product

    Operating the product 5.1 Control panel 4 - Programme Follow-up indicator 1 - Programme Selection knob (Uppermost 5 - Start / Pause button position On / Off) 6 - Auxiliary Function buttons 2 - Display 7 - Spin Speed Adjustment button 3 - Delayed Start button 8 - Temperature Adjustment button 5.2 Preparing the machine...
  • Page 22: Main Programmes

    Operating the product 5.4 Main programmes economical wash. This feature is available for certain models having remaining time display. Depending on the type of fabric, use the following main programmes. • BabyProtect • Cottons Use this programme to wash baby laundry, and Use this programme for your cotton laundry (such the laundry that belongs to allergic persons.
  • Page 23: Special Programmes

    Operating the product 5.6 Special programmes 5.8 Spin speed selection For specific applications, select any of the Whenever a new programme is selected, the following programmes. recommended spin speed of the selected • Rinse programme is displayed on the spin speed indicator.
  • Page 24: Programme And Consumption Table

    Operating the product 5.9 Programme and consumption table Auxiliary functions Selectable temperature Programme range °C 2.15 1000 • • • Cold-90 Cottons 1.40 1000 • • • Cold-90 0.70 1000 • • • Cold-90 60** 1.00 1000 40-60 Cottons Eco 60** 0.77 1000...
  • Page 25 Operating the product ** “Cotton eco 40°C and Cotton eco 60°C are standard cycles.” These cycles are known as ‘40°C cotton standard cycle’ and ‘60°C cotton standard cycle’ and indicated with the   symbols on the panel. The auxiliary functions in the table may vary according to the model of your machine. Water and power consumption may vary subject to the changes in water pressure, water hardness and temperature, ambient temperature, type and amount of laundry, selection of auxiliary functions and spin speed, and changes in electric voltage.
  • Page 26: Auxiliary Function Selection

    Operating the product 5.10 Auxiliary function selection • Pet hair removal This function helps to remove pet hair that remain Select the desired auxiliary functions before on your garments more effectively. starting the programme. Furthermore, you may When you select this function, Prewash and Extra also select or cancel auxiliary functions that Rinse steps are added to the normal programme.
  • Page 27: Starting The Programme

    Operating the product 5.12 Child Lock Changing the Delayed Start period If you want to change the time during countdown: Use Child Lock function to prevent children from 1. Press Delayed Start button. Time will increase tampering with the machine. Thus you can avoid by 1 hour each time you press the button.
  • Page 28: Progress Of Programme

    Operating the product 5.15 Changing the selections 5.13 Progress of programme after programme has started Progress of a running programme can be followed Switching the machine to pause mode from the Programme Follow-up indicator. At Press the Start / Pause button to switch the the beginning of every programme step, the machine to pause mode while a programme is relevant indicator light will turn on and light of the...
  • Page 29: Cancelling The Programme

    Operating the product 5.16 Cancelling the programme 5.18 Your machine is equipped with a “Standby Mode” To cancel the programme, turn the Programme Selection knob to select another programme. In case of not starting any programme or waiting Previous programme will be cancelled. End / without making any other operation when the Cancel light will flash continuously to notify that machine is turned on by On/Off button and while...
  • Page 30: Quick User Guide

    Quick User Guide 6.1 Preparing the machine is in starts flashing in the Programme Follow-up indicator to show that the machine has been 1. Make sure that the hoses are connected tightly. switched to the pause mode. 2. Plug in your machine. Also, when the loading door is ready to be opened, 3.
  • Page 31: Maintenance And Cleaning

    Maintenance and cleaning Service life of the product extends and frequently If your detergent drawer is the one indicated in the faced problems decrease if cleaned at regular following figure: intervals. 7.1 Cleaning the detergent drawer Clean the detergent drawer at regular intervals (every 4-5 washing cycles) as shown below in order to prevent accumulation of powder detergent in time.
  • Page 32: Cleaning The Body And Control Panel

    Maintenance and cleaning Use an anti-limescale suitable for the washing machines. After every washing make sure that no foreign substance is left in the drum. If the holes on the bellow shown in the figure are 1. Close the taps. blocked, open the holes using a toothpick.
  • Page 33 Maintenance and cleaning In order to clean the dirty filter and discharge the 3. Some of our products have emergency draining water: hose and some does not have. Follow the steps 1. Unplug the machine to cut off the supply power. below to discharge the water.
  • Page 34: Troubleshooting

    Troubleshooting Programme does not start after closing the door. • Start / Pause / Cancel button was not pressed. >>> Press the Start / Pause / Cancel button. Programme cannot be started or selected. • Washing machine has switched to self protection mode due to a supply problem (line voltage, water pressure, etc.). >>> To cancel the programme, turn the Programme Selection knob to select another programme. Previous programme will be cancelled.
  • Page 35 Troubleshooting Washing takes longer time than specified in the manual.(*) • Water pressure is low. >>> Machine waits until taking in adequate amount of water to prevent poor washing quality due to the decreased amount of water. Therefore, the washing time extends. • Voltage might be low. >>> Washing time is prolonged to avoid poor washing results when the supply voltage is low. • Input temperature of water might be low. >>> Required time to heat up the water extends in cold seasons.
  • Page 36 Troubleshooting Washing performance is poor: Clothes smell unpleasantly.(**) • Odours and bacteria layers are formed on the drum as a result of continuous washing at lower temperatures and/ or in short programmes. >>> Leave the detergent drawer as well as the loading door of the machine ajar after each washing. Thus, a humid environment favorable for bacteria cannot occur in the machine. Colour of the clothes faded.(**) • Excessive laundry was loaded in. >>> Do not load the machine in excess.
  • Page 37 Troubleshooting Too much foam forms in the machine.(**) • Improper detergents for the washing machine are being used. >>> Use detergents appropriate for the washing machine. • Excessive amount of detergent is used. >>> Use only sufficient amount of detergent. • Detergent was stored under improper conditions. >>> Store detergent in a closed and dry location. Do not store in excessively hot places. • Some meshed laundry such as tulle may foam too much because of their texture. >>> Use smaller amounts of detergent for this type of item.
  • Page 38: Owner's Responsibility

    Owner’s responsibility Since the following are not factory faults, they are the owners responsibility: • Damage to the exterior finish, breakage ofcomponents, damage through improper use or installation of the washing machine or damage caused by moving the washing machine. Before calling a Service technician or your dealer, please check the following: • Is the machine plugged into the wallsocket? Is the house circuit breaker on? • Is the machine switched on? Has the machine door been closed properly? • Is the detergent dose correct? Is the filter clean? Is the tap open? • Is there a water supply to the home? Have any of the hoses been twisted or kinked?
  • Page 39: Service Centres

    ZAMBIA: SOUTHGATE INVESTMENTS LTD 160 Long Street, Hilton, Bloemfontein 9301 Plot 1606, Sheki Sheki Road Tel: 051 400 3900 P.O. Box 33681 Bloemfontein.Service@defy.co.za Lusaka, 10101, Zambia Tel: +260 0211 242332I3 CAPE TOWN Fax: +260 0211 242933 sgiservicecentre@ 5A Marconi Rd. Montague Gardens, 7441 microlink.zm...
  • Page 40: Warranty

    Warranty This certificate is issued by DEFY APPLIANCES (PTY) LIMITED manufacturers of Defy and Ocean products, hereinafter the Company, to the original purchaser only, of the appliance described on the certificate and shall constitute the only warranty given in respect of this appliance.

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