Defy DAW388 User Manual
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Defy DAW388 User Manual

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Washing Machine
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
Document Number
2820527303_EN/ 21-06-19.(15:52)

DAW388

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Summary of Contents for Defy DAW388

  • Page 1 DAW388 Washing Machine    washing            Document Number 2820527303_EN/ 21-06-19.(15:52)

  • Page 2: General Safety Instructions

    General safety instructions This section contains safety instructions that will help protect from risk of personal injury or property damage. Failure to follow these instructions shall void any warranty. 1.1 Life and property safety Never place the product on a carpet-covered floor. Otherwise, lack of airflow beneath the machine will cause electrical parts to overheat.

  • Page 3: Children's Safety

    1.2 Children's safety This product can be used by children at and above 8 years old and by persons whose physical, sensory or mental capabilities were not fully developed or who lack experience and knowledge provided that they are supervised or trained on the safe usage of the product and the risks it brings out.

  • Page 4: Important Instructions For Environment

    Product should be unplugged during installation, maintenance, cleaning and repair procedures. If the power cable is damaged, it must be replaced by the manufacturer, authorized service or a similarly qualified person (preferably an electrician) or someone designated by the importer in order to avoid possible risks. 1.4 Hot surface safety The glass of the loading door gets too hot while washing at higher temperatures.

  • Page 5: Technical Specifications

    Technical specifications Supplier name or trademark DEFY Model name DAW388 Rated capacity (kg) Maximum spin speed (rpm) 1400 Built-in Height (cm) Width (cm) Depth (cm) Net weight (±4 kg.) Single Water inlet / Double Water inlet • / - • Available Electrical input (V/Hz)

  • Page 6: Appropriate Installation Location

    4.1 Installation • Contact your nearest authorised service agent for the installation of your product. • Preparation of location, electrical, tap water and waste water installations at the place of installation is the customer‘s responsibility. • Make sure that the water inlet and discharge hoses as well as the power cable are not folded, pinched or crushed while pushing the product into its place after installation or cleaning procedures. • Make sure that the installation and electrical connections of the product are performed by an authorised service agent. The manufacturer shall not be held liable for damages that may arise from procedures carried out by unauthorized persons.

  • Page 7: Connecting Water Supply

    4.1.4 Connecting water supply The water supply pressure required to run the product is between 1 to 10 bars (0.1 – 1 MPa). It is necessary to have 10 – 80 liters of water flowing from the fully open tap in one minute to have your machine run smoothly. Attach a pressure reducing valve if the water pressure is higher. CAUTION: Models with a single water inlet should not be connected to the hot water tap. In such a case the laundry will get damaged or the product will switch to protection mode and will not operate. CAUTION: Do not use old or used water inlet hoses on the new product.

  • Page 8: Adjusting The Feet

    4.1.6 Adjusting the feet CAUTION: In order to ensure that the product operates more silently and vibration-free, it must stand level and balanced on its feet. Balance the machine by adjusting the feet. Otherwise, the product may move from its place and cause crushing and vibration problems.

  • Page 9: Preparing Laundry For Washing

    4.2 Preparation 4.2.1 Sorting the laundry • Sort laundry according to type of fabric, color, and degree of soiling and allowable water temperature. • Always observe the instructions given on the garment care labels. 4.2.2 Preparing laundry for washing • Laundry items with metal attachments such as, underwiring, belt buckles or metal buttons will damage the machine. Remove the metal pieces or wash such clothes by putting them in a laundry bag or pillow case. • Take out all substances in the pockets such as coins, pens and paper clips, and turn pockets inside out and brush. Such objects may damage the product or cause noise problem. • Put small size clothes such as infant's socks and nylon stockings in a laundry bag or pillow case.

  • Page 10: Using Detergent And Softener

    4.2.6 Using detergent and softener When using detergent, softener, starch, fabric dye, bleach and descaling agents; read the manufacturer's instructions written on the package and follow the dosages specified. Use measuring cup if available. The detergent drawer is composed of three compartments: – (1) for prewash – (2) for main wash – (3) for softener – ( ) in addition, there is a siphon piece in the softener compartment. Detergent, softener and other cleaning agents • Add detergent and softener before starting the washing programme.
  • Page 11 Using liquid detergents If the product contains a liquid detergent cup: • Put the liquid detergent container into the compartment no “2”. • If the liquid detergent lost its fluidity, dilute it with water before putting it into the detergent container. If the product is equipped with a liquid detergent part: • When you want to use liquid detergent, pull the apparatus towards yourself. The part that falls down will serve as a barrier for the liquid detergent. If required, clean the apparatus with water when it is in place or by removing it.

  • Page 12: Tips For Efficient Washing

    4.2.7 Tips for efficient washing Clothes Light Colours and Black/Dark Delicates/ Colours Whites Colours Woolens/Silks (Recommended (Recommended (Recommended temperature (Recommended temperature temperature range temperature range range based on soiling level: range based on soiling level: based on soiling level: based on soiling level: 40-90°C) cold -40°C) cold -40°C)

  • Page 13: Operating The Product

    4.3 Operating the product 4.3.1 Control panel Shirts Cottons Duvet Cottons Eco 90˚ 1400 Down Wear 60˚ 1200 Hygiene+ Synthetics 40˚ Mini StainExpert Mini 14’ 30˚ Outdoor Woollens 20˚ Sports Hand Wash Dark Wash Delicate Jeans Downloaded Rinse Start/ Spin Prewash Steam Fast+...

  • Page 14: Programme And Consumption Table

    4.3.3 Programme and consumption table Auxiliary functions Selectable Programme temperature range °C Cold-90 2,95 1400 • • • • • Cottons Cold -90 2,30 1400 • • • • • Cold- 90 1,20 1400 • • • • • Cold-60 60** 63,6 1,340 1400 Cottons Eco...

  • Page 15: Programme Selection

    The auxiliary functions in the table may vary according to the model of your machine. Water and power consumption may vary subject to the changes in water pressure, water hardness and temperature, ambient temperature, type and amount of laundry, selection of auxiliary functions and spin speed, and changes in electric voltage. You can see the washing duration on the display of your machine while selecting a programme.
  • Page 16 • Hygiene+ Applying a steam step at the beginning of the programme allows to soften the dirt easily. Use this programme for your laundry (baby clothes, bed sheets, bedlinen, underwear, etc. cotton items) that requires an anti-allergic and hygienic washing at high temperature with intensive and long washing cycle. The high level of hygiene is ensured thanks to the steam application before the programme, long heating duration and additional rinsing step.
  • Page 17 • Dark Wash / Jeans Use this programme to protect the colour of your dark-coloured garments or jeans. It performs high performance washing with special drum movement even if the temperature is low. It is recommended to use liquid detergent or woolen shampoo for dark coloured laundry.

  • Page 18: Temperature Selection

    • Downloaded Program This is a special programme that allows you to download different programmes when you want to. At the start, there is a programme you can see with the HomeWhiz application as default. However, you can use the HomeWhiz application to select a programme from the predetermined programme set, and then change and use it.

  • Page 19: Rinse Hold

    If you want to spin your laundry after the Rinse Hold function: - Adjust the Spin Speed. - Press Start / Pause / Cancel. The programme will resume. Machine drains the water and spins the laundry. If you want to drain the water at the end of the programme without spinning, use No Spin function. No change can be made in programmes where spin speed adjustment is not allowed.

  • Page 20: Functions/Programmes Selected By Pressing The Function Keys For 3 Seconds

    • Steam Use this programme to reduce the creases and ironing times of a small amount of unspotted cotton, synthetic or mixed laundry. • Remote Control You can use this auxiliary function key to connect your product to smart devices. For detailed information, see 4.3.15 HomeWhiz Feature and Remote Control Function.
  • Page 21 To activate the Child Lock: Press and hold Auxiliary Function button 3 for 3 seconds. After the countdown as “CL 3-2-1" on the display is over, "CL On" symbol appears on the display. When this warning is displayed, you can release the Auxiliary Function button 3.

  • Page 22: Starting The Programme

    4 Press Start / Pause button. Time countdown starts. “:” sign in the middle of the end time on the display starts flashing. Additional laundry can be added into the machine during the End Time countdown. At the end of the countdown, End Time indicator turns off, washing cycle starts and the time of the selected programme appears on the display.

  • Page 23: Changing The Programme Selection After Programme Has Started

    • Release the loading door emergency handle located at the rear side of the filter cap. • Pull down the loading door emergency handle once and open the loading door. After opening the loading door, re-insert the loading door emergency handle.

  • Page 24: Cancelling The Programme

    4.3.13 Cancelling the programme The programme is cancelled when program selection knob is turned to a different programme or machine is turned off and on again using the program selection knob. If you turn the program selection knob when the Child Lock is enabled, the programme will not be cancelled. You should cancel the Child Lock first.
  • Page 25 • When the appliance is in HomeWhiz setup mode, you will see an animation on the display and the bluetooth icon will flash until your machine gets paired with smart device. Only programme knob will be active in this mode. Other buttons will be inactive. On the screen you see on the app, select the washing machine and press next.
  • Page 26 4.3.15.3 Remote Control function and its use After HomeWhiz setup, bluetooth will automatically turn on. To activate or deactivate the bluetooth connection, please see 4.3.8.2 Bluetooth 3’’’. If you turn off and on your machine while bluetooth is active, it will automatically reconnect. In cases such as paired device going off the range, bluetooth will automatically turn off.

  • Page 27: Maintenance And Cleaning

    4.4 Maintenance and cleaning Service life of product extends and frequently experienced problems will be reduced if it is cleaned at regular intervals. 4.4.1 Cleaning the detergent drawer Clean the detergent drawer at regular intervals (every 4-5 washing cycles) as shown below in order to prevent accumulation of powder detergent in time.

  • Page 28: Draining Remaining Water And Cleaning The Pump Filter

    4.4.5 Draining remaining water and cleaning the pump filter The filter system in your machine prevents solid items such as buttons, coins and fabric fibers clogging the pump impeller during discharge of washing water. Thus, the water will be discharged without any problem and the service life of the pump will extend.

  • Page 29: Troubleshooting

    Troubleshooting Problem Cause Solution Programs do not start after the Start / Pause / Cancel button is not pressed. • Press Start / Pause / Cancel button. loading door is closed. It may be difficult to close the loading door in case of • Reduce the amount of laundry and make sure excessive loading.
  • Page 30 Problem Cause Solution Washing takes longer than Water pressure is low. • Product waits until taking in adequate amount specified in the user manual.(*) of water to prevent poor washing quality due to the decreased amount of water. Therefore, the washing time extends. Voltage is low.
  • Page 31 Problem Cause Solution Washing performance is poor: Insufficient amount of detergent is used. • Use the recommended amount of detergent Stains persist or the laundry is not appropriate for water hardness and the laundry. whitened. (**) Excessive laundry is loaded in. • Do not load the product in excess.
  • Page 32 Problem Cause Solution Detergent residue in the detergent Detergent was put in wet drawer. • Dry the detergent drawer before putting in drawer. (**) detergent. Detergent has gotten damp. • Keep detergents closed in an environment free of humidity and do not expose them to excessive temperatures.

  • Page 33: Owner's Responsibility

    Owner’s responsibility Since the following are not factory faults, they are the owners responsibility: • Damage to the exterior finish, breakage ofcomponents, damage through improper use or installation of the washing machine or damage caused by moving the washing machine. Before calling a Service technician or your dealer, please check the following: • Is the machine plugged into the wallsocket? Is the house circuit breaker on? • Is the machine switched on? Has the machine door been closed properly? • Is the detergent dose correct? Is the filter clean? Is the tap open? • Is there a water supply to the home? Have any of the hoses been twisted or kinked? 33 / EN Washing Machine / User’s Manual...

  • Page 34: Service Centres

    ZAMBIA: SOUTHGATE INVESTMENTS LTD 160 Long Street, Hilton, Bloemfontein 9301 Plot 1606, Sheki Sheki Road Tel: 051 400 3900 P.O. Box 33681 Bloemfontein.Service@defy.co.za Lusaka, 10101, Zambia Tel: +260 0211 242332I3 CAPE TOWN Fax: +260 0211 242933 sgiservicecentre@ 5A Marconi Rd. Montague Gardens, 7441 microlink.zm...

  • Page 35: Warranty

    Warranty This certificate is issued by DEFY APPLIANCES (PTY) LIMITED manufacturers of Defy and Ocean products, hereinafter the Company, to the original purchaser only, of the appliance described on the certificate and shall constitute the only warranty given in respect of this appliance.
  • Page 36 PLEASE REGISTER YOUR Machine AT www.defy.co.za DEFY APPLIANCES (PTY) LTD P.O.BOX 12004 JACOBS DURBAN 4026 SOUTH AFRICA...

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