Ferroli BLUEHELIX 352 RRT 24 C Instructions For Use, Installation And Maintenence page 195

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BLUEHELIX PRO RRT 24 C
Table of faults
Table. 10- List of faults
Fault code Fault
A01
No burner ignition
Flame present signal with burner
A02
off
A05
Fan fault
A06
No flame after the ignition phase
F07 - F14
High fume temperature
F15 - A07
F08
Overtemperature protection
A08
intervention
F09
Overtemperature protection
A09
intervention
F10
Delivery sensor fault
A10
F11
Return sensor fault
A11
F12
DHW sensor fault
F13
Fume probe fault
A13
Fume extraction duct safety
A14
device intervention
F34
Supply voltage under 170V
F37
Incorrect system water pressure
EN
Possible cause
No gas
Ignition/detection electrode fault
Faulty gas valve
Insufficient gas supply pressure
Trap blocked
Air/fume ducts obstructed
Electrode fault
Card fault
No 230V power supply
Tachometric signal interrupted
Fan damaged
Ionization electrode fault
Flame unstable
air/fume ducts obstructed
Trap blocked
The fume probe detects an excessive
temperature
Heating sensor damaged
No water circulation in the system
Air in the system
Return sensor damaged
No water circulation in the system
Air in the system
Sensor damaged
Wiring shorted
Wiring disconnected
Sensor damaged
Wiring shorted
Wiring disconnected
Sensor damaged
Wiring shorted
Wiring disconnected
Probe damaged
Wiring shorted
Wiring disconnected
Fault F07 generated 3 times in the last
24 hours
Electric mains trouble
Pressure too low
Water pressure switch damaged or dis-
connected
cod. 3541Q530 - Rev. 01 - 07/2020
Cure
Check the regular gas flow to the boiler and that
the air has been eliminated from the pipes
Check the wiring of the electrode and that it is
correctly positioned and free of any deposits;
replace the electrode if necessary.
Check the gas valve and replace it if necessary
Check the gas supply pressure
Check the trap and clean it if necessary
Remove the obstruction from the flue, fume
extraction ducts, air inlet and terminals.
Check the ionization electrode wiring
Check the condition of the electrode
Electrode to earth
Cable to earth
Check the trap and clean it if necessary
Check the card
Check the 5-pin connector wiring
Check the fan
Check the position of the ionization electrode and
replace it if necessary
Check the burner
Remove the obstruction from the flue, fume
extraction ducts, air inlet and terminals
Check the trap and clean it if necessary
Check the exchanger
Check the flue gas probe
Check the flue material parameter
Check the correct positioning and operation of
the heating sensor and replace it if necessary
Check the circulating pump
Vent the system
Check the correct positioning and operation of
the return sensor and replace it if necessary
Check the circulating pump
Vent the system
Check the wiring or replace the sensor
Check the wiring or replace the sensor
Check the wiring or replace the sensor
Check the wiring or replace the fume probe
See fault F07
Check the electrical system
Fill the system
Check the water pressure switch
195

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