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INSTRUCTIONS FOR USE, INSTALLATION AND MAINTENANCE

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  • Page 1 INSTRUCTIONS FOR USE, INSTALLATION AND MAINTENANCE...
  • Page 2 • Read the warnings in this in- • Incorrect installation or inade- struction booklet carefully quate maintenance can result since they provide important in damage or injury. The man- information on safe installa- ufacturer declines any liability tion, use and maintenance. for damage caused by errors •...
  • Page 3 sonnel using genuine parts. • In case of doubt, do not use Failure to comply with the the unit. Contact the supplier. above can compromise the • The unit and its accessories safety of the unit. must be appropriately dis- •...
  • Page 4 1 Operating instructions ......................299 1.1 Introduction............................299 1.2 Control panel ............................299 1.3 Connection to the power supply, switching on and off ...............302 1.4 Adjustments............................305 2 Installation ..........................315 2.1 General Instructions ........................... 315 2.2 Place of installation ..........................315 2.3 Plumbing connections ........................
  • Page 5: Control Panel

    1.1 Introduction Dear Customer, BlueHelix HiTech RRT C is a high-efficiency, low emissions premix condensing heat generator with heat exchanger in s/steel and incorporated DHW production, using Natural Gas (G20), Liq- uefied Gas (G30-G31) or Propane-Air (G230) and equipped with a microprocessor control sys- tem.
  • Page 6 Indication during operation Heating A heating request (generated by the Room Thermostat or Remote Timer Control) is in- dicated by the flashing radiator symbol. When the burner is lit, the flame symbol ap- pears and the 3 levels indicate the actual in- tensity.
  • Page 7: Frost Protection

    Frost protection In frost protection mode (flow temperature below 5°C) the flame symbol appears. Fault In case of a fault, the display shows the fault code with different graphics depending on the type. A-type fault (fig. 5): For this fault manual intervention is required by pressing the button about 2 seconds.
  • Page 8 1.3 Connection to the power supply, switching on and off Boiler not electrically powered To avoid damage caused by freezing during long idle peri- ods in winter, it is advisable to drain all the water from the boiler. Boiler electrically powered Electrically power to the boiler.
  • Page 9 To interrupt the venting phase (FH or Fh), keep the button pressed for about 2 seconds until the symbol appears on the display. Confirm by pressing the button fig. 10 cod. 3541V300 - Rev. 02 - 03/2021...
  • Page 10 Turning the boiler off and on Changing from one mode to another is possible by repeatedly pressing the button , following the sequence shown in fig. 11. A =“Summer” mode - B = “Winter” mode - C = “Off” mode To turn the boiler off, repeatedly press the button until detail C of fig.
  • Page 11 1.4 Adjustments Winter/summer switchover Repeatedly press the button until the summer symbol (sun) appears, with the word "OFF" for heating (detail 10 - fig. 1): the boiler will only deliver hot water. The frost protection system remains To reactivate the winter mode, repeatedly press the button until the snowflake appears.
  • Page 12 Room temperature adjustment (with optional room thermostat) Using the room thermostat, set the temperature required in the rooms. If the room thermostat is not installed, the boiler will keep the system at the set system delivery setpoint temperature. Room temperature adjustment (with optional remote timer control) Using the remote timer control, set the required temperature in the rooms.
  • Page 13 Installer menu [SERVICE] After selecting the installer menu [Service], press the button . To continue, enter the pass- word “1234”. Use the buttons DHW to set the cell value, and the buttons heating to shift position (fig. 17). fig. 17- Password entry Confirm with the button to access the installer menu[SERVICE] screen where the following menus are available:...
  • Page 14 Boiler information menu [Diagnostic] This menu provides the information, in real time, of the various sensors present in the boiler. To access it, press the button from the main screen, select the item [Diagnostic] and confirm with the button fig. 19 Table 1- Description Boiler information menu [Diagnostic] Parameter displayed Description...
  • Page 15 Boiler counters menu [Counters] The system counters are displayed in this menu: [Burner] Burner operation total hours. [Ignition ok] Number of successful ignitions [Ignition error] Number of failed ignitions. [CH pump time] Pump operation hours in heating. [DHW pump time] pump operation hours in DHW.
  • Page 16 Boiler faults menu [Alarm] The card can store the last 10 faults. Alarm 1 represents the most recent fault that occurred. The codes of the faults saved are also displayed in the relevant menu of the Remote Timer Con- trol. Press the buttons Heating to scroll the list of faults.
  • Page 17 Display adjustment menu [Display] In this menu it is possible to set some dis- play parameters. [Contrast] Contrast adjustment. [Brightness] Brightness adjustment [Backlight time] Display backlight duration. [Reset] Restore factory values. fig. 22 Sliding Temperature When the external probe (optional) is installed, the boiler adjustment system works with "Sliding Temperature".
  • Page 18 Curve: select this item and use the buttons DHW to adjust the de- sired curve from 1 to 10. By adjusting the curve to 0, the slid- ing temperature adjustment is disa- bled (see fig. 24). Offset: Access this sub-menu to access par- allel offset of the curves using the buttons DHW.
  • Page 19 Table 2 Adjustment can be made from the Remote Timer Control menu and the Heating temperature adjustment boiler control panel. Adjustment can be made from the Remote Timer Control menu and the DHW temperature adjustment boiler control panel. Summer mode has priority over a possible Remote Timer Control heating Summer/Winter Switchover demand.
  • Page 20: System Draining

    System draining The drain cock ring nut is located under the safety valve inside the boiler. To drain the system, turn the ring nut (ref. 3 - fig. 27) counter-clockwise to open the cock. Do not use any tools; use hands only. To drain only the water in the boiler, first close the shut-off valves between the sys- tem and boiler before turning the ring nut.
  • Page 21: General Instructions

    2. Installation 2.1 General Instructions BOILER INSTALLATION MUST ONLY BE PERFORMED BY QUALIFIED PERSONNEL, IN AC- CORDANCE WITH ALL THE INSTRUCTIONS GIVEN IN THIS TECHNICAL MANUAL, THE PROVISIONS OF CURRENT LAW, THE PRESCRIPTIONS OF NATIONAL AND LOCAL STANDARDS AND THE RULES OF PROPER WORKMANSHIP. 2.2 Place of installation The combustion circuit is sealed with respect to the place of installation and therefore the unit can be in-...
  • Page 22: System Water Characteristics

    System water characteristics BlueHelix HiTech RRT C boilers are suitable for installation in heating systems with non- significant entry of oxygen (ref. systems "case I" EN14868). A physical separator (e.g.
  • Page 23 height able to ensure compliance with the minimum operating pressure indicated in the product technical specifications. The presence of deposits on the boiler exchange surfaces due to non-compliance with the above requirements will involve non-recognition of the warranty. 2.4 Gas connection Before making the connection, ensure that the unit is arranged for operation with the type of fuel available.
  • Page 24 ties (LINE: brown wire / NEUTRAL: blue wire / GROUND: yellow-green wire) in the connections to the electric line. The unit’s power cable MUST NOT BE REPLACED BY THE USER. If the cable gets damaged, turn the unit off and have the cable replaced only by professionally qualified personnel.
  • Page 25 Accessing the electrical terminal block and fuse Remove the front panel ( ”Opening the front panel” on page 334 ) to access the terminal block (M) and fuse (F) by proceeding as follows (fig. 28 and fig. 29). The terminals indicated in fig. 28 must be with voltage-free contacts (not 230V).
  • Page 26: Fume Ducts

    Parameter b07 Function LC32 Action LC32 The contacts are closed until the water pressure Manages a water loading valve in the heating circuit is restored to the normal level (after manual or automatic topping up) The contacts are closed when the DHW mode is Manages a solar 3-way valve active The contacts are closed when the heating mode...
  • Page 27 Important The unit is a “C-type” with sealed chamber and forced draft; the air inlet and fume outlet must be connected to one of the extraction/suction systems indicated below. Before proceeding with in- stallation, check and carefully observe the above instructions. Also, comply with the provisions on the positioning of wall and/or roof terminals and the minimum distances from windows, walls, ven- tilation openings, etc.
  • Page 28 Connection with separate pipes fig. 32- Examples of connection with separate pipes ( = Air / = Fumes) Table 6- Typology Type Description Wall horizontal exhaust and intake. The inlet/outlet terminals must be concentric or close enough to be subjected to similar wind conditions (within 50cm) Roof vertical exhaust and intake.
  • Page 29 Table 8- Accessories Losses in m Fume exhaust intake Vertical Horizontal PIPE 1 m M/F 1KWMA83W BEND 45° M/F 1KWMA65W 90° M/F 1KWMA01W PIPE SECTION with test point 1KWMA70W Ø 80 TERMINAL air, wall 1KWMA85A fumes, wall with antiwind 1KWMA86A FLUE Split air/fumes 80/80 010027X0 12.0...
  • Page 30 Flexible and rigid pipes To use these diameters follow the instructions below. Access the parameters menu TSP and bring the value of parameter P68 to the value correspond- ing to the length of flue used. After changing the value, proceed with the calibration procedure (see ”Calibration procedure [AUTO SETUP]”...
  • Page 31 Exhaust to a vertical terminal and intake from existing flue. If the BlueHelix HiTech RRT C boiler is to be connected to a flue or a single chimney with natural draft, the flue or chimney must be expressly designed by professionally qualified technical person- nel in conformity with the current regulations and be suitable for sealed chamber units equipped with fan.
  • Page 32: Condensate Drain Connection

    After installation, check the tightness of the fumes and gas circuit. OTHERWISE THERE IS DANGER OF SUFFOCATION DUE TO THE EMISSION OF COMBUSTION FUMES. 2.7 Condensate drain connection IMPORTANT The boiler has an internal trap for draining condensate. Install the hose “B” by pressing it into place.
  • Page 33 3. Service and maintenance All adjustments described in this chapter can only be carried out by qualified personnel. 3.1 Adjustments Gas conversion The unit can work with 2 or 3 family gases, which is clearly indicated on the packaging and on the data plate of the unit.
  • Page 34 (see detail C of fig. 11) and there must be no heating or DHW circuit request. Calibration procedure [AUTO SETUP] 1.Access the parameters menu[TSP]. 9.Exit with the button and unblock the 2.Select parameter b27 with the buttons boiler. Heating and set it to 5 with the Repeat the sequence from point “1”.
  • Page 35 Test mode [Test] Do a heating or DHW request. 1.Access the Main menu [MENU] using the 5.The “Offset” adjustment range is from -8 to button +8. Increasing the value decreases the Follow the path installer menu [Service] , decreasing it increases the CO >enter the Password 1234 (see fig.
  • Page 36 Index Description Range Default 0 = WINTER - SUMMER - OFF Summer/Winter mode 0 = Enabled 1 = WINTER - OFF 0 = Flowmeter exclusion 1 = System thermostat Variable input contact operation 2 = Second room therm. selection 3 = Warning/Alert 4 = Safety thermostat 0 = External gas valve 1 = Alarm...
  • Page 37 Index Description Range Default See ”* Restore Factory Values” on page 332 Restoring Factory Values 10÷80 Heating ramp (ex. 10=20°C/min, 20=12°C/min, 40=6°C/min, 80=3°C/min) Heating standby time 0-10 minutes Heating Post-Circulation 0-255 minutes 0 = Continuous pump (active only in winter mode) Pump operation 1 = Modulating pump Pump modulation DeltaT...
  • Page 38 Index Description Range Default G20/G230: BlueHelix HiTech RRT 24 C = 47 BlueHelix HiTech RRT 28 C = 47 DO NOT MODIFY BlueHelix HiTech RRT 34 C = 49 Fan minimum speed (The parameters are automatically updated) G30/G31: BlueHelix HiTech RRT 24 C = 49 BlueHelix HiTech RRT 28 C = 49 BlueHelix HiTech RRT 34 C = 48 G20/G230:...
  • Page 39 Display Adjustment Menu [DISPLAY] Here it is possible to set some display pa- rameters. [Contrast] Contrast adjustment. [Brightness] Brightness adjustment [Backlight time] Display backlight duration. [Reset] Restore factory values. fig. 40 3.2 Commissioning Before lighting the boiler •Check the tightness of the gas system. •Check correct expansion vessel precharge.
  • Page 40: Maintenance

    First boiler ignition •Make sure there is no draw-off of hot water and room thermostat requests. •Turn on the gas and check that the gas supply pressure ahead of the unit complies with the tech- nical data table or in any case the tolerance provided for by the regulations. •Power the boiler electrically, the display shows the software version number of the control unit and display and then FH and Fh air venting cycle (see cap.
  • Page 41 To open the boiler casing: 1.Undo the screws “1” (see fig. 41). 2.Pull the panel outwards and lift it. fig. 41- Front panel opening On this unit, the casing also acts as a sealed chamber. After any operation involving opening the boiler, care- fully check the correct refitting of the front panel and its seal.
  • Page 42: Periodical Check

    Periodical check To ensure proper operation of the unit over time, have qualified personnel carry out a yearly in- spection, providing for the following checks: •The control and safety devices (gas valve, flow meter, thermostats, etc.) must function correctly. •The fume exhaust circuit must be perfectly efficient. •The sealed chamber must be tight.
  • Page 43 Extraordinary maintenance and replacement of components After replacing the gas valve, burner, electrode and PCB, it is necessary to do the calibration pro- cedure [AUTO SETUP] (see “Calibration procedure [AUTO SETUP]” on page 328). Then follow the instructions in par. “Checking the combustion values” on page 327. Gas valve replacement •Disconnect the power supply and close the gas cock ahead of the valve.
  • Page 44 Main exchanger replacement Before carrying out the following instructions it is advisable to protect the room and the boil- er’s electrical box against accidental water spillage. Disconnect the power supply and close the gas cock ahead of the valve •Disconnect the fume sensor connector 1. •Insert the new exchanger, resting it on the •Disconnect the fan connector bottom screws "5"...
  • Page 45 fig. 48 fig. 50 fig. 49 cod. 3541V300 - Rev. 02 - 03/2021...
  • Page 46: Pcb Replacement

    PCB replacement •Disconnect the power supply and close the gas cock ahead of the valve. •Undo the two screws “1” and rotate the control panel. •Raise the electrical box cover by operating on the tabs “2” •Undo the screws “3”. Raise the board by operating on the side tabs “4”. •Remove all the electrical connectors.
  • Page 47: Fan Replacement

    Fan replacement •Disconnect the power supply and close the gas cock ahead of the valve. •Remove the fan electrical connections. •Undo the screws “1” and gas pipe connection “2”. •Remove the venturi “3”. fig. 54 fig. 53 Water pressure switch replacement Before carrying out the following instructions it is advisable to protect the room and the boil- er’s electrical box against accidental water spillage.
  • Page 48: Troubleshooting

    Water inlet filter cleaning •Disconnect the power supply and close the gas cock ahead of the valve. •Isolate the boiler by operating the DHW inlet and system shut-off valves. •Clean the water inlet filter. fig. 56 fig. 57 3.4 Troubleshooting Diagnostics LCD display Off If, even after touching the buttons, the display does not come on, check that the card is electrically...
  • Page 49 Table of faults Table 11- List of faults Fault code Fault Possible cause Cure Check the regular gas flow to the boiler and No gas that the air has been eliminated from the pipes Check the wiring of the electrode and that it is Ignition/detection electrode fault correctly positioned and free of any deposits;...
  • Page 50 Fault code Fault Possible cause Cure Sensor damaged Return sensor fault Wiring shorted Check the wiring or replace the sensor Wiring disconnected Gas valve connection Damaged electrical connection check the wiring, or replace the valve between the control unit and gas valve Sensor damaged DHW sensor fault...
  • Page 51 Fault code Fault Possible cause Cure Connection cable interrupted or Check the connection not inserted Communication fault between Misalignment of parameters display and control unit between control unit and dis- Turn the power off and on play Reset the fault and do the Calibration proce- Board replacement dure [AUTO SETUP].
  • Page 52: Technical Data And Characteristics

    4. Technical data and characteristics 4.1 Dimensions and connections fig. 58- Front view fig. 59- Side view fig. 61- Bottom view fig. 60- Top view Gas inlet - Ø 3/4” DHW outlet - Ø 1/2” Cold water inlet - Ø 1/2” 10 System flow - Ø...
  • Page 53: General View

    4.2 General view Safety valve Heating circulating pump Heating temperature sensor Automatic air vent DHW temperature probe Gas valve Expansion vessel Ionization/ignition electrode Diverter valve Flowmeter Water gauge Return sensor Fume temperature sensor Trap DHW exchanger Condensate tray Pressure sensor Fan/Burner assembly fig.
  • Page 54: Technical Data Table

    4.4 Technical data table Table 12- Technical data table BlueHelix BlueHelix BlueHelix Data Unit HiTech RRT HiTech RRT HiTech RRT 24 C 28 C 34 C PRODUCT IDENTIFICATION CODES 0T4B2AWA 0T4B4AWA 0T4B7AWA COUNTRIES OF DESTINATION IT-ES-RO-PL-GR II2HM3+ (IT) - II2H3+ (ES-GR) - II2H3B/P (RO) - GAS CATEGORY II2ELwLs3B/P (PL) Max.
  • Page 55 cod. 3541V300 - Rev. 02 - 03/2021...
  • Page 56 cod. 3541V300 - Rev. 02 - 03/2021...
  • Page 57 cod. 3541V300 - Rev. 02 - 03/2021...
  • Page 58 4.5 Diagrams Residual head available for system BlueHelix HiTech RRT 24 C fig. 64- Residual head available for system BlueHelix HiTech RRT 28 C fig. 65- Residual head available for system BlueHelix HiTech RRT 34 C fig. 66- Residual head available for system cod.
  • Page 59: Wiring Diagram

    4.6 Wiring diagram 16 Fan 136 Flowmeter 32 Heating circulating pump 138 External probe (optional) 34 Heating temperature sensor 139 Remote timer control (optional) 42 DHW temperature probe 186 Return sensor 44 Gas valve 191 Fume temperature sensor 72 Room thermostat (not supplied) 288 Frost protection kit 81 Ionization/ignition electrode 294 Pressure sensor...

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