Troubleshooting - ViewSonic VS19594 User Manual

Troubleshooting

This section describes some common problems that you may experience when
using the projector.
Problem or Issue
The projector does not
turn on
There is no picture
The image is blurred
The image is reversed
The image is stretched
when projecting a 16:9
DVD
The remote control
does not work
• Ensure the power cord is properly attached to the
projector and to the power outlet.
• If the cooling process has not completed, please
wait until it has finished then try to turn on the
projector again.
• If the above does not work, try another power
outlet or another electrical device with the same
power outlet.
• Ensure the video source cable is connected
properly, and that the video source is turned on.
• If the input source is not selected automatically,
select the correct source with the "Source Input"
on either the projector or the remote control.
• Adjusting focus with the Focus Ring will help
correctly focus the projection lens.
• Ensure the projector and screen are aligned
properly. If necessary, adjust the height of the
projector as well as the projection angle and
direction.
• Open the OSD Menu and go to: Setup > Projection
and adjust the projection option.
• When you play an anamorphic DVD or 16:9 DVD,
the projector will show the best image in 16:9.
• If you play a 4:3 format DVD title, please change
the format as 4:3 in projector OSD Menu.
• Please setup the display format as 16:9 (wide)
aspect ratio on the DVD player.
• Ensure there are no obstacles between the remote
control and projector; and that they are within
range, 8m (26 ft).
• The batteries may be out of power, please check
and replace if necessary.
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Possible Solutions