Troubleshooting; Checkpoints - Samsung NV7B4450VAS User & Installation Manual

Troubleshooting

Checkpoints

If you encounter a problem with the oven, first check the table below and try the
suggestions. If the problem continues, contact a local Samsung service centre.
Problem Cause
• If there is foreign matter
The buttons cannot
be pressed properly. caught between the
buttons
• Touch model: if there is
moisture on the exterior
• If the lock function is set
The time is not • If there is no power
displayed. supplied
The oven does not • If there is no power
work. supplied
The oven stops • If it is unplugged from the
while in operation. power socket
The power turns off • If continuous cooking takes
during operation. a long time
• If the cooling fan does not
work
• If the oven is installed
in a place without good
ventilation
• When using several power
plugs in the same socket
There is no power to • If there is no power
the oven. supplied
The oven exterior
is too hot during
operation.
Action
The door cannot be
• Remove the foreign matter
opened properly.
and try again.
The interior light
• Remove the moisture and
is dim or does not
try again.
turn on.
• Check whether the lock
function is set.
• Check whether there is
power supplied.
• Check whether there is
power supplied.
Electric shock occurs
• Reconnect the power.
on the oven.
• After cooking for a long
time, let the oven cool.
There is water
• Listen for the sound of the
dripping.
cooling fan.
There is steam
• Keep the gaps specified
through a crack in
in the product installation
the door.
guide.
There is water
• Use a single plug.
remaining in the
oven.
• Check whether there is
power supplied.
Problem Cause
• If the oven is installed
in a place without good
ventilation
• If there is food residue
stuck between the door
and product interior
• If the lamp turns on and
then off
• If the lamp is covered
by foreign matter during
cooking
• If the power is not
properly grounded
• If you are using a socket
without grounding
• There may be water or
steam in some cases
depending on the food.
This is not a product
malfunction.
Action
• Keep the gaps specified
in the product installation
guide.
• Clean the oven well and
then open the door again.
• The lamp automatically
turns off after a certain
amount of time to save
power. You can turn it on
again by pressing the oven
light button.
• Clean the inside of the
oven and then check.
• Check whether the
power supply is properly
grounded.
• Let the oven cool and then
wipe with a dry dish towel.
English 51