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KONA Hybrid
• If severe damage causes high-voltage components to become exposed, emergency responders should
take appropriate precautions and wear appropriate insulated personal protective equipment.
• Do not attempt to remove the safety plug while standing in the water.
• Never cut or disconnect the high voltage orange cabling and connectors without first disabling the system
by removing the safety plug.
• Exposed cables or wires may be visible inside or outside the vehicle. Never touch the wires, cables,
connectors, or any electric components before disabling the system, to prevent injury or death due to
electrical shock.
Failure to follow any of these instructions may result in serious injury or death by electrocution.
• Do not cut through any component of the Airbag (SRS) system (Supplementary Restraint System)
• SRS components may remain powered and active for up to 3 minutes after the 12V electrical system is shut
off or disabled.
Disconnect the battery negative cable and wait for at least 3 minutes before beginning work.
Failure to follow any of these instructions may result in serious injury or death from accidental deployment of
the airbag system.
Emergency Response Guide
HYUNDAI ROADSIDE
1800 186 306

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  • Page 1 KONA Hybrid Emergency Response Guide HYUNDAI ROADSIDE 1800 186 306 • If severe damage causes high-voltage components to become exposed, emergency responders should take appropriate precautions and wear appropriate insulated personal protective equipment. • Do not attempt to remove the safety plug while standing in the water.
  • Page 2: Table Of Contents

    Contents 1. Identification / recognition 2. Immobilisation / stabilisation / lifting 3. Disable direct hazards / safety regulations 4. Access to the occupants 5. Stored energy / liquid / gases / solids 6. In case of fire 7. In case of submersion 8.
  • Page 3: Identification / Recognition

    1. Identification / recognition Initial Response: Identify, Immobilize and Disable The following procedures should be used whenever you are dealing with a KONA HEV at an emergency scene. However, all operations should be consistent with your department's standard operating procedures, guidelines, and any applicable laws. When an High voltage system is damaged in a crash, the high voltage safety systems may have been compromised and present a potential high voltage electrical shock hazard.
  • Page 4 1. Identification / recognition 1.1 Identifying a HYUNDAI KONA EMBLEM and Hybrid system KONA has logos on the tail gate & hood and an identifying exterior design. Additionally, there are orange colored high-voltage electrical cables in the engine room and...
  • Page 5 1. Identification / recognition 1.1 Identifying a HYUNDAI Kona VIN Label The VIN (Vehicle Identification Number) identifies an electric car with a “1” displayed in the 8th position, as shown in the below picture. The VIN can be found: 1) Underneath the front passenger seat (or driver seat).
  • Page 6: Immobilisation / Stabilisation / Lifting

    2. Immobilisation / stabilisation / lifting 2.1 Immobilisation The next step is to immobilise the vehicle to prevent any accidental movement that can endanger response personnel or civilians. When the "READY" mode light is illuminated on the Instrument Panel, the vehicle can move silently using the electric motor. Responders should approach the vehicle from the sides and stay away from the front or rear as they are potential paths for vehicle movement.
  • Page 7 2. Immobilisation / stabilisation / lifting 2.2 Vehicle Stabilisation Use standard stabilisation(lift) points, as shown beside. Always be sure to connect to a structural member of the vehicle and avoid placing cribbing under high voltage cables, and other areas not normally considered acceptable. Lift Block Lift Block...
  • Page 8: Disable Direct Hazards / Safety Regulations

    3. Disable direct hazards / safety regulations The final step in the initial response process, conducted after immobilising the vehicle, is to disable the vehicle, its SRS components and the high voltage electrical system. To prevent current flow through the system, use the following procedure to disable the vehicle. 12V battery Power Off High voltage shut off...
  • Page 9 3. Disable direct hazards / safety regulations Without depressing the brake pedal Pressing Button Vehicle condition POWER button Position/LED One time ACC/ON Electrical accessories are operational. The warning lights can be checked before the Two times ON/ON vehicle is started. Three times While depressing the brake pedal Pressing...
  • Page 10 3. Disable direct hazards / safety regulations b) Open the junction block upper cover and find the High voltage cut-off switch (B). c) Pull the Service interlock connector(B) to disconnect B : High voltage cut-off Switch Electrocution Risk • Before engaging in any emergency response procedures, ensure the vehicle is disabled and wait 5 minutes to allow the capacitor in the high voltage system to discharge to avoid electrocution.
  • Page 11: Access To The Occupants

    4. Access to the occupants 4.1 Extraction Operations Before performing any extraction operations, the first responders should "Identify, Immobilise and Disable" the vehicle as discussed in sections on emergency procedures. 4.2 Vehicle Stabilisation Use standard stabilization(lift) points, as shown beside. Always be sure to connect to a structural member of the vehicle and avoid placing cribbing under high voltage cables, and other areas not normally considered...
  • Page 12 4. Access to the occupants 4.4 Location of ultra-high strength steel In these images, high strength steel is used in the areas colored in blue and ultra-high strength steel is used in the red colored areas. Depending on the tools used, ultra high strength steel can be challenging or impossible to cut.
  • Page 13 4. Access to the occupants 4.5 Occupants rescue guide When dealing with the emergency situation, check the components as below. Supplemental Restraint Syst Airbag Gas Airbag em Control Module (SRSCM) Inflators High voltage cable 12V Battery Air-conditioning line Ultra-High Strength High voltage disconnect OBC (On –...
  • Page 14: Stored Energy / Liquid / Gases / Solids

    5. Stored energy / liquid / gases / solids 5.1 High voltage system H.V. Cable H.V. Battery HPCU Hybrid Motor HPCU Hybrid Power Control Unit When current flows through the coil. It generates a Motor rotating magnetic field and generates motor torque. Supplies electric energy to traction motor and stores H.V.
  • Page 15 5. Stored energy / liquid / gases / solids 5.1 High voltage system High voltage battery The HV Lithium ion battery supplies and stores electric energy, to the traction motor and is located under the 2 seats. 12V auxiliary battery One is in the H.V.
  • Page 16 5. Stored energy / liquid / gases / solids 5.2 High voltage orange cabling The High Voltage cabling is orange, per Society of Automotive Engineers (SAE) standards. Cables run under the floor of the vehicle and connect the High Voltage Battery to the HPCU, Motor, A/C compressor and other High Voltage components.
  • Page 17: In Case Of Fire

    6. In case of fire 6.1 Firefighting Operations Strict precautions must be taken while conducting firefighting operations due to following Reasons: • Lithium-ion batteries contain electrolyte that can vent, ignite and produce sparks when subjected to temperatures above 300°F. • Vehicle may burn rapidly with a flare-burning effect. •...
  • Page 18 6. In case of fire 6.3 How to deal with the situation Extinguish the fire with a large amount of water. Fire Don’t use seawater or salt water. It can generate the toxic vapor or cause the reignition. Disconnecting 12V connector, Damaged Disabling the high voltage system, Battery...
  • Page 19 6. In case of fire 6.3.2 High Voltage Battery Damage and Fluid Leaks If electrolyte solution leakage, or any damage to the Lithium ion battery casing is observed, the first responders should attempt to neutralize the battery by applying a large volume of water to the battery pack while wearing appropriate Personal Protective Equipment (PPE).
  • Page 20 6. In case of fire 6.4 High Voltage Battery re-ignition by stranded energy Damaged cells in the high voltage battery can experience thermal runaway* and reignition. To prevent reignition, the first responder and second responder need to be aware of the risk of stranded energy* which remains in the damaged cells and lead to reignition.
  • Page 21: In Case Of Submersion

    7. In case of submersion 7.1 Submerged or Partially Submerged Vehicles Some emergency responses can involve a submerged vehicle. Grandeur that is submerged does not have high-voltage components on the vehicle’s body or framework. It is safe to touch the vehicle’s body or framework if there is no severe damage to the vehicle, whether it is in water or on land.
  • Page 22: Towing / Transportation / Storage

    Towing the KONA HEV is not different from towing a conventional vehicles. If emergency towing is necessary, we recommend having it done by an authorized Hyundai dealer or a commercial tow-truck service. Proper lifting and towing procedures are necessary to prevent damage to the Dollies vehicle.
  • Page 23 8. Towing / Transportation / storage 8.2 Storage of damaged vehicle with the damaged battery • Drain fluids and water, then disconnect the connector of the 12V battery and High Voltage cut-off switch before storing a damaged vehicle. • Place the vehicle in an open space away from any structure, vehicle, or building. •...
  • Page 24 8. Towing / Transportation / storage 8.3 Battery Storage • To store the damaged battery safely, the battery must be discharged. • If the battery can be removed from the vehicle, using salt water and discharge the battery. • Prepare approx. 2% salt water by pouring salt into the water. •...
  • Page 25: Important Additional Information

    9. Important additional information 9.1 Emergency Starting Jump Starting 1. Make sure the booster battery is 12V and that its negative terminal is grounded. 2. If the booster battery is in another vehicle, do not allow the vehicles to come in contact. 3.
  • Page 26 9. Important additional information 9.2 Airbag system (SRS: Supplemental Restraint System) Airbag Six airbags are installed in the KONA HEV, located in the areas shown in the image below. Before performing any emergency procedure, make sure the vehicle ignition switch is turned off and disconnect the 12V battery connector (located in the engine room) to prevent accidental deployment of undeployed airbags.
  • Page 27 9. Important additional information Airbag system components 1. Driver Front Airbag 5. Curtain Airbag 2. Passenger Front Airbag 6. SRS Control Module (SRSCM) 3. Seat Belt Pretensioner (BPT) 7. EFD(Emergency Fastening Device) 4. Side Airbag(Front, Center, Rear) Undeployed Airbags To avoid injuries caused by accidental deployment of undeployed airbags •...
  • Page 28 9. Important additional information Seat belt System 1) Front Seatbelt Pretensioner 2) EFD (Emergency Fastening Device) 3) Rear Seatbelt Pretensioner Undeployed Airbags To avoid injuries caused by accidental deployment of undeployed airbags • Do not cut the airbag system shown in the image above. •...
  • Page 29 HYUNDAI ROADSIDE ASSIST 1800 186 306 © 2023 Copyright Hyundai Motor Company Australia Pty Limited All rights reserved. This document may not be altered without the written permission of Hyundai Motor Company or Hyundai Motor Company Australia Pty. Ltd.

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