Symptom Table - IBM 3274 User Manual

If the problem still exists after the preliminary checks, find the
failing condition in the Symptom Table and take the action
recommended.
Symptom Table
Symptom
3274 displays operational
error codes.
All attached devices fail.
All devices attached to a
3299 fail.
A single display attached to
a 3299 Terminal Multiplexer
fails.
A single display or multiple
displays attached directly to
a 3274 (without 3299) fail.
An attached printer fails.
Action
Go to Procedure 21 on page
2-49.
If the 3274 is powered on and
successfully IMLed, the
problem is unlikely to be
3274 hardware. Factors such
as cabling, host
programming, modem
operation, and customization
should be considered.
Go to Procedure 1 on page
2-9.
Go to Procedure 16 on page
2-39.
Go to Procedure 4 on page
2-14.
Go to Procedure 15 on page
2-37.
Note:
You can confirm the status of attached devices and
associated signal cables by running the
/3
Test (Status
Summary Display Test) described on page
1-57
of this
guide.
Section 2. Problem Determination
2-5