Trouble Shooting; Fault Table - NEFF B47VR32 0B Series Instruction Manual

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3Trouble shooting

I f a fault occurs, there is often a simple explanation.
T r o u b l e s h o o t i n g
Before calling the after-sales service, please refer to the
fault table and attempt to correct the fault yourself.
Tip: If a meal does not turn out exactly as you wanted,
refer to the "Tested for you in our cooking studio"
section.Here, you will find plenty of cooking tips and
notes.

Fault table

:
Warning – Risk of electric shock!
Work on the appliance electronics may only be
performed by a specialist.
Always disconnect the appliance from the power
supply when work is carried out on the electronics.
Switch off the circuit breaker or remove the fuse
from your household fuse box.
Fault
The appliance does not work
Operations with steam or descaling
do not start or do not continue
After switching on an operating mode,
a message is shown on the display
which indicates that the temperature
is too high
The appliance prompts you to rinse
The appliance prompts you to descale
without the counter appearing before-
hand
Buttons flash
Cooked dishes turn out too moist or
too dry when cooking with steam-
assisted applications
The "Fill water tank" message
appears even though the water tank
is full
Steam escapes from the ventilation
slots during cooking
Possible cause
The plug is not plugged into the mains
Power cut
The circuit breaker is faulty
Water tank empty
The panel is open
Descaling locks operations with steam
Faulty sensor
The appliance has not cooled down sufficiently
The power supply was interrupted or the appliance
was switched off during the descaling process
The set water hardness range is too low
Normal occurrence caused by condensation behind
the control panel
The wrong steam intensity was selected
The panel is open
The water tank is not clicked into place
Faulty sensor
The water tank has fallen off. Due to the impact, com-
ponents inside the water tank have come loose, and
the tank is leaking.
Normal procedure
:
Warning – Risk of injury!
Incorrect repairs are dangerous. Do not attempt to
repair the appliance yourself. Repairs must only be
carried out by one of our trained after-sales engineers. If
the appliance is defective, call the after-sales service.
:
Warning – Risk of electric shock!
Incorrect repairs are dangerous. Repairs may only be
carried out and damaged power cables replaced by
one of our trained after-sales technicians. If the
appliance is defective, unplug the appliance from the
mains or switch off the circuit breaker in the fuse box.
Contact the after-sales service.
Notes/remedy
Connect the appliance to the power supply
Check whether other kitchen appliances are working
Check in the fuse box to make sure that the fuse for
the appliance is OK
Refill water tank
Close the panel
Carry out descaling
Call the after-sales service
Allow the appliance to cool down and switch the oper-
ating mode on again
Once the appliance is switched on again, rinse it twice
Carry out descaling
Check the set water hardness range and adjust it, if
necessary
As soon as the condensation has evaporated, the but-
tons no longer flash
Select a higher or lower steam intensity
Close the panel
Click the water tank into place
~ "Steam" on page 17
Call the after-sales service
Order a new water tank
Not possible
Trouble shooting
en
33

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