LG FV141 H2BA Series Owner's Manual page 60

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TROUBLESHOOTING
60
Symptoms
Drying performance is
too low or bad.
A warm air comes out
from the rear side of
the appliance.
Wi-Fi
Symptoms
Your home appliance
and smartphone are
not connected to the
Wi-Fi network.
Possible Cause & Solution
Water is not properly supplied. The water is used for auto-cleaning of
lint-filter on drum during the drying.
• Make sure the water supply tap is open.
Water does not properly drain.
• Make sure the drain filter is not clogged.
The appliance is overloaded.
• Check the load capacity for the selected programme. If necessary, add a
time dry programme.
The spin speed is too low.
• Select the highest spin speed allowed for the wash programme.
This appliance makes a warm air to dry the clothes.
• This warm air dries the clothes and comes out from the rear side of the
appliance.
Possible Cause & Solution
The password for the Wi-Fi that you are trying to connect to is incorrect.
• Find the Wi-Fi network connected to your smartphone and remove it, then
register your appliance on LG ThinQ.
Mobile data for your smartphone is turned on.
• Turn off the Mobile data of your smartphone and register the appliance
using the Wi-Fi network.
The wireless network name (SSID) is set incorrectly.
• The wireless network name (SSID) should be a combination of English
letters and numbers. (Do not use special characters).
The router frequency is not 2.4 GHz.
• Only a 2.4 GHz router frequency is supported. Set the wireless router to 2.4
GHz and connect the appliance to the wireless router. To check the router
frequency, check with your internet service provider or the router
manufacturer.
The distance between the appliance and the router is too far.
• If the distance between the appliance and the router is too far, the signal
may be weak and the connection may not be configured correctly. Move
the location of the router so that it is closer to the appliance.