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Battery pack charging temperature | 4°C ~ 40°C | @Max Charging Current: 0.5C | |
Battery pack using temperature | 4°C ~ 40°C | @Max Discharge Current: 0.5C | |
Battery pack storage temperature | Storage(1month) | -20°C ~ 60°C @Less than 70% RH | If the battery pack store at 25°C over the 3 months period, it should be recharged. |
Long Storage(3months) | -20°C ~ 45°C @Less than 70% RH | ||
Long Storage(1year) | -20°C ~ 20°C @Less than 70% RH |
Thank you for choosing a Roborock S4 robot vacuum.
This robot vacuum features a precision laser mapping system able to quickly and accurately create maps of your home. Adaptive routing algorithms then allow it to plan the most effective cleaning route for each room based on the shape of the room and the obstacles within. Suction is generated by a powerful fan and advanced airflow management. A floating main brush keeps close to the ground, flicking dust and hair into the suction flow for a more thorough clean.
Through the Roborock app, you can see a map of your home, the location of the robot, and its cleaning path in real-time, set cleaning schedules and specific cleaning areas, and more, for full remote control. When at home, you can also control your robot with your voice through a voice assistant.
Roborock S4 was designed to make your life simpler through technology.
Now you can step away from vacuuming and focus on spending time with the people you love. We hope you enjoy your robot.
Robot
Note: Press any bu on to pause cleanup, return to the dock, or spot clean.
Parts list
Dustbin and Robot
Charging dock
Main Unit
This robot is controlled through the Mi Home app. Through the MIUI system, it can be connected to other smart home products.
Press and hold thebutton to turn on the robot. The power indicator will turn on, and the robot will enter Standby mode. If the robot is asleep, press and hold the
button to turn it off and end the current cleanup.
Note: The robot cannot be turned off when it is charging.
Press thebutton to start a cleanup. Once started, the robot will plan its cleaning route based on its scan of the area. It cleans along the wall of a zone first and then moves in a Z-shaped cleaning route to cover the whole area efficiently and thoroughly.
Note:
When the robot is cleaning, press any button to pause it. Then press thebutton to continue cleaning or the
button to stop the cleanup and send it back to the dock.
Note: Placing a paused robot on the charging dock manually will end the current cleanup.
If the robot is paused for over 10-minutes, it will go to sleep, and its power indicator will flash slowly. Press any button to wake it back up.
Note:
Auto: After cleanup, the robot will automatically return to the charging dock to recharge.
Manual: In Pause mode, press thebutton to send the robot back to the charging dock.
The power indicator will flash slowly as the robot charges.
Note: If the cleanup was started away from the charging dock and the robot could not return to the dock after cleanup, it will instead return to its starting point. Place the robot directly on the dock to start recharging.
If an error occurs while the robot is cleaning, the power indicator will flash red quickly, and you will hear a voice alert.
Note:
If your phone cannot connect to the robot because you have changed your router configuration, forgotten your password, or any other reason, open the top cover to see the WiFi indicator light then press and hold thebutton and
button until you hear the "Resetting WiFi" voice alert. When the WiFi indicator light flashes slowly, reset is complete.
Note: If the robot is left connecting to the network for over an hour, its WiFi will be disabled. Reset WiFi before attempting reconnection.
In Standby or Pause modes, press and hold thebutton to spot clean. A 1.5m x 1.5m square area centered on the robot will be cleaned. After cleanup, the robot will return to the center of the square.
Note: Pressing any button will cancel the current spot cleanup
Use the Mi Home app to set start times and suction levels for scheduled cleanups. The robot will return to the charging dock after each cleanup.
Use the Mi Home app to set a destination for the robot. It will then go to that point.
Use the Mi Home app to draw a specific zone for the robot to clean.
Note: While cleaning the designated zone, the robot may move outside zone borders. Make sure that there are no cables or obstacles placed close to the cleanup zone.
Use the Mi Home app to chose from Quiet, Balanced, Strong, or MAX modes. The Balanced mode is the default.
In DND mode, no cleanups will start, no voice alerts will play, and the power indicator will dim. DND mode is set from 22:00 to 08:00 by default and can be disabled or modified in the Mi Home app.
The Mi Home app can be used to draw virtual no-go zones and barriers to keep the robot from entering the areas you define.
Note:
Live map | Cleanup records | Robot location |
Change cleaning mode | Remote control mode | Control other Mi Home devices |
View cleaning history | View robot status | Change voice pack |
Firmware updates |
Note: Functions and details of the Mi Home app may vary slightly due to the continuous app development and upgrades.
The charging dock should be plugged in and placed against a wall on level ground, with more than 0.5m (1.6ft) of clearance on each side, and more than 1m (3.3ft) in front. For the best experience, when using the mobile app, place the charging dock in an area with strong WiFi coverage.
Note: Do not place the charging dock in direct sunlight or block the locator beacon; otherwise, the robot may not be able to return to the charging dock.
*Weekly cleaning recommended
Note: Main brush replacement every 6-12 months is recommended.
*Weekly cleaning is recommended
*Bi-weekly cleaning is recommended
The robot is equipped with a high-performance lithium-ion rechargeable battery pack. To maintain battery performance, keep the robot charged.
Note: If the robot is to be left unused for an extended period, turn it off before storage and charge it at least once every three months to avoid battery damage resulting from over-discharging.
*Monthly cleaning recommended
Use a soft dry cloth to clean the charging contacts of the charging dock.
*Monthly cleaning recommended
If the robot is not functioning after a system reset, turn it on, then press thebutton. Then press and hold the Reset button until you hear the "Start restoring initial version" voice alert. The robot will then be restored to factory settings.
*Monthly cleaning recommended
If the robot does not respond when you press a button or the robot cannot be shut down, press the Reset button. The robot will then restart.
After a system reset, cleaning schedules, WiFi and other settings will be restored to factory settings.
Firmware updates are carried out using your phone. Connect the robot to the charging dock and ensure that the battery level is higher than 20% before updating. The power indicator will flash white quickly during the firmware update.
When the cleaner is on the charging dock, hold and press "Recharge" for 10 seconds until you hear a "Ding-dong" sound, and Holiday mode will be activated.
In this mode, the LED indicator will dim, functions that has nothing to do with charging such as cleaning, recharging and remote control via WIFI will be disabled, and the cleaner will enter low power consumption mode to maintain optimal battery performance.
After Holiday mode is activated, you can disable it by holding and pressing "Recharge" for 10 seconds until the LED indicator brightens.
Use a soft dry cloth to wipe and clean all sensors, including:
Name | Parameters |
Dimensions | 354.7×350×96 mm |
Battery | 14.4 V/5200 mAh lithium battery |
Weight | Approx. 3.8 kg |
Wireless connection | WiFi Smart Connect |
Rated voltage | 14.4VDC |
Rated power | 58W |
Note: The serial number is on a sticker on the underside of the robot.
Name | Parameters |
Dimensions | 265×109×129mm |
Rated power | 42W |
Rated input | 100-240VAC |
Rated output | 20VDC 1.8A |
Rated frequency | 50-60Hz |
If an error occurs during cleanup, the power indicator will flash red quickly, and a voice alert will play. Refer to the table below for resolution options.
Errors | Troubleshooting |
Error 1: Rotate the laser head to check that it turns freely. | The LDS unit is jammed. Remove any items blocking it then move the robot to a new location and restart. |
Error 2: Clean and lightly tap the bumper. | The bumper is stuck. Tap the bumper repeatedly to dislodge any jammed items. If nothing falls out, move the robot to a new location and restart. |
Error 3: Move the robot to a new location and restart. | A wheel is suspended. Move the robot to a new location and restart. |
Error 4: Wipe the cliff sensors, move the robot away from raised edges, and restart. | The robot is suspended. Move it to a new location and restart. If the problem persists, clean the cliff sensors. |
Error 5: Remove the main brush and clean the brush and bearing. | The main brush may be tangled up. Remove and clean both it and its bearings. |
Error 6: Remove and clean the side brush. | The side brush may be tangled up. Remove and clean it. |
Error 7: Look for anything stuck in the driving wheels then move the robot to a new location and restart. | The driving wheels may be jammed. Remove and clean them. |
Error 8: Clear away any obstacles around the robot. | The robot may be stuck. Clear any obstacles from around it. |
Error 9: Install the dustbin and filter. | Reinstall the dustbin and filter and check that they are installed properly. If the problem persists, try replacing the filter. |
Error 10: Filter is either wet or blocked. | The filter is not completely dry. Dry the filter for at least 24 hours. The filter may also require cleaning. If the problem persists, replace the filter. |
Error 11: High-intensity magnetic field detected. Move the robot away from barrier tape and restart. | The robot is too close to barrier tape and cannot start. Move it to a new location and restart. |
Error 12: The battery is too low. Recharge before use. | Low battery. Recharge before use. |
Error 13: Charging error. Clean the charging contact area. | Use a dry cloth to wipe the charging contacts on the robot and on the charging dock. |
Error 14: Battery error. | The battery temperature is either too high or too low. Wait until it returns to normal. |
Error 15: Wipe the wall sensor. | The wall sensor is dirty. Wipe it clean. |
Error 16: Robot is tilted. Place it on flat ground and restart. | The robot is placed at an angle. Move it to flat ground and restart. |
Error 17: Side brush module error. Reset the system. | The side brush module is experiencing a fault. Reset the system. |
Error 18: Vacuum fan error. Reset the system. | The vacuum fan is experiencing a fault. Reset the system. |
Error 19: The charging dock has no power. Check that the power cable is properly inserted. | The charging dock power cable may have come loose. Re-insert the power cable then retry recharging. |
Error 24: Virtual no-go zone or barrier detected. Move the robot to a new location and restart. | Move the robot out of the virtual no-go zone or barrier and restart. |
Internal error. Reset the system. | Malfunction due to an internal error. Reset the system. |
Note: A system reset may not resolve all problems.
If the problem persists after using the recommendations in the table above, please email our after-sales service team:
US/Non-Europe Support: support@roborock.com
Europe Support: support@roborock-eu.com
Problem | Solution |
Unable to power on | Battery level may be too low. Charge the robot and retry. Battery temperature may be too low or too high. Try again when the battery is between 0°C (32°F) to 40°C (104°F). |
Unable to charge | If the charging dock is not receiving power, check that both ends of the power cable are properly connected. If contact is poor, clean the contact areas of the charging dock and the robot. Power is restored when the power indicator light turns on. |
Slow charging | If the robot is being used in a very hot or very cold environment, it will reduce its charging speed to extend its battery life. The charging contact points also may be dirty. If that is the case, clean them using a dry cloth. |
Unable to recharge | There are too many obstacles near the charging dock. Please place it in an open area. The robot is too far from the charging dock. Place it closer. |
Abnormal behavior | Restart the robot. |
Noise during cleaning | The main brush, side brush or main wheel may be jammed. Turn off the robot and clean them. |
Poor cleaning ability or dust falling out | If the dustbin is full, empty it. If the filter is blocked, wash it. If the main brush is tangled up, clean it. |
Problem | Solution |
Unable to connect to WiFi | If WiFi is disabled, reset it and try again; if the WiFi signal is weak, make sure the robot is within the coverage of a WiFi signal. If the WiFi connection is abnormal, reset the WiFi, download the latest mobile app, then try reconnecting to the WiFi. The app may not support your model of robot. You can view supported robots in-app. |
Scheduled cleanups are not starting | The battery level is too low. Scheduled cleanup can only begin when the battery level is above 20%. |
Is power always being drawn when the robot is on the charging dock? | The robot will draw power while it is docked to maintain battery performance, but power consumption is incredibly low. |
Does the robot need to be charged for at least 16 hours the first three times it is used? | No. The robot can be used any time after it has been fully charged once. |
Cleaning does not resume after recharging | Make sure that the robot is not in DND mode because DND mode will prevent cleanup. When cleaning a space requiring a top-up charge, if the robot was placed manually on the charging dock before it topped up automatically, it will not be able to continue cleanup. |
The robot cannot return to the charging dock after spot cleaning or when it has been moved manually. | After a spot cleanup or a significant position change, the robot will re-generate the map. If the charging dock is too far away, it may not be able to return for recharging and must be placed on the charger manually. |
Robot Vacuum Cleaner
Manufacturer: Beijing Roborock Technology Co. Ltd.
Product Model: roborock S4
Address of Manufacturer: Floor 6, Suite 6016, 6017, 6018, Building C, Kangjian Baosheng Plaza,
No.8 Heiquan Road, Haidian District, Bejing, P.R.CHINA For more product information, visit our website: www.roborock.com For after-sales support, email our after-sales service team:
US/Non-Europe Support: support@roborock.com
Europe Support: support@roborock-eu.com
Here you can download full pdf version of manual, it may contain additional safety instructions, warranty information, FCC rules, etc.
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