Roborock S7+ Manual

Roborock Robotic Vacuum Cleaner Troubleshooting

Product Overview

Parts List

Robot

Note: Press any button to pause the robot when cleaning or returning to the dock.

Dustbin

Robot and Sensors

VibraRise Module

Installation

1. Tidy cables and loose items from the ground and move any unstable, fragile, precious, or dangerous objects to prevent personal injury or property damage due to things becoming tangled in, struck by, or knocked over by the robot.
   
2. If using this robot in a raised area, always use a secure physical barrier to prevent accidental falls that may result in personal injury or property damage.
   

Note: When using the robot for the first time, follow it throughout its whole cleaning route and watch for major obstacles. The robot will be able to clean by itself in future uses.

1. For details on how to use the dock, please refer to Roborock Auto-Empty Dock User Manual.
2. Power on and charge the robot
   Press and hold the button to power on the robot. When the power light goes on, place it on the dock to charge. To maintain the performance of the high-performance lithium-ion rechargeable battery pack, keep the robot charged.
   
   Note: The robot may not turn on when the battery is low. In this case, place the robot directly onto the dock to charge.
3. Mopping the floor
   Note: To prevent excessive buildup of dirt on the mop, floors should be vacuumed at least three times before the first mopping cycle.
   1. Remove the water tank
      Release the water tank latch and slide the tank backward.
      
   2. Fill the water tank
      Open the water tank, fill it with water, and close it tightly.
      
      Note:
      • Fill with water only. Cleaning fluids and/or disinfectants may corrode the water tank.
      • Use cold/room temperature water only. Hot water may cause water tank deformation.
   3. Reinstall the water tank
      Slide the water tank along the grooves until you hear it click in place.
      
   4. Install the VibraRise mop cloth
      Wet the VibraRise mop cloth and squeeze to remove excess water. Slide it along the attachment slot and stick it firmly in place.
      
      Note: Only use the official VibraRise mop cloth with this product.
   5. Install the VibraRise mop cloth mount
      Slide the VibraRise mop cloth mount along the bottom of the water tank until you hear it click in place.
      
      Note: Clean the VibraRise mop cloth after 60 minutes of mopping to maintain water flow and cleaning quality.
   6. Remove the VibraRise mop cloth mount
      After returning to the dock, remove the VibraRise mop cloth mount by pressing both side latches and sliding back.
      
      Note:
      • Wash the VibraRise mop cloth after each use, and regularly empty the water tank of unused water.
      • Remove the VibraRise mop cloth mount when not mopping. The water tank can be kept in place.

Risk of injury. Do not place your finger between VibraRise mop cloth mount and water tank.

Connect to the App

This robot supports both Roborock and Xiaomi Home apps. Choose the one that best meets your needs.

Download the app

1. Search for "Roborock" in the App Store or Google Play or scan the QR code to download and install the app.

2. Search for "Xiaomi Home" in the App Store or Google Play or scan the QR code to download and install the app.

Reset WiFi

1. Open the upper cover and find the WiFi indicator.
2. Press and hold the and buttons until you hear the "Resetting WiFi" voice alert. The reset is complete when the WiFi indicator flashes slowly. The robot will then wait for a connection.
   
   Note: If you cannot connect to the robot due to your router configuration, a forgotten password, or any other reason, reset the WiFi and add your robot as a new device.

Add device

On the app homepage, tap "+" in the top right corner and follow the prompts to add a device.
Note:

• The actual process may vary due to ongoing app updates. Follow the instructions provided in the app.
• Only 2.4GHz WiFi is supported.
• If the robot waits more than 1 hour for a connection, WiFi will be automatically disabled. If you need to reconnect, reset the WiFi before proceeding.

Instructions

On/Off

Press and hold the button to turn on the robot. The power indicator will turn on, and the robot will enter standby mode. Press and hold the button to turn off the robot and end the current cleaning cycle.
Note: The robot cannot be turned off when it is charging.

Start Cleaning

Press the button to start cleaning. The robot will plan its route based on its scan of the room. It then splits each room into squares, cleaning the edges of the square first before covering the inside in a zigzag pattern. Afterward, it moves to the next square until every zone in every room has been efficiently covered.

Note:

• Cleaning cannot start if the battery level is too low. Allow the robot to charge before starting cleanup.
• Before cleaning, tidy cables (including the charging dock power cable) and fragile items from the floor. Loose wires and objects may get caught in the robot, resulting in disconnection or damage to wires and property.
• If cleaning is completed within 10 minutes, the area will be cleaned twice.
• If the battery runs low during the clean, the robot will automatically return to the charging dock to top up and continue where it left off.
• If the VibraRise mop cloth mount is attached, the robot will lift the mount to clean carpeted areas. You can choose to avoid carpeted areas in the app.

Spot Clean

Press to start Spot cleaning.
Area: 1.5m (4.9ft) square centered on the robot.

Note: After spot cleaning, the robot will return to the starting point and enter Standby mode.

Pause

During a clean, press any button to pause, press to continue, or press to send the robot back to the dock.
Note: Placing a paused robot on the charging dock will end the current cleanup.

Refilling the Water Tank or Cleaning the VibraRise Mop Cloth

To add water or clean the VibraRise mop cloth, press any button to stop the robot and remove the mopping module. After adding water or cleaning the VibraRise mop cloth, reinstall the mopping module and press the button to continue.

Sleep

If the robot is inactive for over 10 minutes, it will enter the Sleep mode, with its power indicator flashing once every few seconds. Press any button to wake it up.
Note:

• The robot will not enter Sleep mode when charging.
• The robot will automatically shut down if left in Sleep mode for more than 12 hours.

Do Not Disturb (DND) mode

DND mode is enabled by default from 22:00 to 08:00. It can be disabled or customized in the app. In DND mode, cleaning is stopped, voice prompts are silenced, and the power indicator dims.

Child Lock

With the child lock on, all buttons are locked when the robot is stationary.

Charging

The robot will return to the charging dock automatically after finishing. If it is paused, press the button to send it to the charging dock. The power indicator will breathe as the robot charges.
Note: If the robot cannot find the charging dock, it will return to the most recent starting location. Place the robot on the charging dock manually to recharge.

Error

If an error occurs, the power indicator flashes red quickly, and a voice alert sounds.
Note:

• The robot will automatically enter Sleep mode if left in an error state for over 10 minutes.
• Placing the robot on the charging dock in an error state will stop the current cleanup.

System Reset

If the robot does not respond to button presses or cannot be turned off, reset the system. The robot will then restart.
Note: After a system reset, cleaning schedules, WiFi, and other settings will be restored to factory settings.

Restore Factory Settings

If the robot is not functioning after a system reset, turn it on. Press and hold the button and at the same time press Reset button until you hear the "Restoring the initial version" voice prompt. The robot will then be restored to factory settings.

Routine Maintenance

To maintain optimum performance, maintain the robot according to the following guidelines:

Note: Replacement frequency will vary depending on the actual situation. Should abnormal wear and tear occur, replace the relevant part.

Main Brush

1. Turn the robot over, then unlatch and remove the main brush cover.
   
2. Take out the main brush, then remove and clean the bearings.
   
3. Remove the main brush cap, rotating in the unlock direction. After cleaning, reattach it turning in the lock direction.
   
4. After removing the tangled hair or dirt at both ends of the main brush, reinstall it, press on the main brush cover to lock it in place.
   
   
   Note:
   • Use a wet cloth to wipe the main brush. Dry thoroughly before use while avoiding direct exposure to the sun.
   • Do not use corrosive detergent or disinfectant to clean the main brush.

Side Brush

1. Unscrew the side brush and remove any entangled dirt.
2. Reinstall and tighten in place.
   

Omni-Directional Wheel

1. Use a small screwdriver or similar tool to pry out the axles and remove the wheel.
   
   Note: The omni-directional wheel bracket cannot be removed.
2. Rinse the wheel and axle to remove any hair or dirt.
   
3. Dry and reattach the wheel, pressing it firmly in place.

Main Wheels

Use a soft dry cloth to wipe and clean the main wheels.

Dustbin

1. Open the top cover of the robot and remove the dustbin.
   
2. Open the filter cover and remove the filter.
   
3. Throw out dust and dirt.
   
4. Rinse the dustbin with cold water until clean.
   
5. Allow the dustbin and filter to dry thoroughly, then reinstall.
   

Washable Filter

1. Open the filter cover and remove the filter.
   
2. Rinse the filter and gently knock out dirt until clean.
   
   Note: Do not touch the surface of the filter with your hands, brush, or hard objects to avoid possible damage.
3. Leave the filter to dry for at least 24 hours or until completely dry.
   
4. Re-install the filter and close the cover.
   
   Notes:
   • Make sure that the filter is completely dry before use.
   • Purchase an additional filter to alternate.

Water Tank

1. Open the water tank and fill it with clean water.
   
2. Close up the water tank and shake it gently.
   
3. Pour out dirty water.
   

VibraRise Mop Cloth

1. Remove the VibraRise mop cloth from the VibraRise mop cloth mount.
   
2. Clean the VibraRise mop cloth and air-dry it.
   Note: A dirty VibraRise mop cloth will affect mopping performance. Always start with a clean cloth.

Battery

The robot is equipped with a high-performance lithium-ion rechargeable battery pack. To maintain battery performance, keep the robot charged.
Note: If the robot will not be used for an extended period, turn it off and charge it at least every three months to avoid battery damage caused by over-discharging.

Robot Sensors

Use a soft dry cloth to wipe and clean all sensors, including:

1. The dock locator.
2. The wall sensor.
3. The carpet sensor.
4. The six cliff sensors.

Basic Parameters

Robot

Note: The serial number is on a sticker on the underside of the robot.

Auto-Empty Dock

Common Issues

WiFi Specification

Safety Information

Restrictions

• This product is designed for indoor floor cleaning only, do not use it outdoors (such as on an open-ended terrace), on any surface other than the ground (such as a sofa), or in any commercial or industrial environment.
• Do not use this product on elevated surfaces without barriers such as the floor of a loft, an open-ended terrace, or on top of furniture.
• Do not use the product when the ambient temperature is higher than 40°C (104°F), lower than 4°C (39°F).
• Before using the product, move wires off the ground or place them to the side to prevent them being pulled on by the cleaner.
• To prevent blocking the product and to avoid damage to valuables, remove lightweight items (such as plastic bags) and fragile objects (such as vases) from the floor before cleaning.
• Children should be supervised to ensure that they do not play with the appliance.
• This product is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the product by a person responsible for their safety (CB).
• This product can be used by children aged from 8 years and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the product in a safe way and understand the hazards involved. Children shall not play with the product. Cleaning and user maintenance shall not be made by children without supervision (EU).
• Keep the main brush cleaning tools out of reach of children.
• Do not place any object (including children and pets) on the product, whether it is in operation or not.
• Keep hair, loose clothing, fingers, and all parts of the body away from openings and moving parts.
• Do not use the product on burning objects (such as cigarette butts).
• Do not use the product on high pile carpets (product effectiveness may also be reduced on dark carpets).
• Do not use the product to clean hard or sharp objects (such as decoration wastes, glass and nails).
• Do not carry the product using the vertical bumper, upper cover or bumper.
• The product must be switched off and the plug must be removed from socket outlet before cleaning or maintaining the product.
• Do not use wet cloth or liquids for cleaning the product.
• Use the product according to the manual. Any loss or damage caused from improper use will be borne by the user.
• This product contains batteries that are only replaceable by skilled persons.

Battery and Charging

• Do not charge non-rechargeable batteries.
• For the purposes of recharging the battery, only use the detachable supply unit roborock CDZ11RR, CDZ12RR, AED01HRR or AED02HRR provided with this product.
• Do not dismantle, repair or modify the battery or charging dock.
• Keep the charging dock away from heat (such as radiators).
• Do not wipe the charging contacts with wet cloth or wet hands.
• If the power cord is damaged, stop using it immediately. It must be replaced by the manufacturer, its service agent, or similarly qualified persons to avoid a hazard.
• Make sure the product is powered off before shipment.
• Use of the original packaging is advised.
• If placing the robot into storage, charge it fully and turn it off before placing it in a cool dry place. Recharge it at least every three months to prevent the battery over discharging.
• To satisfy RF exposure requirements, a separation distance of 20 cm or more should be maintained between this device and persons during device operation. To ensure compliance, operations at closer than this distance is not recommended.
• The antenna used for this transmitter must not be co-located in conjunction with any other antenna or transmitter.