PAX E500 - Android all-in-one EPOS terminal Quick Setup Guide

Box Contents

• 1 - PAX™ E500 with Integrated Q20 Customer-Facing Payment Module
• 1 - AC Power Adapter (PN 200310110000135)
• 1 - AC Power Cord (PN 200311020000023)
• 1 - Thermal Paper Roll (PN 200499000000078)

Note: Product images shown may be different than actual product received.

Product Description

Front View

Side View

Back View

Left View

Underside

Terminal Ports

At the back of the E500, ports enable the terminal to add peripherals such as PIN pads, check readers, contactless readers, and other external devices, to enable local terminal downloads and communications, and to provide power. The ports are labeled and color-coded.

The following connectors are available on the back of the E500:

• Cash Drawer (RJ11, 24V) - Used to connect to the cash drawer
• RS232 (RJ45) - Used to connect an external POS device or check reader
• LAN A and LAN B - Used for bi-directional Ethernet connections using DSL or Cable
• USB-Host - Type A
• USB-OTG (Micro-B) - Used for local terminal downloads or external peripherals
• Audio Jack – Supports the microphone
• AC Power - Used to connect AC power supply to the terminal

Remove Back Cover Plate

1. Grasp the plastic tabs on both sides of the lower edge of the cover plate with your thumbs.
2. Pull up until the cover plate releases.
   Note: If you cannot remove the cover plate with your hands, use a flat head screwdriver to release the lower edge of the cover plate.
3. Slide the cover plate, releasing the three upper plastic tabs at the top of the cover, and remove the cover plate.

Terminal Location

Locate the terminal on a counter top, desktop or table top. Keep the terminal away from direct sunlight, excessive dust, moisture, and heat. Avoid locating the terminal near electrical devices that might introduce interference such as microwave ovens and blow dryers.

AC Power Connection

The E500 uses a two-piece AC power supply and cord. It is highly recommended to use surge protection and a UPS backup power supply with battery backup. To apply power:

1. Connect the two-piece power supply and power cable together.
2. Plug the round power connector with the semi-circle plug into the terminal power port.
   
   
   DO NOT connect the other end to the AC power source until all the other cables are connected first. Plugging in the AC power cord to the power source before the other cables are installed may result in damage to the terminal or connected devices.
3. Route the power cord through the cable retention slot located at the bottom of the terminal.
4. After all terminal cables are connected, plug the terminal AC power cable to the power source.

Do not disconnect the power supply while applications are being downloaded to the terminal. The applications could be downloaded improperly or the Flash memory could be damaged.

Terminal Communications

The E500 supports the following types of communication:

• Ethernet LAN
• Serial Port RS232
• USB
• GSM/GPRS
• WDCMA
• TD-SCDMA
• 4G FDD-LTE & TD-LTE
• Wi-Fi 802.11 b/g/n
• Bluetooth® wireless technology and Bluetooth Low Energy
• PSTN Dial Modem (optional with EM100 external module)

Hybrid Card Reader

The Q20 on the consumer-facing side of the E500 includes a reader can be used as an EMV Card Reader and a NFC/Contactless Card Reader.

Magnetic Stripe Reader

To use the Magnetic Stripe Reader, insert the Magnetic Stripe card into the card reader slot located on the top of the Q20. The terminal reads the information from the magnetic stripe card when the magnetic stripe is inserted into the card slot.

EMV Card Reader

To use the EMV Card Reader, insert the EMV Card with the front of the card facing you and the chip down into the card slot located on the top of the Q20. Leave the card inserted until the terminal provides a message to remove the card.

NFC/Contactless Card Reader

To use the NFC/Contactless Card Reader, tap the NFC/Contactless card to the Q20 screen when prompted. The terminal uses an antenna device that detects and retrieves information from the card.

Cleaning the Device

Do not use industrial strength or abrasive cleaner as it may damage or scratch the screen.

• Do not immerse device in water (or liquid).
• Do not spray water or cleaner into EMV Card Reader or ports.
• To clean screen, apply distilled water or mild glass cleaner onto a soft, lint-free cloth and gently wipe terminal screen.
• To clean terminal, apply distilled water or plastic-safe cleaner onto a soft, lint-free cloth and gently wipe terminal.

Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment. In a domestic environment, this product may cause radio interference in which case the user may be required to take adequate measures.

Power ON

Press and hold the ON/OFF button for two seconds until the screen display lights up and the terminal successfully turns on. (See the location of the power button in the beginning of this manual.)

Power OFF

Press and hold the ON/OFF button for two seconds. On the E500 screen, select Power off. (See the location of the power button in the beginning of this manual.) The E500 turns off.

Note: For more information on the E500, including paper loading, Wi-Fi service, LAN ports, the Dual-SIM feature, and installing a SIM card, a Micro SD card, or a cable lock, see the PAX E500 Installation Manual.

This document is provided to you for informational purposes only. All features and specifications are subject to change without notice. PAX's name and PAX's logo are registered trademarks of PAX Technology Inc. The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by PAX Technology, Inc. is under license. Other trademarks and trade names are those of their respective owners.

Responsible Party:
PAX Technology, Inc.
8880 Freedom Crossing Trail
Building 400, 3rd Floor, Suite 300
Jacksonville, FL 32256, USA
Help Desk
1-877-859-0099
www.pax.us