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Troubleshooting
Q1:
How do I install the TU2-IDSA on my Windows 98SE machine?
A1:
First, download the Windows 98SE drivers from
If you do not have a compression program such as WinZip, you need to download and install this program
first. Third, double-click on the Setup icon. Click OK when the Setup successful! Window appears.
Fourth, continue on to step 6 in Section 2.
Q2:
My computer does not recognize the TU2-IDSA. What should I do?
A2:
First, verify that the computer meets the minimum requirements as listed in section 1. Second, make
sure that you have plugged in the power into the unit and the power cord into an outlet. Third, try plugging
the device into a different USB slot on your computer.
Q3:
How do I format my brand new hard drive?
A3:
For Windows 2000/XP, go to Start -> Settings -> Control Panel -> Administrative Tools ->
Computer Management -> Disk Management. If the Initialize and Convert Disk Wizard appears, click
Cancel. Right click the Unknown drive, click Initialize and then click OK. Right click on the unallocated
region of the hard drive and select New Partition. Follow the New Partition Wizard instructions then click
Finish. The hard drive will automatically start the formatting process.For Windows 98SE/ME, right click
on My Computer, and then click Device Manager. Double-click on Disk drives, and then double-click on
your hard drive. When the hard drive properties window appears, click on the Settings tab. Check
Removable in the options section, select an available drive letter for Start drive letter and then click OK.
Click Close. Click Yes to restart the computer. Double click on My Computer, double-click on the hard
drive and click Yes to format it.
Q4:
My computer does not recognize my hard drive(s)? What should I do?
A4:
First, verify that the device is installed properly. Right click on My Computer Properties. Click on
Hardware, then Device Manager. Double click on Universal Serial Bus Controllers. Make sure that
USB Mass Storage Device is listed and there is no yellow question mark or exclamation point. Second, if
you are attaching a brand new hard drive, format the drive. Please refer to question 2 for more
information. Third, the hard drive that is connected to the TU2-IDSA must be formatted in FAT-16 or
FAT-32 in order for Windows 98SE or ME to recognize it
Q5:
Can I connect a SATA drive and an IDE drive simultaneously?
A5:
Yes. To connect to both IDE hard drive and SATA hard drive with legacy 4-pin power connector, you
need a 4-pin Y type power cable to convert a single 4-pin power connector into a double 4-pin power
connector.If you still encounter problems or have any questions regarding the TU2-IDSA, please contact
TRENDnet's Technical Support Department.
Certifications
This equipment has been tested and found to comply with FCC and CE Rules.
Operation is subject to the following two conditions:
(1) This device may not cause harmful interference.
(2) This device must accept any interference received. Including interference that may cause undesired
operation.
NOTE: THE MANUFACTURER IS NOT RESPONSIBLE FOR ANY RADIO OR TV INTERFERENCE
CAUSED BY UNAUTHORIZED MODIFICATIONS TO THIS EQUIPMENT. SUCH MODIFICATIONS
COULD VOID THE USER'S AUTHORITY TO OPERATE THE EQUIPMENT.
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Waste electrical and electronic products must not
be disposed of with household waste. Please
recycle where facilities exist. Check with you Local
Authority or Retailer for recycling advice.
5
. Second, uncompress the drivers.
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