Troubleshooting; Cleaning And Maintenance - HSM SECURIO C16s Operating Instructions Manual

7 Troubleshooting

Note:
The safety element is fi tted with contact pro-
tection. The document shredder switches off
when you press the safety element.
Paper jam
You have fed in too much paper.
• The cutting unit runs in reverse
for a few seconds and pushes
the paper back out again.
• If necessary, press the reverse
button "R" to remove the stack of
paper.
• Se pa ra te pa per stack.
• Feed in pa per successively.
Note:
If a large part of the paper stack has already
been drawn in up to the blockage, you can
also press the reverse button "R" for longer
than 3 seconds. This makes the cutting unit
run forwards again and shred the remaining
paper.
Shredded material container full
Check the fi lling level in the shredded mate-
rial container regularly.
NOTICE Empty the cut material container,
immediately because if it is too full, malfunc-
tions can occur in the cutting system.
In the housing top, a handle recess is there
to make it easier for you to lift the cutting
head from the shredded material container.
For all other malfunctions, check whether
the cutting head was correctly positioned on
the shredded material container before con-
tacting our customer service. If the motor
was overloaded, let the shredder cool down
for 15 to 20 minutes before using it again.
05/2016

8 Cleaning and maintenance

WARNING
Dangerous mains
voltage!
Improper handling of the machine can lead
to an electric shock.
Switch the shredder off before
relocating or cleaning it and
disconnect the mains plug.
Service work which requires the
housing covers to be removed
may only be carried out by HSM
Customer Service and service
technicians of our contractual
partners. See page 116 for our customer
service addresses.
Clean the document shredder only with
a soft cloth and a mild soap-water solu-
tion. However, no water must enter the
equipment.
time you empty the waste container. Only
use HSM special lubricating oil for the cut-
ting unit to do this:
• Spray the special cutting unit oil through
the paper feed along the entire width of
the cutting shafts.
• Activate the automatic start/stop and let
the cutting unit run without any paper in it.
 Paper dust and particles are shaken off.
SECURIO C 16
english
Cross cut only:
Oil the cutting unit when
cutting performance de-
creases or the device
becomes noisy, or every
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