Philips Aqua 3000 Series Manual page 7

Operating time
Mode
Using the handheld with Turbo-mode
Using the handheld with Eco-mode
Error codes and their meaning
LED signal on the appliance (or on the
battery pack)
Flashes twice a second for 10 times.
Flashes three times a second for 15 times.
Flashes twice a second for 10 times.
Flashes three times a second for 15 times.
Flashes twice a second for 10 times.
Flashes four times a second for 20 times.
Troubleshooting
This chapter summarizes the most common problems you could encounter with the appliance. If you are unable to solve the problem with the
information below, visit www.philips.com/support for a list of frequently asked questions or contact the Consumer Care Center in your country.
Problem
The appliance does not respond when
the on/off button is pushed.
The battery is charged and attached,
but the appliance cannot be switched
on.
The appliance is charging very slow.
The charging station is not stable on
the wall.
Meaning of the error
The ambient temperature is too high or too
low.
The motor is jammed or damaged.
Foreign object is stuck in the nozzle.
There is a short circuit in the nozzle.
A wrong adapter is used.
The battery is not charged.
Possible cause
The battery is empty.
The temperature of the appliance is too
hot or too cold.
There is an over current in the appliance.
The appliance is still connected to the
adapter.
An external adapter or an adapter from
other appliances is used.
The screws holding the charging station
are loose.
The screws are not the right size.
Operating time
Up to 15 minutes
Up to 60 minutes
Suggested solution
Move the appliance to a cooler or warmer
room. Use and store the appliance at a
temperature between 0 °C and 35 °C. Charge
the appliance or battery at a temperature
between 10 °C and 35 °C.
Remove the battery (Fig. 6), wait 10 seconds,
and then put the battery back. If this does not
work, please take the appliance to a Philips
service center or contact the Consumer Care
Center.
Make sure the appliance is switched off. Clean
the nozzle according to the user manual by
removing the tube from the main appliance.
Remove the object in the nozzle and restart the
appliance.
Remove the nozzle, leave it aside for potential
moisture to dry, and then put the nozzle back.
If this does not work, please take the appliance
to a Philips service center or contact the
Consumer Care Center.
Change to the supplied adapter.
Charge the appliance and restart the appliance.
If this does not work, please take the appliance
to a Philips service center or contact the
Consumer Care Center.
Solution
To charge the battery, connect the appliance to the
charging station or attach the handheld vacuum cleaner
directly to the power plug of the adapter.
Make sure the appliance is used at a temperature between
0 °C to 35 °C.
Wait for 30 seconds before restarting the appliance.
If you have checked the above and the appliance still does
not charge, take it to a Philips service center or contact the
Consumer Care Center.
Remove the appliance from the adapter before restarting
it.
If you have checked the above and the appliance still does
not charge, take it to a Philips service center or contact the
Consumer Care Center.
Charge the appliance with the supplied adapter.
Tighten the screws.
Mount the charging station with the supplied screws.
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