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Troubleshooting Tips
In the event that you experience trouble with your Display, check the following items
before contacting the dealer from whom the Display was purchased. The most common
problems usually involve an incorrectly an incorrect connection from the Video Card to the
Display. We recommend that you also consult your Video Card User's manual during the
Troubleshooting Procedure. Do not exceed the maximum refresh rate recommended for
the display.
Problem
No image on display
screen
Abnormal image
Colors of image on
screen are abnormal
Disturbances on Screen
※Please contact your local authorized distributors /retailers if you run into other unsolved
problems.
Troubleshooting Tip
1.
Check that power cord of the Computer has been
connected securely into wall outlet or grounded extension
cable or strip.
2.
Check that power switch of the Display has been pressed
and LED on the front of Display is lit.
3.
Check that Video (Signal) cable from the Display has
been securely and correctly connected.
4.
Check that Video Card is firmly seated in card slot of
Computer motherboard.
5.
Check that the video input from the Video Card falls within
the timing range.
1.
Check that the video input from the Video Card falls within
the timing range.
2.
Check that Video (Signal) Cable from the Display has
been securely and correctly connected to the Video
Connector at the rear side of the Computer.
1.
Check that Video (Signal) Cable from the displays has
been securely and correctly connected to the 15-pin
Video Connector at the rear side of the computer.
1.
OSD adjustment is incorrect. Please consult section for
OSD screen adjustment procedures.
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