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TROUBLESHOOTING
•
Check that the electricity supply has not been shut o .
•
If you cannot turn the hob o after using it, disconnect it from the power
supply.
•
If alphanumeric codes appear on the display when the hob is switched on,
consult the following table for instructions.
DISPLAY CODE
Cookware is detected, but it is not
compatible with the requested
F0E1
operation.
Wrong power cord connection.
F0E7
The control panel switches o because
F0EA
of excessively high temperatures.
The cooking zone turns o when the
F0E9
temperatures are too high.
F0E2, F0E4, F0E6, F0E8,
Disconnect the hob from the power supply.
F0EC, F1E1, F2E1, F6E1,
Wait a few seconds, then reconnect the hob to the power supply.
If the problem persists, call the service centre and specify the error code that appears on the display.
F6E3, F7E5, F7E6
d E
The hob does not switch heat up.
The functions do not come on.
[when the hob is off]
The hob does not allow a special
function to be activated.
e.g.
:
The hob automatically sets a minimum
e.g.
power level to ensure that the cooking
[Power level lower than
zone can be used.
level requested]
SOUNDS PRODUCED DURING OPERATION
Induction hobs may whistle or creak during normal operation.
These noises actually come from the cookware and are linked to the pan
bottoms' characteristics (for example, when the bottoms are made from
di erent layers of material or are irregular).
AFTER SALES SERVICE
To receive more complete assistance, please register your product on
www.whirlpool.eu/register.
BEFORE CALLING THE AFTER-SALES SERVICE:
1.
See if you can solve the problem by yourself with the help of the
TROUBLESHOOTING suggestions.
2.
Switch the appliance o and back on again to see if the fault persists.
IF AFTER THE ABOVE CHECKS THE FAULT STILL OCCURS, GET IN
TOUCH WITH THE NEAREST AFTER-SALES SERVICE.
To receive assistance, call the number shown on the warranty booklet or
follow the instructions on the website www.whirlpool.eu.
When contacting our Client After sales service, always specify:
•
a brief description of the fault;
•
the type and exact model of the appliance;
Type: XXX
XXXXXXXXXXXXXXXXXXXX
Made in X
XXXXXXXXXXXXXXXXXXXXXX
DESCRIPTION
01
Mod.: XXX
XXXX XXX XXXX X
XX XXXX XXXX X
XXXXXXXXXXXXXXX
XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX
Please note: The presence of water, liquid spilled from pots or any objects
resting on any of the hob buttons can accidentally activate or deactivate
the control panel lock function.
POSSIBLE CAUSES
The cookware is not well positioned on
the cooking zone or is not compatible
with one or more cooking zones.
The power supply connection is not
exactly as indicated in the "ELECTRICAL
CONNECTION" paragraph.
The internal temperature of the
electronic parts is too high.
The internal temperature of electronic
parts is too high.
DEMO MODE on.
The power regulator limits the power
levels in accordance with the maximum
value set for the hob.
The power regulator limits the power
levels in accordance with the maximum
value set for the hob.
These noises may vary according to the type of cookware used and the
amount of food it contains and not the symptom of something wrong.
•
the serial number (number after the word SN on the rating plate
located under the appliance). The serial number is also indicated in the
documentation;
Prod.N. 86999XXXXXXX S.N. XXXX XXXX XXXX
•
your full address;
•
your telephone number.
If any repairs are required, please contact an authorized after-sales service
(to guarantee that original spare parts will be used and repairs carried out
correctly).
In the case of ush-mounted installation, call the After Sales Service to
request assembly of screws kit 4801 211 00112.
SOLUTION
Press the On/O button twice to remove
the F0E1 code and restore the cooking
zone's functionality. Then, try to use the
cookware with a di erent cooking zone or
use di erent cookware.
Adjust the power supply connection
according to the "ELECTRICAL CONNECTION"
paragraph.
Wait for the hob to cool down before using
it again.
Wait until the cooking area has cooled o
before using it again.
Follow the instructions in the "DEMO MODE"
paragraph.
See paragraph "Power management".
See paragraph "Power management".
Mod.
XXX XXX
Ind.C. XXXX XXXX XXXX
400011540441
EN
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