Hisense WFQP8014EVM User's Operation Manual page 51

Problem/ Indication on the display unit and
error problem description
E9 Water detected at the bottom of
the washing machine (Total Aqua
Stop system)
E10 Water level sensor error.
E11 Water overflow
E12 Motor control error
E22 Error while locking the door.
E23 Error while unlocking the door.
E36 Electronics communication failure
in the washing machine
E37 Electronics communication failure
in the washing machine
What to do?
Turn off the appliance and turn it back on.
If the error reoccurs, call a service technician.
Unplug the power cord from the outlet; then,
plug the power cord back into the outlet and
switch on the washing machine.
If the error reoccurs, call a service technician.
If there is water in the drum that exceeds a
certain level, and an error is reported on the
display unit, the washing program will be
interrupted and water will be pumped out of the
washing machine. Restart the programme. If
the error reoccurs, call a service technician.
If there is water in the drum that exceeds
a certain level, and an error is reported on
the display unit, while the washing machine
continues to add water, close the water tap
and call a service technician.
Restart the programme. If the error reoccurs,
call a service technician.
Door is closed, but it cannot be locked. Switch
off the washing machine. Switch it back on and
restart the washing program.
If the error reoccurs, call a service technician.
Door is closed, but it cannot be unlocked. Turn
off the washing machine, then turn it back on. If
the error reoccurs, call a service technician. To
open the door, see chapter »INTERRUPTIONS
AND CHANGING THE PROGRAMME/Opening
the door manually«.
Unplug the power cord from the outlet; then,
plug the power cord back into the outlet and
switch on the washing machine.
If the error reoccurs, call a service technician.
Unplug the power cord from the outlet; then,
plug the power cord back into the outlet and
switch on the washing machine.
If the error reoccurs, call a service technician.
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