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Troubleshooting
Problem
Camera does not turn
on
Camera turns off
suddenly during
operation
The picture is blurry
Images and video files
cannot be saved
Possible causes
The battery has been
depleted.
The battery is not
inserted correctly.
The batteries have been
depleted.
Camera shakes while
taking a picture.
The memory card is full.
The memory card is
locked.
Solution
Replace the battery.
Correctly reinstall the batteries.
Replace the battery.
Make sure the camera is actually
shutting off and not entering
Power Save Mode, where the LCD
will turn off after the camera has
been idle for a period of time.
Turn on OIS Feature.
Please use tripod for high
magnification (above 15X) optical
zoom. If you are holding the
camera, be sure to use both
hands.
Use another memory card or
delete unnecessary files.
Unlock the memory card.
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