Epson Expression Photo XP-970 User Manual page 291

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LCD screen message
Condition/solution
Print Head Adjustment
If print quality has not improved after running a nozzle check and cleaning
Canceled. There is a
the print head twice, turn off the product and wait at least 6 hours. Then run a
problem with the print
nozzle check and try cleaning the print head again. If print quality has still not
head. Contact Epson
improved, run a Power Cleaning. If it still has not improved after that, contact
Support.
Epson for support.
Install the Epson Event
Make sure Epson Event Manager is installed on your computer.
Manager software on
the computer to use this
feature. See your
documentation for more
details.
Check the following if a
Make sure your product and computer are properly connected and all
computer is not found.
necessary software is installed. Make sure the computer is turned on. You
may need to adjust the settings in your firewall or security software.
- Connection between
the printer and the
computer (USB or
network)
- Installation of the
necessary software
- Power supply to the
computer
- Firewall and security
software settings
- Search again
See your documentation
for more details.
290

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