Troubleshooting; Warranty - KitchenAid 790-0007A Installation Instructions And Use & Care Manual

TROUBLESHOOTING

PROBLEMS
Parts are missing or the motor won't work.
The spit rod flexes when it's turning.
The rod is not rotating at a constant speed.
Nexgrill warrants to the original consumer-purchaser only that this product (Model #790-0007A/790-0006A) shall be free
from defects in workmanship and materials after correct assembly and under normal and reasonable home use for the
periods indicated below beginning on the date of purchase. The manufacturer reserves the right to require photographic
evidence of damage, or that defective parts be returned, postage and or freight pre-paid by the consumer, for review and
examination.
ALL PARTS: 1 Year LIMITED warranty
*Does not cover chipping, scratching, cracking surface corrosion, or rust.
Upon consumer supplying proof of purchase as provided herein, Manufacturer will repair or replace the parts which are
proven defective during the applicable warranty period. Parts required to complete such repair or replacement shall be free
of charge to you except for shipping costs, as long as the purchaser is within the warranty period from the original date of
purchase. The original consumer-purchaser will be responsible for all shipping charges of parts replaced under the terms of
this limited warranty. This limited warranty is applicable in the United States only, is only available to the original owner of
the product and is not transferable. Manufacturer requires reasonable proof of your date of purchase. Therefore, you should
retain your sales receipt and/or invoice. If the unit was received as a gift, please ask the gift-giver to send in the receipt on
your behalf, to the below address. Defective or missing parts subject to this limited warranty will not be replaced without
registration or proof of purchase. This limited warranty applies to the functionality of the product ONLY and does not cover
cosmetic issues such as scratches, dents, corrosions or discoloring by heat, abrasive and chemical cleaners or any tools
used in the assembly or installation of the appliance, surface rust, or the discoloration of stainless steel surfaces. Surface
rust, corrosion, or powder paint chipping on metal parts that does not affect the structural integrity of the product is not
considered a defect in workmanship or material and is not covered by this warranty.
reimburse you for the cost of any inconvenience, food, personal injury or property damage. If an original replacement part is
not available, a comparable replacement part will be sent. You will be responsible for all shipping charges of parts replaced
under the terms of this limited warranty.
ITEMS MANUFACTURER WILL NOT PAY FOR:
Service calls to your home.
Repairs when your product is used for other than normal, single-family household or residential use.
Damage resulting from accident, alteration, misuse, lack of maintenance/cleaning, abuse, fire, flood, acts of God,
improper installation, and installation not in accordance with electrical or plumbing codes or use of products not
approved by the manufacturer.
Any food loss due to product failures.
Replacement parts or repair labor costs for units operated outside the United States or Canada.
Pickup and delivery of your product.
Postage fees or photo processing fees for photos sent in as documentation.
Repairs to parts or systems resulting from unauthorized modifications made to the product.
The removal and/or reinstallation of your product.
Shipping cost, standard or expedited, for warranty/non warranty and replacement parts.
DISCLAIMER OF IMPLIED WARRANTIES; LIMITATION OF REMEDIES
LIMITED WARRANTY
WHAT TO DO
Call customer service at 1-877-373-2301.
It is normal for the spit rod to flex when larger cuts of
meat are being cooked.
Reposition the meat on the rod to adjust the weight
distribution.
This limited warranty will not
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