Troubleshooting - DeLonghi EC 860 Instructions For Use Manual

Problem
The device will not switch on
Espresso coffee does not flow out
Espresso coffee drips from the edges of
the filter-holder instead of through the
holes
The filter-holder does not hook onto the
device
Loud pump noise
The coffee cream is clear (it flows quickly
from the spout)
After coffee delivery, the coffee filter re-
mains attached to the boiler outlet
After the coffee has been prepared, the
pod or coffee powder remains attached to
the boiler outlet
Possible causes
The power supply cable is not inserted
correctly
No water in the tank
The holes in the filter-holder are blocked
The espresso boiler outlet is blocked
The filter-holder is not correctly inserted
or is dirty
The espresso boiler gasket has lost
elasticity or it is dirty
The holes in the filter-holder spout are
blocked
Too much coffee was poured in the filter
The water tank is empty
The tank is inserted incorrectly and the
valve on the bottom is not open
The ground coffee has not been
sufficiently pressed
Not enough ground coffee
The coffee is not ground finely enough
Incorrect type of ground coffee
14

troubleshooting

solution
Check that the power supply cable
connector is fully inserted in the
appropriate socket on the back of the
device; then check that the plug is
correctly connected to the power outlet
Fill the water tank
Clean the holes in the filter-holder spouts
Clean as indicated in the " Cleaning the
boiler outlet" paragraph (page 13)
Attach the filter-holder correctly and
handle to the right until aligned to the
CLOSE position
Have the espresso boiler gasket replaced
at a service center
Clean the holes in the filter holder spouts
Use the measure provided and make sure
to use the correct filter for the type of
preparation desired.
Fill the tank
Press the tank lightly to open the valve on
the bottom
Increase pressing of the ground coffee
Increase the amount of ground coffee
Only use coffee ground specifically for
espresso coffee machines
Change the quality of the ground coffee
Insert the filter-holder again, then
remove it.
Re-insert the filter-holder, deliver coffee,
remove the filter-holder.