Running The Epsa Diagnostics; Display Built-In Self Test; Diagnostics - Dell W19B Service Manual

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Running the ePSA diagnostics

1
Power-on the computer.
2
As the computer boots, press the F12 key as the Dell logo appears.
3
On the boot menu screen, select the Diagnostics option.
4
Click the arrow key at the bottom left corner.
Diagnostics front page is displayed.
5
Press the arrow in the lower-right corner to go to the page listing.
The items detected are listed.
6
To run a diagnostic test on a specific device, press Esc and click Yes to stop the
diagnostic test.
7
Select the device from the left pane and click Run Tests.
8
If there are any issues, error codes are displayed.
Note the error code and validation number and contact Dell.

Display built-in self test

The following procedure provides the instructions on how to run the built-in self test
for the display:
1
Turn off your computer.
2
Press and hold the display built-in self test button.
3
Press and hold the power button.
4
Release the power button.
5
Hold the display built-in self test button until the test starts.

Diagnostics

Power status light: Indicates the power status.
Solid Amber – The computer is unable to boot to the operating system. This indicates
that the power supply or another device in the computer is failing.
Blinking Amber – The computer is unable to boot to the operating system. This
indicates that the power supply is normal but another device in the computer is failing
or not installed properly.
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