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The following section describes common troubleshooting steps that can be performed to resolve certain problems on your computer.
Topics:
•
Dell Enhanced Pre-Boot System Assessment — ePSA diagnostic 3.0
•
Preboot blinking power button codes
•
PCIe slots
Dell Enhanced Pre-Boot System Assessment — ePSA
diagnostic 3.0
You can invoke the ePSA diagnostics by performing either of the following steps:
•
Press the F12 key when the system boots and choosing Diagnostics option.
•
Press Fn+PWR when the system boots.
For more details, see
Dell EPSA Diagnostic
Running the ePSA diagnostics
1
Power-on the computer.
2
As the computer boots, press the F12 key as the Dell logo appears.
3
On the boot menu screen, select the Diagnostics option.
4
Click the arrow key at the bottom left corner.
Diagnostics front page is displayed.
5
Press the arrow in the lower-right corner to go to the page listing.
The items detected are listed.
6
To run a diagnostic test on a specific device, press Esc and click Yes to stop the diagnostic test.
7
Select the device from the left pane and click Run Tests.
8
If there are any issues, error codes are displayed.
Note the error code and validation number and contact Dell.
Preboot blinking power button codes
Table 22. Power button LED state
Power Button LED State
Off
Blinking Amber
92
Troubleshooting
3.0.
Description
Power is Off. LED is blank.
Initial State of LED at power up. See the table below for Blinking
Amber pattern diagnostic suggestions and possible failures.
Troubleshooting
7
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