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Document Conventions Document Conventions Warnings and Notes These are how warnings and notes are shown in this User’s Guide. Warnings tell you about things that could harm you or your device. Notes tell you other important information (for example, other things you may need to configure or helpful tips) or recommendations.
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Icons Used in Figures Figures in this User’s Guide may use the following generic icons. Computer Server Switch NetAtlas Workgroup User’s Guide Notebook computer Telephone DSLAM Firewall Router Document Conventions...
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Table of Contents Chapter 3 Switch Manager... 43 3.1 Switch Manager Overview ... 43 3.2 Device List and Icon Colors ... 44 3.3 System Message Panel Alarm Status ... 45 3.4 System Message Panel Port Status ... 45 3.5 Menu Shortcut Buttons ... 45 3.6 EMS Main Menu Summary ...
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5.8.4 VRRP Status ... 72 5.8.5 OSPF Status ... 73 5.9 Interface Status ... 75 5.10 Firmware Version ... 76 Chapter 6 Template ... 77 6.1 Template Overview ... 77 6.2 VLAN Template ... 77 6.2.1 Creating a New VLAN Template ... 79 6.3 IGMP Filtering Profile Template ...
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11.1 Accessing the Switch ...119 11.1.1 Telnet ...119 11.1.2 Web Access ... 120 11.2 Ping ... 120 Part III: Switch Configuration and Troubleshooting ... 123 Chapter 12 Device Menu Overview ... 125 12.1 Device Menu Summary ... 125 12.2 Property Configuration ... 125 12.3 Introducing the Device Configuration Window ...
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13.8 IP Setup ... 139 13.8.1 Configuring an IP Interface ... 141 Chapter 14 Switch Configuration... 143 14.1 Switch Setup ... 143 14.2 Priority Queue ... 145 14.3 Multiple/ Rapid STP Configuration ... 147 14.4 Link Aggregation ... 148 14.4.1 Dynamic Link Aggregation ... 149 14.4.2 Link Aggregation ID ...
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19.8 OSPF ... 210 19.8.1 OSPF Autonomous Systems and Areas ...211 19.8.2 Interfaces and Virtual Links ...211 19.8.3 Configuring Basic OSPF Settings ...211 19.8.4 Configuring a New OSPF Area ... 213 19.8.5 Configuring a New OSPF Virtual Link ... 214 19.8.6 Configuring a New OSPF Interface ...
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Table of Contents NetAtlas Workgroup User’s Guide...
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List of Tables Table 82 Ethernet Port Configuring: Port Link Aggregation ... 167 Table 83 Ethernet Port Configuration: Port STP ... 167 Table 84 Ethernet Port Configuration: Port 802.1x ... 169 Table 85 Ethernet Port Configuration: Port Mirroring ... 170 Table 86 Ethernet Port Configuration: VLAN Stacking ...
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List of Tables Table 125 General Installation Problems ... 221 Table 126 Problems Accessing the EMS ... 221 Table 127 Problems Accessing the EMS ... 222 Table 128 SNMPc Main Window ... 228 Table 129 Selection Tool ... 229 Table 130 Alarm Types and Causes ... 231 NetAtlas Workgroup User’s Guide...
H A P T E R This chapter introduces and shows you how to access the EMS (Element Management System). 1.1 Overview The Element Management System (EMS) retrieves management information from switches using SNMP protocol. An EMS is composed of Network Elements (NE) that represent resources in a Network Management System (NMS).
Chapter 1 Introduction Figure 2 EMS Server and Remote Clients 1.1.2 SNMPc Network Manager SNMPc is network management software produced by Castle Rock. You must have SNMPc properly installed before you can use the EMS. Refer to the appendix in this User’s Guide; go to the Castle Rock web site at SNMPc user's guide.
Follow the steps below to access EMS. 1 In the SNMPc main screen, double-click the switch icon. Figure 3 SNMPc: Switch Device List Icon 2 Click the Switch Manager icon to display the main EMS screen. Figure 4 NetAtlas Main Screen NetAtlas Workgroup User’s Guide...
2.1 Main Screen Overview In SNMPc, double-click on a device icon to display the main screen as shown. Figure 6 Main Screen The following table describes the options in the switch manager screen. Table 2 Main Screen Menu Overview LABEL...
DESCRIPTION Log Filter Port Select a port or All Ports for which you want to view switch login data via the EMS. Log Type Select the type of logs which you want to view for the selected switch and port(s).
This field displays the EMS user that logged into the switch Slot This field is currently not supported. Port This field displays the selected switch port number on which the log was generated. Description This field displays further information about the log. Delete Click Delete to delete a selected log from the list of log entries.
Chapter 2 Main EMS Screen 2.3.3 Database Backup and Restore Use the Database Backup/Restore screen to back up current EMS and SNMPc databases or restore the database information. Backup data is stored as a series of files in the specified directory on your computer.
Figure 9 Admin: Database Management: Log Storage The following table describes the fields in this screen. Table 5 Admin: Database Management: Log Storage LABEL Storage Configuration Cleared Records Backup Backup the cleared records Backup Directory User info for Windows Account Password Apply Close...
Chapter 2 Main EMS Screen Click Admin > Database Management > Backup and Restore (EMS & SNMPc DB) to display the following screen. Figure 10 Admin: Database Management: Scheduled Backup The following table describes the fields in this screen. Table 6 Admin: Database Management: Scheduled Backup LABEL Backup Schedule Frequency...
The EMS polls for all the available switches. Select a device icon to display a graphic of the switch in the Device Panel. You can only display one switch in the Device Panel at one time. NetAtlas Workgroup User’s Guide...
This chapter describes the Switch Manager screens and shows you some basic features. 3.1 Switch Manager Overview To display the Switch Manager screen, double-click the Switch Manager icon in the main NetAtlas Enterprise EMS screen. The EMS main screen varies depending on the selected switch model.
These icons indicate the presence of any alarm/event logs. Click on an active icon to view the Event Log screen. This is a graphical device display. Double-click on a switch to display the EMS GUI management window for the switch.
TEMP When this icon is grayed out, temperatures at all sensor points in the switch are within the threshold temperature range. When this icon is grayed out, the power supply at all sensor points in the switch is within the tolerance range.
3.6 EMS Main Menu Summary Fault The following table summarizes the sub-links in the navigation panel. Screens, screen labels and fields vary depending on your switch model. Table 10 EMS Navigation Panel Sub-link Descriptions LABEL Add Submap/Device Select this to add a device or a submap folder to the EMS Device List Panel.
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Select this to back up or restore device configuration. Select this to reset a device back to the factory default settings. Select this when you want to configure a schedule to back up a switch configuration file. Select this when you want to configure a schedule to restore a switch configuration file.
To display the selected switch, double-click the appropriate switch graphic in the Device List Panel or on the switch icon in the Device Panel. You can only display one switch in the device Panel window at a time. Refer to the appropriate chapters or sections for the descriptions of each menu screen.
Enter the name (up to 32 characters) of the person in charge of the selected switch. Location Enter the geographic location (up to 32 characters) of the selected switch. Ethernet Address This field displays the switch Ethernet MAC address in six hexadecimal character pair format.
Device List Panel. 2 Click Configuration Save. 3 Choose a switch from the list in the screen. You can select more than one switch by pressing [CTRL] and click at the same time. Note that switches that are online are displayed in green.
The EMS mapping displays logical hierarchy for the ZyXEL switch(es) in the EMS. When started, the EMS automatically synchronizes device map information with SNMPc and creates the Root Subnet and the icons for your ZyXEL switch(es) in the Device List Panel. You can add device or submaps in EMS or SNMPc.
Enter the administrator account user name to log into the switch. Password Enter the administrative password (up to 30 characters) you use to log in to the switch. This password is used by the EMS administrator for device firmware upload. Description Enter a description (up to 30 characters) about the device.
Table 13 Map: Add Submap/Device (continued) LABEL DESCRIPTION Click OK to save the changes and close the screen. Cancel Click Cancel to discard the changes and close the screen. 4.1.2 Editing a Node Select a device or submap icon in the Device List Panel and then click Map > Edit Node. Figure 22 Map: Edit Node Refer to Table 13 on page 54...
4.1.7 Synchronizing Device Map Database Click Map > Synch MAP DB to synchronize the device map information in EMS with the device map information in SNMPc database. 4.2 Exit Click Map > Exit to close the Switch Manager screen. NetAtlas Workgroup User’s Guide...
View fan speeds, voltage levels and temperatures of a selected switch in the Hardware Monitor screen. Click View > Hardware Status and select a switch from the device list located on the left- hand side of the screen. The device hardware status displays.
This field displays the minimum voltage recorded at this sensor in volts. Threshold This field displays the minimum voltage percentage at which the switch should work. Status NORMAL indicates that the voltage is within an acceptable operating range at this point;...
On each bridge, the root port is the port through which this bridge communicates with the root. It is the port on this switch with the lowest path cost to the root (the root path cost). If there is no root port, then this switch has been accepted as the root bridge of the spanning tree network.
View current STP information in the STP Status screen. Click Status > STP Status and select a switch from the device list located on the left-hand side of the screen. The STP status displays in the table on the right.
The VLAN Status screen only displays static IEEE 802.1q VLAN information. 1 Click View > VLAN Status. 2 Choose a switch from the list located on the left-hand side of the screen. Figure 27 View: VLAN Status NetAtlas Workgroup User’s Guide...
Follow the steps below to view the port status of a switch. 1 Click View > Port Status. 2 To view the port status of a switch choose a switch from the list located on the left-hand side of the screen.
PD module. This field displays On if the switch has a PD and it is in use. This field displays Off if the switch has a PD, but it is not in use. TxPkts This field shows the number of transmitted frames on this port.
Follow the steps below to view the MAC table. 1 Click View > 802.1d. 2 To view the MAC table of a switch choose a switch from the list located on the left-hand side of the screen. 3 Click the MAC Table tab.
Follow the steps below to view the ARP table. 1 Click View > 802.1d. 2 To view the ARP table of a switch choose a switch from the list located on the left-hand side of the screen. 3 Click the ARP Table tab.
Index This is the ARP table entry number. IP Address This is the learned IP address of a device connected to a switch port with corresponding MAC address below. MAC Address This is the MAC address of the device with corresponding IP address above.
5.6 Multicast Status View the IGMP multicast group membership information in the Multicast Status screen. Click View > Multicast Status to display the screen as shown. Select a switch model in the device list to display the multicast group membership information.
Chapter 5 View Figure 32 View: Ethernet Status The following table describes the labels in this screen. Table 23 View: Ethernet Status LABEL DESCRIPTION Device Name This field displays the descriptive name of a device. Device IP This field displays the IP address of a device Index This field displays the index number.
Follow the steps below to view the routing table of a selected device. 1 Click View > IP Application Status. 2 Select a switch from the list located on the left-hand side of the screen. 3 Click the Routing Table Status tab.
Follow the steps below to view the IP table of a selected device. 1 Click View > IP Application Status. 2 Select a switch from the list located on the left-hand side of the screen. 3 Click the IP Table Status tab.
Follow the steps below to view the DHCP server status of a selected device. 1 Click View > IP Application Status. 2 Select a switch from the list located on the left-hand side of the screen. 3 Click the DHCP Server Status tab.
Follow the steps below to view the VRRP status of a selected device. 1 Click View > IP Application Status. 2 Select a switch from the list located on the left-hand side of the screen. 3 Click the VRRP Status tab.
Uplink Status This field displays the status of the link between this switch and the uplink gateway. This field is Alive indicating that the link between this switch and the uplink gateway is up. Otherwise, this field is Dead. This field displays Probe when this switch is check for the link state.
Chapter 5 View 1 Click View > IP Application Status. 2 Select a switch from the list located on the left-hand side of the screen. 3 Click the OSPF Status tab. Figure 37 View: IP Application Status: OSPF Status The following table describes the labels in this screen.
Follow the steps below to view the IP interface status of a selected device. 1 Click View > Interface Status. 2 Select a switch from the list located on the left-hand side of the screen. Figure 38 View: Interface Status The following table describes the labels in this screen.
Chapter 5 View Table 29 View: Interface Status (continued) LABEL DESCRIPTION Polling The text box displays how often (in seconds) this screen refreshes. You may change the refresh interval by typing a new number in the text box and then clicking Apply.
H A P T E R This chapter describes how to configure VLAN, IGMP filtering and multicast templates. 6.1 Template Overview A template is a pre-configured set of configuration settings. Templates allow you to configure device VLANs, IGMP filers and multicast groups efficiently. The template can then be uploaded to one or more devices thus removing the need to configure the corresponding settings for each device.
Chapter 6 Template Figure 40 Template: VLAN Template The following table describes the labels in this screen. Table 31 Template: VLAN LABEL DESCRIPTION Device Type Select a device for which you want to configure a VLAN template. VLAN Identity VLAN ID Enter a unique number to identify the VLAN.
(such as content information distribution) based on service plans and types of subscription. You can set the switch to filter the multicast group join reports on a per-port basis by configuring an IGMP filtering profile and associating the profile to a port.
Chapter 6 Template Figure 41 Template: IGMP Filtering Profile Template The following table describes the labels in this screen. Table 32 Template: IGMP Filter Template LABEL DESCRIPTION This field displays the index number. IGMP Filter This name identifies the IGMP filter profile. Name New/Add Click New/Add to create an IGMP filter profile.
Figure 42 Template: New IGMP Filter The following table describes the labels in this screen. Table 33 Template: New IGMP Filter LABEL DESCRIPTION IGMP Filter Name Type a name (up to 31 printable characters) to identify the IGMP filter profile. Start Address Enter the starting multicast IP address for a range of multicast IP addresses to which you want this IGMP filter profile to allow access.
This field displays the port number. Immed. Leave This field displays True when the switch is set to remove this port from the multicast tree when an IGMP version 2 leave message is received on this port. This field displays False when the feature is disabled.
LABEL DESCRIPTION Group Limit This field shows whether the switch limit the number of multicast groups this port is allowed to join or not. Once a port is registered in the specified number of multicast groups, any new IGMP join report frame(s) is dropped on this port.
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Mode (or server). The switch forwards IGMP join or leave packets to an IGMP query port. Select Auto to have the switch use the port as an IGMP query port if the port receives IGMP query packets. Select Fixed to have the switch always use the port as an IGMP query port. Select this when you connect an IGMP multicast server to the port.
H A P T E R This chapter shows you how to use the Provisioning screens to apply templates. 7.1 Overview After you have created an IGMP filter profile (or template) in the Template screens, you can use the Provisioning screens to apply or delete IGMP filter profiles to or from a device. You must first create IGMP filtering templates before you can apply them using the Provisioning screen.
Chapter 7 Provisioning Figure 45 Provisioning: IGMP Filter 4 Click Apply To Devices to apply the selected IGMP filer profile(s). 5 A screen displays as shown. Select the device(s) to which you want to apply the IGMP filter(s). To select more than one device, press [SHIFT] or [CTRL] and select at the same time.
7.3 Removing an IGMP Filter Profile Follow the steps below to remove an IGMP filter from a device. 1 Click Provisioning > IGMP Filter Provision to display the screen as shown. 2 Select Remove IGMP Filters under Action. 3 Select a profile you want to remove and click Add. You can view the profile settings by clicking View IGMP Filter.
Chapter 7 Provisioning Figure 49 Provisioning: IGMP Filter: Remove From Devices: Select Device 6 Click OK to remove the IGMP filter profile settings from the selected device(s). 7 A Result screen displays showing the profile removal status. Click Close to close this screen.
H A P T E R This chapter describes the interface performance screen, graph setup and table setup. View Ethernet history statistics for your switch network. 8.1 Interface Performance This section shows you how to configure what you want to display in a performance table or graph.
Click Close to close the screen. 8.2 RMON Ethernet Statistics Use this screen to look at network traffic on an Ethernet port since the last time the switch was reset. To open this screen, click Performance > RMON > Ethernet Statistics.
Table 37 Performance: RMON: Ethernet Statistics LABEL DESCRIPTION Device Name This field displays the name of each switch. Select a switch to look at statistics for one of its ports. Device IP This field displays the corresponding IP address of the switch.
Chapter 8 Performance Table 37 Performance: RMON: Ethernet Statistics (continued) LABEL DESCRIPTION 256 ~ 511 Select this to display the number of packets (including bad packets) received that Octets were between 256 and 511 octets in length. 512 ~ 1023 Select this to display the number of packets (including bad packets) received that Octets were between 512 and 1023 octets in length.
Figure 53 Performance: RMON: History Data The following table describes the labels in this screen. Table 38 Performance: RMON: History Data LABEL DESCRIPTION Device Name This field displays the name of each IP DSLAM. Select an IP DSLAM to look at statistics for one of its ports.
The following figure displays the table menu bar icons. These icons are common to all screens that display information in tabular format. Figure 54 Table Menu Bar Icons Edit Short Controls Names Pause Switch Show Save to Polling Axis Search Edit SNMPc Entry Help Poll Graph File Interval NetAtlas Workgroup User’s Guide...
8.4.1 Editing a Table Entry You can edit a table entry in all screens that display information in tabular format. In any tabulated screen display, click the Edit icon Edit Table Entry screen and edit any field in a table. There is a set of variable names, value and set button controls that operate on the fields of the selected table.
Chapter 8 Performance Table 39 Edit Table Entry (continued) COMMAND DESCRIPTION Variable Set Each variable value has a small Set button to the right. Click this Set button to Button perform an SNMP set on only one variable. Set buttons are grayed for variables that are read-only.
Figure 56 Expand Field The Expand screen shows the variable value in a larger edit box, so you can more easily enter a long value. It also shows the variable type and a description from the MIB source file. Possible variable types are shown in the following table. Table 40 Variable Types TYPE DESCRIPTION...
Chapter 8 Performance 8.5.1 Graph Styles Use one of the style buttons to change the graph style to one of the following: Table 41 Edit Table Entry STYLE DESCRIPTION Line Each variable is displayed as a line, with time as the horizontal axis. The vertical axis represents the size of each polled value for each poll interval.
You may also edit the color code and line style for a variable in the dialog box as described in the following table. Table 42 Edit Style Dialog Box FIELD DESCRIPTION Display Check Display to view information about this variable in chart format. Color Choose a color from this drop down list.
H A P T E R This chapter describes the event logs and how to perform loopback tests using the Fault screens. 9.1 Event Log To display system event logs click Fault > Event Log to view the following screen. Figure 61 Fault: Event Log The following table describes the labels in this screen.
Chapter 9 Fault Table 44 Fault: Event Log (continued) LABEL Alarm Type Severity Sorted by Date / To Apply Index Clear ClearTime ClearUser AckTime AckUser Type Severity Device Name Port Date Time Description Acknowledge Delete Close 9.2 Loopback Test Follow the steps below to perform an internal loopback test. 1 Click Fault >...
Figure 63 fault: Loopback: Result 9.3 Ping Test You can use the Ping screen to test connection from the selected switch to a specified IP address. Click Fault > Ping and TraceRoute Test and click the Ping tab to display the screen.
Approximate round trip times in mili-seconds: DESCRIPTION This field displays the name of each switch. Select a switch to look at statistics for one of its ports. This field displays the corresponding IP address of the switch. the selected switch.
Click Exit to close this screen. 9.4 Traceroute Test You can use the Trace Route screen to test connection from the selected switch to a specified IP address. Click Fault > Ping and TraceRoute Test and click the Trace Route tab to display the screen.
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Status Exit DESCRIPTION Specify the time (1-60 seconds) the switch is to wait for a reply from the remote device before declaring this a failed traceroute test. Click Start to begin the ping connection test. Click Stop to end the ping connection test if you select the Continue option.
4 Type the path and file name of the firmware file you wish to upload to the switch in the FW Image text box or click Browse to locate it. After you have specified the file, click Apply.
10.2 Device Reset Use the Reboot System screen to restart a switch without physically turning the power off. 1 Click Maintenance > Device Reset. 2 Select a device from the list and click Apply.
Follow the steps below to backup or restore a switch configuration file to your computer. 1 Click Maintenance > NE Configuration Backup and Restore. 2 Select All Devices or a device model from the drop-down list box and select a switch in the list box.
This field displays the corresponding IP address of the IP DSLAM. Type the path and file name of the configuration file you wish to restore to the switch or backup to your computer in the Directory / File Name text box or click Browse to locate it.
3 Click Apply to clear all configuration information and return the switch to the factory defaults. This may take up to two minutes. If you want to access the switch web configurator again, you may need to change the IP address of your computer to be in the same subnet as that of the default switch IP address.
This field displays the corresponding IP address of the IP DSLAM. Click the Add button to add a switch to the list of devices in the backup schedule. Click the Remove button to remove a switch from the list of devices in the backup schedule.
Figure 73 Maintenance: Scheduled NE Config Backup: Add Devices 10.5.2 Removing a Scheduled NE Configuration Backup Follow the steps below to remove the selected device(s) from the configuration backup schedule. 1 Click Maintenance > Scheduled NE Configuration Backup. 2 Select a device or devices you want to exclude from the backup schedule. 3 Click Remove.
Chapter 10 Maintenance Figure 74 Maintenance: Scheduled Device Configuration Restore The following table describes the labels in this screen. Table 49 Maintenance: Scheduled Device Configuration Restore LABEL DESCRIPTION Schedule Name This field displays the name of each schedule for restoring configuration files. Time This field displays when the configuration files will be restored.
LABEL DESCRIPTION Device List Device Name This field displays the name of each switch in the schedule. Device IP This field displays the corresponding IP address of the switch. File This field displays the full path and name of the configuration file that will be restored to the switch.
Device Name Select one or more switches to which you want to restore the specified configuration file. Use the Shift key or Ctrl key to select more than one switch. Device IP This field displays the IP address of the switch.
Starting Date Specify the date the firmware should be uploaded. This is based on the current date of the computer on which the EMS is running, not the current date of the switch(es). Starting Time Specify the time the firmware should be uploaded. This is based on the current time of the computer on which the EMS is running, not the current time of the switch(es).
H A P T E R This chapter shows you how to access a switch via Telnet or web configurator directly through the EMS. You may need to do this to test the switch network connection for example. 11.1 Accessing the Switch Access the switch remotely via Telnet or web browser.
4 Refer to the switch User’s Guide for information on the web configurator main screen. 11.2 Ping Ping the host to see if the links and TCP/IP protocol on both your computer and the switch is working. Follow the steps below: 1 Select a switch from the list of devices shown in the Device List Panel.
Chapter 11 Tools The device IP address varies according to whether the switch is connected to the EMS computer using an in-band or an out-of-band IP address. Figure 80 Tool: Ping NetAtlas Workgroup User’s Guide...
12.1 Device Menu Summary To select a device configuration menu, right-click on a device in the Device List Panel. Available screens and fields vary depending on your switch model and the switch firmware version. Example configuration screens are shown. Figure 81 Device Panel List Menus 12.2 Property Configuration...
EMS. The color of the text indicates the device status. This field displays a list of switch ports. This list displays in the Ethernet Port Configuration screens only. To make configuration changes to each port or ports, select a port number or multiple port numbers (by pressing the [CTRL] key and clicking at the same time) in the Port List Panel.
Table 53 Configuration Window LABEL DESCRIPTION Configuration Use this panel to make configuration changes to a device based on a port or Panel multiple ports selected in the Port List Panel. If the screen does not have a Port List Panel, then use this panel to make configuration changes to a device selected in the Device Panel.
Chapter 12 Device Menu Overview 12.3.2 The Copy to.. Button The Copy to.. button allows you to copy the configuration from the switch you are currently configuring to one or more switches of the same model. 12.3.2.1 Copy Configuration to Other Switches You can copy the screen settings (in the configuration group listed below) from one switch to another switch of the same model.
In an Ethernet Port Configuration screen, click the Copy to .. button to copy a port’s configuration to another port on the same or a different switch. 1 In the Device Panel list, select a device that you want configure.
LABEL Device List Port List Panel Remove Copy Port List Panel This panel displays the device port(s) to which you want to copy from the switch Cancel 6 Click OK to display the following screen. Figure 88 Copy Successful 7 Click Done to close the screen.
SNMP is a member of TCP/IP protocol suite. A manager station can manage and monitor the switch through the network via SNMP version 2c. The next figure illustrates an SNMP management operation. SNMP is only available if TCP/IP is configured.
See the switch User’s Guide for a list of supported traps. 13.2.1 Configuring SNMP To open display the SNMP Config screen, right-click on a switch in the Device List Panel, and click Configuration > System Configuration > SNMP Conf.. NetAtlas Workgroup User’s Guide...
(if any) from which computers. You can customize the service port and the secured client IP address to enhance security and flexibility. To open this screen, right-click on the switch in the Device List Panel, and click Configuration > System Configuration > Remote Mgmt..
(Telnet, FTP, HTTP, SNMP, ICMP, SSH or HTTPS).If you enter an IP address in this field, the switch will check if the client IP address matches the value here when a (Telnet, FTP, HTTP, SNMP, ICMP, SSH or HTTPS) session is up. If it does not match, the session is disconnected immediately.
13.4 Time Setup The switch keeps track of the time and date. There is also a software mechanism to set the time manually or get the current time and date from an external server when you log in to the switch.
Apply 13.5 Syslog Setup Use this screen to configure syslog settings for a switch. To open this screen, right-click on the switch in the Device List Panel, and click Configuration > System Configuration > Syslog. Figure 93 System Configuration: Syslog Setup The following table describes the labels in this screen.
Delete 13.5.1 Configuring a Syslog Server You must specify a syslog server for the switch to send logs. In the Syslog Setup screen, click Add to create a new syslog server entry or click Modify to edit an existing one.
You can store up to two configuration files on the switch. Only one configuration file is used at a time. By default the switch uses the first configuration file (with an index number of 1). You can set the switch to use another configuration file.
2 Specify which configuration the switch is to use after a reboot. Select Config 1 or Config 2. 3 Click Apply to save the setting. Figure 96 System Configuration: Boot Config 4 When the setting is successful, a result screen displays. Click Done.
DHCP Client Select this option to have the switch automatically obtain an IP address from a DHCP server. Static IP Select this option to specify a fixed IP address for the switch and configure the fields Address below. IP Address Enter the in-band management IP address of your switch in dotted decimal notation.
IP Address Enter the out-of-band management IP address of your switch in dotted decimal notation. For example, 192.168.0.1. IP Subnet Enter the IP subnet mask of your switch in dotted decimal notation for example Mask 255.255.255.0. Default Enter the IP address of the default outgoing gateway in dotted decimal notation, for Gateway example 192.168.0.254...
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Chapter 13 System Configuration Table 63 System Configuration: IP Setup: Add LABEL Default Gateway Manageable Cancel DESCRIPTION Enter the IP address of the gateway device. Select this option to allow device management using this IP address. This means that you can access the device for management through this IP address. Clear this check box to disable this feature.
GARP timer. 14.1 Switch Setup Use the switch setup screen to set a VLAN type, a queuing method and enable or disable features in the Active Control panel. To open this screen, right-click on the switch in the Device List Panel, and click Configuration >...
This field is applicable only when you select WFQ or WRR. Select a queue (Q0 to Q7) to have the switch use Strictly Priority to service the subsequent queue(s) after and including the specified queue for the 10/100 Mbps Ethernet ports.
Follow the steps below to configure priority queuing. To open this screen, right-click on the switch in the Device List Panel, and click Configuration > Switch Configuration > Priority Queue to display the following screen.
Use these fields to configure the priority level-to-physical queue mapping. On the switch, traffic assigned to higher index queues gets through faster while traffic in lower index queues is dropped if the network is congested.
Use the Multiple STP Conf. screen to configure STP and/or multiple STP settings on the switch. To open this screen, right-click on the switch in the Device List Panel, and click Configuration > Switch Configuration > Multiple STP Conf.. Figure 102 Switch Configuration: STP Conf.
The allowed range is 4 to 30 seconds (15 is the default). Apply Click Apply to save your changes back to the switch. 14.4 Link Aggregation Link aggregation (trunking) is the grouping of physical ports into one logical higher-capacity link.
14.4.3 Configuring Link Aggregation 1 First activate link aggregation in the Switch Setup screen. 2 To open the LACP Conf. screen, right-click on the switch in the Device List Panel, and click Configuration > Switch Configuration > LACP Conf. to display the configuration screen.
LACP System Priority LACP system priority is a number between 1 and 65,535. The switch with the lowest system priority (and lowest port number if system priority is the same) becomes the LACP “server”. The LACP “server” controls the operation of LACP setup. Enter a number to set the priority of an active port using Link Aggregate Control Protocol (LACP).
2 Click Configuration > Switch Configuration > Switch Setup. 3 Select the GARP Timer check box and then click Apply. 4 Click Configuration > Switch Configuration > GARP Timer to display the following screen. Figure 104 Switch Configuration: GARP Timer The following table describes the labels in this screen.
Filtering means forwarding (not supported on all models) or discarding packets based on the MAC addresses and VLAN group. To open the MAC Filtering screen, right-click on the switch in the Device List Panel, and click Configuration > Switch Configuration > Filtering to display the following screen.
This may reduce unicast flooding. To open the configuration screen, right-click on the switch in the Device List Panel, and click Configuration > Switch Configuration > MAC Forwarding.
Chapter 14 Switch Configuration Figure 107 Switch Configuration: MAC Forwarding The following table describes the labels in this screen. Table 73 Switch Configuration: MAC Forwarding LABEL DESCRIPTION Index Click an index number to modify a static MAC address rule for a port.
Port mirroring allows you to copy a traffic flow to a mirror port (the port you copy the traffic to) in order that you can examine the traffic from the mirror port without interference. Click Configuration > Switch Configuration > Mirroring to display the configuration screen.
Chapter 14 Switch Configuration Figure 109 Switch Configuration: Mirroring The following table describes the labels in this screen. Table 75 Switch Configuration: Mirroring LABEL DESCRIPTION Monitor The monitor port is the port you copy the traffic to in order to examine it in more detail Port without interfering with the traffic flow on the original port(s).
Note that VLAN is unidirectional; it only governs outgoing traffic. 15.2 Configuring 802.1Q VLAN Follow the steps below to set the 802.1Q VLAN Type on the switch. 1 In the Device Panel list, select a device and then right-click. 2 Click Configuration > Switch Configuration > Switch Setup.
Chapter 15 VLAN Figure 111 VLAN Configuration: 802.1Q The following table describes the labels in this screen. Table 76 VLAN Configuration: 802.1Q LABEL DESCRIPTION Device Name This field displays the descriptive name for the device. Device IP This field displays the IP address of the device. VLAN ID This field displays the ID of the VLAN.
Table 76 VLAN Configuration: 802.1Q (continued) LABEL DESCRIPTION Modify Click on a VLAN in the left-hand column of this screen. Change the VLAN ID, VLAN Name or change the configuration of the egress, forbidden and untagged ports. Click the Modify button to save the changes. Load Template Use a VLAN template to overwrite existing selected VLANs.
Chapter 15 VLAN Table 77 VLAN Configuration: 802.1Q: Modify (continued) LABEL VLAN Name Static VLAN Egress Ports Forbidden Ports Untag Port VLAN Status Preview Cancel A forbidden port cannot be an egress port. The following table describes the labels in this screen for each VLAN port type. Table 78 VLAN Port Type Descriptions LABEL Egress Ports...
Ethernet ports. 15.3.1 Configuring Port Based VLAN Follow the steps below to set the Port Based VLAN Type on the switch. 1 In the Device Panel list, select a device and then right-click. 2 Click Configuration > Switch Configuration > Switch Setup.
(its outgoing port). CPU refers to the switch management port. By default it forms a VLAN with all Ethernet ports. If it does not form a VLAN with a particular port then the switch cannot be managed from that port.
Use the Ethernet Port Configuration screens to set port-related settings (such as port VLAN, STP and security, etc.). Once you configure a feature on a port, you must enable that feature on the switch in the Switch Setup screen. 16.2 Port Setup Use the Port Setup screen to activate and configure switch port settings.
The switch uses this priority value for incoming frames without an IEEE 802.1p priority Priority queue tag. The switch uses this priority value internally and does not add an IEEE 802.1p priority tag. Intrusion Lock Select the Intrusion Lock check box to enable this security feature on a selected port on the switch.
Note: The peer device must also support non-standard packet traffic. A powered device (PD) is a device such as an access point or a switch, that supports PoE (Power over Ethernet) so that it can receive power from another device through a 10/100Mbps Ethernet port.
PVID Each port on the switch is capable of passing tagged or untagged frames. To forward a frame from an IEEE 802.1Q VLAN-unaware switch to an IEEE 802.1Q VLAN-aware switch, the switch first decides where to forward the frame, and then inserts a VLAN tag reflecting the default ingress port's VLAN ID, the PVID.
Use the Port STP screen to set multiple/Rapid STP for the selected port(s). To open the configuration screen, right-click on the switch in the Device List Panel, and click Configuration > Ethernet Port > Port STP. Then select a device and the port(s) to which you want to apply this configuration.
Use the Port 802.1x screen to configure reauthentication for selected ports. To open the configuration screen, right-click on the switch in the Device List Panel, and click Configuration > Ethernet Port > Port 802.1x. Then select a device and the port(s) to which you want to apply this configuration.
After you select a monitor port, configure a mirroring rule in the related fields. To open the Port Mirroring screen, right-click on the switch in the Device List Panel, and click Configuration > Ethernet Port > Port Mirroring. Then select a device and the port(s) to which you want to apply this configuration.
Therefore, there is no VLAN tag overlap among customers, so traffic from different customers is kept separate. To open the VLAN Stacking screen, right-click on the switch in the Device List Panel, and click Configuration > Ethernet Port > VLAN Stacking. Then select a device and the port(s) to which you want to apply this configuration.
VLAN stacking tags. Anything you configure in SPVID and Priority is ignored. Select Access Port to have the switch add the SP TPID tag to all incoming frames received on this port. Select Access Port for ingress ports at the edge of the service provider's network.
When an upstream frame is received on a port (configured for a protocol based VLAN), the switch checks if a tag is added already and its protocol. The untagged packets of the same protocol are then placed in the same protocol based VLAN. One advantage of using protocol based VLANs is that priority can be assigned to traffic of the same protocol.
Figure 122 Ethernet Port Configuration: Protocol VLAN The following table describes the fields in this screen. Table 88 Ethernet Port Configuration: Protocol VLAN TABLE DESCRIPTION Index This is the index number identifying this protocol based VLAN. Active This field shows whether the protocol based VLAN is active or not. Port This field shows which port belongs to this protocol based VLAN.
To open the Port Security screen, right-click on the switch in the Device List Panel, and click Configuration > Ethernet Port > Port Security. Then select a device and the port(s) to which you want to apply this configuration.
MAC-address aging out time can be set in the Switch Setup screen. The valid range is from 0 to 16K. 0 means this feature is disabled, so the switch will learn MAC addresses up to the global limit of 16K.
Enable this feature to reduce broadcast, multicast and/or DLF packets in your network. To open the configuration screen, right-click on the switch in the Device List Panel, and click Configuration > Ethernet Port > Broadcast Storm Ctrl.. Then select a device and the port(s) to which you want to apply this configuration.
Figure 126 Ethernet Port Configuration: Broadcast Storm Ctrl. The following table describes the labels in this screen. Table 92 Ethernet Port Configuration: Broadcast Storm Ctrl. LABEL DESCRIPTION Broadcast Select this option and specify how many broadcast packets the port receives per second.
IANA for special purposes (see the IANA web site for more information). 17.1.2 IGMP Snooping A switch can passively snoop on IGMP Query, Report and Leave (IGMP version 2) packets transferred between IP multicast routers/switches and IP multicast hosts to learn the IP multicast group membership.
Select Active to enable IGMP snooping to forward group multicast traffic only to ports that are members of that group. Specify the time (from 1 to 16,711,450) in seconds that elapses before the switch removes an IGMP group membership entry if it does not receive report messages from the port.
Port This field displays the port number. Immed. Leave/ This field displays whether the switch is set to remove this port from the multicast Group Limited tree when an IGMP version 2 leave message is received on this port. This field also displays whether the port is set to join a limited number of groups.
(or server). The switch forwards IGMP join or leave packets to an IGMP query port. Select Auto to have the switch use the port as an IGMP query port if the port receives IGMP query packets. Select Fixed to have the switch always use the port as an IGMP query port. Select this when you connect an IGMP multicast server to the port.
Figure 130 Multicast Configuration: Multicast Settings: Load Template The following table describes the labels in this screen. Table 95 Multicast Configuration: Multicast Settings: Load Template LABEL DESCRIPTION Device Type Select a device type from the drop-down list box. Template This field displays the index number. Multicast This field displays the name of a multicast template you create using the Template Name...
Chapter 17 Multicast Configuration Figure 131 Multicast Configuration: Multicast Settings: View Profile The following table describes the labels in this screen. Table 96 Multicast Configuration: Multicast Settings: View Profile LABEL DESCRIPTION Profile Name Select a profile name from the drop-down list box. Start Address This field displays the starting multicast IP address for a range of multicast IP addresses to which you want this IGMP filter profile to allow access.
17.3.1 Types of MVR Ports In MVR, a source port is a port on the switch that can send and receive multicast traffic in a multicast VLAN while a receiver port can only receive multicast traffic. Once configured, the switch maintains a forwarding table that matches the multicast stream to the associated multicast group.
Chapter 17 Multicast Configuration The following table describes the labels in this screen. Table 97 Multicast Configuration: MVR LABEL DESCRIPTION MVLAN This table displays the settings the multicast VLAN settings. VLAN This field displays the multicast VLAN ID. Active This field displays whether the multicast group is enabled or not. Name This field displays the descriptive name for this setting.
4 Specify a VLAN ID in the Multicast VLAN ID field. Enter a number between 1 and 4094. 5 In the 802.1p Priority field, select a priority level (0-7) with which the switch replaces the priority in outgoing IGMP control packets (belonging to this multicast VLAN).
Chapter 17 Multicast Configuration 17.3.5 Creating a New MVR Group Follow the steps below to create a new MVR group. 1 In the MVR screen, select one entry in the MVLAN list table. 2 Click Add under MVR Group. Figure 135 Multicast Configuration: MVR: Select MVLAN 3 A screen displays as shown.
Chapter 17 Multicast Configuration 6 Click OK to save the settings and close this screen. Otherwise, click Cancel to discard the settings and close this screen. 7 A screen displays showing the configuration result. Click Done to close the screen. Figure 137 Multicast Configuration: MVR: Add MVR Group: Result NetAtlas Workgroup User’s Guide...
H A P T E R Use this menu item to look at and configure RMON (Remote Network Monitor) on a switch. 18.1 RMON Overview Similar to SNMP, RMON (Remote Network Monitor) allows you to gather and monitor network traffic.
Chapter 18 Configuration Figure 138 RMON Configuration: History Config. The following table describes the labels in this screen. Table 99 RMON Configuration: History Config. LABEL DESCRIPTION Index This field displays the configuration index number. Active This field displays Yes if the history setting is enabled. Otherwise, it displays No. Data Source This is the port of the IP DSLAM that the EMS will poll for data.
Active Select Yes to enable this rule. Select No to disable this rule. Data Source Select the port of the switch that the EMS polls for data. The probe sends data from this port. Interval Enter the time (in seconds) between data samplings.
Chapter 18 Configuration Figure 140 RMON Configuration: Event Config. The following table describes the labels in this screen. Table 101 RMON Configuration: Event Config. LABEL DESCRIPTION Index This field displays an event index number. Active This field display whether an event is enabled (Yes) or not (No). Type This field displays the event type (log, snmp-trap or log&trap).
Use this screen to configure alarms that occur when the sampled data exceeds the specified threshold. To open this screen, right-click on the switch in the Device List Panel, and click Configuration > RMON Configuration > Alarm Config. Then, select the switch that you want to configure.
Chapter 18 Configuration Figure 142 RMON Configuration: Alarm Config. The following table describes the labels in this screen. Table 103 RMON Configuration: Alarm Config. LABEL DESCRIPTION Index This field displays the alarm configuration index number. Active This field displays Yes if an alarm configuration is enabled. Otherwise, it displays Interval (sec) This field displays the time interval (in seconds) between data samplings.
Table 103 RMON Configuration: Alarm Config. (continued) LABEL DESCRIPTION Type This field displays the alarm type (log, snmp-trap or log&trap). Community This field displays the community (or password). Description This field displays a description of the alarm. Owner This field displays the name of the application that creates this entry. 18.4.1 Configuring an RMON Alarm To create a new RMON alarm, click New in the Alarm Config.
Chapter 18 Configuration Table 104 RMON Configuration, Alarm Config., New (continued) LABEL DESCRIPTION Sample Type Select the method of obtaining the sample value. Choices are Absolute Value and Delta Value. Startup Alarm Select the startup alarm type (Rising Alarm, Falling Alarm, Rising Or Falling Alarm).
This chapter shows you how to configure the routing functions using the IP Configuration screens. 19.1 Static Route Static routes tell the switch how to forward IP traffic when you configure the TCP/IP parameters manually. 1 In the Device Panel list, right-click on a device.
This field displays the subnet mask for this destination. This field displays the IP address of the gateway. The gateway is an immediate neighbor of your switch that will forward the packet to the destination. This field displays the cost of transmission for routing purposes.
Gateway IP Enter the IP address of the gateway. The gateway is an immediate neighbor of your Address switch that will forward the packet to the destination. The gateway must be a router on the same segment as your switch. Metric The metric represents the “cost”...
Apply Click Apply to save the changes. 19.3 DSCP Setting You can configure the DSCP to IEEE802.1p mapping to allow the switch to prioritize all traffic based on the incoming DSCP value according to the DiffServ to IEEE802.1p mapping table.
The following table describes the labels in this screen. Table 110 DiffServ: DSCP Setting LABEL DESCRIPTION DSCP to 802.1p Mapping 0 … 63 This is the DSCP classification identification number. To set the IEEE802.1p priority mapping, select the priority level from the drop-down list box. Apply Click Apply to save the changes.
Depending on your switch model, your switch can be configured as a DHCP server or DHCP relay agent. • If you configure the switch as a DHCP server, it will maintain the pool of addresses and distribute them to your LAN computers.
Figure 151 IP Configuration: DHCP: Server The following table describes the related labels in this screen. Table 112 IP Configuration: DHCP: Server LABEL DESCRIPTION Server This field displays the ID number of the VLAN group to which this DHCP settings apply.
Click Cancel to discard all changes and close this screen. 19.5.3 Configuring DHCP Relay Configure DHCP relay on the switch if the DHCP clients and the DHCP server are not in the same subnet. During the initial IP address leasing, the switch helps to relay network information (such as the IP address and subnet mask) between a DHCP client and a DHCP server.
19.5.3.1 DHCP Relay Agent Information The switch can add information to client DHCP requests that it relays to a DHCP server. This helps provide authentication about the source of the requests. You can also specify additional information for the switch to add to the client DHCP requests that it relays to the DHCP server.
This read-only field displays the system name you configure in the System Information screen (refer to Select the check box for the switch to add the system name to the client DHCP requests that it relays to a DHCP server.
LABEL DESCRIPTION Active Select Active to enable DVMRP on the switch. You should do this if you want the switch to act as a multicast router. Threshold Threshold is the maximum time to live (TTL) value. TTL is used to limit the scope of multicasting.
Outgoing - the switch will send out RIP packets but will not accept any RIP packets received. • None - the switch will not send any RIP packets and will ignore any RIP packets received. Version Select the RIP version from the drop-down list box. Choices are RIP-1, RIP-2B and RIP- Apply Click Apply to save the changes.
OSPF offers some advantages over traditional vector-space routing protocols (such as RIP). The following table summarizes some of the major differences between OSPF and RIP. Table 117 OSPF vs. RIP OSPF Network Size Large Metrics Bandwidth, hop count, throughput, round trip time and reliability.
OSPF is disabled by default. Select this option to enable it. Router ID Router ID uniquely identifies the switch in an OSPF. Enter a unique ID (that uses the format of an IP address in dotted decimal notation) for the switch.
Table 118 IP Configuration: OSPF (continued) LABEL DESCRIPTION Authentication This field displays the authentication method used (None, Simple or MD5). Stub Network This field displays whether an area is a stub network (Yes) or not (No). Click Add to create a new OSPF area. Modify Click Modify to change the settings of the selected OSPF area.
If you enter 0.0.0.0 in the Area ID field, the settings in the Stub Network fields are ignored. No Summary Select this option to set the switch to not send/receive LSAs. Default Route Specify a cost (between 0 and 16777214) used to add a default route into a stub area Cost for routes which are external to an OSPF domain.
Figure 158 IP Configuration: OSPF: New Virtual Link The following table describes the labels in this screen. Table 120 IP Configuration: OSPF: New Virtual Link LABEL DESCRIPTION Name Enter a descriptive name (up to 32 printable ASCII characters) for identification purposes.
Chapter 19 IP Configuration 2 Click Configuration > IP Configuration > OSPF. 3 Click Add in the Interface pane. Figure 159 IP Configuration: OSPF: New Interface The following table describes the labels in this screen. Table 121 IP Configuration: OSPF: New Interface LABEL DESCRIPTION Network...
Table 121 IP Configuration: OSPF: New Interface (continued) LABEL DESCRIPTION Click Add to apply the changes and close this screen. Cancel Click Cancel to discard all changes and close this screen. 19.9 VRRP Virtual Router Redundancy Protocol (VRRP), defined in RFC 2338, allows you to create redundant backup gateways to ensure that the default gateway of a host is always available.
Chapter 19 IP Configuration The following table describes the labels in this screen. Table 122 IP Configuration: VRRP LABEL DESCRIPTION Index This field displays the index number of an entry. Network This field displays the IP address and number of subnet mask bit of an IP domain. Authentication Select None to disable authentication.
This field is 100 by default. Enter the IP address of the uplink gateway in dotted decimal notation. The switch checks the link to the uplink gateway. Enter the IP address of the primary virtual router in dotted decimal notation.
The switch removes the VLAN tag from IP multicast packets belonging to the specified VLAN before transmission on this port. Enter a VLAN group ID in this field. Enter 0 to set the switch not to remove any VLAN tags from the packets.
CORRECTIVE ACTION When I click the Make sure the ODBC driver is configured properly to connect to the EMS Switch Manager database. Refer to the Quick Start Guide for more information. icon, I cannot Shut down and restart both PostgreSQL and the SNMPc manager.
Check that the map object properties are correct for initial installation. Make sure find my device the IP address entered is the IP address of the switch you want to manage via the EMS. Check that the ODBC driver is correctly configured.
3 Screen displays as shown. Specify whether you also want to remove SNMPc and/or PostgreSQL. Click Next to continue. Figure 164 EMS: Remove: Select Application 4 Click Yes when asked to confirm removal. The Uninstall Shield now runs. 5 Click OK when the uninstall has successfully completed. Restart the computer when prompted.
P P E N D I X SNMPc Network Manager This appendix gives a brief overview of the SNMPc Network Manager. Starting the SNMPc Network Manager You must have SNMPc properly installed before you can use the EMS; please refer to the Castle Rock web site at www.castlerock.com You may start the SNMPc Network Manager manually or automatically each time you turn on...
Appendix A SNMPc Network Manager SNMPc Main Window The following figure and table show the elements of the SNMPc main window. Figure 166 SNMPc Main Windows Table 128 SNMPc Main Window ELEMENT Main Button Bar Edit Button Bar Selection Tool Event Log Tool View Window Area Map View, Mib Tables and Mib Graph windows are shown here.
Selection Tool If you can’t see the selection tool, click View, Selection Tool to display it. Use the selection tool to manipulate objects from one of several databases. Use the drag control at the right of the selection tool to change its size. Select one of the selection tool tabs to display a tree control for the database.
Appendix A SNMPc Network Manager • A Maximized window uses the entire area and hides any other windows behind it. If you close a maximized window, the next top-most window will still be displayed in the maximized state. You need to be careful when using maximized windows because it is easy to lose track of how many windows you have open and there is an upper limit.
P P E N D I X Alarm Types and Causes This appendix shows examples of probable alarm types and causes. Table 130 Alarm Types and Causes ALARM TYPE PROBABLE CAUSES Communications • Loss of signal • Loss of frame •...
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Appendix B Alarm Types and Causes NetAtlas Workgroup User’s Guide...
ZyXEL Communications Corporation. Published by ZyXEL Communications Corporation. All rights reserved.
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Appendix C Legal Information To obtain the services of this warranty, contact ZyXEL's Service Center for your Return Material Authorization number (RMA). Products must be returned Postage Prepaid. It is recommended that the unit be insured when shipped. Any returned products without proof of purchase or those with an out-dated warranty will be repaired or replaced (at the discretion of ZyXEL) and the customer will be billed for parts and labor.
Numerics 802.1D Access EMS Troubleshooting access logs accessing EMS accessing Switch Manager accessing switches adding a device Address Resolution Protocol (see also ARP) alarm status application status applying templates (provisioning) Area 0 Area ID 213, 214 ARP table authentication 214, 215, 216...
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Index editing device mapping Element Management System (EMS) main menu summary EMS components EMS database Ethernet port status factory defaults filtering finding objects firmware scheduled uploads to devices firmware upgrade firmware versions, viewing GARP timer graph menu icons graph styles hardware status icons, colors explained IGMP...
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Simple Network Management Protocol (See also SNMP) SNMP agents commands managed devices operation mode SNMP configuration SNMPc Network Manager Spanning Tree Protocol (See also STP) STP configuration STP port states STP status Stub area 211, 214 submap switch information Switch Manager overview Index...
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VLANs test loopback ping traceroute 104, 105 time setup Time To Live (TTL) tools to access the switch traceroute test traffic shaping trunking trunking, dynamic viewing the switch Virtual link Virtual router Status Virtual router (VR)