Subaru FORESTER 2020 Quick Reference Index
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Subaru FORESTER 2020 Quick Reference Index

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2020 FORESTER NEW CAR INFORMATION
FOREWORD
This manual has been prepared to pro-
vide information for the construction,
operation and other technical details of
SUBARU vehicles.
Read this manual thoroughly and make
the most of it to give better service to
your customers and improve your
knowledge of vehicle maintenance.
For information on systems etc. that
remains unchanged, refer to the 19MY
new car information.
All information, illustration and specifi-
cations contained in this manual are
based on the latest product information
available at the time of publication
approval.
QUICK REFERENCE INDEX
GENERAL DESCRIPTION
ENGINE (FB25)
DRIVE TRAIN
SUSPENSION SYSTEM
WHEEL & TIRE
BRAKE SYSTEM
STEERING
BODY STRUCTURE
EXTERIOR
INTERIOR TRIM
ENTERTAINMENT
ADVANCED SAFETY SYSTEM
U8270BE

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  • Page 1 This manual has been prepared to pro- vide information for the construction, WHEEL & TIRE operation and other technical details of SUBARU vehicles. Read this manual thoroughly and make BRAKE SYSTEM the most of it to give better service to your customers and improve your knowledge of vehicle maintenance.

  • Page 3: General Description

    1 GENERAL DESCRIPTION 1 GENERAL DESCRIPTION CONTENTS General Overview ............1-2 1.1.1 Vehicle Composition List Table .

  • Page 4: General Overview

    1 GENERAL DESCRIPTION 1.1 General Overview General Overview 1.1.1 Vehicle Composition List Table Vehicle Destination Driving Type Engine Grade Transmission shape code method Forester 2.5 L DOHC NA 2.5i EyeSight 2.5i Plus U5, C5 2.5i Plus EyeSight U5, C5 2.5i-Premium EyeSight base U5, C5, C4 2.5i-Premium EyeSight...
  • Page 5 The starting and ending brackets ( ] [ ) are stop marks. #: Differs depending on the vehicle model. Digits Meaning Details 1 to 3 Vehicle JF2: MPV manufactured by SUBARU CORPORATION classification Car line S: FORESTER Body classification K: Wagon Displacement class A : 2.5 L NA U5 4 CYLINDERS GASOLINE 182HP...
  • Page 6 1 GENERAL DESCRIPTION 1.1 General Overview Vehicle type classification Display example: SK9BY#L #: Depends on the vehicle model. Digits Meaning Details Series S: Forester Body type K: Wagon Total engine displacement/Drive system 9: 2.5 L AWD NA Model year B: 2020MY Destination Y: for U.S., Canada, and Mexico Grade...
  • Page 7 1 GENERAL DESCRIPTION 1.1 General Overview Engine Display example: FB25DXZH## #: Differs depending on the vehicle model. Digits Meaning Details 1 to 2 Engine type symbol FB: 4-cylinder gasoline 3 to 4 Displacement 25: 2.5 L Valve train/fuel supply system/ D: DOHC DI NA (LH) steering wheel Exhaust regulations...
  • Page 8 1 GENERAL DESCRIPTION 1.1 General Overview Transmission TR580DH### #: Differs depending on the vehicle model. Digits Meaning Details Transmission symbol T: Transmission Basic transmission system R: Full-time AWD CVT 3 to 4 Distance between pulley centers 58: Between pulley centers 6.22 in (158 mm) Model series 0: CVT Transmission basic specifications...

  • Page 9: Major Changes

    1 GENERAL DESCRIPTION 1.2 Major Changes Major Changes Chapter 5 WHEEL ＆ TIRE • ID registration of TPMS transmitter is automated. Chapter 9 EXTERIOR • LED light source is adopted for the license plate light. Chapter 11 ENTERTAINMENT • Infotainment system Gen.3.1α is adopted. •...
  • Page 10 1 GENERAL DESCRIPTION 1.2 Major Changes...

  • Page 11: Wheel & Tire

    5 WHEEL & TIRE 5 WHEEL & TIRE CONTENTS Tire Pressure Monitoring System (TPMS) (For Some Grades) ..... . . 5-2 5.1.1 Overview .

  • Page 12: Construction And Operation

    TPMS setting required such as when replacing the tires with snow tires and improves convenience. NC-04241 (A) Existing model vehicle (B) New model vehicle (a) Sending IDs using transmitter registration tool (c) Automatic ID registration (b) Registering IDs using Subaru Select Monitor...
  • Page 13 9 EXTERIOR 9 EXTERIOR CONTENTS Lighting System ............9-2 9.1.1 Overview .

  • Page 14: Lighting System

    9 EXTERIOR 9.1 Lighting System Lighting System 9.1.1 Overview LED is adopted for the license plate light. 9.1.2 Component Component details License plate light Adoption of LED for the license plate light reduces power consumption and produces an advanced feeling with white illumination of LED.
  • Page 15 11 ENTERTAINMENT 11 ENTERTAINMENT CONTENTS 11.1 Audio/Navigation and Speaker System ........11-2 11.1.1 Overview .
  • Page 16 11 ENTERTAINMENT 11.1 Audio/Navigation and Speaker System 11.1 Audio/Navigation and Speaker System 11.1.1 Overview The Gen.3.1α Infotainment System is adopted for the audio/navigation system. The items enhanced on Gen.3.1α are as follows. • The map can be updated wirelessly using a smartphone application. •...
  • Page 17 11 ENTERTAINMENT 11.1 Audio/Navigation and Speaker System 11.1.2 Construction and Operation Gen.3.1α audio/navigation system Map update Over The Air (MOTA) While map data can be updated only via Wi-Fi connection in the existing model vehicle, the new model vehicle downloads using an app on a smartphone to upload the map data by connecting the smartphone and the head unit. This improves convenience.
  • Page 18 11 ENTERTAINMENT 11.1 Audio/Navigation and Speaker System Connectivity for smartphone link ■ USB hub The USB hub reset that checks the USB connection status every 4 seconds and automatically restarts the USB hub when a connection error is detected is adopted for the head unit. USB connection detected USB connection state is checked every 4 seconds Is the USB properly connected?
  • Page 19 11 ENTERTAINMENT 11.1 Audio/Navigation and Speaker System In a connection using a USB cable, when Apple CarPlay cannot recognize the compatible device due to a connection error between the Apple CarPlay compatible device and the head unit, USB plugging and unplugging was necessary in the existing model vehicle.
  • Page 20 11 ENTERTAINMENT 11.1 Audio/Navigation and Speaker System ■ AUX unit The power supply path of the AUX unit is changed as shown in the following diagram so that the AUX unit can be used without powering off even when ACC OFF is performed during playback of the USB device. This interlocks the power supplies of the head unit and AUX unit and prevents the playback source from switching forcibly from the USB device to the radio.
  • Page 21 11 ENTERTAINMENT 11.1 Audio/Navigation and Speaker System Power ON/OFF timing chart ACC ON ACC OFF AUDIO/NAVI OFF Equipment Target equipment ON/OFF AUDIO/NAVI UNIT AUX UNIT (existing model vehicle) AUX UNIT (new model vehicle) NC-04544 11-7...
  • Page 22 11 ENTERTAINMENT 11.1 Audio/Navigation and Speaker System Time setting In the existing model vehicle, after setting the clock setting to "manual" on the head unit setting screen, the time needs to be set on the setting screen of the multi-function display (MFD). In the new model vehicle, time can be set on the head unit setting screen for more intuitive setting operation.
  • Page 23 11 ENTERTAINMENT 11.2 Telematics System 11.2 Telematics System 11.2.1 Overview Telematics system is adopted for C5. Telematics system is a coined word created from "telecommunication" and "informatics", and it indicates information, contents service, and service provided by external source through integrating a communication system into a mobile unit such as an automobile and the use of bidirectional communication technology.
  • Page 24 Diagnostic Alerts Vehicle Health Report Security Stolen Vehicle Recovery Plus (SVR Plus includes Vehicle Immobilization/Mobilization) Stolen Vehicle Immobilizer Stolen Vehicle Flashing Light Vehicle Security Alarm Notification Connected Vehicle Feature SUBARU STARLINK system Update Call volume change function during telematics call 11-10...
  • Page 25 11 ENTERTAINMENT 11.2 Telematics System 11.2.2 Component Component layout drawing NC-00499 (a) Integrated microphone/indicator switch (d) DCM (b) Speaker assembly tweeter (e) Instrument panel antenna (for sub TEL/GNSS) (c) Speaker assembly front (f) Antenna assembly roof (AM/FM/XM/TEL) 11-11...

  • Page 26: Microphone And Speaker

    11 ENTERTAINMENT 11.2 Telematics System Component details Microphone and speaker The microphone and speaker for talking with the operator on an emergency call are shared with the existing parts connected to the navigation system or the audio head unit. ■ Microphone and speaker connection configuration diagram DCM will send a mute signal to the head unit to drive the microphone and speaker from the DCM when the call is operated.
  • Page 27 11 ENTERTAINMENT 11.2 Telematics System ■ Speaker configuration diagram Side speaker on both sides of the instrument panel are installed to ensure the call audio from the speaker on the other side can be heard even if the speaker on one side is damaged during collision (side collision). Sound is output from both sides to make the call audio easy to hear similar to normal handsfree calling.
  • Page 28 11 ENTERTAINMENT 11.2 Telematics System Antenna for telephone The communication method of telephone supports LTE in addition to 3G. High speed and large volume communication is realized by using Multi-Input Multi-Output (MIMO) technology that transfers information using multiple antennas for both sending and receiving. Shark fin antenna on the roof is set as the main antenna and the antenna in the instrument panel (behind the meters) is set as the sub-antenna as multiple antennas are required to support LTE.
  • Page 29 11 ENTERTAINMENT 11.2 Telematics System 11.2.3 Construction and Operation System diagram System configuration diagram NC-00769 (A) Vehicle (B) Server (a) Microphone (i) Meter (b) Integrated indicator switch (j) E/G ECM (c) Data Communication Module (DCM) (k) TCM (d) Backup battery (l) Antenna assembly roof (AM/FM/XM/TEL) (e) Speaker (m) Instrument panel antenna (for sub TEL/GNSS)

  • Page 30: System Block Diagram

    DRIVER'S SEAT HEATER SETTING RADAR SENSOR · TELEMATICS REMOTE ENGINE STARTER PASSENGER'S SEAT HEATER SETTING · Subaru Rear Vehicle Detection SYSTEM FAILURE FLAG · BSD CAUTION FLAG · TELEMATICS REMOTE ENGINE STARTER BLOW VENT MODE SETTING · RCTA CAUTION FLAG ·...
  • Page 31 11 ENTERTAINMENT 11.2 Telematics System Data Communication Module (DCM) The data communication inside the cabin uses CAN for send/receive the data between each unit, and as for the external communication, the telematics service is provided by communicating with servers via roof antenna and the sub-antenna inside the instrument panel.
  • Page 32 11 ENTERTAINMENT 11.2 Telematics System User interface There are communication with outside by the integrated indicator switch, display of service with the head unit display of the navigation system or the audio, and guidance by audio function as the UI of the system. Integrated indicator switch Immediate communication with outside is possible by operating the switch, and the switch is placed in the overhead console/EyeSight camera cover section considering the operability during emergency.
  • Page 33 11 ENTERTAINMENT 11.2 Telematics System Light status System status Green lights up. Normal Red lights up. Abnormal (with DTC Green flashes/red flashes. AACN /SOS/iCall communicating (it will operate if service is possible even if there is Both green and red go off. No service subscription/not operating *1: Diagnostic Trouble Code *2: Advanced Automatic Collision Notification...
  • Page 34 11 ENTERTAINMENT 11.2 Telematics System Display screen When the head unit of the navigation system or the audio receives a mute signal from DCM, the navigation system or the audio will stop the audio being played back, and following screen is displayed on whole touch panel display, notifying the user visually that the service has started.
  • Page 35 "This call may be recorded or monitored for quality purposes." recorded before connecting to the operator When ACN/SOS/iCall is operated without "You are not currently subscribed to SUBARU STARLINK. Please subscription visit Mysubaru.com to upgrade your service." When the telephone connection is weak and cannot "Due to cellular network or hardware problems, your call cannot be...
  • Page 36 11 ENTERTAINMENT 11.2 Telematics System Security The protocol between the vehicle and the server is exclusive, making it difficult to be hacked from outside the vehicle. The microcomputer connecting to the antenna (outside the vehicle) and the microcomputer for communication inside the vehicle are separated, and the communication protocol between these 2 microcomputers are encrypted by the manufactures original method, so it will be blocked inside the DCM even if it gets intruded from the antenna.
  • Page 37 11 ENTERTAINMENT 11.2 Telematics System Voice Call SUBARU Concierge This is a function to set the destination of the navigation by calling the call center and select the place to go (destination) through conversation with an operator. Once the destination is decided, the operator will send the destination information to the vehicle, and the destination will be automatically set in the on-board navigation, making it possible to safely set the destination even while driving.
  • Page 38 DCM will receive collision detection signal. Telematics Customer Care Advisor will communicate with the occupant, and provide appropriate service depending on the condition of the occupant. Also, an audio guidance of "Call connecting to SUBARU STARLINK emergency services." is played when connecting to an operator.
  • Page 39 11 ENTERTAINMENT 11.2 Telematics System ■ Notification of detailed accident information The information of vehicle condition (collision form and number of collisions) when an accident occurs is collected and is notified to the call center. Using this information, the call center presumes the scale of the accident to take appropriate actions.
  • Page 40 If an emergency occurs, press the dedicated SOS button in the vehicle to receive emergency assistance. Telematics Customer Care Advisor will communicate with the occupant, confirm the degree of emergency, and provide appropriate emergency assistance. Also, an audio guidance of "Connecting to SUBARU STARLINK emergency assistance." is played when connecting to an operator.
  • Page 41 11 ENTERTAINMENT 11.2 Telematics System Speaker Microphone (6) (7) Switch (1) Vehicle location information (2) (2) • SOS ON signal acquisition (always) • Cancel signal (2) SOS ON signal (2)' Cancel signal reception (3) Antenna output LED indicator (4) Mute control •...
  • Page 42 Telematics Customer Care Advisor in charge of roadside assistance will confirm the situation, and provide appropriate roadside assistance. Also, an audio guidance of "Connecting to SUBARU STARLINK Roadside Assistance." is played when connecting to an operator.
  • Page 43 11 ENTERTAINMENT 11.2 Telematics System Speaker Microphone (6) (9) Switch (1) Vehicle location information acquisition • i-Call signal (2) (2) (2) i-button ON signal • Cancel signal (2)' Cancel signal reception (3) Antenna output (4) Mute control (5) Indicator control LED indicator (6) Guidance output •...
  • Page 44 11 ENTERTAINMENT 11.2 Telematics System Remote Engine Start (includes Climate Control/Heated Seats) This is a function to start the engine of the vehicle remotely using the dedicated mobile application on a smartphone. By setting the air conditioner from the dedicated app, the cabin can be cooled before going into the vehicle in summer, and in winter, the cabin can be warmed, as well as de-icing by operating the defroster •...

  • Page 45: Remote Door Lock & Unlock

    11 ENTERTAINMENT 11.2 Telematics System Remote Door Lock & Unlock This is a function to lock/unlock the doors remotely using the smartphone dedicated mobile application Customer Web Portal when you forgot to lock the doors or left the keys inside a locked vehicle. •...

  • Page 46: Remote Horn & Lights

    11 ENTERTAINMENT 11.2 Telematics System Remote Horn & Lights This is a function to start the hazard lights and the horn remotely using the smartphone dedicated mobile application Customer Web Portal to confirm the position of the vehicle in parking lot, etc. A pattern to operate both the hazard lights and the horn to operate simultaneously, and a patter to only the hazard lights to operate can be selected.

  • Page 47: Remote Vehicle Locator

    11 ENTERTAINMENT 11.2 Telematics System Remote Vehicle Locator This is a function to quickly and simply determine the location of the vehicle using the GPS equipped in the vehicle. The vehicle location information acquired from the GPS is sent to the server, and forwarded to the smartphone or PC of the user.
  • Page 48 11 ENTERTAINMENT 11.2 Telematics System Destination to vehicle (to navigation or text depends on the vehicle type) This is a function to set the destination of the on-board navigation by sending the destination information to the vehicle from the smartphone dedicated mobile app. It is possible to depart immediately after boarding the vehicle by setting the destination from the app before boarding the vehicle.
  • Page 49 11 ENTERTAINMENT 11.2 Telematics System Vehicle Condition Check This is a function to confirm the condition of the vehicle from the Customer Web Portal. Meter VDCCM & H/M Body integrated unit Sub antenna Main antenna (instrument (roof) panel) Server Smartphone NC-04432 Control description Supported unit...

  • Page 50: Speed Alert

    11 ENTERTAINMENT 11.2 Telematics System Vehicle Alerts Boundary Alert This is a function to set a circular or rectangular virtual fence on the map, and notifies when the vehicle goes in or goes out of the set fence. Either to receive a notification when the vehicle goes in or goes out of the set range can be selected. Speed Alert This is a function to set a certain speed, and notifies when the vehicle exceeds the set speed.

  • Page 51: Maintenance Notifications

    11 ENTERTAINMENT 11.2 Telematics System Customer Touch Point Service Appointment Scheduler This is a function to display the dedicated dealer booking screen by accessing the server with the on-board audio/ navigation system, and you can book an appointment with the dealer from inside the vehicle. This function can also offer an appointment depending on the vehicle condition or availability of any service campaign so that you can make a call to a specific dealer.

  • Page 52: Diagnostic Alerts

    11 ENTERTAINMENT 11.2 Telematics System Diagnostic Alerts This is the function to illuminate the warning light on the instrument panel together with notifying the user with an e- mail. Vehicle Health Report This is a function to send an easy to understand vehicle diagnostic report including various element of the vehicle performance via e-mail.
  • Page 53 11 ENTERTAINMENT 11.2 Telematics System Security Stolen Vehicle Recovery Plus (SVR Plus includes Vehicle Immobilization/Mobilization) This is a function to assist recovering of the vehicle by the Telematics Customer Care Advisor working together with local law enforcement. When the user notices that the vehicle was stolen and contacts the police, the case number is given, and by notifying that case number to the operator, the location information of the vehicle is acquired from DCM.
  • Page 54 11 ENTERTAINMENT 11.2 Telematics System ■ Stolen Vehicle Immobilizer This is a function to disable the starting of the engine of the vehicle by sending a signal from the server to the stolen vehicle with the request from police. It will make moving of the stolen vehicle difficult and assist recovery of the vehicle by combining the immobilizer function with the location information of the stolen vehicle.
  • Page 55 11 ENTERTAINMENT 11.2 Telematics System ■ Stolen Vehicle Flashing Lights This is a function to flash the lights of the stolen vehicle by sending a signal from the server to the stolen vehicle with the request from police. This assists police identifying the stolen vehicle. Headlight/turn Body integrated unit signal light...
  • Page 56 11 ENTERTAINMENT 11.2 Telematics System Vehicle Security Alarm Notification This is a function to notify when the security alarm has activated. The alarm system information and the location information of the vehicle are sent from DCM to the server when the security alarm of the vehicle is activated, and that is notified to the user from the server via telephone or e-mail.
  • Page 57 11 ENTERTAINMENT 11.2 Telematics System Connected Vehicle Feature SUBARU STARLINK system Update This is a function to download the DCM update data from the server using a wireless communication, and updates the DCM. It was necessary for the user to schedule maintenance with a dealer and bring the vehicle to the dealer when an update was required with a service campaign or similar, but that frequency can be reduced by this function.
  • Page 58 11 ENTERTAINMENT 11.3 Combination Meter/MFD/MID 11.3 Combination Meter/MFD/MID 11.3.1 System Display Screen Details Multi-information display (MID) screen structure MID contents ■ Warning screen z Rear seat reminder The rear seat reminder prompts the driver to check things left behind on the rear seat after the push button ignition switch OFF or ignition switch OFF.
  • Page 59 12 ADVANCED SAFETY SYSTEM 12 ADVANCED SAFETY SYSTEM CONTENTS 12.1 EyeSight ..............12-2 12.1.1 Overview .
  • Page 60 12 ADVANCED SAFETY SYSTEM 12.1 EyeSight 12.1 EyeSight 12.1.1 Overview Lane centering control and preceding vehicle follow-up steering control are newly adopted for U5/C5 to realize superior prevention safety and reduction of burden of drivers. The systems recognize the lane markers on both sides or a preceding vehicle while adaptive cruise control is in operation to assist the driver's steering operation so that the vehicle can keep traveling near the center of the lane or follow the preceding vehicle.
  • Page 61 12 ADVANCED SAFETY SYSTEM 12.1 EyeSight 12.1.3 Construction and Operation Lane centering function The system recognizes the right and left lane markers and assists the steering operation so that the vehicle can keep traveling near the center of the lane. Also, when the lane is not recognized on the narrow road or because of too short distance with the preceding vehicle, steering control to follow the preceding vehicle is performed.
  • Page 62 12 ADVANCED SAFETY SYSTEM 12.1 EyeSight Display of multi-function display (MFD) NC-04411 * EyeSight screen when brake ON Display of multi-information display (MID) NC-04440 (a) Preceding vehicle frame icon (c) Cruise control indicator light (b) Lane marker icon (d) Steering wheel icon The steering wheel icon indicates the status of steering control.
  • Page 63 12 ADVANCED SAFETY SYSTEM 12.1 EyeSight Steering wheel icon Status of steering control MID display White Function is activated but steering control is not in operation. ADA10657 NC-04413 None Lane centering control and preceding vehicle follow-up steering control are not activated. ADA10657 NC-04414 12-5...
  • Page 64 12 ADVANCED SAFETY SYSTEM 12.1 EyeSight The lane marker icon and preceding vehicle frame icon indicate the status of steering control. Lane marker icon and preceding vehicle frame icon displays Icon display Indicated information MID display Lane marker icon and Preceding vehicle is recognized and lane centering control preceding vehicle frame and preceding vehicle follow-up steering control are in...
  • Page 65 12 ADVANCED SAFETY SYSTEM 12.1 EyeSight Icon display Indicated information MID display No icon is displayed. Steering control is disabled. ADA10657 NC-04419 12-7...
  • Page 66 12 ADVANCED SAFETY SYSTEM 12.1 EyeSight Unoperated steering warning Alert MID display If the lane centering control and preceding vehicle follow-up steering control are in operation with the steering wheel not being operated for 13 seconds, the unoperated steering warning is displayed on the multi-information display (MID).
  • Page 67 12 ADVANCED SAFETY SYSTEM 12.1 EyeSight Lane departure avoidance request warning Alert MID display While lane centering control and preceding vehicle follow-up steering control are in operation, if the vehicle is determined to depart the lane due to failure of steering control, a warning buzzer sounds, warning display requesting to avoid a lane departure, and the lane marker icon on the direction of departure flashes in amber.
  • Page 68 12 ADVANCED SAFETY SYSTEM 12.1 EyeSight Lane departure prevention function With newly adopted lane centering control and preceding vehicle follow-up steering control, lane departure prevention control shares the lane keep switch and screen display of the multi-information display with lane centering control and preceding vehicle follow-up steering control.

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