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Dell P86F Service Manual

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Dell Latitude 3500
Service Manual
Regulatory Model: P86F
Regulatory Type: P86F001

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Summary of Contents for Dell P86F

  • Page 1 Dell Latitude 3500 Service Manual Regulatory Model: P86F Regulatory Type: P86F001...
  • Page 2 A WARNING indicates a potential for property damage, personal injury, or death. © 2019 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be trademarks of their respective owners.

  • Page 3: Table Of Contents

    Contents 1 Working on your computer......................5 Safety instructions................................5 Turning off your computer — Windows 10........................5 Before working inside your computer..........................6 After working inside your computer............................6 2 Technology and components......................7 DDR4....................................... 7 USB features..................................8 USB Type-C..................................10 Intel Optane memory................................
  • Page 4 Palm-rest and keyboard assembly..........................107 5 Troubleshooting........................109 Enhanced Pre-Boot System Assessment — ePSA diagnostics..................109 Running the ePSA Diagnostics...........................109 Diagnostics..................................110 M-BIST................................... 110 L-BIST.................................... 110 Diagnostic LED..................................110 Battery status LED................................111 6 Getting help..........................112 Contacting Dell..................................112 Contents...

  • Page 5: Working On Your Computer

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 6: Before Working Inside Your Computer

    NOTE: Ensure that the computer and all attached devices are turned off. If your computer and attached devices did not automatically turn off when you shut down your operating system, press and hold the power button for about 6 seconds to turn them off. Before working inside your computer About this task To avoid damaging your computer, perform the following steps before you begin working inside the computer.

  • Page 7: Technology And Components

    Technology and components DDR4 DDR4 (double data rate fourth generation) memory is a higher-speed successor to the DDR2 and DDR3 technologies and allows up to 512 GB in capacity, compared to the DDR3's maximum of 128 GB per DIMM. DDR4 synchronous dynamic random-access memory is keyed differently from both SDRAM and DDR to prevent the user from installing the wrong type of memory into the system.

  • Page 8: Usb Features

    Figure 3. Curved edge Memory Errors Memory errors on the system display the new ON-FLASH-FLASH or ON-FLASH-ON failure code. If all memory fails, the LCD does not turn on. Troubleshoot for possible memory failure by trying known good memory modules in the memory connectors on the bottom of the system or under the keyboard, as in some portable systems.
  • Page 9 commonly known as USB 2.0 and 1.1 respectively, the slower modes still operate at 480Mbps and 12Mbps respectively and are kept to maintain backward compatibility. USB 3.0/USB 3.1 Gen 1 achieves the much higher performance by the technical changes below: •...

  • Page 10: Usb Type-C

    USB Type-C USB Type-C is a new, tiny physical connector. The connector itself can support various exciting new USB standard like USB 3.1 and USB power delivery (USB PD). Alternate Mode USB Type-C is a new connector standard that's very small. It's about a third the size of an old USB Type-A plug. This is a single connector standard that every device should be able to use.

  • Page 11: Enabling Intel Optane Memory

    Enabling Intel Optane memory Steps 1. On the taskbar, click the search box, and type "Intel Rapid Storage Technology". 2. Click Intel Rapid Storage Technology. 3. On the Status tab, click Enable to enable the Intel Optane memory. 4. On the warning screen, select a compatible fast drive, and then click Yes to continue enabling Intel Optane memory. 5.

  • Page 12: Nvidia Geforce Mx130 Equivalent

    Nvidia GeForce MX130 equivalent Table 4. Nvidia GeForce MX130 specifications Feature Specifications Graphics memory 2 GB GDDR5 Bus type PCI Express 3.0 Memory Interface GDDR5 Clock Speeds 1122 - 1242 (Boost) MHz Maximum Color Depth Maximum Vertical Refresh Rate Operating Systems Graphics/ Video API Support Windows 10/ DX 12/ OGL4.5 Supported Resolutions and Max Refresh Rates (Hz) Numbers of Display Support...

  • Page 13: Major Components Of Your System

    Major components of your system 1. Base cover 2. Power adapter port Major components of your system...
  • Page 14 15. System fan 16. Heatsink NOTE: Dell provides a list of components and their part numbers for the original system configuration purchased. These parts are available according to warranty coverages purchased by the customer. Contact your Dell sales representative for purchase options.

  • Page 15: Removing And Installing Components

    Removing and installing components Recommended tools The procedures in this document require the following tools: • Phillips #0 screwdriver • Phillips #1 screwdriver • Plastic scribe NOTE: The #0 screw driver is for screws 0-1 and the #1 screw driver is for screws 2-4. Secure Digital Card Removing the Secure Digital card Prerequisites...

  • Page 16: Base Cover

    Installing the Secure Digital card Steps 1. Slide the secure digital into the slot until it clicks into place. 2. Follow the procedures in After working inside your computer. Base cover Removing the base cover Prerequisites 1. Follow the procedure in before working inside your computer 2.
  • Page 17 2. Pry the base cover and continue to open the right side of the base cover. Removing and installing components...
  • Page 18 3. Lift the right side of the base cover [1], and remove it off the palmrest and keyboard assembly [2]. Installing the base cover Steps 1. Place the base cover on the palmrest and keyboard assembly [1]. Removing and installing components...
  • Page 19 2. Tighten the ten captive screws that secure the base cover to the palmrest and keyboard assembly. Removing and installing components...

  • Page 20: Battery

    If the battery gets stuck inside your computer as a result of swelling, do not try to release it as puncturing, bending, or crushing a lithium-ion battery can be dangerous. In such an instance, contact Dell technical support for assistance. See www.dell.com/contactdell.
  • Page 21 2. Remove the four (M2x3) screws that secure the battery to the palmrest and keyboard assembly [1]. 3. Lift the battery off the palmrest and keyboard assembly [2]. Removing and installing components...
  • Page 22 Installing the battery Steps 1. Align the screw holes on the battery with the screw holes on the palmrest and keyboard assembly [1]. 2. Replace the four (M2x3) screws that secure the battery to the palmrest and keyboard assembly [2]. Removing and installing components...
  • Page 23 3. Connect the battery cable to the system board. Removing and installing components...

  • Page 24: Hard Drive

    Next steps 1. Replace the base cover 2. Replace the SD memory card 3. Follow the procedure in after working inside your computer Hard drive Removing the hard drive assembly Prerequisites 1. Follow the procedure in before working inside your computer 2.
  • Page 25 Installing the hard drive assembly Steps 1. Align the screw holes on the hard drive assembly with the screw holes on the palm rest and keyboard assembly [1]. 2. Replace the four (M2x4) screws that secure the hard drive assembly to the palm rest and keyboard assembly [2]. Removing and installing components...
  • Page 26 3. Adhere the tape that secures the hard drive cable to the palmrest and keyboard assembly [1]. 4. Connect the hard drive cable to the system board [2]. Removing and installing components...

  • Page 27: Io Board

    Next steps 1. Replace the battery cable. 2. Replace the base cover 3. Replace the SD memory card 4. Follow the procedure in after working inside your computer IO board Removing the IO board Prerequisites 1. Follow the procedure in before working inside your computer.
  • Page 28 Installing the IO board Steps 1. Using the alignment posts, place the I/O board on the palm rest and keyboard assembly [1]. 2. Replace the two (M2x3) screws that secure the I/O board to the palm rest and keyboard assembly [2]. Removing and installing components...
  • Page 29 3. Adhere the I/O board cable to the palm rest and keyboard assembly [1]. 4. Connect the I/O board cable to the system board and close the latch to secure the cable [2]. Removing and installing components...

  • Page 30: Touchpad

    Next steps 1. Replace the hard drive assembly. NOTE: Required for systems with 42 Whr battery 2. Replace the battery. 3. Replace the base cover. 4. Replace the SD memory card. 5. Follow the procedure in after working inside your computer.
  • Page 31 5. Remove the four (M2x2) screws that secure the touchpad to the palmrest and keyboard assembly [1]. 6. Lift the touchpad off the palmrest and keyboard assembly [2]. Removing and installing components...
  • Page 32 Installing the touch pad assembly About this task NOTE: Ensure that the touch pad is aligned with the guides available on the palm-rest and keyboard assembly, and the gap on either sides of the touch pad is equal. Steps 1. Place the touch pad into the slot on the palmrest and keyboard assembly [1]. 2.
  • Page 33 3. Adhere the tape that secures the touch pad to the palmrest and keyboard assembly [1]. 4. Slide the touch pad cable into its connector on the system board and close the latch to secure the cable [2]. Removing and installing components...
  • Page 34 5. Place the touch pad bracket into the slot on the palmrest and keyboard assembly [1]. 6. Replace the three screws (M2x2) that secure the touch pad bracket to the palmrest and keyboard assembly [2], and adhere the tape that secures the bracket to the palmrest. Removing and installing components...

  • Page 35: Memory Modules

    Next steps 1. Replace the battery 2. Replace the base cover 3. Replace the SD memory card 4. Follow the procedure in after working inside your computer Memory modules Removing the memory module Prerequisites 1. Follow the procedure in before working inside your computer 2.

  • Page 36: Sim Card

    NOTE: If you do not hear the click, remove the memory module and reinstall it. Next steps 1. Replace the battery cable. 2. Replace the base cover 3. Replace the SD memory card 4. Follow the procedure in after working inside your computer SIM Card Removing the SIM card Prerequisites...
  • Page 37 Installing the SIM card Steps 1. Open the latch that covers the SIM card slot to release it from the system [1]. 2. Insert a needle in the slot and push it to eject the SIM card tray [2]. 3. Pull the SIM card try and place the SIM card on the SIM cad tray [3] and [4]. 4.

  • Page 38: Wlan Card

    5. Follow the procedures in After working inside your computer. WLAN card Removing the WLAN card Prerequisites 1. Follow the procedure in before working inside your computer 2. Remove the SD memory card 3. Remove the base cover 4. Disconnect the battery cable.
  • Page 39 Installing the WLAN card About this task CAUTION: To avoid damage to the WLAN card, do not place any cables under it. Steps 1. Insert the WLAN card into the connector on the system board [1]. 2. Connect the WLAN cables to the connectors on the WLAN card [2]. 3.

  • Page 40: Wwan Card

    Next steps 1. Disconnect the battery cable. 2. Replace the base cover. 3. Replace the SD memory card. 4. Follow the procedure in after working inside your computer. WWAN card Removing the WWAN card Prerequisites 1. Follow the procedure in before working inside your computer 2.
  • Page 41 Installing the WWAN card About this task CAUTION: To avoid damage to the WWAN card, do not place any cables under it. Steps 1. Insert the WWAN card into the connector on the WWAN daughterboard [1]. 2. Connect the WWAN cables to the connectors on the WWAN card [2]. 3.

  • Page 42: Wwan Daughterboard

    Next steps 1. Connect the battery cable. 2. Replace the base cover. 3. Replace the SIM card 4. Replace the SD memory card. 5. Follow the procedure in after working inside your computer. WWAN daughterboard Removing the WWAN daughterboard Prerequisites 1.
  • Page 43 Steps 1. Open the latch and disconnect the WWAN daughterboard cable from the WWAN daughterboard. Removing and installing components...
  • Page 44 2. Remove two (M2x3) screws that secure the WWAN daughterboard to the palm rest and keyboard assembly [1] and then lift the WWAN daughterboard card away from the palm rest and keyboard assembly [2]. Installing the WWAN daughterboard About this task CAUTION: To avoid damage to the WWAN card, do not place any cables under it.
  • Page 45 3. Connect the WWAN daughterboard cable to the connector on the WWAN daughterboard and close the latch to secure the cable [1]. Removing and installing components...

  • Page 46: Solid-State Drive/Intel Optane Memory Module

    Next steps 1. Replace the WWAN card 2. Connect the battery cable. 3. Replace the base cover. 4. Replace the SIM card 5. Replace the SD memory card. 6. Follow the procedure in after working inside your computer. Solid-state drive/Intel Optane memory module Removing the M.2 2280 Solid-state drive or Intel Optane memory—...
  • Page 47 4. Remove the single (M2x2) screw that secures the solid-state drive/Intel Optane card to the palmrest and keyboard assembly [1]. 5. Slide and lift the solid-state drive/Intel Optane card off the palmrest and keyboard assembly [2]. Removing and installing components...
  • Page 48 Installing the M.2 2280 Solid-state drive or Intel Optane memory - Optional Steps 1. Slide and insert the tab solid-state drive/Intel Optane card into the solid-state drive/Intel Optane card slot [1]. 2. Replace the single (M2x2) screw that secures the solid-state drive/Intel Optane card to the palmrest and keyboard assembly [2]. 3.
  • Page 49 Next steps 1. Replace the battery cable. 2. Replace the base cover 3. Replace the SD memory card 4. Follow the procedure in after working inside your computer Removing the M.2 Solid-state drive bracket Prerequisites 1. Follow the procedure in before working inside your computer 2.
  • Page 50 Installing the Solid-state drive bracket Steps 1. Align and replace the solid-state drive bracket on the palmrest and keyboard assembly [1]. 2. Replace the single (M2x3) screw that secures the solid-state drive bracket to the palmrest and keyboard assembly [2]. Removing and installing components...
  • Page 51 Next steps 1. Replace the battery cable. 2. Replace the base cover 3. Replace the SD memory card 4. Follow the procedure in after working inside your computer Removing the M.2 2230 Solid-state drive Prerequisites 1. Follow the procedure in before working inside your computer 2.
  • Page 52 4. Remove the single (M2x2) screw that secures the solid-state drive to the solid-state drive bracket [1]. 5. Slide and remove the solid-state drive off the solid-state drive slot [2]. Removing and installing components...
  • Page 53 Installing the M.2 2230 Solid-state drive Steps 1. Insert the solid-state drive into the solid-state drive slot on the system board [1]. 2. Replace the single (M2x3) screw that secures the solid-state drive to the solid-state drive bracket [2]. Removing and installing components...
  • Page 54 3. Align and replace the thermal plate on the solid-state drive [1,2]. 4. Replace the single (M2x3) screw that secures the thermal plate to the palmrest and keyboard assembly [3]. Removing and installing components...

  • Page 55: Speakers

    Next steps 1. Replace the battery cable. 2. Replace the base cover 3. Replace the SD memory card 4. Follow the procedure in after working inside your computer Speakers Removing the speakers Prerequisites 1. Follow the procedure in before working inside your computer 2.
  • Page 56 4. Lift the speakers, along with the cable, off the palm rest and keyboard assembly. Removing and installing components...
  • Page 57 Installing the speakers About this task NOTE: If the rubber grommets are pushed out when removing the speakers, push them back in before replacing the speakers. Steps 1. Using the alignment posts and rubber grommets, place the speakers in the slots on the palm rest and keyboard assembly. Removing and installing components...
  • Page 58 2. Route the speaker cable through the routing guides on the palm rest and keyboard assembly [1]. 3. Adhere the tape that secures the speaker cables to the palm rest and keyboard assembly [2]. 4. Connect the speaker cable to the system board [3]. Removing and installing components...

  • Page 59: System Fan

    Next steps 1. Replace the battery cable. 2. Replace the base cover 3. Replace the SD memory card 4. Follow the procedure in after working inside your computer System fan Removing the system fan Prerequisites 1. Follow the procedure in before working inside your computer.
  • Page 60 2. Unroute the VGA board cable and the display cable from the routing guides on the fan [1]. 3. Disconnect the fan cable from the system board [2]. 4. Remove the two (M2x3) screws that secure the fan to the palmrest and keyboard board assembly [1]. Removing and installing components...
  • Page 61 5. Lift the fan off the palmrest and keyboard board assembly [2]. Installing the system fan Steps 1. Align the screw holes on the fan with the screw holes on to the palm rest and keyboard board assembly [1]. 2. Replace the two (M2x3) screws that secure the fan to the palm rest and keyboard board assembly [2]. Removing and installing components...
  • Page 62 3. Route the VGA board cable and the display cable through the routing guides on the fan [1]. 4. Connect the fan cable to the system board [2]. Removing and installing components...

  • Page 63: Heat Sink

    5. Connect the VGA board cable [1], and the display cable [2, 3] to the system board. Next steps 1. Replace the battery. 2. Replace the base cover. 3. Replace the SD memory card. 4. Follow the procedure in after working inside your computer.
  • Page 64 Installing the heatsink—UMA Steps 1. Place the heatsink on the system board and align the screw holes on the heatsink with the screw holes on the system board [1]. 2. In sequential order (as indicated on the heatsink), tighten the four captive screws that secure the heatsink to the system board [2]. Next steps 1.
  • Page 65 Installing the heatsink—discrete Steps 1. Place the heatsink on the system board and align the screw holes on the heatsink with the screw holes on the system board [1]. 2. In sequential order (as indicated on the heatsink), tighten the seven captive screws that secure the heatsink to the system board [2]. Removing and installing components...

  • Page 66: Vga Daughterboard

    Next steps 1. Replace the battery 2. Replace the base cover 3. Replace the SD memory card 4. Follow the procedure in after working inside your computer VGA daughterboard Removing the VGA daughterboard Prerequisites 1. Follow the procedure in before working inside your computer.
  • Page 67 2. Unroute the VGA board cable and the display cable from the routing guides on the fan. 3. Remove the two (M2x3) screws that secure the VGA daughterboard to the palmrest and keyboard assembly [1]. 4. Lift the VGA daughterboard away from the system [2]. Removing and installing components...
  • Page 68 Installing the VGA daughterboard Steps 1. Place the VGA daughterboard and align the screw holes on the VGA daughterboard with the screw holes on the palmrest and keyboard assembly [1]. 2. Replace the two (M2x3) screws that secure the VGA daughterboard on the palmrest and keyboard assembly [2]. Removing and installing components...
  • Page 69 3. Route the VGA board cable and the display cable through the routing guides on the fan. 4. Connect the VGA board cable [1], and the display cable [2] to the system board. Removing and installing components...

  • Page 70: Power-Button Board

    Next steps 1. Replace the battery 2. Replace the base cover 3. Replace the SD memory card 4. Follow the procedure in after working inside your computer Power-button board Removing the power button board with optional fingerprint reader Prerequisites 1. Follow the procedure in before working inside your computer.
  • Page 71 3. Remove the two (M2x3) screws that secure the power button board to the palmrest and keyboard assembly [1]. 4. Lift the power button board, along with the cable off the palmrest and keyboard assembly [2]. Removing and installing components...
  • Page 72 Installing the power button board with optional fingerprint reader Steps 1. Place the power-button board into the slot on the palmrest and keyboard assembly [1]. 2. Replace the two (M2x3) screws that secure the power button board to the palmrest and keyboard assembly [2]. 3.

  • Page 73: System Board

    Next steps 1. Replace the display assembly. 2. Replace the system fan. 3. Replace the battery. 4. Replace the base cover. 5. Replace the SD memory card. 6. Follow the procedure in after working inside your computer. System board Removing the system board Prerequisites 1.
  • Page 74 a) Power button board [1]. b) Fingerprint reader (optional) [2]. c) IO board [3]. d) HDD [4]. e) Touchpad [5]. f) Keyboard [6]. 2. Disconnect the following cables from the system board: a) DC-in [1, 2]. b) Speaker [3]. Removing and installing components...
  • Page 75 3. Remove the two (M2x3) and two (M2x2) screws that secure the system board to the palmrest and keyboard assembly [1]. 4. Lift the system board off the palm-rest and keyboard assembly [2]. Removing and installing components...
  • Page 76 Installing the system board Steps 1. Align the screw hole on the system board with the screw hole on the palmrest and keyboard assembly [1]. 2. Replace the two (M2x3) and two (M2x2) screws that secure the system board to the palmrest and keyboard assembly [2]. Removing and installing components...
  • Page 77 3. Connect the following cables to the system board: a) DC-in [1, 2]. b) Speaker [3]. Removing and installing components...
  • Page 78 4. Connect the following cables to the system board: a) Power button board [1]. b) Fingerprint reader (optional) [2]. c) IO board [3]. d) HDD [4]. e) Touchpad [5]. f) Keyboard [6]. Removing and installing components...

  • Page 79: Display Assembly

    Next steps 1. Replace the display assembly. 2. Replace the heatsink. 3. Replace the system fan. 4. Replace the SSD. 5. Replace the Memory. 6. Replace the WLAN. 7. Replace the battery. 8. Replace the base cover. 9. Replace the SD memory card.
  • Page 80 3. Unroute the display cable from the routing guides on the palmrest and keyboard assembly [1]. 4. Remove the four (M2.5x5) screws that secure the left and right hinges to the system board, and palmrest and keyboard assembly [2]. Removing and installing components...
  • Page 81 5. Lift the palmrest and keyboard assembly at an angle [1]. 6. Continue to lift the palmrest and keyboard assembly until it separates from the hinges [2]. Removing and installing components...
  • Page 82 7. Slide and remove the palmrest and keyboard assembly off the display assembly. Removing and installing components...
  • Page 83 8. After performing all the preceding steps, you are left with display assembly. Removing and installing components...
  • Page 84 Installing the display assembly About this task NOTE: Ensure that the hinges are opened to the maximum before replacing the display assembly on the palmrest and keyboard assembly. Steps 1. Align and place the palmrest and keyboard assembly under the hinges on the display assembly. Removing and installing components...
  • Page 85 2. Seat the palmrest and keyboard assembly on the display assembly [1]. 3. Press the hinges down on the system board, and palmrest and keyboard assembly [2]. Removing and installing components...
  • Page 86 4. Route the display cable through the routing guides on the palmrest and keyboard assembly [1]. 5. Replace the four (M2.5x5) screws that secure the left and right hinges to the system board, and palmrest and keyboard assembly [2]. Removing and installing components...
  • Page 87 6. Connect the wireless antenna cables and affix the tape that secures it to the system board [1]. 7. Connect the display cable to the connector on the system board [2, 3]. Removing and installing components...

  • Page 88: Display Bezel

    Next steps 1. Replace the WLAN. 2. Replace the battery. 3. Replace the base cover. 4. Replace the SD memory card. 5. Follow the procedure in after working inside your computer. Display bezel Removing the display bezel Prerequisites 1. Follow the procedure in before working inside your computer 2.
  • Page 89 3. Lift the bezel off the display assembly. Removing and installing components...
  • Page 90 Installing the display bezel Steps 1. Align the display bezel with the display back-cover. 2. Gently snap the display bezel into place. Removing and installing components...

  • Page 91: Display Panel

    Next steps 1. Replace the display assembly 2. Replace the WLAN 3. Replace the battery 4. Replace the base cover 5. Replace the SD memory card 6. Follow the procedure in after working inside your computer Display panel Removing the display panel Prerequisites 1.
  • Page 92 3. Peel the tape that secures the display cable to the back of the display panel [1]. 4. Lift the latch and disconnect the display cable from the display-panel cable connector [2]. 5. Lift the display panel away from the display back-cover [3]. Removing and installing components...
  • Page 93 NOTE: Do not pull and release the Stretch (SR) Tapes from the display panel. There is no need to separate the brackets from the display panel. 6. After performing all the preceding steps, you are left with the display panel. Removing and installing components...
  • Page 94 Installing the display panel Steps 1. Place the display panel on a flat and clean surface. Removing and installing components...
  • Page 95 2. Connect the display cable to the connector at the back of the display panel and close the latch to secure the cable [1]. 3. Adhere the tape that secures the display cable to the back of the display panel [2]. 4.
  • Page 96 5. Align the screw holes on the display panel with the screw holes on the display back-cover [1]. 6. Replace the four (M2x2.5) screws that secure the display panel to the display back-cover [2]. Removing and installing components...

  • Page 97: Display Hinges

    Next steps 1. Replace the display bezel 2. Replace the display assembly 3. Replace the WLAN 4. Replace the battery 5. Replace the base cover 6. Replace the SD memory card 7. Follow the procedure in after working inside your computer Display hinges Removing the display hinges Prerequisites...
  • Page 98 Installing the display hinges Steps 1. Align the screw holes on the hinges and brackets with the screw holes on the display back-cover[1]. 2. Replace the six (M2.5x2.5) screws and two (M2x2.5) screws that secure the hinges to the display back-cover [2]. Removing and installing components...

  • Page 99: Display Cable

    Next steps 1. Replace the display panel 2. Replace the display bezel 3. Replace the display assembly 4. Replace the WLAN 5. Replace the battery 6. Replace the base cover 7. Replace the SD memory card 8. Follow the procedure in after working inside your computer Display cable Removing the display cable...
  • Page 100 4. Remove the battery 5. Remove the WLAN 6. Remove the display assembly 7. Remove the display bezel 8. Remove the display panel Steps 1. Remove the camera cable and the display cable from the routing guides on the display back-cover [1,2]. 2.
  • Page 101 Installing the display cable Steps 1. Place the display cable and camera cable on the display back-cover. Removing and installing components...
  • Page 102 2. Route the display cable and camera cable through the routing guides on the display back-cover and antenna assembly [1,2]. 3. Affix the adhesive that secures the camera cable [3,4,5]. Removing and installing components...

  • Page 103: Camera

    Next steps 1. Replace the display panel 2. Replace the display bezel 3. Replace the display assembly 4. Replace the WLAN 5. Replace the battery 6. Replace the base cover 7. Replace the SD memory card 8. Follow the procedure in after working inside your computer Camera Removing the camera...
  • Page 104 Steps 1. Using a plastic scribe, gently pry the camera off the display back-cover [1]. 2. Disconnect the camera cable from the camera module [2]. 3. Lift the camera module from the display back-cover [3]. Follow the below procedure to remove the camera in systems with the Touch functionality. 4.
  • Page 105 Installing the camera Steps 1. Connect the camera cable to the camera module [1]. 2. Route the camera cable through the routing channels [2]. 3. Using the alignment post, adhere the camera module on the display back-cover [3]. Removing and installing components...
  • Page 106 Following is the procedure to install the camera in systems with the Touch functionality. 4. Align and replace the camera module on the display back-cover [1]. 5. Adhere the tape that secures the camera off the display back-cover [2]. Removing and installing components...

  • Page 107: Palm-Rest And Keyboard Assembly

    Next steps 1. Replace the display panel. 2. Replace the display bezel. 3. Replace the display assembly. 4. Replace the WLAN. 5. Replace the battery. 6. Replace the base cover. 7. Replace the SD memory card. 8. Follow the procedure in after working inside your computer.
  • Page 108 10. Remove the touch pad assembly 11. Remove the VGA daughter board 12. Remove the power button board 13. Remove the speakers 14. Remove the system fan 15. Remove the heatsink 16. Remove the system board 17. Remove the display assembly About this task After performing the preceding steps, you are left with the palmrest and keyboard assembly.

  • Page 109: Troubleshooting

    Steps 1. Power on the computer. 2. As the computer boots, press the F12 key when the Dell logo is displayed. 3. In the boot menu screen, use Up/Down arrow key to select the Diagnostics option and then press Enter.

  • Page 110: Diagnostics

    Diagnostics Table 5. Diagnostics M-BIST L-BIST Purpose of diagnostic tool Evaluates the health condition of the Checks if the system board is supplying power to the system board to have further LCD display by performing an LCD Power Rail test, which resolution on "No Power", "No Post", allows for isolation of "No Video"...

  • Page 111: Battery Status Led

    The system will not shut down when displaying the Diagnostic Error Codes. Diagnostic Error Codes always supersede any other use of the LED. For instance, on Notebooks, battery codes for Low Battery or Battery Failure situations will not be displayed when Diagnostic Error Codes are being displayed. Table 6.

  • Page 112: Getting Help

    About this task Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area. To contact Dell for sales, technical support, or customer service issues: Steps 1.

This manual is also suitable for:

Latitude 3500P86f001

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