Troubleshooting - Siemens MindConnect Nano System Manual

Troubleshooting

7.1 Troubleshooting
Error Problem
- MindConnect Element
MindConnect
cannot onboard to Insights
Nano L1-
Hub
RUN/STOP
- No Internet connection
99
Possible cause Possible remedy
Network
connection
problem:
- Either IP
address is not
valid or
configured IP
address already
exists in the
network of
MindConnect
Nano
- Either disabled
- Check your configuration connection:
or invalid
If configured IP and Proxy are valid
configured Proxy
- Check physical connection: your
- Proxy is offline
company's router, Ethernet cables etc.
- Interrupted
connection
- IP address is
configured via
DHCP, but there
is no internet
connection.
- Firewall blocks
MindConnect
Elements
- Your company's
router is
damaged
7
MindConnect Nano
System Manual 7/2023