Troubleshooting; Checkpoints - Samsung NV7B4355VAK User & Installation Manual

Troubleshooting

Checkpoints

If you encounter a problem with the oven, first check the table below and try the
suggestions. If the problem continues, contact a local Samsung service centre.
Problem
The buttons cannot be • If there is foreign
pressed properly. matter caught between
the buttons.
• Touch model: if there is
moisture on the exterior.
• If the lock function is
set.
Some buttons are not • If the divider stays
inserted in the
enabled properly.
compartment (or if the
oven is operating in
Flex mode)
If there is no power
The time is not •
displayed. supplied.
The oven does not • If there is no power
work. supplied.
The oven stops while in • If it is unplugged from
operation. the power socket.
The power turns off • If continuous cooking
during operation. takes a long time.
• If the cooling fan does
not work.
• If the oven is installed
in a place without good
ventilation.
• When using several
power plugs in the same
socket.
FULL MANUAL_NV7B4355VAK_U4_DG68-01418C-00_EN.indd 51 FULL MANUAL_NV7B4355VAK_U4_DG68-01418C-00_EN.indd 51
Cause Action
• Remove the foreign
matter and try again.
• Remove the moisture
and try again.
• Check whether the lock
function is set.
• Remove the divider.
While it is inserted,
some buttons are
disabled.
Check whether there is
•
power supplied.
• Check whether there is
power supplied.
• Reconnect the power.
• After cooking for a long
time, let the oven cool.
• Listen for the sound of
the cooling fan.
• Keep the gaps
specified in the product
installation guide.
• Use a single plug.
Problem Cause
There is no power to • If there is no power
the oven. supplied.
The oven exterior is too • If the oven is installed
hot during operation. in a place without good
ventilation.
If there is food residue
The door cannot be •
opened properly. stuck between the door
and product interior.
The interior light is dim • If the lamp turns on and
or does not turn on. then off.
• If the lamp is covered
by foreign matter
during cooking.
Electric shock occurs on • If the power is not
the oven. properly grounded.
• If you are using a socket
without grounding.
There is water dripping. • There may be water or
steam in some cases
There is steam through
depending on the food.
a crack in the door.
This is not a product
There is water
malfunction.
remaining in the oven.
The brightness inside • The brightness changes
the oven varies. depending on power
output changes.
Action
• Check whether there is
power supplied.
• Keep the gaps
specified in the product
installation guide.
Clean the oven well
•
and then open the door
again.
• The lamp automatically
turns off after a certain
amount of time to save
power. You can turn it
on again by pressing
the oven light button.
• Clean the inside of the
oven and then check.
• Check whether the
power supply is
properly grounded.
• Let the oven cool and
then wipe with a dry
dish towel.
• Power output changes
during cooking are not
malfunctions, so there is
no need to worry.
English 51
2022-02-22 오전 9:05:29 2022-02-22 오전 9:05:29