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Fault finding:
Problem
RF ERROR
AZ ERROR
EL ERROR
NO SAT FOUND
IGNITION
No clock displayed
Control Panel
screen blank
Lost Control Panel
Pressing buttons
gives no response
No power
Fuse blows
repeatedly
USB update failed
Antenna stuck
in elevated position
Environment:
Information for users on collection and disposal of old electrical equipment and used batteries
These symbols on the products, packaging, and/or accompanying documents mean that used
electrical and electronic products and batteries should not be mixed with general household waste.
For proper treatment, recovery and recycling of old products and used batteries, please take them
to applicable collection points, in accordance with your national legislation and the Directives
Page 18
2002/96/EC and 2006/66/EC.
Page 18
Visit: www.seekerwireless.co.uk for potential software updates
Actions
Move Control Panel closer to Control Box.
Check Control Box power is on.
The Control Panel is not paired with the Control Box (see page 13)
Movement of motor not detected therefore check cable
connections and reset power
If problem is not resolved contact Maxview customer service.
Check antenna has no obstructions to the southern sky
Check LNB cable connection
Weak signal area – adjust skew angle (see page 16)
Software update required (see page 17)
Safety feature to prevent antenna operating whilst engine is running.
Turn off vehicle ignition before operating antenna.
Battery power has been interrupted. Reset clock (see page 12)
Batteries exhausted. Replace batteries or use cable connection
Check Control Panel power switch is on
Contact your local dealer or Maxview customer service
Reset power to Control Panel
and Control Box
Check Fuse
Check Power cable connection
Leisure battery voltage is low
Check Fuse rating is 4A
Check antenna unit is not obstructed
Contact Maxview Customer Service
Check file was added to a blank FAT formatted USB memory stick
After update check text file added to USB memory stick
Contact Maxview Customer Service
DO NOT TRAVEL UNITIL ANTENNA UNIT IS REMOVED
Remove antenna unit from roof by releasing 6 x M6 Nuts. position
Carefully lift and place antenna unit on its side so that the
underneath is accessible. Remove plastic connector covers with a
pozi no2 screwdriver. Disconnect cables so that antenna
unit can be removed from roof. Make sure cables are secured to roof
before travelling.
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