Panasonic KX-TGD312BX Operating Manual

Digital cordless phone, digital cordless answering system
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Model shown is KX-TGD310.
Before initial use, see "Getting Started"
on page 10.
Thank you for purchasing a Panasonic product.
Please read these operating instructions before using the unit and save them for
future reference.
Operating Instructions
Model No.
Digital Cordless Answering System
Model No.
Digital Cordless Phone
KX-TGD310BX
KX-TGD312BX
KX-TGD310UE
KX-TGD312UE
KX-TGD320BX
KX-TGD322BX
KX-TGD320UE
KX-TGD322UE

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Summary of Contents for Panasonic KX-TGD312BX

  • Page 1 Model No. KX-TGD320BX KX-TGD322BX KX-TGD320UE KX-TGD322UE Model shown is KX-TGD310. Before initial use, see “Getting Started” on page 10. Thank you for purchasing a Panasonic product. Please read these operating instructions before using the unit and save them for future reference.
  • Page 2: Table Of Contents

    Table of Contents Introduction Answering System Model composition ........3 Answering system ........39 Accessory information ........3 Turning the answering system on/off ..39 Graphical symbols for use on equipment and Greeting message ........39 their descriptions ..........5 Listening to messages .......40 Advanced new message alerting Important Information features ............41 For your safety ..........6...
  • Page 3: Introduction

    AC adaptor for base unit Telephone line cord Rechargeable batteries Handset cover Charger – – AC adaptor for charger PNLV226CE: KX-TGD310BX/KX-TGD312BX/KX-TGD320BX/KX-TGD322BX PNLV226E: KX-TGD310UE/KX-TGD312UE/KX-TGD320UE/KX-TGD322UE See page 4 for replacement battery information. The handset cover comes attached to the handset. PNLV233CE: KX-TGD312BX/KX-TGD322BX PNLV233E: KX-TGD312UE/KX-TGD322UE...
  • Page 4 Key finder KX-TGA20EX By registering the key finder (4 max.) to a Panasonic Digital Cordless Phone and attaching it to an easy-to-lose item in advance, you can locate and find the mislaid item to which the key finder is attached. Please visit our Web site: www.panasonic.net/pcc/products/telephone/p/tga20/...
  • Page 5: Graphical Symbols For Use On Equipment And Their Descriptions

    Introduction Graphical symbols for use on equipment and their descriptions Symbol Explanation Symbol Explanation Alternating current (A.C.) Class P equipment (equipment in which protection against electric shock relies on Double Insulation or Reinforced Insulation) Direct current (D.C.) “ON” (power) Protective earth “OFF”...
  • Page 6: Important Information

    Important Information R Do not allow the AC adaptor or telephone line cord to be excessively pulled, bent or For your safety placed under heavy objects. R Do not place the handset on the base unit To prevent severe injury and loss of life/ when battery cover is removed.
  • Page 7: Important Safety Instructions

    Base unit location/avoiding noise charger) to charge the batteries. Do not tamper with the base unit (or charger). The base unit and other compatible Panasonic Failure to follow these instructions may units use radio waves to communicate with cause the batteries to swell or explode.
  • Page 8: Other Information

    Important Information R If the reception for a base unit location is Notice for product disposal, transfer, not satisfactory, move the base unit to or return another location for better reception. R This product can store your private/ Environment confidential information. To protect your privacy/confidentiality, we recommend that R Keep the product away from electrical noise you erase information such as phonebook...
  • Page 9 Maximum: 2.7 W Charger: Standby: 0.2 W Maximum: 1.8 W R Operating conditions: 0 °C–40 °C, 20 %–80 % relative air humidity (dry) KX-TGD310BX/KX-TGD312BX/ KX-TGD320BX/KX-TGD322BX KX-TGD310UE/KX-TGD312UE/ KX-TGD320UE/KX-TGD322UE KX-TGD310 series: page 3 KX-TGD320 series: page 3 Note: R The range of the handset under maximum conditions is 60 metres indoors and 300 metres outdoors.
  • Page 10: Getting Started

    A DSL/ADSL filter (not supplied) is required if you have a DSL/ADSL service. Note: R Use only the supplied Panasonic AC adaptor. PNLV233CE: KX-TGD312BX/ KX-TGD322BX PNLV233E: KX-TGD312UE/ KX-TGD322UE...
  • Page 11 Note for battery installation R Use the supplied rechargeable batteries. For replacement, we recommend using the Panasonic rechargeable batteries noted on page 4, 7. Note for battery charging R It is normal for the handset to feel warm during charging.
  • Page 12: Controls

    Getting Started N (Intercom) R This feature is not available for single Controls handset models. Charge contacts Handset n Control type Soft keys By pressing a soft key, you can select the feature shown directly above it on the display. Navigator key Navigator keys functions as follows.
  • Page 13: Display Icons

    Getting Started Item Meaning n KX-TGD320 series: page 3 Out of base unit range Security for phone calls is set to “Enhanced”. (page 34) Paging, intercom mode Speakerphone is on. (page 16) The line is in use. C D E R When flashing slowly: The call is put on hold.
  • Page 14: Turning The Power On/Off

    Getting Started Item Meaning Icon Action Baby monitor is activated. Erases the selected item. The name/number displayed Allows you to make an intercom next to the icon indicates the call. (page 18) monitoring unit. (page 31) Erases a number/character. Line in Someone is using the line.
  • Page 15: Recording Your Greeting Message

    Getting Started Dialling mode Recording your greeting If you cannot make calls, change this setting message according to your telephone line service. The default setting is “Tone”. Available for: “Tone”: For tone dial service. KX-TGD320 series (page 3) “Pulse”: For rotary/pulse dial service. N#120 You can record your own greeting message instead of using a pre-recorded greeting...
  • Page 16: Making/Answering Calls

    Making/Answering Calls Example: If you need to dial the line access number “0” when making outside calls with a Making calls PBX: 0 a MDN (Pause) Lift the handset and dial the phone number. Dial the phone number. a M R To correct a digit, press MCN.
  • Page 17 Making/Answering Calls To release hold, press M Handset equalizer Note: This feature clarifies the voice of the person R After holding for 10 minutes, the call is you are talking to, producing a more disconnected. natural-sounding voice that is easier to hear and understand.
  • Page 18: Intercom

    Making/Answering Calls Wait for the paged party to answer. When you finish talking, press M R If the paged party does not answer, press M N to return to the outside call. Turning auto intercom on/off To complete the transfer: This feature allows the handset to answer Press M intercom calls automatically when it is called.
  • Page 19 Making/Answering Calls R Power backup mode will not work if the battery level of the power supplying handset is R Do not lift the power supplying handset from the base unit during power backup mode. Ni-MH battery performance (supplied batteries) during power backup mode When the batteries are fully charged, operating time of the handset in power backup mode varies depending on usage.
  • Page 20: Phonebook

    Phonebook tones for different categories of callers, you can identify who is calling (category ringer Phonebook tone), if you have subscribed to Caller ID service. You can add 120 names (16 characters max.) and phone numbers (24 digits max.) to the phonebook, and assign each phonebook entry Changing category names/setting to the desired category (page 20).
  • Page 21: Speed Dial

    Phonebook Edit the phone number if necessary. a Speed dial MOKN MbN: Select the desired category You can assign 1 phone number to each of (page 20). a MOKN 2 times the dial keys (1 to 9) on the handset. Adding phone numbers to speed Erasing entries dial keys...
  • Page 22 Phonebook MbN: “Yes” a MOKN a M Viewing an entry/Making a call Press and hold the desired speed dial key (1 to 9). To make a call, press M...
  • Page 23: Programming

    Programming Menu list To access the features, there are 2 methods. n Scrolling through the display menus Press MCN, MDN, MEN, or MFN to select the desired main menu. a MOKN Press MCN or MDN to select the desired item from the next sub-menus. a MOKN Press MCN or MDN to select the desired setting.
  • Page 24 Programming Sub-menu 1 Sub-menu 2 Settings Code Settings 2-7 Rings #211 Number of Rings <4 Rings> Auto 1 Minute #305 Recording Time <3 Minutes> Greeting Only – #306 Remote Code Call Screening <On> #310 – – #327 Answer On – –...
  • Page 25 Programming Main menu: “Initial Setup” Sub-menu 1 Sub-menu 2 Settings Code Ringer Setup Off-6 <6> #160 – Ringer Volume – Handset Off-6 <3> #G160 – Ringer Volume *1, *2 – Base Unit <Ringtone 1> #161 – Ringtone (Handset) Do Not Disturb #238 Mode <Off>...
  • Page 26 Programming Sub-menu 1 Sub-menu 2 Settings Code Finder1 #6561 – Key Finder Setup Change Name – 1:Add New Device #6562 Finder2 (for Finder1) #6563 Finder3 – 2:Add New Device (for Finder2) #6564 Finder4 – 3:Add New Device Register – #6571 –...
  • Page 27 Programming Sub-menu 1 Sub-menu 2 Settings Code Line Setup Pulse #120 Dial Mode <Tone> 900 msec. *2, *13 #121 Recall/Flash 700 msec. <600 msec.> 400 msec. 300 msec. 250 msec. 200 msec. 160 msec. 110 msec. 100 msec. 90 msec. 80 msec.
  • Page 28 Programming *15, *16 Main menu: “Ringer Setup” Sub-menu 1 Sub-menu 2 Settings Code Ringer Volume Handset Off-6 <6> #160 – *1, *2 Off-6 <3> #G160 – Base Unit – <Ringtone 1> #161 – Ringtone (Handset) Do Not Disturb On/Off #238 Mode <Off>...
  • Page 29: Alarm

    Programming If you register 2 or more key finders. *10 This menu is not displayed when repeater mode is set to “On”. *11 KX-TGD312/KX-TGD322 *12 If you subscribe to a Caller ID service and want to view the caller’s information after lifting up the handset to answer a call, turn off this feature.
  • Page 30: Do Not Disturb Mode

    Programming R If you want to make an outside call when Setting the ring delay the snooze function is activated, please This setting allows the handset to ring during stop the snooze function before making the do not disturb mode if the caller waits long call.
  • Page 31: Baby Monitor

    Programming call block list, the unit emits no sound to the Viewing/editing/erasing call caller, and disconnects the call. block numbers Important: R Blocked calls are logged in the caller list. N#217 MbN: “Single Number” or “Range of Storing unwanted callers Numbers”...
  • Page 32 Programming R This feature should not be used as a call, you can listen in on the room where the substitute for a medical or caregiver’s handset is located. supervision. It is the caregiver’s n From the phonebook: responsibility to stay close enough to N#268 handle any eventuality.
  • Page 33: Other Programming

    Programming answer the call, press M N, then press MbN: “On” a MOKN MbN: Select the outside line. a M n When monitoring from an outside line: N a MbN: “Edit” a MOKN Answer the call. Edit the name if necessary. a MOKN If you want to respond from your monitoring phone, press #1 using tone dialling.
  • Page 34: Registering A Unit

    Programming you want the unit to delete automatically. Note: Example: You have stored the area code R If you set repeater mode to “On” “123”. If you make a call from the caller list to (page 35): the phone number “123-456-7890”, the unit –...
  • Page 35 You can increase the signal range of the base (default: “0000”). a MOKN unit by using a DECT repeater. Please use R If you forget your PIN, contact an only the Panasonic DECT repeater noted on authorised service centre. page 4. Contact your Panasonic dealer for details.
  • Page 36 Programming Base unit: Press and hold M N for about 5 seconds. DECT repeater: Connect the AC adaptor, then wait until indicator and indicator light green. Base unit: To exit the registration mode, press M...
  • Page 37: Caller Id Service

    Caller ID Service phonebook, the stored name in the phonebook is displayed and logged in the Using Caller ID service caller list. Important: R This unit is Caller ID compatible. To use Caller ID features, you must subscribe to a Caller list Caller ID service.
  • Page 38 Caller ID Service N a MbN: “Yes” a MOKN a M Erasing all caller information N a MbN: “Yes” a MOKN a M...
  • Page 39: Answering System

    Answering System Answering system Turning the answering system on/off Available for: The answering system is preset to on. KX-TGD320 series (page 3) Base unit The answering system can answer and record calls for you when you are unavailable to Press M N to turn on/off the answering answer the phone.
  • Page 40: Listening To Messages

    Answering System pre-recorded greeting asking callers to R If there are no new messages, the base leave a message. unit plays back all messages. – If the message recording time (page 44) is set to “Greeting Only”, callers’ Operating the answering system messages are not recorded and the unit during playback plays a different pre-recorded greeting...
  • Page 41: Advanced New Message Alerting Features

    Answering System To listen to new messages: Calling back (Caller ID subscribers N#323 only) To listen to all messages: N#324 Press M N during playback. When finished, press M MbN: “Call Back” a MOKN Note: n Editing the number before calling back R To switch to the receiver, press M Press M N during playback.
  • Page 42 Answering System After you answer the new message alert call, Edit the phone number if necessary (24 you can listen to messages from that call digits max.). a MOKN 2 times a M (page 42). Important: Erasing the set phone number R A new message alert is stopped 1 minute N#338 after the unit starts to call.
  • Page 43: Remote Operation

    Answering System Note: Follow the voice guidance prompts as necessary or control the unit using R Within 10 seconds after listening to new remote commands (page 43). messages, you can press #9 during the call to turn off the new message alert by a When finished, hang up.
  • Page 44: Answering System Settings

    Answering System N#211 Turning on the answering system MbN: Select the desired setting. a MOKN remotely Dial your phone number from a touch-tone phone. For landline voicemail service Let the phone ring 15 times. subscribers R A long beep is heard. To receive voicemail and use answering Enter your remote access code within 10 system properly, please note the following:...
  • Page 45 Answering System Select “Greeting Only” in step 2 on “Caller’s recording time”, page 44. Note: R When you select “Greeting Only”: – If you do not record your own message, the unit will play the pre-recorded greeting-only message asking callers to call again later.
  • Page 46: Useful Information

    Useful Information Voicemail service Voicemail is an automatic answering service offered by your phone service provider. After you subscribe to this service, your phone service provider’s voicemail system answers calls for you when you are unavailable to answer the phone or when your line is busy. Messages are recorded by your phone service provider, not your telephone.
  • Page 47 Useful Information Alphabet character table (ABC) Numeric entry table (0-9) Arabic character table ( R When you select Arabic as the display language, Arabic character table is available. Persian character table ( R When you select Persian as the display language, Persian character table is available. Extended character table ( R The following are used for both uppercase and lowercase:...
  • Page 48: Error Messages

    Useful Information Error messages Display message Cause/solution Base no power R Confirm the base unit’s AC adaptor is connected to the unit and the power outlet correctly. No link. R The handset has lost communication with the base unit. Move Reconnect closer to the base unit and try again.
  • Page 49 Useful Information Problem Cause/solution The unit does not work. R Make sure the batteries are installed correctly (page 10). R Fully charge the batteries (page 11). R Check the connections (page 10). R Unplug the base unit’s AC adaptor to reset the unit and turn off the handset.
  • Page 50 Useful Information Problem Cause/solution I fully charged the R Clean the battery ends ( ) and the charge contacts with batteries, but a dry cloth and charge again. – still flashes or R It is time to replace the batteries (page 10). –...
  • Page 51 Useful Information Problem Cause/solution Caller information is slow R Depending on your phone service provider, the unit may to display. display the caller’s information at the 2nd ring or later. Set the first ring to “Off” (page 25). R Move closer to the base unit. Time on the unit has R Incorrect time information from incoming Caller ID changes the shifted.
  • Page 52: Index

    Index Handset Deregistration: 35 Index Locator: 12 Name: 33 Additional base units: 34 Registration: 35 Alarm: 29 Hold: 16 Answering calls: 16 Intercom: 18 Answering system: 39 Key finder: 26, 27 Call screening: 44 Key lock: 18 Erasing messages: 40, 41, 43 Keytones: 26 Greeting message: 39 Greeting only: 44...
  • Page 53 Notes...
  • Page 54 Notes...
  • Page 55 Notes...
  • Page 56 We recommend keeping a record of the following information to assist with any repair under warranty. Serial No. Date of purchase (found on the bottom of the base unit) Name and address of dealer Attach your purchase receipt here. © Panasonic Entertainment & Communication Co., Ltd. 2015 PNQP1777ZA PP1022YL0...

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