NETGEAR WAX618-111NAS User Manual page 7

Insight Managed WiFi 6 AX3000 Access Point Model WAX618
Chapter 15 Diagnostics and Troubleshooting
Perform a ping test...........................................................................231
Capture WiFi and Ethernet packets...............................................232
Quick tips for WiFi troubleshooting...............................................235
Troubleshoot with the LEDs............................................................236
Power/Cloud LED remains off....................................................237
Power/Cloud LED remains solid amber...................................237
Power/Cloud LED is blinking amber slowly, continuously.....238
The access point functions as a PoE PD and the Power/Cloud
LED remains solid amber............................................................238
Power/Cloud LED does not light blue in the NETGEAR Insight
management mode.....................................................................239
Power/Cloud LED does not stop blinking amber, green, and
blue................................................................................................240
2.4G or 5G WLAN LED is off.......................................................240
The node and root cannot connect...............................................241
Troubleshoot WiFi connectivity for a WiFi client device.............242
Troubleshoot Internet browsing.....................................................243
You cannot log in to the access point over a LAN connection....244
Changes are not saved....................................................................245
You enter the wrong password and can no longer log in to the
access point.......................................................................................245
Troubleshoot your network using the ping utility........................246
Test the LAN path to your access point....................................246
Test the path from your computer to a remote device...........247
Appendix A Factory Default Settings and Technical Specifications
Factory default settings...................................................................249
Technical specifications...................................................................253
Appendix B Mount the Access Point to a Wall or Ceiling
Mounting parts.................................................................................256
Mount the access point on a wall...................................................257
Mount the access point to a T-bar..................................................258
Unmount the access point...............................................................262
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