Troubleshooting Guide; After Sales Service - Whirlpool AKM 260/IX Instructions For Use Manual

3gb53231b.fm5 Page 16 Friday, April 11, 2003 12:21 PM

TROUBLESHOOTING GUIDE

1. The burner fails to ignite:
• Is the main gas delivery valve open?
• Has the delivery of the town gas (methane) been
suspended?
• Is the gas cylinder (liquid gas) empty?
• Are the openings of the burner clogged?
• Have the cap and burner been positioned
correctly after cleaning?
(See paragraph "Care and Maintenance".)

AFTER SALES SERVICE

Before you call the After Sales Service:
1. Check the "Troubleshooting guide" above to
see if you can eliminate the trouble yourself.
2. Re-start the cooktop, to check whether correct
operation has been restored.
3. If the malfunction persists, call the After Sales
Service.
Give the following information:
• type of malfunction;
• model of cooktop;
• service number (i.e., the number that follows
the word SERVICE on the rating plate under
the cooktop and on the guarantee paper);
• your complete address;
• your telephone number and area code.
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2. The burner fails to remain lit:
• Repeat the ignition operation, turning the knob
to the position with the small flame symbol
3. The electric ignition device does not work:
• Is there a power failure?
If any repairs are required, please contact an
authorised After-Sales Service, as indicated in
the warranty.
In the unlikely event that an operation or repair is
carried out by an unauthorised technician, always
request a certification of the job carried out and
insist on the use of original spare parts.
Failure to comply with these instructions may
compromise the safety and quality of the
product.
.